M E R L I N U 5 2 0 U S E R GU I DE 2 3 3 SENDING AND RECEIVING SMS MESSAGES In This Section • What is SMS • Use The SMS client in MobiLink to send SMS messages • Use the SMS client in MobiLink to read messages This section will assist you in using the Short Messaging System client in MobiLink 3.1 WHAT IS SMS Short Message Service (SMS) is the transmission of short text messages to and from mobile devices.
M E R L I N U 5 2 0 U S E R GU I DE 2 4 MobiLink SMS Toolbar Description New SMS Message: Creates a new message Delete: Deletes the selected SMS message(s) Reply: Copies the sender field to a new message Forward Copies the message contents to a new message SMS Mailbox Description Inbox: contains received messages Outbox: is a temporary storage place for messages waiting to be sent Sent: stores the SMS messages that have been sent 3.1.2 Sending SMS Messages 1.
M E R L I N U 5 2 0 U S E R GU I DE 2 5 NOTE: WHEN YOU SEND A NEW MESSAGE OR REPLY TO A MESSAGE, YOU CAN ASSIGN THE MESSAGE A PRIORITY SO THE RECIPIENT KNOWS IF THE MESSAGE IS EITHER AN EMERGENCY OR URGENT MESSAGE. IN THE COMPOSE MESSA GE WINDOW, CLICK THE EMERGENCY OR URGENT BUTTON ON THE TOOLBA R. 3.1.3 Receiving and Reading SMS Messages Once you are attached to the Network (See figure 34), you are able to receive SMS messages. MobiLink will notify you when you receive an SMS message.
M E R L I N U 5 2 0 U S E R GU I DE 2 6 If you are connected to the Network, all you have to do is move your mouse cursor on the envelope icon in the icon display window (top pane MobiLink’s window) and it will indicate if you have a message. After the SMS Client receives your messages you can read messages by selecting the SMS client icon (lower pane second icon from left) MobiLink’s SMS window will appear. See Figure 33 above. 1. Click the Inbox icon in the Folders list. 2.
M E R L I N U 5 2 0 U S E R GU I DE 2 7 4 DETERMINE MERLIN STATES In This Section • Determine the current state of your UMTS Merlin, by interpreting the cadence (flashing sequence) and colour of the Light Emitting Diode The Light Emitting Diode (LED) is a device that lights up when power is applied to it. Interpreting the LED’s flashing sequence and color, will provide you with the current state of your UMTS Merlin. See Table 1 below.
M E R L I N U 5 2 0 U S E R GU I DE 2 8 NOTE: WHEN THE MODEM TRANSITIONS FROM ONE STATE TO ANOTHER, THE ACTUAL LED DISPLAY WILL NOT CHANGE IMMEDIATELY, RATHER, IT WILL ONLY CHANGE ONCE THE MODEM HAS CONFIRMED THAT THE NEW STATE IS VALID. FOR EXAMPLE, WHEN THE MODEM IS TAKEN OUT OF A SERVICE AREA IT MIGHT TAKE THE MODEM 10 TO 90 SECONDS TO CONFIRM THAT NO SERVICE IS AVAILABLE AT WHICH TIME THE LED DISPLAY WILL CHANGE STATES ACCORDINGLY.
M E R L I N U 5 2 0 U S E R GU I DE 2 9 5 TROUBLESHOOTING In This Section • Troubleshooting common problems This section will assist you in resolving common problems that might arise during installation or connecting to the network.
M E R L I N U 5 2 0 U S E R GU I DE 3 0 5.1 CANNOT INSTALL MOBILINK POSSIBLE CAUSE: YOU DON’T HAVE ADMINISTRATIVE PRIVILEGES RESOLUTION: Windows 2000 and XP 1. Talk to your system administrator if applicable 2. Log onto your computer as an administrator, or create an user account with administrator privileges 5.
M E R L I N U 5 2 0 U S E R GU I DE 3 1 WINDOW 2 5. Expand Modems, Multifunction Adapter and Ports category by clicking on the + sign.
