Dell™ XPS™ M2010 Owner’s Manual Model PP03X w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see "Glossary" on page 177.
Contents Finding Information 1 About Your Computer . Left View 13 . . . . . . . . . . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Front View Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Bottom View 2 . . . . . . . . . . . .
Keyboard Battery . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacing the Keyboard Battery . . . . . . . . . . . . . . . . . . . . . . . . . 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Adjusting the Picture . . . . . . . . . . . .
Dual Independent Display Mode . . . . . . . . . . . . . . . . . . . . . . . . Swapping Primary and Secondary Displays Using the Camera . . . . . . . . . . . . . . . . . . 54 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 . . . . . . . . . . . . . . . . . . . 55 55 56 Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Setting Up the Camera . . . . . . . .
Running the Files and Settings Transfer Wizard Without the Operating System CD . . . . . . . . . . . . . . . . . . . . . Setting Up a Printer . . . . . . . 69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 . . . . . . . . . . . . . . . . . . . . . . . . . 71 71 . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Printer Cable . . . . . . . Connecting a USB Printer. Power Protection Devices . . . . . . . . . . . . . . . . . . . . . . . . . . Surge Protectors . . . . . . . .
8 Using Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Supported Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 . . . . . . . . . . . . . . . . . . . . . . . . 83 83 84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Media Memory Card Reader Compact Flash Card Reader ExpressCard Reader . . . . Extended Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-Mail, Modem, and Internet Problems . Error Messages . . . . . . . . . . . . . . . . . . . . 96 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 . . . . . . . . . . . . . . . . . . . . . . . . . . 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 IEEE 1394 Device Problems Keyboard Problems Keyboard problems . . . Unexpected characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video and Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 11 System Setup Program . Overview . System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . Using Microsoft Windows XP System Restore . Using the Operating System CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 14 Adding and Replacing Parts . Before You Begin . . . . . . . . . . . . . . . . . . 131 131 131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Recommended Tools . .
18 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Caution Regarding Safety and Bluetooth devices. Cleaning Your Computer . . . . . . . . . . . . . . . 173 . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 . . . . . . . . . . . . . . . . . . . . 174 174 174 . . . . . . . . . . . . . . . . . . . . . . . . . 175 Computer, Keyboard, and Display Touch Pad . . . . . . . . . . . . . CDs and DVDs . . . . . . . . . . . Macrovision Product Notice . FCC Notice (U.S.
Contents
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here • How to set up my computer Setup Diagram • Service Tag and Express Service Code • Microsoft Windows License Label • Model Name, electrical ratings, Agency approval marks Service Tag and Microsoft® Windows® License The service tag label is located inside the computer base battery compartment of your computer. • Enter the Express Service Code to direct your call when contacting support. The Microsoft Windows License Label in on the base of your computer.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, o
What Are You Looking For? Find It Here • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the QuickSet. icon in the Microsoft Windows taskbar. For more information on Dell QuickSet, see "Dell QuickSet" on page 139. • How to reinstall my operating system Operating System CD The operating system is already installed on your computer.
About Your Computer Front View 1 2 3 4 16 5 15 6 7 14 13 12 11 10 9 8 1 camera 2 display latches (4) 3 display 4 speakers (8) 5 MediaDirect button 6 power button 7 keyboard status lights (4) 8 mouse 9 keyboard media control buttons 10 touch pad 11 touch pad buttons (2) 12 base media control buttons 13 keyboard 14 device status lights (5) 15 DVD drive 16 infrared sensor About Your Computer 17
CAMERA — Built-in camera for video-conferencing. DISPLAY — For more information about your display, see "Using the Display" on page 51. DISPLAY LATCHES (4) — To keep the display closed. S P E A K E R S (8) — To adjust the volume of the integrated speaker, press the volume control buttons, mute button, or volume-control keyboard shortcuts. For more information, see "Key Combinations" on page 34. M E D I A D I R E C T B U T T O N — Controls access to Dell MediaDirect™.
