MERLIN U630 USER MANUAL The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc. unless such commitment is expressly given in a covering document.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 2 1 Getting started ................................................................................................................................................ 3 1.1 Your UMts account..........................................................................................................................................3 1.2 Your umts merlin ....................................................................................................................
ME R L I N U 6 3 0 U SE R G U I D E P A G E 3 1 GETTING STARTED In This Section • Description of Your UMTS Merlin • The UMTS Package • System Requirements • Care of Your UMTS Merlin • Installing MobiLink on Windows 2000 • Windows 2000 detects your UMTS Merlin • Installing MobiLink on Windows XP • Windows XP detects your UMTS Merlin This section will walk you through how to get started using your UMTS Merlin, including software and driver installation, inserting the card so Microsoft Windows
ME R L I N U 6 3 0 U SE R G U I D E P A G E 4 1.4 GETTING STARTED Before you use your UMTS Merlin, you must first: 1. Have an active UMTS account with a UMTS Service Provider 2. Have a properly configured SIM (Provided by the Service Provider) – facilitates permission to use network 3. Install the MobiLink software, located on the installation CD 4. Insert SIM card into the UMTS Merlin U630 SIM card slot 5.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 5 NOTE: TO REMOVE YOUR MERLIN, YOU MUST CLOSE MOBILINK, THEN STOP THE MERLIN USING THE PC CARD TRAY ICON LOCATED IN THE BOTTOM- RIGHT CORNER OF YOUR PC. CLICK THE ICON AND SELECT STOP FROM THE DIALOG BOX. ONCE YOUR CARD HAS BEEN STOPPED, PRESS THE PC CARD EJECT BUTTON LOCATED ON YOUR PC AND REMOVE THE CARD COMPLETELY FROM THE PC CARD SLOT.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 6 1.7 INSTALLING MOBILINK This portion of the guide will instruct you how to install the MobiLink software from the Installation CD 1.7.1 Windows 2000 Installation 1. Insert the installation CD in the CD drive of your PC 2. If the auto-run does not start, double-click on the Autorun.exe on the CD 3. The Welcome to Wireless window will appear as below 4. Choose Windows 2000 and XP WELCOME TO WIRELESS WINDOW 5.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 7 7. The “License Agreement” window will appear next. See Figure 2 FIGURE 2 8. Read the License Agreement and acknowledge your agreement by selecting “I accept the license agreement”. Then click Next 9. The “Updating System” window will appear and the software will begin initializing and installing. See Figure 3 FIGURE 3 10. The “MobiLink has been successfully installed” window will appear.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 8 FIGURE 4 11. Click Finish, this completes the installation. Restart your PC.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 9 1.7.2 Windows 2000 detects your UMTS Merlin 1. Insert the SIM card into the modem. The SIM card is required to connect to the Network NOTE: SIM CARD CONTACT POINTS MUST FACE UPWARDS, AND THE ORIENTATION NOTCH MUST BE POSITIONED AS SHOWN IN THE PICTURE. PLEASE SEE SECTION 1.6 ON SIM CARE AND INSERTION ANTENNA LED MODEM CASE (TOP SIDE) PCMCIA CONNECTOR 2. Insert the modem into the PC card slot of your PC.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 10 After the Novatel Wireless Parent driver is installed, a “multifunction device” driver will be installed. Additional drivers installed, are the Novatel Wireless Modem Primary Port and the Novatel Wireless Secondary Port. See Figure 7, 8, 9, and 10. FIGURE 7 FIGURE 8 FIGURE 9 FIGURE 10 Windows has now detected and installed the drivers for your UMTS Merlin.