User Manual

CORE/3004139.0001/156084746.1
ONN LCD TV LIMITED WARRANTY TO ORIGINAL CONSUMER
LCD TV– 42 inches and above Screen Size Models (the “Product”)
This Product (including any accessories included in the original packaging) as supplied and distributed in
new condition, is warranted by Element TV Company, LP ("Element") to the original purchaser against
defects in material and workmanship (“Warranty”) as follows:
1. WARRANTY SERVICE (Parts, Labor and/or Replacement):
A. One-Year Warranty: Except as provided in subpart 1.B. below, for a period of one (1) year from
the date of the original customer purchase ("the Warranty Period"), if this Product or any of its parts are
determined by Element or an Element authorized customer service provider to be defective in material
or workmanship, Element will, at its sole discretion and option: (i) supply, at no charge to the original
customer, new or rebuilt replacement parts in exchange for defective parts, (ii) repair the Product and
pay the labor charges of such Element authorized service provider for same, at no charge to the original
customer, (iii) replace the Product with a new or refurbished product of similar or better quality, at no
charge to the original customer, or (iv) refund the original purchase price of the Product (excluding tax)
to the original customer. After the Warranty Period, the customer must pay for all parts, labor and
replacement costs associated with the Product, regardless of any defects in the Product.
B. Limited Extended Warranty through Product Registration: If and only if the original Product
puchaser either 1) registers the Product at www.onntvsupport.com, or 2) registers the Product by texting
“ONN REGISTER” to 888111 on a mobile device (message and data rates apply), then the Warranty Period
discussed in subpart 1.A. above shall be extended to a period of two (2) years from the date of the original
customer purchase. If the Product is not registered as provided for in this paragraph, then the standard
one-year Warranty Period shall apply.
C. IN-HOME SERVICE: During the applicable Warranty Period (as set forth in subparts 1.A. and 1.B.
above), this Warranty includes “in-home” service (subject to availability), which includes an Element
authorized service provider repairing the Product in the original customer’s home, or taking the Product
for repairs at an Element authorized service provider and returning the Product to the original consumer’s
home. “In-home” service is NOT available in all areas. In order for a customer to receive “in-home”
service, the Product must be accessible to the Element authorized service provider. If “in-home” service
is unavailable, or the repair cannot be completed through "in-home" service, Element may require that
the customer transport the Product to an Element authorized service center, for which the customer may
be responsible for any transportation charges incurred to deliver the Product or part(s) to an Element
authorized service provider for diagnosis, repair or replacement. The customer shall not return the
Product to Element without Element’s prior written consent. Element recommends that the customer
insure the Product for its full replacement cost when shipping.
D. TIMING AND PROCEDURE: Before Warranty service can commence, the original customer
purchaser must contact Element for problem determination and service procedures. Proof of purchase in
the form of a bill of sale or receipted invoice, evidencing that the Product is within the applicable Warranty
Period set forth above, MUST be presented to an Element authorized customer service provider in order
to obtain the requested service. Please call the Toll Free Customer Service Line at [phone] to
obtain Warranty Service and Troubleshooting information. Please have your model and serial number
available, along with your date of purchase of the Product.