MOUSE — Wireless mouse. For more information, see "Using the Keyboard and Mouse" on page 29. MEDIA CONTROL BUTTONS — Control CD and DVD playback. Press to open or close the DVD drive. If media is present in the closed drive, pressing this button will open the drive and eject the media. Press once to go back to the start of the current playing track/chapter. Press multiple times to skip back to previous track/chapters. Press and hold to rewind within the current track/chapter.
Press to turn off the volume of audio output from internal or external speakers. Press to decrease the volume of audio output from internal or external speakers. Press to increase the volume of audio output from internal or external speakers. TOUCH PAD — Provides the functionality of a mouse. See "Touch Pad" on page 35 for more information. TOUCH PAD BUTTONS (2) — Provide the functionality of a mouse. See "Touch Pad" on page 35 for more information.
If the computer is connected to an electrical outlet, the light operates as follows: – Solid blue: The battery is charging. – Flashing blue: The battery is almost fully charged. – Off: The battery is adequately charged (or external power is not available to charge the battery). If the computer is running on a battery, the light operates as follows: – Off: The battery is adequately charged (or the computer is turned off). – Flashing orange: The battery charge is low.
USB 2.0 C O N N E C T O R S (2) Connects USB devices, such as a mouse, keyboard, or printer. HEADPHONE CONNECTOR — Attach headphones to the MICROPHONE CONNECTOR connector. — Attach a microphone to the connector for voice or musical input into a sound or telephony program. WIRELESS CONNECTION BUTTON — Puts the computer into "discover" mode to connect the wireless keyboard and mouse with the system using Bluetooth wireless technology if the pairing is lost.
IEEE 1394 C O N N E C T O R ( F I R E W I R E ) — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras, hard drives, and CD drives. MEDIA MEMORY CARD READER — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card.
Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. 8 1 2 3 4 5 6 7 1 modem connector (RJ-11) 2 network connector (RJ-45) 3 digital-video interface (DVI-I) connector 4 S-video TV-out connector 5 USB 2.
DIGITAL-VIDEO INTERFACE (DVI-I) CONNECTOR Connects an external DVI-compatible monitor or a High Definition TV. With an adapter cable, you can also connect an external VGA-compatible monitor to the DVI connector. S - V I D E O T V- O U T C O N N E C T O R Connects your computer to a TV through this analog video out port. An adapter can be used for composite and component video out. See "Using Your Computer With a TV or Audio Device" on page 45.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. AIR VENTS (3) — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. There are three sets of air vents on the back of the computer.
MEMORY MODULE COVER — Covers the compartment that contains the secondary memory module. See "Memory" on page 133. BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See "Using a Battery" on page 57. BATTERY CHARGE GAUGE — Identifies the amount of charge remaining in the battery. See "Charge Gauge" on page 62. BATTERY LATCH RELEASE SUBWOOFER COVER — Releases the battery. See "Replacing the Battery" on page 57 for instructions.
About Your Computer
Using the Keyboard and Mouse Your computer comes with a detachable wireless keyboard and a wireless mouse with Bluetooth® wireless technology. Before you use your computer for the first time, both the keyboard and the mouse must be paired with your computer. See "Pairing the Keyboard" on page 29 and "Pairing the Mouse" on page 31. NOTICE: Do not attempt to move the computer with the keyboard attached and the display open or the keyboard will fall away from the computer base.
Keyboard Pairing Failed If your keyboard fails to connect, follow these steps: 1 Press the power button to restart the computer and wait about three minutes for the operating system to load and the computer to initialize the drivers. 2 Press the wireless connection button on the left side of the computer base and hold until the Bluetooth light on the system flashes.
4 Test the pairing by touching the touchpad to move the cursor to ensure that pairing was successful. If pairing was unsuccessful, repeat these steps as necessary to pair your keyboard with your computer. Pairing the Mouse The Dell™ XPS™ M2010 Mouse Connection Wizard should launch the first time you turn on your computer. It will help you pair your mouse with your computer.
