Troubleshooting Guide

Issue Cause Solution

Unit does not run No mains voltage check mains voltage

Rotor blocked rinse the vane from the front

regulator closed too far set regulator

filter housing soiled clean filter housing

air in the hose vent hoses

rotor soiled clean

hose blocked or defective clean hose or replace

hose kinked check hose and replace if necessary

rotor worn replace rotor

filter clogged clean filter

Unit switches off after a

short period of operation

Water temperature too high

Note maximum water temperature of

95°F (+35°C)

Insufficient fountain height

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Issue Unit does not run Insufficient fountain height Unit switches off after a short period of operation Cause No mains voltage Rotor blocked regulator closed too far filter housing soiled air in the hose rotor soiled hose blocked or defective hose kinked rotor worn filter clogged Water temperature too high Solution check mains voltage rinse the vane from the front set regulator clean filter housing vent hoses clean clean hose or replace check hose and replace if necessary replace rotor clean filter Note