Merlin for GPRS Setup Guide For Merlin for GPRS™ G301 and mobile PhoneTools™ Revision 1.
Notice: Restricted Proprietary Information © Copyright Novatel Wireless Technologies Ltd. (2002) The information contained in this document is the exclusive property of Novatel Wireless Technologies Ltd. All rights reserved. Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless Technologies Ltd is strictly prohibited.
Contents Contents .................................................................................................................. 1 Contact Information ................................................................................................. 1 Reference Information............................................................................................. 1 Getting Started ........................................................................................................
2 Getting Started Getting Started This guide explains how to install your Merlin for GPRS™ G301 wireless modem in a PC, so you can use mobile PhoneTools™ software to connect to the Internet, send short (SMS) messages, make phone calls, send faxes and use email. Before you install your modem, you need to know some basic information about it. Please read the following sections on Getting Started, About Your Modem, and About Configuration Profiles.
Getting Started 3 2. Do not use the modem if the antenna is damaged. Operate the modem with only the supplied antenna or an approved replacement antenna. 3. Unauthorized modifications, attachments or antennas not expressly approved by Novatel Wireless can void the user’s authority to operate this equipment and violate FCC regulations. 4. If you use medical devices such as a pacemaker or hearing aid, consult the manufacturer of the device to determine if it is adequately shielded from RF energy.
4 About Your Modem About Your Modem Figure 1 identifies the main parts of the Merlin for GPRS G301 dual-band modem. The parts are described below. Audio jack Antenna jack LED Antenna Modem body Connector SIM card SIM card slot Orientation notch G301 Figure 1 Modem Parts Part Description Antenna Receives and transmits radio waves and data. Plugs into antenna jack located on modem.. LED Indicates if the modem has located a network. If the LED is red, the modem is searching for a network.
About Your Modem 5 Antenna The antenna plugs into a jack located on the modem body, as shown in Figure 2. Antenna jack G301 Figure 2 Antenna jack The antenna is flexible, so you can change its orientation. You can move the antenna out of the way when inserting your modem into your PC, and you can adjust the antenna to get the best signal reception during operation. Fold the antenna against the back of the modem when storing the modem outside of your computer.
6 About Your Modem The orientation notch will help you to correctly insert the SIM card in the modem. If you insert the SIM card incorrectly into the SIM slot (or if no SIM is installed), the modem will not be able to communicate with a network. Audio Jack and Optional Head Set An optional head set can be used to make voice phone calls. The head set plugs into the audio jack on the modem, as shown in Figure 4.
About Your Modem 7 To remove the SIM card from a G301 modem, slide the SIM eject button towards the SIM slot. SIM eject button SIM slot G301 Figure 6 Removing the SIM card . Inserting the Modem To insert the Merlin for GPRS modem into your PC, turn the modem face up, place the antenna in an upright position, and insert the connector end of the modem (the end opposite to the antenna) into the Type II PC Card slot, as shown in Figure 7.
8 About Connection Profiles About Connection Profiles Before you can connect to a network, you need a Connection Profile. A Connection Profile is information that is stored and used by the mobile PhoneTools software whenever it connects the modem to a network. A connection profile identifies the modem to the service provider and enables you to access your account.
Startup Procedure 9 Startup Procedure 1. Plug the antenna into the modem. See Antenna on page 5 for more information. 2. Insert the SIM card into the modem. See Inserting the SIM Card on page 6 for more information. When you insert the SIM card into the modem, ensure the SIM card is orientated correctly. 3. Insert the Merlin modem into your portable PC. 4. Install the mobile PhoneTools software. See Installing mobile PhoneTools on page 10 for detailed instructions.
10 Installing mobile PhoneTools Installing mobile PhoneTools Before you can use your Merlin for GPRS PC Card modem, you will need to install mobile PhoneTools software on your PC. This section describes how to install mobile PhoneTools on a PC with Windows 98, 2000, ME, or XP. Before you begin to install mobile PhoneTools, ensure that you have all items listed in Requirements on page 3. To install mobile PhoneTools: 1.
Using mobile PhoneTools 11 Using mobile PhoneTools This section explains how to launch mobile PhoneTools, how to create a connection profile, how to connect to and disconnect from a network, how to use online Help to get information about using mobile PhoneTools, and how to exit the program. Launching mobile PhoneTools Once you have installed mobile PhoneTools software and inserted the modem into your PC, you can launch mobile PhoneTools.