5 6 7 4 8 3 2 9 1 1 back button 2 forward button 3 wireless light 4 scroll wheel 5 left mouse button 6 right mouse button 7 power switch 8 wireless (Bluetooth) connection button 9 optical sensor 2 Power on the mouse by sliding the power switch on the bottom of the mouse to the On position. The optical sensor lights when the mouse is on. 3 Press the wireless (Bluetooth) connection button on the bottom of the mouse. 4 Click Next on the Wizard within 60 seconds to complete the pairing.
Mouse Pairing Failed If for some reason the Wizard does not launch, or the Wizard repeatedly fails to pair your mouse with the computer: 1 Power on the mouse by sliding the switch on the bottom of the mouse to the On position. 2 Press the wireless (Bluetooth) connection button on the left side of the computer base to put the computer into "discover" mode. The wireless (Bluetooth) light on the system will blink.
Key Combinations System Functions Opens the Task Manager window. Battery Displays the Dell QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 62). Display Functions Wireless Networking Technology Function Enables and disables wireless 802.11 networking technology. It does not disable the Bluetooth wireless technology. NOTE: This feature can be disabled by the BIOS setup program.
Microsoft Windows Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows logo key and key combination. Windows logo key and Runs Windows Explorer. Windows logo key and Opens the Run dialog box. Windows logo key and Opens the Search Results dialog box.
1 2 3 1 touch pad 2 scroll zone 3 touch pad buttons • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.
Keyboard Battery The wireless keyboard is powered by a rechargeable lithium ion battery. The keyboard battery will recharge when the keyboard is affixed to the computer base and the base is running on AC power. The keyboard battery does not charge when it is detached from the computer base, even if the computer is running on AC power.
1 2 3 1 keyboard 2 captive screw 3 To replace the keyboard battery, follow the removal instructions in reverse.
Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the DVD drive when you open or close it. Keep the tray closed when you are not using the drive. Do not block the drive from opening fully. NOTICE: Do not move the computer while playing CDs or DVDs. To play a CD or DVD: 1 Press the eject button on the media button panel in front of the DVD drive. The drive will raise up exposing the slot.
2 Remove the disc. NOTICE: Do not manually push the drive down. 3 Push the eject button to retract the drive. If you wait 30 seconds, the drive will retract itself. To format discs for storing data, to create music discs, or to copy discs, see the software that came with your computer.
Press to open or close the DVD drive. If media is present in the closed drive, pressing this button will open the drive and eject the media. Press once to go back to the start of the current playing track/chapter. Press multiple times to skip back to previous track/chapters. Press and hold to rewind within the current track/chapter. Press to stop the CD or DVD. Press once to skip forward one track/chapter. Press multiple times to skip forward multiple tracks/chapters.
1 2 3 1 volume icon 2 Volume Meter For more information about QuickSet, right-click the 3 mute icon icon in the taskbar and click Help. Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. 1 Click Start→ Control Panel→ Display→ Settings. 2 Under Screen resolution, click and drag the bar to reduce the resolution setting.
3 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click the Disc Copy button. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click the Disc Copy button.
Media Type Read Write Rewritable DVD-R DL Yes No No DVD-RAM Maybe No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. • You cannot create audio DVDs with Roxio Creator Plus.
If the computer is turned off or in hibernate mode When your computer is turned off or in hibernate mode, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application. NOTE: You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the hard drive. You need the installation software to reinstall the media applications. Contact Dell for assistance. See "Contacting Dell" on page 154.
Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable, enables you to connect the computer to a TV. You want to use the best input that your display or TV will support. The best options are DVI and component. There are arguments for either one, depending on the exact display or TV type. If neither one of these connectors is supported, then S-Video or composite are the alternate options.
Connecting a Component Video Adapter 1 2 1 s-video TV-out connector 2 component video adapter Use the component video adapter to connect: • High definition TV • High definition DVR or DVD player NOTE: If your TV has a DVI-I connector, use the DVI-I connector instead of the component adapter.
