Contents Desktop CPEi 300 User Guide Overview . . . . . . . . . . . . . 1 Powerful Features in a Single Unit . . . . . . . . . . . 3 Front of CPE . . . . . . . . . . 3 Back of CPE . . . . . . . . . . 6 Operating Information. . . 7 Overview . . . . . . . . . . . . . 7 Before You Begin . . . . . . 7 Easy Setup. . . . . . . . . . . . 9 Advanced Setup . . . . . . 10 Before you Begin Configuration . . . . . . . . 11 Logging In to the CPE. .
Advanced Configuration Port Fowarding Menu. . . 36 Local Address Menu . . . 39 Control Panel . . . . . . . . . 44 Configuring TCP/IP Configuring TCP/IP in Windows 2000 . . . . . . . . 47 Configuring TCP/IP in Windows XP. . . . . . . . . . 51 Troubleshooting Power LED is Off. . . . . . 56 A Computer Cannot Log On to the CPE . . . . . 56 Cannot Connect to the Internet . . . . . . . . . . . 56 Additional Troubleshooting Help . . . . . . . . . . . . . . . .
Desktop CPEi 300 User Guide Overview Thank you for purchasing the Motorola CPE Indoor (CPEi) 300 desktop device. The Desktop CPEi allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures. In addition it offers you the ability to make Voice over Internet Protocol (VoIP) calls. The Desktop CPE indoor (CPEi) device provides the user: • Convenience — with easy plug and play functionality. Compact design.
Desktop CPEi 300 The features and the physical appearance of your Desktop CPEi device may differ slightly from the illustration. This product is subject to change. For the most recent documentation, visit the Product Documentation page on www.motorola.com.
Powerful Features in a Single Unit The CPE device provides the following features: • WiMAX Authentication • WAN DHCP Client • LAN DHCP Server • Home Gateway Functions Front of CPE The Front of the CPE units contain LED Link/Activity indicators. The LEDs provide the status of the unit and signal strength indicators for easy adjustment during setup.
LED Indicator Interface Power Status The Power LED indicator is: • On — power to CPE is on. Ethernet Status • Off — power to the CPE is off. The Ethernet LED indicator is: • On - LAN Ethernet link has been established. • Blinking - LAN Ethernet activity has been detected. Signal Strength • Off - LAN Ethernet link has been dropped. Full WiMAX Signal Strength is detected if all WiMAX Signal Strength LEDs are lit. • All WiMAX Signal Strength LEDs are off - low signal detected.
WAN WiMAX While acquiring access to the WiMAX Network: • The Power LED is ON. • The WAN LED is OFF. • All WiMAX Signal Strength LEDs will be in vary between ON, OFF and/or BLINKING status. Once connectivity to the WiMAX Network is established: • The Power LED is ON. • The WAN LED is ON. When WiMAX traffic is detected: • The Power LED is ON. • The WAN LED is BLINKING. Caution: If the Power LED and all 3 WiMAX Signal Strength LEDs are blinking, then a software upgrade is in progress.
Back of CPE The back of the CPE unit contains the reset switch, AC Power Connector, Ethernet connector, Line 1 and Line 2 telephone ports, and the External Antenna Connector (accessory available from your service provider). Back of the Unit Port Descriptions Back Panel Ports External Antenna Ethernet Power Reset Phone Line 1 Phone Line 2 6 Description External Antenna Connector Ethernet Port AC Power Connector Note: Hardware Reset Button (A paperclip is recommended for accessing this button).
Operating Information Operating temperature for this unit is 0-40C (32-104F). Installation Overview To install the Desktop CPEi 300 Series, you need to review the following sections: • Before You Begin • Easy Setup Before You Begin Before you begin installation, check that you have received the following items with your Desktop CPEi 300: In the box with your CPE you should have: Item AC Adapter Description Power adapter and cord connects the Desktop CPE to an AC electrical outlet.
In addition, you will also need: • A computer • An RJ-11 telephone cable (optional). Two RJ-11 telephone cables will be required if your service provider has supplied you with two telephone numbers.
Easy Setup The CPE is easily set up in your home. Basic installation equipment needed are the power adapter and cord, Ethernet cable, a PC or laptop computer and the CPE device. If you want to use the VoIP functionality, you will also need an RJ-11 phone cable and a telephone. Perform the following tasks before attaching the power cord or powering up the unit: • Stand the CPE on a flat surface. • Plug the power adapter into the power connector on the back of the unit.