12 Using mobile PhoneTools Figure 8 mobile PhoneTools virtual phone GPRS Connection button Click button to open menu Click button to close menu Menu Figure 9 Opening the virtual phone menu You can open and close the virtual phone menu by clicking the button on the right side of the phone, as shown in Figure 9. The menu contains various buttons that you will use to set up and operate your modem. Revision 1.
Using mobile PhoneTools 13 Configuring the Modem The first time that you launch mobile PhoneTools, the following alert will be displayed. This alert means that you must plug the modem into your PC and configure it before you can continue. To configure the modem: 1. Click OK on the alert box to search for the modem. The Searching the modem... window is displayed. Wait several moments for the modem to be found. 2. Click Cancel if the Searching the modem...
14 Using mobile PhoneTools Creating a GPRS Connection Profile If your service provider has provided you with predefined connection profiles, you can simply use the default connection profile to connect to a network. However, if no connection profile exists, you will need to create one with the Connection Wizard before you can connect to a network. To create a connection profile: 1. Click the GPRS Connection button on the virtual phone menu.
Using mobile PhoneTools 3. 15 The Connection Wizard launches, as shown in Figure 12. Click Next to continue. Note: Any predefined connection profiles from your service provider will also appear in the Remote Access Connections window. Figure 12 Connection Wizard 4. The Connection ID window is displayed, as shown in Figure 13. Enter a name for the connection (can be any name of your choosing) and choose your operator. Click Next to continue. Figure 13 Connection ID Revision 1.
16 5. Using mobile PhoneTools The Connection type configuration window is displayed, as shown in Figure 14. Select the GPRS radio button to create a GPRS connection profile. Click Next to continue. Figure 14 Connection type configuration 6. The GPRS open session information window is displayed, as shown in Figure 14. Enter a user name, password or APN (access point number), if required by your service provider. (You can obtain this information from your service provider.) Click Next to continue.
Using mobile PhoneTools 7. 17 The IP address configuration window is displayed, as shown in Figure 14. Select Dynamic IP address or Fixed IP address as instructed by your service provider. Click Next to continue. Figure 16 IP address configuration 8. The network access configuration Server name window is displayed, as shown in Figure 14. Select Dynamic DNS addresses or Fixed DNS addresses as instructed by your service provider. Click Next to continue. Figure 17 Server name configuration Revision 1.
18 9. Using mobile PhoneTools The End of connection assistant window is displayed, as shown in Figure 14. Review the connection information in the window. Click Back to move back and change settings or click Finish to place a new connection profile icon in the Remote Access Connections window, as shown in Figure 19.
Using mobile PhoneTools 19 . Figure 20 Icon menu items Once you have either created a connection profie or can use a predefined connection profile, you are ready to connect to a network. Revision 1.
20 Using mobile PhoneTools Connecting to a Network To connect to a network, click the GPRS Connection button on the virtual phone menu or use your mouse to right-click the connection profile icon and select Connect on the Remote Access Connections menu. Figure 21 Connect menu The modem will attempt to connect to the network indicated by the (default) connection profile. Status messages will be displayed on-screen while the modem connects.
Using mobile PhoneTools 21 Disconnecting from a Network To disconnect from a network, use your mouse to right-click the connection profile icon and click Disconnect on the Remote Access Connections menu. Figure 22 Disconnect Accessing Online Help To access online Help, use your mouse to right-click the green tray icon. Click Help > Help Topics on the menu to display the Help Topics window. Exiting from mobile PhoneTools 1.
22 Connecting to the Internet Connecting to the Internet You can use your Internet browser software and mobile PhoneTools to access the Internet. To access the Internet: 1. Launch mobile PhoneTools and open the virtual phone menu. 2. Click the GPRS Connection button on the virtual phone menu to connect to a network. 3. Open your PC’s Internet browser software. For example, click the Internet Explorer® icon on your desktop to access the Internet. Revision 1.