The audio/IR blaster adapter has the following ports: 1 2 3 4 5 6 7 1 1 IR blaster port black 2 2 IR blaster port black 3 S/PDIF digital S/PDIF port 4 side L/R output connector gray 5 center/sub output connector orange 6 rear L/R output connector black 7 front L/R output connector lime green The IR blaster output ports are used by Windows Media Center to remotely control these external consumer electronics devices: • Satellite box • Cable box • VCR The Digital S/PDIF out
The multi-channel analog audio I/O ports are used to connect: • 7.1 speakers • 5.1 speakers with line input • Monaural/stereo microphones • External audio sources • MP3 players • Tape decks NOTE: Some video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell. Enabling S/PDIF Digital Audio You can enable digital audio for DVD playback on your computer.
Setting Up the Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, point to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD program. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon.
Using the Display Opening the Display Panel 1 Slide the two display latch releases, one on each side of the back of the display panel, toward the front of the computer to release the four display latches. Two latches are holding the display panel to the computer base and two latches are holding the display panel to the keyboard. 1 2 1 display latch release (2) 2 display latch (4) 2 Raise the display panel to open the computer.
3 Firmly close the lid so all four latches are engaged. NOTICE: Ensure that all four latches are engaged securely before picking up the computer to move it or the keyboard could fall and be damaged. Adjusting the Display Panel The display on your computer is adjustable, so you can find a viewing angle that is comfortable for you. NOTICE: Do not position the display so that it blocks the DVD drive from opening completely.
Switching the Video Image When you start the computer with an external device (such as an external monitor or projector) attached and turned on, the image may appear on either the computer display or the external device. Press to switch the video image between the display only, the external device only, or the display and the external device simultaneously. Highlight your display choice and the display is selected when you release the keys.
NOTE: If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. For more information, see your operating system documentation. 4 Click the monitor 2 icon, click the Extend my Windows desktop... check box, and then click Apply. 5 Change Screen Area to the appropriate sizes for both displays and click Apply. 6 If prompted to restart the computer, click Apply the new color setting without restarting and click OK.
Using the Camera Your computer has a camera integrated into the display panel. The camera allows you to take photos and videos and to communicate visually with other computer users. The tilt of the camera is manually adjustable. For more information, see "Specifications" on page 141. Setting Up the Camera To set up your camera, see the printed camera Setup Guide that shipped with your computer. For additional information on using your camera, see the camera Help file.
Taking a Picture or Recording a Video To take a picture: 1 Click the Logitech Video icon in the system tray. 2 Select QuickCapture from the menu. The QuickCapture window displays and the blue LED on the camera turns on. You are able to view yourself on the camera through the QuickCapture window. 3 To take a picture, click TakeaPicture. To record a video, click RecordaVideo. 4 Your picture or video will be saved by default in the My Pictures folder of My Documents unless you change the settings.
Using a Battery Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
4 Slide the battery in the direction of the #1 arrow until it snaps into place. 5 Close the battery access door by pushing it down with your finger.
Removing the Battery 1 Ensure that the computer is turned off. 2 Slide the battery latch release on the bottom of the computer in the direction of the #1 arrow. The battery access door will pop up.
3 Using your thumbs, slide the battery in the direction of the #2 arrow by inserting one thumb into the recess next to the battery access door and the other thumb into the indention surrounding the #2 arrow. 4 Lift the battery straight up and out of the computer. Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
Battery operating time varies depending on operating conditions. NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer. NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD. Battery operating time varies depending on operating conditions.
Dell QuickSet Battery Meter If Dell QuickSet is installed, press to display the QuickSet Battery Meter window. The Battery Meter displays the status, battery health, charge level, and charge completion time for the battery in your computer. For more information about QuickSet, right-click the icon in the taskbar, and click Help. Microsoft Windows Power Meter The Microsoft Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar.
Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level.
Storing a Battery Remove the computer battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it. See "Charging the Battery" on page 63. Power Management Modes The power indicator LED indicates the power state of the computer. The Dell badge on the back of the display panel indicates the power state of the computer when the computer is used in closed-lid operation.
select the Other tab, and select HID Profile Wakeup Setting to select the devices to wake from standby. To wake from standby, the computer must also be connected to AC power. For more information, see "System Setup Screens" on page 114. Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits hibernate mode, it returns to the same operating state it was in before entering hibernate mode.
Using a Battery
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.
4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6.
Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard by clicking Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.
