User's Guide
Connect Ooma Telo to your integrated router
Using the Ethernet cable
a
provided, connect the
TO INTERNET port to any available Ethernet port
on your integrated modem/router.
Connect your computer to Ooma Telo (optional)
If your computer is connected directly to your router,
disconnect the end plugged into the router and plug
it into the HOME NETWORK port. This allows Ooma
to prioritize your phone calls.
In-Service
Not In-Service
Transfer your number
In most cases, you can port your
existing phone number to Ooma for
a nominal fee. If you plan to do so,
it’s important to know the process
typically takes 3-4 weeks and you
must maintain your existing phone
service until the port completes.
To learn more, visit:
www.ooma.com/port
TM
Quick Start Guide
Ooma Telo
™
Package Contents
Connect Ooma Telo to your router
Unplug the Ethernet cable from your modem and
plug it into the HOME NETWORK port. The other
end of this cable should be connected to the “WAN”
or “Internet” port on your router.
Plug your phone into Ooma Telo
Using the phone cable
b
provided, connect your
corded phone or cordless phone base station to the
PHONE port of Ooma Telo.
Connect Ooma Telo to your landline
(required only with landline option)
If during activation you selected to use Ooma with
your landline, you MUST connect the WALL port to
your phone jack. If your DSL and phone service are
on the same incoming line, you must connect the
WALL port to your phone jack through a DSL lter.
Connect Ooma Telo to your modem
Using the Ethernet cable
a
provided, connect the
TO INTERNET port of Ooma Telo to the Ethernet port
on your modem.
Power up
Plug the AC adapter
c
provided into the POWER
port, then turn on your modem and router. The Ooma
logo will start to blink red as it boots up. Within 60
seconds, the Ooma logo should turn blue. To conrm
Ooma is working, pick up the phone and listen for the
signature Ooma dialtone.
E
ORK
TO
INTERNET
WALL
PHONE
Connect Between Your Modem and Router
(Recommended)
Getting Started
Installing Ooma™ is easy – most users are up and calling
in less than 15 minutes. This guide will step you through
the setup of Ooma Telo as well as the basics of using the
Ooma service.
Congratulations, You’re Done! What’s Next?
Place your rst phone call
Use the phone connected to Ooma Telo and dial just
like you always have.
Setup your voicemail
Pick up the phone connected to Ooma Telo and press
the key. Follow the voice prompts.
Check out My Ooma
Get the most out of your Ooma system by visiting:
http://my.ooma.com
You’ll be able to check your voicemail and call logs,
congure your preferences, update your 911 address
and more!
b
c
a
a
See completed
setup on backside
Connect Behind Your Integrated Modem/Router
Go to
Step 3
Go to
Step 4
Go to
Step 3
Phone Jack
Power Outlet
Corded or
Cordless Phone
Router
Modem
Computer
Integrated Modem/Router
Option A: Separate modem and router:
Installing the Ooma Telo betwen your modem
and router will result in the best voice quality.
This setup allows Ooma to prioritize your phone
calls over other network trafc.
Go To
Option 2A
Go To
Option 2B
Go to
Step 1
a
b
c
Ooma Telo
AC Adapter
Ethernet Cable Phone Cable
Telo
™
!
Turn Off Network Devices
Before continuing, we recommend that
you turn off your modem and router.
Begin by activating your Ooma Telo device online. Open a web browser to: http://www.ooma.com/activate
Select your phone number, register your 911 address and create your My Ooma account. At the end of the activation
process, we recommend that you download a copy of the User Guide in case you need to refer to it during the
installation process: www.ooma.com/userguide
Identify whether you have a standalone router (modem and
router are two separate devices) or an integrated modem/
router (modem and router are combined into one device).
Then select from the following two options:
Activate Online
Option B: Integrated modem/router:
Installing the Ooma Telo behind your integrated
modem/router will be very straightforward, but be
aware that other network trafc can disrupt the
quality of your phone calls.
Step 1
Step 2
OR
700-0108-100
Connect Your Network
Option 2A
Option 2B
Ooma HD Handset
Did you know you can also use
Ooma Telo with up to six wireless
Ooma HD handsets? To learn more,
check out the Ooma Usage Guide
section on the back of this guide.
Have a Question or Need
Assistance?
Here is where you can look for help:
Frequently asked questions: www.ooma.com/faq
Online knowledgebase: www.ooma.com/support
User manuals: www.ooma.com/userguide
Community forum: forums.ooma.com
Live customer support: 1-888-711-OOMA (6662)
Go to
Step 2
Connect Your Phone
Step 3
Finish Installation
Step 4