Sending a Short Message 23 Sending a Short Message You can use mobile PhoneTools to send short text messages to persons with SMS (short messaging service). You will need to configure SMS before you can send messages. To configure SMS: 1. Launch mobile PhoneTools and open the virtual phone menu. 2. Use your mouse to right-click the mobile PhoneTools tray icon. The configuration menu is displayed, as shown in Figure 24. Figure 24 Configuration menu 3. Click Setup > SMS Configuration.
24 Sending a Short Message To send a message: 1. Click the SMS button on the virtual phone menu. The Send SMS window is displayed with the name and number of your service provider, as shown in Figure 26. Figure 26 Send SMS window 2. Enter the Name and Number of the person you want to send a message to. (You can set up your phone book to assist you with names and phone numbers.) 3. Type your message in the Message text box. The message can be up to 160 characters long, including spaces. 4.
Making a Phone Call 25 Making a Phone Call You can make a (voice) phone call with mobile PhoneTools. To make a phone call: 1. Plug the optional head set into the Merlin modem. See Audio Jack and Optional Head Set on page 6. 2. Launch mobile PhoneTools. The virtual phone is displayed, as shown in Figure 28. Figure 28 Virtual phone 3. Use your mouse to enter the phone number by clicking the keypad buttons of the virtual phone or typing the number on your keyboard. 4. Click the Yes button 5.
26 Sending a Fax Sending a Fax You can use mobile PhoneTools to send a fax. The Fax Wizard will guide you easily through the steps. Note: Your SIM must be enabled for faxes if you want to send and receive faxes. To configure SMS: 1. Launch mobile PhoneTools and open the virtual phone menu. 2. Click the Fax button on the virtual phone menu to launch the Send Fax Wizard, shown in Figure 29. Figure 29 Send Fax Wizard 3. Enter the information and follow the prompts of the Send Fax Wizard.
Sending Email 27 Sending Email You can use mobile PhoneTools to send email. You need to configure an email account before you can send and receive email. To configure the email account: 1. Launch mobile PhoneTools and open the virtual phone menu. 2. Use your mouse to right-click the mobile PhoneTools tray icon. The configuration menu is displayed, as shown in Figure 30. Figure 30 Email configuration menu 3. Click Setup > General Setup.... The General Setup window is displayed. 4.
28 Sending Email Figure 31 Email configuration screen 6. Enter the email configuration information, which can be obtained from your service provider or network administrator. 7. Click OK to save the email configuration information. To send email: 1. Click the Send E-mail button on the virtual phone menu to launch the mobile PhoneTools email program. 2. Use the mobile PhoneTools email program to send email messages.
Troubleshooting 29 Troubleshooting The following table lists a number of error messages that may be displayed while attempting to connect to a network. Error Message Solution "The SIM card is missing" The SIM card is not inserted in the modem. Remove the modem from the PC and verify the SIM card is inserted correctly in the SIM slot of the modem. Plug the modem back into the PC. "The SIM card is not inserted properly or is incompatible with your modem.
30 Notices Notices Regulatory Federal Communications Commission Radio Frequency Interference Statement This equipment complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) that this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notices 31 Warranty and Liability Warranty Period: Products & Accessories - 1 Year; Batteries - 90 days (in each case from the date of invoice). Novatel Wireless warrants that during the Warranty Period the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
32 Glossary Glossary Access Point Name (APN) The IP domain name (e.g.; novatelwireless.com) of the network device that acts as a gateway by connecting a GPRS wireless radio network to a wired local or wide area network. AT Commands AT commands are a modem-specific language type that enables PC communication software to control the modems directly. The term AT comes from the command terminology which always begins with attention, or AT.
Glossary 33 speech. This method of transmission permits a very efficient data rate/information content ratio. IMEI IMEI stands for International Mobile Station Equipment Identity. Internet Protocol (IP) Internet Protocol works in conjunction with Transmission Control Protocol (TCP). TCP/IP are part of a group of protocols that provide communication across interconnected networks. TCP/IP is the protocol used on the Internet.
34 Glossary Secondary Domain Name System To retrieve the translated IP addresses, the modem will try to connect to the server with the secondary DNS address in instances where it cannot connect to the primary DNS address. Service Provider A company that provides network connections to the Internet. SIM The term SIM stands for Subscriber Identity Module. SIM Card A SIM card is a type of smart card that contains all of your account information for your GSM and GPRS account.
