USER’S MANUAL HDA30 SERIES www.NightOwlSP.
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TABLE OF CONTENTS Table of Contents 3
Table of Contents CHAPTER 1: FCC WARNINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CHAPTER 2: SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . 9 CHAPTER 3: SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3.1 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2.1 DVR Diagram . . . . . . . . . .
6.2 Night Owl HD Mobile App. . . . . . . . . . . . . . . . . . . . . . . . . . 34 6.3 Displays and Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6.3.1 Login Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6.3.2 Reset Password. . . . . . . . . . . . . . . . . . . . . . . . . . . 36 6.3.3 Live View (All Channels). . . . . . . . . . . . . . . . . . . . . 37 6.3.4 Right Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . 38 6.3.
7.3.4 (b) Video . . . . . . . . . . . . . . . . . . . . . . . . . . 56 7.4 Device Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 7.4.1 HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 7.4.2 PTZ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 7.4.2 (a) Settings. . . . . . . . . . . . . . . . . . . . . . . . . 57 7.5 System Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 7.5.
CHAPTER 1 FCC WARNINGS Chapter 1: FCC Warnings 7
Chapter 1: FCC Warnings FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
CHAPTER 2 SAFETY INSTRUCTIONS Chapter 2: Safety Instructions 9
Chapter 2: Safety Instructions Use the provided power adapter. Do not use this product with a power source that applies more than the specified voltage. Never insert metal into the DVR case or its openings. Inserting metal into the DVR case may cause electric shock. Do not operate in wet or dusty areas. Avoid placing the DVR in areas such as a damp basement or dusty attic. Do not expose the DVR to rain or use near water. If the DVR accidentally gets wet, unplug it and contact technical support immediately.
CHAPTER 3 SPECIFICATIONS Chapter 3: Specifications 11
Chapter 3: Specifications 3.1 System Requirements Please be sure that your PC/MAC® complies with the following specifications: • PC Operating System: Windows® 7, Windows® 8/8.1 and Windows® 10 • PC Browser: IE® 8 and above, Edge®, Google Chrome™ and Firefox® • MAC Operating System: MAC OS X® 10.7 and above • MAC Browser: Safari® 7.1 and above Please be sure that your mobile device complies with the following specifications: • Android™: 4.0 and above • iOS®: 7.1 and above 3.
VGA Output RS-485 (PTZ) Port Power VGA VIDEO INPUT Video Inputs AUDIO INPU T Audio Inputs AUDIO OUT P U T HDMI HDMI Output LAN 12V USB Ports RJ-45 Audio Output (Ethernet) Port REAR VIEW Images used are for reference only. Your product may vary slightly. A 16 channel model is displayed above. 1. Video Inputs – video inputs allow for the connection of BNC cameras. 2.
3.2.2 Camera Diagram CAMERA 3MP HD Resolution IR Cut Filter Infrared PIR Sensor The exact cameras included with your system may vary by model. Base Video/Power Cables NOTE: Connect all cameras locally before final placement to ensure that all components function properly. 3.2.3 Mouse Diagram MOUSE Live Viewing: Double-click the left button on any camera view in split-screen mode to bring it to full screen display. Double-click again to return to split-screen mode.
CHAPTER 4 CAMERA INSTALLATION Chapter 4: Camera Installation 15
Chapter 4: Camera Installation 4.1 Video/Audio NOTE: Connect all cameras locally before final placement to ensure that all components function properly. 1. Locate an included 60 foot Video/Power cable. 2. Connect a camera to one end of the cable by matching the BNC connectors (yellow) and DC power connectors (red). 3. Audio enabled cameras will have an additional (white) RCA connection which will transmit the audio signal and will connect to the audio input port on the back of your DVR. 4.
Cameras, additional cables, power adapters and splitters only included in certain security kits. Check the product packaging for detailed kit contents. Make sure all cameras are working prior to mounting by connecting them as described in the section above. Once all cameras are confirmed to be fully operational, you can run the cables and mount the cameras in their final locations. 4.3 Mounting the Cameras Camera distance from DVR.
2. Indicate screw positions by marking three holes on the surface where you plan to mount the camera, using the holes in the camera base as a guide. 3. Using a drill bit slightly smaller than the included screw anchors, drill into the mounting surface using the guide marks you placed in the previous step. 4. Insert the screw anchors. 5. Line up the camera base holes with the screw anchors. Holding the base in place, insert screws and tighten until secure. 6.