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 11 1.7.3 Windows XP Installation 1. Insert the installation CD in the CD drive of your PC 2. If the auto-run does not start, double-click on the Autorun.exe on the CD 3. The Welcome to Wireless window will appear as below WELCOME TO WIRELESS WINDOW 4. Choose Windows 2000 and XP 5. The “Welcome to MobiLink Installation Wizard” window will appear. See Figure 11 FIGURE 11 6.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 12 7. The “License Agreement” window will appear, see Figure 12. Read the License Agreement and acknowledge your agreement by selecting “I accept the license agreement”. Then click Next FIGURE 12 8. The “Updating System” window will appear and the software will start initializing and installing. See Figure 13 FIGURE 13 9. The “MobiLink has been successfully installed” window will appear after approximately 30 seconds.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 13 FIGURE 14 10. Click Finish to complete the installation.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 14 1.7.4 Windows XP detects your UMTS Merlin 1. Insert the SIM card into the modem. This is only required to connect to the Network NOTE: SIM CARD CONTACT POINTS MUST FACE UPWARDS, AND THE ORIENTATION NOTCH MUST BE POSITIONED AS SHOWN IN THE PICTURE. (SEE PICTURE IN SECTION 1.7.2). PLEASE SEE SECTION 1.1.6 ON SIM CARE AND INSERTION 2. Insert the modem into the PC card slot of your PC.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 15 FIGURE 19 FIGURE 20 FIGURE 21 Windows has now detected and installed the drivers for your UMTS Merlin.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 16 2 MOBILINK In This Section • • • • • Starting MobiLink MobiLink’s Main Window Using MobiLink to connect to and disconnect from the Network MobiLink’s features Create a data session with MobiLink This section will describe how to use Novatel’s Connection Manager MobiLink, to connect to and disconnect from the Network along with the various functions associated with the buttons and the menu. 2.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 17 Connect/Disconnect Button: Signal Strength Indicator Connects you to the network. Will change to Disconnect after Connected Black rectangular bars at right window. Active when in UMTS coverage Web Browser Icon: Launches Internet Explorer. Becomes active after connected to network SMS Client Icon: Launches SMS Client. Becomes active after attached to network.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 18 2.1.3 Features Click on the Menu Button will display various features of MobiLink. Configuration Button displays: General Tab: User Interface Tab: Network Tab: Settings Tab: Customizes MobiLink’s Window and launch settings Sets language and sound preferences Automatic setting will connect to the available UMTS network. Profile preferences (i.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 19 2.1.4 Creating a data session NOTE: PLEASE ENSURE YOU HAVE AN ACTIVE UMTS DATA ACCOUNT WITH A UMTS SERVICE PROVIDER, THE SIM MUST BE ENA BLED FOR UMTS AND SMS AS REQUIRED. 1. Double-click on the MobiLink icon , located on your desktop. Figure 23 will appear momentarily. FIGURE 23 2. The MobiLink software will then initialize your UMTS Merlin. See Figure 24 FIGURE 24 3. You will then be prompted for a SIM PIN code (provided by your Service Provider).
ME R L I N U 6 3 0 U SE R G U I D E P A G E 20 NOTE: IF YOU ENTER THE SIM PIN CODE INCORRECTLY 3 TIMES, YOU WILL HAVE TO CONTA CT YOUR SERVICE PROVIDER AND OBTAIN A PUK CODE. SEE FIGURE 26 FIGURE 26 4. Your UMTS Merlin will then search for a UMTS network. See Figure 27 FIGURE 27 5. MobiLink will use a default profile to attach to the UMTS Network. If desired, you may create a new profile by following the ste ps below. NOTE: IF A PROFILE EXISTS AND MOBILINK WAS SET UP TO USE IT (I.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 21 NOTE: BEFORE PROCEEDING TO THE NEXT STEP, YOU WILL NEED TO CREATE A PROFILE IF IT IS THE FIRST TIME THAT YOU ARE CONNECTING TO THE UMTS NETWORK, OR IF A PROFILE HAS NOT BEEN CREATED FOR YOU BY YOUR SERVICE PROVIDER. THE PROFILE INCLUDES THE FOLLOWING INFORMATION.