USER GUIDE
© Novatel Wireless Inc. All rights reserved. Merlin, MobiLink, and the Novatel Wireless logo are all trademarks of Novatel. All other brands and product names are trademarks of their respective holders.
Contents Get Started Turn on your laptop power Start MobiLink Insert your Merlin XU870 Send or receive SMS Surf the web or check your e mail Disconnect from the network 1 1 1 2 2 3 4 MobiLink Basics Always on Top Sound Effects Launch at Startup Language Transparency 5 6 7 8 9 10 Get Connected Connection Profile Connection Mode Lock Code Change PIN Code Connection Log 11 11 13 14 15 16 SMS Basics Read messages Send messages 17 18 19 i
Address Book Basics Add a new contact Add a new group 21 22 23 Troubleshooting 25 Glossary 31 Safety Information Important Notice Potential Hazards 35 35 35 Regulatory Notices 39 Specifications 44 LED States 45 ii
Get Started After you install the MobiLinkTM software and set up your MerlinTM XU870 ExpressCard for first time use, it’s time to get down to the everyday basics. The following steps provide a roadmap of typical usage activities. Use it as a guide and customize it according to your needs. Note: These instructions are for Windows users only. 1 Turn on your laptop power. Remove your Merlin XU870 from the ExpressCard slot before you turn on the power. 2 Start MobiLink.
3 Insert your Merlin XU870. You’ll see the message “No Device Detected” on the MobiLink control panel before you insert your Merlin XU870 into the ExpressCard slot. After you insert it, the message will change to “Initializing Device”. The LED on your Merlin XU870 will display a solid red light while it searches for available networks. When a network is found and attached to, the light on the LED will begin to flash: green for GPRS, violet for EDGE, or blue for UMTS.
5 Surf the web or check your e mail. When you surf the web or send or receive e mail, you are sending and receiving data from the cellular network. Before you can do this, you have to connect to the network. Select a profile and click the Connect button on the MobiLink control panel to connect to the network. If your SIM card is locked, type in your PIN code and click OK. Click the Internet icon to launch your web browser.
6 Disconnect from the network. • Click Disconnect to end your Internet session. • Click the Menu button and select Exit. click to disconnect • Remove your Merlin XU870 from the ExpressCard slot. Want to find out how much time you spent online? See page 16 for instructions.
MobiLink Basics To start MobiLink, double click the MobiLink icon on your desktop (see page 1). This opens the MobiLink control panel. 7 8 5 3 9 4 1 2 6 1 SMS Click to send and receive SMS. 2 Address Book Click to add SMS contacts or groups. 3 Views Select the Mobile view to connect to the cellular network. 4 Internet Click to launch your web browser after you connect. 5 Menu Click to change your MobiLink settings. 6 Help Click to access the online help. 7 Minimize Click to minimize.
Always on Top Use the Always on Top setting to keep your MobiLink control panel displayed on your screen when you switch programs or windows. 6 • Click the Menu button (page 5) and select Configuration. • Select the General tab. • Select Always on top. • Click OK.
Sound Effects You can customize more than just visual effects with MobiLink. Use the Sound Effects On setting to hear a sound when you click on items on the MobiLink control panel. This setting is turned on by default. • Click the Menu button (page 5) and select Configuration. • Select the General tab. • De select Sound Effects On to turn the sound effects off. • Click OK.
Launch at Startup Use the Launch at Startup setting to automatically start MobiLink when you start your laptop. You must have Windows Administrator rights to enable this setting. Check your Windows system documentation for additional information on Administrator rights. 8 • Click the Menu button (page 5) and select Configuration. • Select the General tab. • Select Launch at Startup.
Language MobiLink is automatically set to the language you use for Microsoft Windows (Windows Default). You can select a different language, if your operating system supports the language. • Click the Menu button (page 5) and select Configuration. • Select the General tab. • Select the language you require from the Language list. • Click OK.
Transparency Use the Transparency setting to allow desktop items to appear even when the MobiLink control panel is on top. Adjust it anywhere from 0 to 90 percent (0% being solid and 90% being the most transparent). 10 • Click the Menu button (page 5) and select Transparency. • Select the required transparency setting.
Get Connected Connect to the cellular network when you want to surf the web or send or receive e mail. Connection Profile A connection profile is used to authorize your request and create a secure connection to the available cellular network. You’ll need to get the Access Point Name (APN), Username and Password from your mobile operator. Most European operators do not require a User Name and Password. Create a Profile Name that is meaningful to you.