Create a Wizard Disk 1 Start the Files and Settings Transfer Wizard by clicking Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive: and click Next. 5 Insert the removable media, such as a writable CD, and click OK.
Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. For technical assistance, refer to the printer owner's manual or contact the printer manufacturer. Printer Cable Your printer connects to your computer with a USB cable.
1 3 2 1 USB connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer.
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection.
Setting Up Your Computer
Using Networks (LAN or Wireless) Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached.
NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup Wizard and follow the instructions on the screen. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer.
If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab.
11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After 2 minutes, proceed to the step 13. 13 Start your computer and wait until the boot process completes.
To determine which wireless configuration utility is managing your wireless network card: 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Network Connections. 3 Right-click the Wireless Network Connection icon, and then click View Available Wireless Networks. If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card’s client utility is managing the wireless network card.
Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off. The wireless activity indicator displays whether your computer’s integrated wireless devices are enabled or disabled.
To check your Mobile Broadband card in the Help and Support Center: 1 Click the Start button and click Help and Support. 2 Under Pick a task, click Use Tools to view your computer information and diagnose problems. 3 Under Tools, click My Computer Information and then click Find information about the hardware installed on this computer. On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband card installed in your computer as well as other hardware components.
Using Networks (LAN or Wireless)
Using Cards Supported Cards Your computer has two slots for memory storage media that provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card, and one slot for an ExpressCard for WWAN support. Cards are available for purchase from Dell. NOTE: Your computer does not support PC cards. For more information, see "Specifications" on page 141.
ExpressCard Reader NOTE: PCMCIA cards will not work in the ExpressCard reader. The ExpressCard slot has one connector that supports both 34-mm and 54-mm ExpressCards. For more information on WWAN support with the ExpressCard, see "Mobile Broadband or Wireless Wide Area Network (WWAN)" on page 80. Extended Cards An extended card is longer than a standard card and extends outside the computer. Follow these precautions when using extended cards: • Protect the exposed end of an installed card.
To insert a card: 1 Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again.
Using Cards
Securing Your Computer NOTE: For information on how to secure your computer while traveling, see "Traveling With Your Computer" on page 121. Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.
Type of Password Features Primary/System • Protects the computer from unauthorized access Administrator • Gives system administrators or service technicians access to computers for repair or reconfiguration • Allows you to restrict access to system setup in the same way a primary password restricts access to the computer • Can be used instead of the primary password NOTICE: Passwords provide a high level of security for data in your computer. However, they are not foolproof.
Computer Tracking Software Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell computer, or you can contact your Dell sales representative for information about this security feature. NOTE: Computer tracking software may not be available in certain countries.
Securing Your Computer
Troubleshooting Dell Technical Update Service The Dell™ Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. b Press and hold the key while powering the computer on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities CD.
Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
Tab Function Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings.
Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View frequently asked questions • Learn more about the Dell Support Utility • Turn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. D I S K W I L L N O T E J E C T — Press the eject button again. If problem continues, restart the system. Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem.
Error Messages Fill out the Diagnostics Checklist as you complete these checks. See "Diagnostics Checklist" on page 153. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A U X I L I A R Y D E V I C E F A I L U R E — The touch pad or external mouse may be faulty.
H A R D - D I S K D R I V E F A I L U R E — The hard drive does not respond to commands from the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 91. H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 91. I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.
N O B O O T D E V I C E A V A I L A B L E — The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. N O B O O T S E C T O R O N H A R D D R I V E — The operating system may be corrupted. Contact Dell. See "Contacting Dell" on page 154. N O T I M E R T I C K I N T E R R U P T — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics.
U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 91. X:\ IS NOT ACCESSIBLE. T H E D E V I C E I S N O T R E A D Y — Insert a disk into the drive and try again. W A R N I N G : B A T T E R Y I S C R I T I C A L L Y L O W — The battery is running out of charge.
Unexpected characters D I S A B L E T H E N U M E R I C K E Y P A D — Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.
A solid blue screen appears TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N — Click the question mark icon at the bottom of the Dell MediaDirect screen to access Help.