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 22 9. After saving your profile, select it and click on the CONNECT button. See Figure 29 FIGURE 29 10.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 23 11. Once connected to the network you will see Figure 31 FIGURE 31 12. To disconnect from the network click on the DISCONNECT button.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 24 3 SENDING AND RECEIVING SMS MESSAGES In This Section • What is SMS • Use The SMS client in MobiLink to send SMS messages • Use the SMS client in MobiLink to read messages This section will assist you in using the Short Messaging System client in MobiLink 3.1 WHAT IS SMS Short Message Service (SMS) is the transmission of short text messages to and from mobile devices.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 25 MobiLink SMS Toolbar Description New SMS Message: Creates a new message Delete: Deletes the selected SMS message(s) Reply: Copies the sender field to a new message Forward Copies the message contents to a new message SMS Mailbox Description Inbox: contains received messages Outbox: is a temporary storage place for messages waiting to be sent Sent: stores the SMS messages that have been sent 3.1.2 Sending SMS Messages 1.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 26 NOTE: WHEN YOU SEND A NEW MESSAGE OR REPLY TO A MESSAGE, YOU CAN ASSIGN THE MESSAGE A PRIORITY SO THE RECIPIENT KNOWS IF THE MESSAGE IS EITHER AN EMERGENCY OR URGENT MESSAGE. IN THE COMPOSE MESSAGE WINDOW, CLICK THE EMERGENCY OR URGENT BUT TON ON THE TOOLBAR. 3.1.3 Receiving and Reading SMS Messages Once you are attached to the Network (See figure 34), you are able to receive SMS messages. MobiLink will notify you when you receive an SMS message.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 27 If you are connected to the Network, all you have to do is move your mouse cursor on the envelope icon in the icon display window (top pane MobiLink’s window) and it will indicate if you have a message. After the SMS Client receives your messages you can read messages by selecting the SMS client icon (lower pane second icon from left) MobiLink’s SMS window will appear. See Figure 33 above. 1. Click the Inbox icon in the Folders list. 2.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 28 4 DETERMINE MERLIN STATES In This Section • Determine the current state of your UMTS Merlin, by interpreting the cadence (flashing sequence) and colour of the Light Emitting Diode The Light Emitting Diode (LED) is a device that lights up when power is applied to it. Interpreting the LED’s flashing sequence and color, will provide you with the current state of your UMTS Merlin. See Table 1 below.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 29 NOTE: WHEN THE MODEM TRANSITIONS FROM ONE STATE TO ANOTHER, THE ACTUAL LED DISPLAY WILL NOT CHANGE IMMEDIATELY, RATHER, IT WILL ONLY CHANGE ONCE THE MODEM HAS CONFIRMED THAT THE NEW STATE IS VALID. FOR EXAMPLE, WHEN THE MODEM IS TAKEN OUT OF A SERV ICE AREA IT MIGHT TAKE THE MODEM 10 TO 90 SECONDS TO CONFIRM THAT NO SERVICE IS AVAILABLE AT WHICH TIME THE LED DISPLAY WILL CHANGE STATES ACCORDINGLY.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 30 5 TROUBLESHOOTING In This Section • Troubleshooting common problems This section will assist you in resolving common problems that might arise during installation or connecting to the network Problem 1: Cannot install MobiLink Problem 2: When I run the MobiLink software, I get the message “No Card Detected” what does this mean? Problem 3: When I insert the modem, I get “Unknown_PCMCIA_Manufacturer” instead of “Novatel_ Wireless Merlin_UMTS_Modem Problem 4: W