Advanced Setup The CPE can also be used to connect to a multi-port switch (hub) purchased separately from the CPE. Connecting the CPE device to a hub will allow you to connect more than one computer to your CPE device. See the picture below for an example.
Procedure to Log into the CPE Before you Begin Configuration Some settings on your computer must be verified or changed to ensure that your computer configuration can support the Desktop CPE. Verify that the IP addresses and DNS settings are automatically generated in your Local Area connection of your Internet Protocol (TCP/IP) properties. Refer to the chapter titled “Configuring TCP/IP” for information on how to do this. Logging In to the CPE Use the following procedure to log into the Desktop CPE.
Login Screen 4 In the Password field, type the password (default is motorola). 5 Click Login. 6 First time users will see a pop-up box that states: “The Wizard application will guide you through for the first time configuration. Click OK button to continue.” 7 Click the OK button to launch the wizard application.
Setup Wizard and Authentication Step 1 - Change Password Once you have launched the setup wizard, you will be prompted to change your password. Motorola recommends using a password to protect your home network and CPE device. Passwords are case-sensitive. To change your password: • Ensure the “Enable Login Password Protection” box is checked. • Enter a New Login Password in the box. Passwords can be no more than 20 characters in length. • Re-type your new password in the Confirm New Login Password box.
Step 2 - Device Time This screen allows you to set the time zone and to enable Daylight Savings Time (when applicable) for your location. • Select the appropriate time zone for your location from the drop down box. • Check the box called “Auto Adjust for Daylight Savings Time” if you live in a region that observes Daylight Savings Time (this box is checked by default). • Click the Next button. Step 3 - WiMAX Security The WiMAX Security tab will contain your authentication method.
Step 4 - Account The Account tab will allow you to manage Voice over IP (VoIP) related services. Please consult with your telephony service provider for these settings. Click the Apply button when finished. Congratulations! You have now completed the setup of your WiMAX connection. Click OK on the Congratulations! dialog box. A status screen will appear that shows Network status and telephony status. The Network Status screen will provide any status associated with your WiMAX Wireless Broadband connection.
Status Screen • The Restart button will shut down the CPE device and restore all factory settings. Note: The restart button is available on every screen. • The Wizard button will prompt you to start the set-up wizard over again. • The Refresh button will refresh the status data. • The Auto Refresh button will allow the web browser to automatically refresh at the interval determined in the Control Panel menu.
Basic Configuration Once the CPE set up has been completed, you can login to your CPE from any computer on your home network by typing the device name in the address bar. The default device name is mywimax. This section describes the PERSONALIZE, INTERNET, and STATUS Menus that are available.
Personalize Menu Password Tab The password tab allows you to enable/disable password protection. You can also change your password here. Be sure to click the Apply button when finished. 18 Field or Button Description Enable Login Password Protection Checking this box will require login password protection. New Login Password Confirm New Login Password Enter your new password here. Maximum 20 characters. Passwords are case-sensitive. Re-enter your new password here, exactly as entered above.
Device Time Tab The Device Time tab allows you to establish the time zone for your location. It also allows you to automatically adjust for Daylight Savings Time if necessary. Be sure to click the Apply button when finished. Field or Button Description Current Local Time Time Zone Shows the current local date and time. Auto Adjust for Daylight Saving Time Select your local time zone from the drop down box. Check this box if your location observes Daylight Savings Time.
Restore Factory Settings Tab The Restore Factory Settings Tab will reset your CPE to the manufacturers default settings. Be sure to click the Apply button if you are sure you want to reset factory settings. 20 Field or Button Description Restore Factory Settings Checking this box will restore the CPE to factory default settings. The device will restart when you click Apply.
Internet Menu The Internet menu provides the following tabs: • WiMAX Security • Internet Protocol • Firewall • Dynamic DNS Internet Menu Basic Configuration 21
WiMAX Security Tab The WiMAX Security tab will contain your authentication method. Check with your service provider to determine if they require a user name and password for authentication purposes. Field or Button Authentication Method Description User Name (EAP-TTLS/MSCHAPv2 only) Password (EAP-TTLS/MSCHAPv2 only) Realm Enter the User Name supplied by your service provider. Drop down box allows you to select either EAP-TLS (default) or EAP-TTLS/MS-CHAPv2.
