Quick Start Guide
Contents What’s in the Box ............................................................................................... 4 Activate Your Ooma Office Account ........................................................................5 Connect to the Internet........................................................................................ 6 Power on Your Base Station .................................................................................. 7 Wait for Bootup and Software Update..................
What’s in the Box Ooma Connect Base Station Ethernet Cable Power Adapter 4
STEP 1 Activate Your Ooma Office Account If you purchased the Ooma Connect Base Station through a qualified Ooma salesperson, it should already be activated. You should have received an email from Ooma with your account details, including the main phone number and administrator password. If you purchased the Ooma Connect Base Station through a retailer or secondhand, you may need to start by activating your Ooma Office Account. To do so: 1. Go to office.ooma.com on your computer 2.
STEP 2 Connect to the Internet Choose one or both of the following ways to connect your Base Station to the Internet: Ooma Wireless Adapter 1. Use the included Ethernet cable to connect your Base Station to your router. Insert one end of the cable into the WAN port on the back of your Base Station. Insert the other end into an open port on your router. AND / OR 2. If you have purchased an Ooma Wireless Adapter, connect it to the LTE port on the back of the Base Station.
STEP 3 Power on Your Base Station Plug the small end of the power adapter in to the Base Station and the other end in to an AC wall outlet. LTE STEP 4 Wait for Bootup and Software Update Your Ooma Connect Base Station will take a few minutes to start up. The left light on the front will be solid red or blinking red during this period. If the Base Station requires a software update, it may blink purple while it is downloading the new software and updating.
LED Lights Reference Left Light Solid Blue – System is operational Off – Wireless adapter is not connected Solid Red – System is booting up Solid Green –System is actively using LTE connection Blinking Red – System is not operational or is booting up Blinking Purple – New software is being downloaded 8 Right Light
Connect Phones You can connect three types of phones to the Ooma Connect Base Station: 1. Traditional Analog Phones – Plug these into the phone jack labeled ‘PHONE’ on the back of the Base Station. Analog Phone Ooma Connect Base Station PHONE 2. Ooma DECT Devices – Refer to the instructions provided with your DECT devices like the DP1-0 or Linx device. 3. IP Phones – Refer to the instructions on p.
Connect Additional Devices Use the LAN port on the back of the Ooma Connect Base Station to connect additional devices to the Internet. If you are using a single device, connect it directly to the LAN port.
Customer Support Need help? Ooma has a wealth of available resources to help if you need assistance. Support Articles and User Manuals. Access our comprehensive knowledge base at support.ooma.com/office. Live Customer Care. Speak with a support specialist at 1-866-939-6662 (US) or 1-877-948-6662 (Canada).
For warranty, safety, and other legal information, visit ooma.com/legal This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device many not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
used, serviced, or shipped for repair from outside Canada, or that is returned without a valid proof of purchase; or (h) any indirect or consequential harm caused as a result of any defect or failure of the Product to properly operate, including without limitation lost data or inability to communicate. How to Get Warranty Service.
! Safety Information When using telephone equipment, including the Ooma Office Base Station and Ooma Linx devices, basic safety precautions should always be followed to reduce the risk of fire, electric shock, damage to equipment, loss of property, severe injury to persons or even loss of life, including the following: • Do not use the equipment and all related accessories near or under water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool, under