CHAPTER 5 DVR INSTALLATION Chapter 5: DVR Installation 19
Chapter 5: DVR Installation 5.1 Connecting to a TV (via HDMI) 1. Locate the included HDMI cable. 2. Plug one end of the cable into the HDMI port on the back of the DVR. 3. Connect the other end of the cable to an available HDMI input on your TV or monitor. 4. Select the appropriate video input channel on your TV or monitor to view the DVR.
If your TV does not have an HDMI port, you will need to purchase a VGA or a BNC-to-RCA video cable. For a VGA connection, attach one end of the VGA cable to the DVR VGA port and the other end to your TV VGA port. 5.2 Power 1. Locate the labeled DVR power adapter. NOTE: The camera power adapter and DVR power adapter should never be interchanged. DVR power adapter may vary slightly. 2. Plug the included power adapter into the back of the DVR. 3.
CHAPTER 6 GETTING STARTED 22 HDA30 Series User’s Manual
Chapter 6: Getting Started 6.1 Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: • Complete the basic setup of your DVR. • Test your cameras locally. • Upgrade the firmware. • Create an Admin password. • Set up the Night Owl HD App. • Configure the recording settings. • Configure notifications.
6.1.1 Camera Test The Camera Test screen of the Startup Wizard serves as a reminder to test your cameras locally (on the DVR) prior to mounting them. If a connected camera displays a “No Signal” message, please visit www.NightOwlSP.com and click on the Support tab. 6.1.2 Network Check The Network Check screen of the Startup Wizard displays instructions for how to connect your DVR to the Internet.
The Advanced Network Configuration tab is recommended only for advanced users. Once the Internet connection has been established, the Startup Wizard will display a successful connection screen. If your DVR is not able to establish Internet connectivity, a Connection Failed screen will appear. Follow the instructions on this screen to retest the network. If you wish to proceed with the DVR setup without a network connection, you may do so by clicking the box marked, “I do not want to connect to a network.
6.1.3 Firmware Check The Firmware Check screen of the Startup Wizard will automatically check for updated firmware for your DVR. NOTE: If your DVR does not have a network connection, the firmware will not update. When the firmware for your DVR is updated to the most current version, the Startup Wizard will display the above screen.
6.1.4 Password Creation The Password Creation screen of the Startup Wizard requires you to create an admin password for your DVR system. Night Owl strongly suggests that you write down your admin password within the Quick Setup Guide for your DVR, as you will be required to login any time you want to configure or adjust your system settings. This screen will also require that you set a recovery email address in the event that your admin password is forgotten.
If you have forgotten your admin password, simply click on the Forgot Password tab in the Startup Wizard and a Secure Code will be sent to your recovery email address. Use the Secure Code to restart your DVR and create a new password. 6.1.5 Date and Time Setup The Date and Time Setup screen of the Startup Wizard will allow you to set the current date and time. You may choose to use Network Time Protocol (NTP) to auto-configure the current date and time.
6.1.6 Night Owl HD The Night Owl HD screen of the Startup Wizard gives you information on where to find the Night Owl HD App and how it can be used to remotely view your DVR recordings and live stream. Once you have installed the Night Owl HD app on your smart device and created an account, you can scan the QR code on the Startup Wizard to configure your DVR with the Night Owl HD app! NOTE: In order to view your system remotely, your DVR must be connected to the Internet.
6.1.7 Password Verification The Password Verification screen of the Startup Wizard will display your admin password. Night Owl strongly recommends writing down your password within your DVR’s Quick Setup Guide. 6.1.8 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras in their final position so you can make accurate adjustments to positioning, detection area and channel sensitivity.
6.1.9 Camera Positioning The Camera Positioning screen of the Startup Wizard shows how you can use the Live View feature of the Night Owl HD app to easily adjust your cameras’ position and viewing angle. 6.1.10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you will configure your Channel Settings. Please read this screen thoroughly as the following screen will allow you to configure Channel Settings.
The second Channel Configuration Screen of the Startup Wizard allows you to configure the following Channel Settings: • Edit channel name. • Turn on/off channel notifications. • Define motion detection area. • Adjust motion sensitivity. • Configure channel recording schedule. • 24/7 Motion: channel records when motion is detected. • 24/7 Continuous: channel records nonstop during selected times. • Custom Schedule: you define the recording modes, dates and times.