Firewall Tab A firewall helps to protect your home network from unauthorized access. It will also help to manage authorized access from the internet to your CPE. Field or Button Enable Firewall Description Check this box to enable the firewall for your home network. Enable Web Login from Internet (Grayed out if Enable Firewall is not selected). Check this box to enables you to access your CPE device from a network other than your own.
Dynamic DNS Tab Dynamic Domain Name Service (DDNS) allows a user with a non-static IP address to keep their domain name associated with an ever changing IP address. As an example, DDNS is used when you are hosting your own website. Field or Button Description Enable DDNS Check this box to Enable DDNS (default is unchecked). DDNS Service Provider Select DDNS Service Provider that you belong to from the drop down box. DDNS User Name Only valid if Enable DDNS is checked.
Status Menu The Status menu provides the following tabs: • Network • Telephony Status Menu Network Tab The Network tab will provide any status associated with your WiMAX Wireless Broadband connection. Telephony Tab The Telephony tab will provide any status associated with yoru telephony connection.
Telephony Menu The telephony menu allows you to manage your Voice over Internet Protocol (VoIP) services. Note: Contact your service provider to obtain VoIP service, if you do not already have this service.
Account Tab Please consult with your service provider for these settings. Field or Button Realm Description Enter Realm information as provided by your service provider. Line 1 User Name Line 1 Password If Line 1 is an active VoIP, enter the User Name as provided by your service provider. Confirm Line 1 Password Line 2 User Name Line 2 Password Re-enter your Line 1 password exactly as entered in the field above.
Field or Button Default Line 1 Ring Type Test Description Default Line 2 Ring Type Test Use the drop down box to select a ring tone for Line 2. The default is ringtone R0. Use the drop down box to select a ring tone for Line 1. The default is ringtone R0. Click to hear how the selected ring tone will sound. Click to hear how the selected ring tone will sound. Be sure to click the Apply button once you have made changes.
Field or Button Enable Line 2 Anonymous Incoming Call Rejection Enable Line 2 Permanent Anonymous Outgoing Call Description If Line 2 is your active telephone port, check this box if you would like to reject telephone calls from anonymous incoming callers. The default is checked. If Line 2 is your active telephone port, check this box if you would like to permanently block your telephone number from appearing on others’ Caller ID. The default is unchecked.
30 Field or Button Line 1 No Answer Forwarding to Number Description Line 1 No Answer Forwarding Ring Count Enable Line 1 Forwarding on Busy Line 1 Busy Fowarding To Number Enter the number of rings allowed before the call forwards to the number identified above. The default is 6 rings. There is no minimum or maximum of rings allowed. Enable Line 2 Basic Forwarding Line 2 Basic Forwarding to Number Enable Line 2 Forwarding on No Answer Check this box to enable basic call forwarding on Line 2.
Field or Button Line 2 No Answer Forwarding to Number Line 2 No Answer Forwarding Ring Count Enable Line 2 Forwarding on Busy Line 2 Busy Fowarding To Number Description If “Line 2 No Answer Forwarding to Number” is checked, enter the telephone number you would like to forward calls to when there is no answer on Line 2. This function is not available if “Enable Line 2 Basic Forwarding is checked”. Enter the number of rings allowed before the call forwards to the number identified above.
Voice Mail Tab The voice mail tab allows you to see the status of your voice mail. Note: Please contact your service provider to activate the voice mail feature if it is not already active. Field or Button Line 1 Server Based Voice Mail Status Line 1 Number of New Voice Mails Line 1 Number of Old Voice Mails Line 2 Server Based Voice Mail Status Line 2 Number of New Voice Mails Line 2 Number of Old Voice Mails Description Shows the status of Line 1 voice mail as either enabled or disabled.
The following descriptions are valid for both Line 1 and Line 2. Field or Button Service Provider Contact Number Emergency Number Redial Description Use this number to contact customer service for your service provider. Dial this number to reach local emergency services. Dial this number to redial the last number called. Blind Call Dial this number to transfer a call directly to Transfer a third party.
34 Field or Button Call Forwarding Busy Change Number Call Forwarding No Answer Activate Call Forwarding No Answer Deactivate Call Forwarding No Answer Change Number Automatic Callback Activate Description Automatic Callback Deactivate Do Not Disturb Activate Do Not Disturb Deactivate Calling Number Delivery Blocking Dial this number to de-activate automatic callback. Dial this number to change the phone number to which calls will be forwarded when the line is busy.