• Enter the Profile Name and the APN*. • Click the Next button. • If required, enter the Username* and Password*. • Click the Finish button. * The APN, Username and Password are specific to your mobile operator. Contact your mobile operator for more information.
Connection Mode You can connect to the cellular network manually or automatically each time you start your computer. Your Merlin XU870 is set up by default to connect manually. If you change this default to connect automatically, the profile you used the last time you connected manually will be used for the automatic connection. Your connection will be established as soon as you insert your Merlin XU870 without launching MobiLink. • Click the Menu button (page 5) and select Configuration from the menu.
Lock Code Use the Lock Code setting to secure your cellular network connections. When enabled, you will be prompted to enter the PIN code for your SIM card each time you connect. • Click the Menu button (page 5) and select Configuration from the menu. • Select the Mobile tab. • Select Auto Lock on power up. • Type your PIN code in the Pin Code box. • Click OK. Note: To disable the Auto Lock, delete the PIN code from the Pin Code box and then deselect Auto Lock on powerup.
Change PIN Code For security reasons, you should change your preset PIN code. The length of your PIN code will vary, depending on your mobile operator. • Click the Menu button (page 5) and select Configuration from the menu. • Select the Mobile tab. • Click the Change Pin Code button. • Type your existing PIN code in the Current Code box and your new PIN code in the New Code box. • Click OK.
Connection Log To monitor the duration of your connection and data transferred, you can view connection statistics throughout the month. You can reset the Data and Time counters at any time. Please note that the usage information shown in MobiLink may be different from that shown on your bill. • Click the Menu button (page 5) and select Connection Log. Data Counter (MB) Time Counter (Minutes) Note: The Connection Log is intended for use by people who connect manually.
SMS Basics Your Merlin XU870 is equipped to send and receive SMS. This feature may or may not be available, depending on your mobile operator. Click the SMS button on the MobiLink control panel to open the SMS window. 1 5 2 3 4 6 1 Inbox Messages you receive on your Merlin XU870. 2 Outbox Messages waiting to be sent. 3 Sent Messages sent on your Merlin XU870.
Read messages An envelope icon will display in the top right corner of the MobiLink control panel when you receive a new message. • Select the required folder. • Select the message you want to read in the top panel (Summary). The messages displays in the bottom panel (Message).
Send messages The length of outgoing messages is limited to 160 characters. If your message is longer than this, it will be sent in multiple messages. • Click the New SMS/Email Message button. • In the To box, type the phone number of the recipient. If you are sending the message to more than one person, separate the names or phone numbers with a semicolon ( ; ). You can also click the To button to address the message to contacts or groups in your Address Book.
20
Address Book Basics Tired of typing the same e mail address or phone number every time you send an SMS? Want to send an SMS regularly to a group of friends? Use the Address Book to set up contact information. You can also send an SMS to a contact in your Address Book without opening the SMS window. To open the Address Book, click the Address Book icon on the MobiLink control panel.
Add a new contact A display name is required for each contact. Be sure to include the correct phone number for your contact. 22 • Select either Windows Address Book or SIM from the Address Book list. • Click the New Entry button. • Type the contact name in the Display Name box. • Type the phone number in the Mobile Number box. • Click OK.
Add a new group Groups are useful when you want to send an SMS to several contacts at once. Create a group name and then add individual contacts from your Address Book to the group. To send an SMS to the group, just enter the name of the group in the To box. • Select Global Group Contacts from the Address Book list. • Click the New Entry button. • Select either Windows Address Book or SIM from the Address Book list. • Enter a unique name for the group in the Group List Name box.
24
Troubleshooting Why can’t I install MobiLink? You might not have administrative privileges. Contact your system administrator, if applicable, or log on to your computer as an administrator and create a user account with administrator privileges. Why do I see the message “No card detected” when I run MobiLink? This can happen for any of the following reasons: Your XU870 is not inserted properly. • Exit MobiLink. • Remove your XU870 from the ExpressCard slot. • Restart your computer.
Windows did not install the drivers for your XU870 correctly. 26 • Right click on the My Computer icon on your desktop and select Manage from the shortcut menu. • Select Device Manager. • Click the plus sign (+) next to Modems.