6.1.12 Helpful Links The Helpful Links and Support screen of the Startup Wizard contains QR codes linked to: • DVR Troubleshooting Guide • PC/MAC® software download page • DVR Support page • Remote Viewing Support page For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 6.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click Finish to begin using your Night Owl DVR.
6.2 Night Owl HD Mobile App The Night Owl HD mobile app lets you access your DVR remotely with live viewing from your tablet or smartphone. Download our free Night Owl HD application from the iTunes App or Google Play store. Once you have downloaded Night Owl HD and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR. Disclaimer: The QR Code within the image is not active.
6.3 Displays and Icons The following sections will describe the main screens you will access for login, playback, recording and configuration. 6.3.1 Login Screen Any time you want to configure or adjust your system settings you will be required to login by entering your user name and password. It’s important you save your login info or you won’t be able to access your DVR. Be sure to store your user name and password in a safe location. You will need this information to access the main menu.
6.3.2 Reset Password After you select Forgot Password, a message will ask you to confirm that you want a secure (reset) code to be emailed to the email address used during setup. Please select OK. A message will appear indicating the code was successfully sent. You will then be emailed a 6-digit secure (reset) code. Simply input the secure (reset) code. You will then be prompted to create a new password. You can alter the recovery email address, if necessary.
6.3.3 Live View (All Channels) After you have completed the Startup Wizard, you will be directed to the Live View screen. Each time the DVR is accessed or powered on, the Live View screen will appear, as it is the default display mode of the DVR. From this screen, you can watch live feed from your cameras and make various adjustments. You will be able to rearrange the channel order by left clicking and dragging individual channels to other locations in the on-screen layout.
6.3.4 Right Click Menu To display this menu, simply right-click on your mouse while in Live View. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1. Menu: Access the main menu to configure or adjust settings. 2. Lock Screen: Manually locks or unlocks your screen. Once the screen is locked, you will need to enter your user name and password to regain access. 3. Quad View: 4 channel viewing layout. 4. 9-Channel View: 9 channel viewing layout. 5. 12-Channel View: 12 channel viewing layout. 6.
6.3.5 Menu Screen Access the main menu by selecting the Menu Icon on the Live View bar. Within the menus, you will be able to access settings and parameters for all aspects of your DVR system. 1. General Menu: Configure display and network settings. 2. Cameras Menu: Access channel display, color settings, encode settings and motion record settings. 3. Record Menu: Setup or modify general recording, triggered events and recording settings. Access recordings playback. 4.
CHAPTER 7 MENUS AND SETTINGS 40 HDA30 Series User’s Manual
Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To). Click Copy when the proper channels have been chosen. Be sure to click Save to save all changes you make in the menus. If you do not save the changes, they will not be applied.
7.1 General Menu The general menu will allow you to access display and network settings for your DVR system. 7.1.1 Display 7.1.1 (a) Output Video Output: Defaulted to LIVE-OUT. Slide Show Layout: Set to view channels in sequential mode. Slide Show Time: Adjust the length of time that each channel is displayed during the sequential view. To begin the auto sequence feature, click on the Auto Sequence icon which is located on the quick access bar.
7.1.1 (b) Privacy Zone Create or modify up to 4 privacy zones per channel. These zones will not be visible to the cameras in Live View or during any recording Channel: Choose which channel to apply a privacy zone to. Area Setup: Select the number of masks you would like to create or modify. Mask Area: A single Live View of the selected channel will be displayed with the number of Areas selected in the previous line.
Normal Interval: Time in between SnapShots in seconds for normal recording. Alarm (Motion) Interval: Time in between captures in seconds for motion recording. 7.1.2 (b) SnapShot Schedule Set parameters for SnapShot situations. For example, from this menu you can configure your camera on channel one to SnapShot from 1pm-9pm (Scheduled) and the remaining cameras to begin capturing only when motion is detected (Motion). 7.1.
7.1.3 (a) Main DHCP: The most common network connection type. These values will be gathered automatically from your ISP when connected. Static: Modify these values if you are using a static IP address. Information can be obtained from your router and ISP. Media Port: Allows access to your DVR from a mobile device. The default value of 9000 should generally be used for most cases. Web Port: Allows access to your DVR with your computer through your LAN or the Internet.
7.1.3 (b) Substream Configure or optimize the video quality of your Live View. Channel: Select the channel you would like to configure. Resolution: Choose your desired resolution for the selected channel. FPS: Increase or decrease the frames per second of the streaming video depending on your connection speed. A higher FPS will result in more data transfer but smoother video. A lower FPS will eliminate most lag but at the expense of video quality.