ME R L I N U 6 3 0 U SE R G U I D E P A G E 31 1.1 CANNOT INSTALL MOBILINK POSSIBLE CAUSE: YOU DON’T HAVE ADMINISTRATIVE PRIVILEGES RESOLUTION: Windows 2000 and XP 1. Talk to your system administrator if applicable 2. Log onto your computer as an administrator, or create an user account with administrator privileges 1.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 32 WINDOW 2 5. Expand Modems, Multifunction Adapter and Ports category by clicking on the + sign.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 33 6. Check and see if you have a yellow exclamation mark or red X on any device. If you do, try the following. • • Reboot your PC or Uninstall and reinstall the drivers (Do not have the Merlin plugged in when reinstalling) To Uninstall follow these steps. For Windows 2000 and XP 1. Go to Start > settings > control panel > Add or remove programs > Select MobiLinK and click Remove. Make sure your modem is plugged in while uninstalling.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 34 1.6 PROBLEM: WHEN I RUN MOBILINK SOFTWARE, THE WINDOW “SEARCHING FOR NETWORK” WILL BE DISPLAYED CONTINUOUSLY POSSIBLE CAUSE: OUT OF UMTS COVERAGE AREA RESOLUTION: RELOCATE TO AN AREA OF COVERAGE. CONTACT YOUR SERVICE PROVIDER FOR DETAILS OF THEIR COVERAGE AREAS. 1.7 PROBLEM: CANNOT BROWSE THE WEB POSSIBLE CAUSE 1: INCORRECT USER NAME, PASSWORD OR ACCESS POINT NAME (APN). RESOLUTION 1: CHECK YOUR PROFILE FOR AN INCORRECT ENTRY OF THE ABOVE PARAMETERS.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 35 POSSIBLE CAUSE 3: INCORRECT SERVER SETTINGS RESOLUTION 3: 1. In Internet Explorer go to Tools > Internet Options > Connections 2. In Dial Up and Virtual Private Network Setting double click on 3G Connection – See Window WINDOW 5 3. Check appropriate boxes if you are using a proxy server.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 36 FIGURE 6 POSSIBLE CAUSE 4: DNS SERVER PROBLEMS RESOLUTION 4: Windows 2000 and XP 1. Click Start > Run and type in Command in the Run Window 2. A DOS window should open.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 37 3. At the C prompt type in PING www.nvtl.com • • GU -90023 Revision 1 Response: Unknown host www.nvtl.com --- Usually faulty DNS. Call your Network Provider Response: Pinging nvtl.com [216.65.221.49] with 32 bytes of data. DNS ok even if you don’t get reply.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 38 6 PRODUCT SPECIFICATION In This Section • Technical and Environmental Specifications 6.1 TECHNICAL SPECIFICATION This section outlines the technical and environmental specifications of your Merlin U630 Name: Model: Approvals: Dimensions: Wireless Network – Dual Mode: PC Card Standard: Technology: Band Designation: Transmit Band: Receive Band: Power Output – Transmit Power: Merlin U630 NRM–U630 CE Mark (Europe), FCC (North America) 120.6 x 54 x 10.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 39 6.1.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 40 7 SAFETY AND REGULATIONS In This Section • • • Wireless Communication Safety and Hazards Regulatory Information 7.1 WIRELESS COMMUNICATIONS IMPORTANT NOTICE Due to the transmission and reception properties of wireless communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 41 Ø Near Medical and life support equipment o Do not operate your modem in any area where medical equipment, life support equipment, or near any equipment that may be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The modem may transmit signals that could interfere with this equipment.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 42 ICNRP 1998 International Commission on Non-Ionizing Radiation Protection ETSI EN 60950 Safety of Information Technology Equipment ETSI EN 301 489- 01 Electromagnetic compatibility and Radio Spectrum Matters (ERM) Electromagnetic Compatibility (EMC) standard for radio equipment and services.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 43 7.4 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION NOTICE (FCC -- UNITED STATES) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 44 WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MERLIN PC CARD MODEM OEM IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
ME R L I N U 6 3 0 U SE R G U I D E P A G E 45 8 APPENDIX External Antenna to be determined GU -90023 Revision 1
ME R L I N U 6 3 0 U SE R G U I D E P A G E 46 9 DOCUMENT CONTROL REVISION CONTROL Revision Number Rev A GU -90023 Revision 1 Revision History Draft