M E R L I N U 5 2 0 U S E R GU I DE 3 2 6. Check and see if you have a yellow exclamation mark or red X on any device. If you do, try the following. • • Reboot your PC or Uninstall and reinstall the drivers (Do not have the Merlin plugged in when reinstalling) To Uninstall follow these steps. For Windows 2000 and XP 1. Go to Start > settings > control panel > Add or remove programs > Select MobiLinK and click Remove. Make sure your modem is plugged in while uninstalling.
M E R L I N U 5 2 0 U S E R GU I DE 3 3 5.6 PROBLEM: WHEN I RUN MOBILINK SOFTWARE, THE WINDOW “SEARCHING FOR NETWORK” WILL BE DISPLAYED CONTINUOUSLY POSSIBLE CAUSE: OUT OF UMTS COVERAGE AREA RESOLUTION: RELOCATE TO AN AREA OF COVERAGE. CONTACT YOUR SERVICE PROVIDER FOR DETAILS OF THEIR COVERAGE AREAS. 5.7 PROBLEM: CANNOT BROWSE THE WEB POSSIBLE CAUSE 1: INCORRECT USER NAME, PASSWORD OR ACCESS POINT NAME (APN). RESOLUTION 1: CHECK YOUR PROFILE FOR AN INCORRECT ENTRY OF THE ABOVE PARAMETERS.
M E R L I N U 5 2 0 U S E R GU I DE 3 4 POSSIBLE CAUSE 3: INCORRECT SERVER SETTINGS RESOLUTION 3: 1. In Internet Explorer go to Tools > Internet Options > Connections 2. In Dial Up and Virtual Private Network Setting double click on 3G Connection – See Window 5 WINDOW 5 3. Check appropriate boxes if you are using a proxy server.
M E R L I N U 5 2 0 U S E R GU I DE 3 5 FIGURE 6 POSSIBLE CAUSE 4: DNS SERVER PROBLEMS RESOLUTION 4: Windows 2000 and XP 1. Click Start > Run and type in Command in the Run Window 2. A DOS window should open.
M E R L I N U 5 2 0 U S E R GU I DE 3 6 3. At the C prompt type in PING www.nvtl.com • • GU-90023487 Revision 2 Response: Unknown host www.nvtl.com --- Usually faulty DNS. Call your Network Provider Response: Pinging nvtl.com [216.65.221.49] with 32 bytes of data. DNS ok even if you don’t get reply.
M E R L I N U 5 2 0 U S E R GU I DE 3 7 6 PRODUCT SPECIFICATION In This Section • Technical and Environmental Specifications 6.1 TECHNICAL SPECIFICATION This section outlines the technical and environmental specifications of your Merlin U520 Name: Model Number: Approvals: Dimensions: Wireless Network PC Card Standard: Merlin U520 NRM–U520 FCC 120.
M E R L I N U 5 2 0 U S E R GU I DE 3 8 7 SAFETY REGULATIONS In This Section • Wireless Communication • Safety and Hazards • Regulatory Information This section will inform you of the important safety measures you should be aware, including the standards that the modem complies to. 7.1 WIRELESS COMMUNICATIONS Important Notice Due to the transmission and reception properties of wireless communications, data can occasionally be lost or delayed.
M E R L I N U 5 2 0 U S E R GU I DE 3 9 Ø Near Medical and life support equipment o Ø On an aircraft, either on the ground or airborne o Ø Do not operate your modem in any area where medical equipment, life support equipment, or near any equipment that may be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The modem may transmit signals that could interfere with this equipment.
M E R L I N U 5 2 0 U S E R GU I DE 4 0 WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MERLIN PC CARD MODEM OEM IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
M E R L I N U 5 2 0 U S E R GU I DE 4 1 8 DOCUMENT CONTROL REVISION CONTROL Revision Number Revision 1 Revision 2 GU-90023487 Revision 2 Revision History Initial Release Added Document Control Page Added SAR Values Subsection 7.