B A C K U P Y O U R F I L E S I M M E D I A T E L Y. USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS. S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E Start M E N U .
Network Problems Fill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. General C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector.
• Check your WWAN service – Contact your Mobile Broadband network service provider to verify coverage plan and supported services. A C T I V A T E Y O U R M O B I L E B R O A D B A N D C A R D — Before you connect to the Internet, you must activate the Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center.
If the battery status light flashes blue and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 154. C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0° C (32° F), the computer will not start up.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Faxes. If the printer is listed, right-click the printer icon. 2 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S — Press to disable (mute) or reenable the integrated speakers. R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R — See "Reinstalling Drivers and Utilities" on page 124. No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied with the speakers.
3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective. C H E C K T H E S YS T E M S E T U P P R O G R A M S E T T I N G S — Verify that the system setup program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without making any setting adjustments.
E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight glare, which can cause poor picture quality. ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control Panel. 2 Double-click Display, then click the Settings tab. 3 Try different settings for Color quality and Screen resolution.
Troubleshooting
System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. (An exception is the External Hot Key option, which you can disable or enable only through system setup.) For more information on configuring features for your operating system, see the Help and Support Center. See "Windows Help and Support Center" on page 15.
System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. In System Setup, primary categories of settings are listed on the left. To view the types of settings in a category, highlight the category and press . When you highlight a setting type, the right side of the screen displays the value for that setting type. You can change settings that appear as white type on the screen.
Performing a One-Time Boot You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press immediately. NOTE: The keyboard must be awake to recognize the keystroke. Ensure the keyboard is awake by touching the touchpad.
serial ATA RAID configured for RAID level 0 segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 hard drive 2 Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. For example, if you have two 120-GB drives installed, you have 240 GB on which to store data. NOTICE: Because RAID level 0 configurations provide no data redundancy, if one drive fails, then the data on the other drive is also inaccessible.
serial ATA RAID configured for RAID level 1 segment 1 segment 1 duplicated segment 2 segment 2 duplicated segment 3 segment 3 duplicated segment 4 segment 4 duplicated segment 5 segment 5 duplicated segment 6 segment 6 duplicated hard drive 1 hard drive 2 If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive.
4 Press the left- and right-arrow keys to highlight RAID On, and press . 5 If the setting was changed from RAID Autodetect/ATA to RAID On, a pop-up window displays. If the pop-up window displays, press the left- and right-arrow keys to highlight Yes, and press . If the setting didn’t change, the pop-up window will not display. Go on to step 6. 6 Press . NOTE: For more information about RAID options, see "System Setup Screens" on page 114.
11 Confirm that the correct volume configuration is displayed on the main Intel RAID Option ROM utility screen. 12 Press the up- and down-arrow keys to select Exit, and press . 13 Install the operating system. Deleting a RAID Volume NOTE: When you perform this operation, all data on the RAID drives will be lost. NOTE: For RAID 0 only, if your computer currently boots to RAID and you delete the RAID volume in the Intel RAID Option ROM utility, your computer will become unbootable.
NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode (see page 117). 3 On the Actions menu, select Create RAID Volume From Existing Hard Drive to launch the Migration Wizard. 4 Click Next on the Migration Wizard screen. 5 Enter a RAID volume name or accept the default. 6 For RAID 0, select RAID 0 as the RAID level from the drop-down box. For RAID 1, select RAID 1 as the RAID level from the drop-down box.
Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag, which is located in the battery compartment of your computer (see "Removing the Battery" on page 59), if you need to report a loss or theft to law enforcement officials and to Dell. See "If Your Computer is Lost or Stolen" on page 89.
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTE: Check with your airline when planning a trip. Due to the physical dimensions of your computer, it may not qualify as carry-on luggage. If your computer does not qualify as carry-on luggage, purchase a hard-sided travel case commonly available for shipping fragile electronics to enable you to check the computer as baggage.
Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. 1 Save and close any open files, and exit any open programs. 2 Insert the Drivers and Utilities CD. In most cases, the CD starts running automatically.