If you see a yellow exclamation mark (!) or red x beside any device, try the following: • Restart your computer. OR • Choose Start Settings Control Panel Add or Remove Programs. Note: Make sure your XU870 is in the ExpressCard slot. • Select MobiLink and click Remove. • Remove your XU870 from the ExpressCard slot. • Re install the MobiLink software. See the Quick Start Guide for instructions.
Why do I see the message “SIM not found” when I run MobiLink? Your SIM card uses contact points to connect with your XU870. Take care not to touch or damage the contact points. Use the orientation notch as a guide to properly insert the SIM. Why does the LED flash red? This happens when your SIM card is locked. Enter your PIN code when prompted. If you enter the wrong PIN code 3 times, you will be prompted to enter your PUK code.
Why can’t I browse the web? Check your server settings. • Start Internet Explorer. • Choose Tools Internet Options. • Click on the Connections tab. • Double click on 3G Connection.
• 30 If you are using a proxy server, select the appropriate boxes.
Glossary Attached When your Merlin XU870 has found a cellular network and has registered to it, the LED will flash (see page 45). In this state you can send and receive SMS. However, to pass data (i.e., surf the web or check your email), you must be connected. APN Access Point Name. Provides routing information for GPRS. The APN consists of two parts; the Network ID, which identifies the external service requested by a user of the GPRS service, and the Operator ID, which specifies routing information.
EDGE Enhanced Data GSM Environment OR Enhanced Data for Global Evolution. EDGE is an enhanced version of GPRS that enables the delivery of multimedia and other broadband applications to mobile devices. It is designed to deliver data downloads at rates up to 237kbps and is considered an evolutionary step to 3G/UMTS. Firewall A hardware or software boundary that protects a network or single computer from unwanted outside traffic. GPRS General Packet Radio Service.
Kbps Kilobits (1024 bits) per second rate of data flow. LAN Local Area Network. A data network confined to limited area with moderate to high data rates. Mbps Megabits (1,048,576 bits) per second rate of data flow. MB Megabyte. A unit of data equal to approximately 1 million bytes. NDIS Network Driver Interface Specification. A Windows device driver interface that enables support for multiple network protocols. PPP Point to Point Protocol. A method of connecting a computer to the Internet.
Proxy A firewall mechanism that replaces the IP address of a host on the internal (protected) network with its own IP address for all traffic passing through it. SMS Short Messaging Service. Short text messages of no more than 160 characters sent and received by broadband devices. TCP/IP Transmission Control Protocol/Internet Protocol. A protocol for communicating over the Internet. VPN Virtual Private Network.
Safety Information Important Notice Due to the transmission and reception properties of cellular communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the XU870 may adversely affect communications. Variations in radio signal strength are referred to as fading.
Where explosive atmospheres may be present. • Do not operate your XU870 in any area where a potentially explosive atmosphere may exist. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply with all signs and instructions. • Users are advised not to operate the XU870 while at a refueling point or service station.
On an aircraft, either on the ground or airborne. • In addition to FAA requirements, many airline regulations state that you must suspend wireless operations before boarding an airplane. Please ensure that the host device is turned off and your XU870 is removed from the card slot prior to boarding aircraft in order to comply with these regulations. The XU870 can transmit signals that could interfere with various onboard systems and controls. While operating a vehicle.
38
Regulatory Notices CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters "CE". The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his product in the European market.
Federal Communications Commission Notice (FCC United States) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MERLIN PC CARD MODEM OEM IS FACTORY TUNED.
Specifications Technology/Bands • Tri band HSDPA/UMTS 850/1900/2100 MHz • Quad band EDGE/GPRS 850/900/1800/1900 MHz Data Speeds • 3.6 Mbps peak download & 384 kbps Uplink • Firmware upgrade for 7.2 Mbps peak download Dimensions and Weight • 112 mm x 34 mm x 5.0 mm • 39 grams Power consumption • Voltage 3.
LED States LED Color LED State RED SIM Error No Service Description Flashing: SIM card may be missing or inserted incorrectly. Solid: GPRS/EDGE/UMTS/HSDPA cellular service is currently not available. GREEN GPRS Flashing: GPRS service is available. Solid: Connected to a network using GPRS. VIOLET EDGE Flashing: EDGE service is available. Solid: Connected to a network using EDGE. BLUE UMTS Flashing: UMTS service is available. Solid:* Connected to a network using UMTS.