Field or Button Line Blocking Deactivate Call Waiting Toggle Anonymous Call Rejection Activate Anonymous Call Rejection Deactivate Description Dial this number to unblock your telephone number from appearing on Caller ID. Dial this number to toggle between call waiting ON and call waiting OFF. Dial this number to have anonymous calls rejected. Dial this number to allow anonymous calls to go through.
Advanced Configuration The Advanced Configuration section describes the Port Forwarding, Local Address, and Control Panel menus. Port Fowarding Menu Port forwarding enables you to direct incoming traffic to specific LAN hosts (computers on your network) based on the protocol and port number. It is used to play Internet games or provide local services (such as web hosting) for a LAN group.
Basic Tab Field or Button Description Enable UPnP IGD Enables Universal Plug and Play (UPnP) Internet Gateway Device (IGD) profile to allow certain Windows applications to setup the port forwarding rule dynamically when NAT is enabled on this device. Enter the DMZ IP Address. DMZ (DeMilitarized Zone) IP Address Be sure to click the Apply button once you have made changes.
Forwarding Tab Click on the ADD button to create additional Port Fowarding rules. Field or Button Select Description Protocol Select TCP (Transmission Control Protocol) or UDP (User Datagram Protocol). WAN Port Start Enter the beginning port range for external network access. WAN Port End Enter the ending port range for external network access. LAN IP Address LAN Port Start Enter the IP address to host the service. LAN Port End Enter the ending port range for internal network access.
Local Address Menu The Local Address menu allows you to configure your Local Area Network (LAN) connections.
DHCP Server Tab The DHCP Server tab enables Dynamic Host Configuration Protocol (DHCP) server functionality on the LAN, allowing the router to dynamically assign lease IP addresses to clients that connect to it from the local network. Field or Button Description Enable DHCP Server If selected, the DHCP server on the gateway assigns IP addresses to the computers and other hosts on your network if they have DHCP enabled. By default, the gateway server is enabled.
Field or Button DHCP Lease Time Description Sets the time, in seconds, that a network computer remains connected to the gateway using its current assigned IP address. At the end of this time, the DHCP server renews the lease or assigns the computer a new IP address. The default is 3600 seconds (1 hour). The maximum is 999999 seconds (about 278 hours). Be sure to click the Apply button once you have made changes.
Lease Status Tab The Lease Status tab in the Local Address menu displays the active DHCP leases since the last reboot. Field or Button Client Host Name Description MAC Address IP Address Remaining Lease Duration Media Access Control (MAC) address. Displays the client host name. The Name field is limited to 20 characters (only 5 appear in display). Shows the IP Address for each active lease. Shows the amount of time, in seconds, remaining in the lease.
Lease Reservation Tab This tab allows you to manage the lease reservation so that the same client receives the same IP address each time. Field or Button Select Description Select this box if you want to delete an established lease reservation. Be sure to click the Delete button once you have selected your exception to be deleted. Client Host Name Enter the client host name. The Name field is limited to 20 characters (only 5 appear in display) MAC Address Media Access Control (MAC) address.
Control Panel The Control Panel sections allows you to view/update your software information.
Software Tab The Software tab manages the software on your CPE device. It is also where you can upgrade device software. Use the BROWSE button to browse your computer for additional software packages. Once you have located the software package/update you would like to add to your device, click on the Upgrade button. You should see the available software updates in the “Available Software Packages” table. If you cannot see the list, click the View button.
System Tab This tab allows you to manage additional features of your CPE device. Field or Button Language Used in User Interface Description Enable WiMAX Radio Interface Check this box to enable the WiMAX Enable LED Checking this box enables the LEDs on the front of your CPE device. Auto Refresh Interval Enter, in seconds, the interval for status Auto Refresh. Valid range is 2 seconds 9999 seconds. The default value is 3 seconds. Select the desired language for the user interface.
Configuring TCP/IP This chapter is needed for setup procedures. All client computers on your network must be configured for TCP/IP (the protocol that controls communication among computers). Perform one of: • Configuring TCP/IP in Windows 2000 • Configuring TCP/IP in Windows XP Note: Follow the instructions in your Macintosh or UNIX user manual Configuring TCP/IP in Windows 2000 1 On the Windows Desktop, click Start.
Windows Control Panel 3 Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections window: Network and Dial-up Connections In the steps that follow, a connection number like 1, 2, 3, etc., is a reference that is displayed on computers with multiple network interfaces. Computers with only one network interface may only see the label: Local Area Connection.