6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location (Advanced) and click Next. 8 Click Browse and browse to the location to which you previously copied the driver files. 9 When the name of the appropriate driver appears, click Next. 10 Click Finish and restart your computer.
Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click the task for System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 124) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.
Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
4 Press immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Follow the instructions on the screen to complete the installation.
Reinstalling Software
Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 131 and "Before Working Inside Your Computer" on page 131. • You have read the safety information in your Dell™ Product Information Guide.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer.
c Using your thumbs, slide the battery in the direction of the #2 arrow by inserting one thumb into the recess next to the battery access door and the other thumb into the indention surrounding the #2. d Lift the battery straight up and out of the computer. 6 Press the power button to ground the system board. 7 Remove any installed ExpressCards or media memory cards. See "Removing a Card" on page 85. Memory You can increase your computer memory by installing memory modules on the system board.
NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. See "Replacing the Battery" on page 57. The computer has two memory slots, DIMM A and DIMM B, located under the memory module cover. If you replace or upgrade the memory in your computer, both memory modules must be the same size. To install a memory module in DIMM A or DIMM B: 1 Follow the procedures in "Before You Begin" on page 131.
2 1 securing clips (2 per connector) 1 2 memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector slot.
Mini PCI-e Card If you ordered a wireless LAN (WLAN) card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer.
b Release the card by pressing the metal securing tabs until the card pops up slightly. 1 2 Mini-PCI-e card 1 c 2 metal securing tabs (2) Lift the card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5 Install the card: NOTICE: To avoid damaging the card, ensure that the antenna cable is not under the card when you click the card into place.
Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
Dell QuickSet NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Dell QuickSet
Specifications Processor Processor type Intel® Core™ Duo processor L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 533 or 667 MHz System Information System chipset Mobile Intel 945 Data bus width 64 bits DRAM bus width 64 bits Processor address bus width 36 bits Memory Memory module connector two user-accessible SODIMM sockets Memory module capacities 256, 512, 1024 MB; 2 GB Memory type dual channel 533/667 DDRII SDRAM Minimum memory 512 MB Maximum memory 4 G
Ports and Connectors (continued) DVI-I (Digital Video Interface) 24-pin connector Audio/IR blaster connector Communications Modem: Type v.
Audio (continued) Internal speaker amplifier 5-W/channel into 16 ohm in the display (10 W total) 5-W/channel into 12 ohm subwoofer in the base (5 W total) 15 W total system power Volume controls Keyboard shortcuts or program menus Display Type (active-matrix TFT) WSXGA+ Dimensions: Height 453.5 mm typ (17.85 inches) Width 294.5 typ (11.59 inches) Diagonal 511.1 typ (20.
Keyboard Wireless interface to system base with Bluetooth wireless technology Number of keys 100 (U.S.); 101 (Europe); 105 (Japan) Key travel: Regular keys 3.0 mm ± 0.3 mm (0.12 inch ± 0.01 inch) Hot keys 1.5 mm ± 0.2 mm (0.59 inch ± 0.01 inch) Touch pad buttons 1.5 mm ± 0.2 mm(0.59 inch ± 0.01 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 1000 dpi Size: Width 60.75-mm (2.
Battery (continued) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 100–240 VAC Input current (maximum) 2.5 A Input frequency 50–60 Hz Output current 7.7 A Output power 150 W Rated output voltage 19.5 VDC Dimensions: Height 40 mm (1.57 inches) Width 85 mm (3.35 inches) Length 170 mm (6.69 inches) Weight (with cables) 1 kg (2.
ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCard connector one ExpressCard slot (54 mm) 1.5 V and 3.
Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.30 GRMS Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 122 G Storage 163 G Altitude (maximum): Operating –15.
Specifications
Obtaining Assistance CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1 Complete the procedures in "Troubleshooting" on page 91. 2 Run the Dell Diagnostics (see "Dell Diagnostics" on page 91). 3 Make a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) and fill it out. Note that your Service Tag is located in the battery compartment of your computer (see "Removing the Battery" on page 59).
www.dell.com/la/ (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user anonymous, and use your e-mail address as your password. • Electronic Support Service mobile_support@us.dell.com support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.
To contact Dell's support service, see "Obtaining Assistance" on page 149 and then call the number for your country as listed in "Contacting Dell" on page 154. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 154.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code located in the battery compartment): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Brunei Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Care (Penang, Malaysia) 604 633 4888 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
Country (City) International Access Code Country Code City Code Mexico Department Name or Service Area, Website and E-Mail Address Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Norway (Lysaker) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Singapore (Singapore) NOTE: The phone numbers in this section should be International Access Code: 005 called from within Singapore or Malaysia only. Country Code: 65 Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.
Appendix Caution Regarding Safety and Bluetooth devices The Dell™ Bluetooth® Module, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by these devices, however, is less than the electromagnetic energy emitted by other wireless devices such as mobile phones. The Dell Bluetooth Module wireless devices operates within the guidelines found in radio frequency safety standards and recommendations.
Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. • Use a can of compressed air to remove dust from between the keys on the keyboard. NOTICE: To avoid damaging the computer or display, do not spray cleaning solution directly onto the display.
Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. FCC Notice (U.S.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: 176 Product name: Dell™ XPS™ M2010 Model number: PP03X Company name: Dell Inc.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR. DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments.
extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. G extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed. GB — gigabyte — A measurement of data storage that equals 1024 MB (1,073,741,824 bytes). When used to refer to hard drive storage, the term is often rounded to 1,000,000,000 bytes. F G — gravity — A measurement of weight and force.
Hz — hertz — A unit of frequency measurement that equals one cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment.
MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings. media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer.
PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks. PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec.
RPM — revolutions per minute — The number of rotations that occur per minute. Hard drive speed is often measured in rpm. RTC — real time clock — Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST — real-time clock reset — A jumper on the system board of some computers that can often be used for troubleshooting problems.
SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board — The main circuit board in your computer. Also known as the motherboard. system setup — A utility that serves as an interface between the computer hardware and the operating system.
virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk.
Index A AC adapter connector description, 25 system view, 24 adapter AC, 145 Audio/IR blaster, 47 component video, 47 composite video, 46 air vents description, 26 system view, 26 anti-virus software, 95, 97, 104 audio device connecting, 45 enabling, 49 audio.
Index computer before working inside, 131 cleaning, 173 crashes, 102-103 restore to previous state, 126 slow performance, 97, 104 specifications, 141 stops responding, 102 turning off, 131 conflicts software and hardware incompatibilities, 126 connecting audio device, 45 TV, 45 copying CDs general information, 42 helpful tips, 44 how to, 42 copying DVDs general information, 42 helpful tips, 44 how to, 42 Cyberlink headphones setting up, 50 D Dell contacting, 154 Dell Diagnostics Drivers and Utilities
E End User License Agreement, 13 ergonomics information, 13 error messages, 98 ExpressCard reader description, 23 system view, 23 F fan air vents description, 27 system view, 27 FCC notice, 175 Files and Settings Transfer Wizard, 68 firewall Windows XP, 81 firewire description, 23 firewire.
Index MediaDirect button description, 18 system view, 18 memory installing, 133 removing, 134 memory module cover description, 27 system view, 27 messages error, 98 microphone connector description, 22 system view, 22 Microsoft Windows XP Media Center Edition, 16, 44 mini PCI-e card See WLAN card Mobile Broadband Network (WWAN) about, 80 card, 80 connecting, 81 ExpressCards, 81 network connections, 80 modem connector (RJ-11) description, 24 system view, 24 mouse customizing, 36 description, 19 pairing
R RAID configuring, 115 RAM.
Index troubleshooting (continued) computer does not start, 102 computer stops responding, 102 conflicts, 126 Dell Diagnostics, 91 Dell MediaDirect, 103 drives, 95 DVD drive, 95-96 error messages, 98 external keyboard problems, 101 hard drive, 96 Hardware Troubleshooter, 126 Help and Support Center, 15 IEEE 1394, 101 keyboard, 101 lockups, 102 mouse, 109 network, 105 power, 106 power light conditions, 106 printer, 107 program crashes, 102 program stops responding, 102 programs and Windows compatibility