4 Click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed: Local Area Connection 5 Click Properties.
6 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to Step 10. If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed: Select Network Connection Type 7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed: Select Network Protocol Note: You might have to use the scroll bar to locate the Internet Protocol (TCP/IP) setting.
10 Be sure the box next to Internet Protocol (TCP/IP) is checked. 11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: Internet Protocol (TCP/IP) Properties 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 13 Click OK to accept the TCP/IP settings. 14 Click Close to close the Local Area Connection number Properties window. 15 Click OK 16 If prompted to restart the computer and click OK again.
Windows XP Start Window 2 Click Control Panel to display the Control Panel window. The display varies, depending on your Windows XP view options. If the display is a Category view as shown below, continue with Step 3.
Network and Internet Connections 4 Click Network Connections. Skip to Step 6. 5 If a classic view similar to below is displayed, double-click Network Connections to display the LAN or High-speed Internet connections. Control Panel Classic View 6 Right-click the Local Area Connection. If more than one connection is displayed, be sure to select the one for your network interface.
Network Connections 7 Select Properties from the pop-up menu to display the Local Area Connection Properties window: Local Area Connection Properties 8 On the Local Area Connection Properties window, select Internet Protocol (TCP/IP) if it is not selected.
Internet Protocol (TCP/IP) Properties 10 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 11 Click OK to close the TCP/IP Properties window.
Troubleshooting Power LED is Off • Check that the AC power adapter is properly plugged into the electrical outlet and into the Desktop CPE. • Check that the electrical outlet is working. A Computer Cannot Log On to the CPE Check that the Ethernet cable is properly connected to the Desktop CPE unit and the computer. Cannot Connect to the Internet • Check the Desktop CPE connection status from the Web Interface, refer to the Connection Status section to verify the connection status.
Important Safety and Legal Information Your Motorola WiMAX Wireless Broadband Gateway is designed and tested to comply with a number of national and international standards and guidelines (listed below) regarding human exposure to RF electromagnetic energy.
Magnetic, and Electromagnetic Fields in the Radio Frequency Range Between 9 kHz and 300 GHz” and “Attachment to Resolution #303 from July 2, 2002” RF Exposure Compliance and Guidelines Operating Instructions To comply with FCC RF energy exposure requirements, this Gateway desktop transmitter should be operated at a minimum separation distance of 20 cm from all persons. For additional information on exposure requirements or other training information, visit http://www. motorola.
EU Declaration of Conformity Important Safety and Legal Information 59
60 Important Safety and Legal Information
In compliance with national requirements, a power supply cord with a cross-sectional area of 0.75mm2 minimum for each individual conductor, will be provided when the product is submitted for national approval.
Caring for the Environment The following information is provided to enable regulatory compliance with the European Union (EU) Directive 2002/96/EC Waste Electrical and Electronic Equipment (WEEE) when using Motorola Networks equipment in EU countries. Disposal of Motorola Equipment in EU Countries This product is compliant with the requirements of the European Union Restriction of Hazardous Substances (EU RoHS) directive. Please do not dispose of Motorola Networks equipment in landfill sites.
Disposal of Motorola Networks Equipment in Non-EU countries In non-EU countries, dispose of Motorola Networks equipment in accordance with national and regional regulations.
CMM Disclosure The China Management Methods (CMM) Disclosure Table is intended only to communicate compliance with China requirements; it is not intended to communicate compliance with EU RoHS or any other environmental requirements.
CMM Disclosure Information CMM Disclosure 65
Copyrights and Trademarks Notice While reasonable efforts have been made to assure the accuracy of this document, Motorola, Inc. assumes no liability resulting from any inaccuracies or omissions in this document, or from use of the information obtained herein. The information in this document has been carefully checked and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies or omissions. Motorola, Inc.
Motorola material, such as computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and its licensors certain exclusive rights for copyrighted material, including the exclusive right to copy, reproduce in any form, distribute and make derivative works of the copyrighted material.
High Risk Materials Components, units, or third-party products used in the product described herein are NOT fault-tolerant and are NOT designed, manufactured, or intended for use as on-line control equipment in the following hazardous environments requiring fail-safe controls: the operation of Nuclear Facilities, Aircraft Navigation or Aircraft Communication Systems, Air Traffic Control, Life Support, or Weapons Systems (High Risk Activities).