SSL: Enable or Disable to send encrypted email alerts. SMTP Port: The access point for your email determined by your email service provider. SMTP Server: This is the mail server address of your email provider. This information is determined by your email provider. Sender: The email address that will send email alerts. Sender Password: The password for the email address provided in Sender. Receiver: The email address that will receive the email alerts.
7.1.3 (e) DDNS DDNS: Enable or Disable DDNS service to view your DVR from a computer. Server: Set to the NIGHTOWL server when using the Night Owl free domain name server. Domain: Set to the domain name you created when registering your DDNS. User: The User ID created during the DDNS registration process. Password: The password created during the DDNS registration process. 7.1.4 Alarm 7.1.4 (a) Motion Configure the motion alarm settings for your DVR system.
Buzzer: Enable an audible alarm when the PIR sensor detects heat. Sensitivity: Adjust the sensitivity of the motion sensor. A lower setting will require more movement in the camera’s field of view for a recording to be triggered. Motion Area: Selecting Setup will allow you to configure which areas in the cameras field of view will and will not detect motion. Red boxes denote areas that will detect motion and uncolored boxes denote areas that will not. When finished, right click to return to the menu.
your system to begin recording when a pixel change is detected by your unit. With the incorporation of infrared sensors, now your system must detect both a pixel change and a change in heat in order for your system to record when set to motion. Night Owl utilizes high tech UTC cabling which sends a signal from the camera to the DVR.
Show Name: Display the channel’s name on screen. Record Time: Enable or Disable the recording time display on-screen during playback mode. Position: Change the position of the Channel name while in Live View. This only works for the channel name, not for the date and time. Color: Click Setup to access a sub-menu to adjust the colors of the selected channel. In this sub-menu you can adjust the Hue, Brightness, Contrast and Saturation of the image. Camera Set: Change the camera technology.
7.3.1 (a) Video Playback Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Rightclick to exit back to the menu screen. 1 16 2 3 13 14 15 4 56 7 8 91011 12 1. Calendar: Indicate the date to playback video. 2. Channel Selection: Choose the channels to display on-screen. 3. Full Screen: Hides the Calendar and Channel Selection panels. 4. Rewind: Rewinds the recorded video. 5.
15. Timeline Length (24h, 2h, 1h, 30m): select the duration of the onscreen display of the timeline. 16. Exit: Double right click the mouse or click on the X to exit the playback screen. 1 2 3 4 Smart Detection Playback: Select a target area to highlight on the timeline. 1. Select All: Sets the entire field of view as the target area. 2. Clear All: Clears all selected target areas. 3. Set Area: Sets the selected area as the target. 4. Back: Goes back to the playback window. 7.3.
7.3.3 SnapShot Search for SnapShot(s) from triggered events and quickly backup the video files for future reference. Date: Select the date to search for event footage. Channel: Pick the channel(s) with the desired SnapShot. Type: Select from All, Continuous, Motion or Manual SnapShots. Search: Once the parameters are set, click this button to retrieve SnapShot from the specified time period.
7.3.4 Settings View or modify general recording settings for your DVR system. 7.3.4 (a) Record Schedule Set parameters for recording situations. For example, from this menu you can configure your camera on channel one to record from 1pm–9pm (Scheduled) and the remaining cameras to begin recording only when motion is detected (Motion). Channel: Select the channel to configure the recording schedule. Continuous Record: Select this option to set the schedule for continuous recording.
7.3.4 (b) Video Configure the video settings to optimize your connection. Channel: Select the channel you would like to configure. Resolution: Choose between 960H (960 x 480), 720p (1280 x 720), 1080p (1920 x 1080) or 3MP (2048 x 1536) resolutions based on your TV or monitor capabilities. FPS: Increase or decrease the frames per second of the streaming video depending on your connection speed. Higher FPS equals better video quality. If experiencing lag or stutter, lower the FPS.
Overwrite: By default, the Auto setting will overwrite the earliest footage once the HDD is full. Choose one of the other options to overwrite footage at the end of the desired time duration, starting with the earliest data. Off will record until the HDD has reached capacity. Format HDD: Click this button to format the selected drive. Keep in mind, formatting the HDD will erase all video files from the HDD. 7.4.2 PTZ 7.4.2 (a) Settings Configure settings on your DVR to control a PTZ enabled camera.
7.5 System Menu 7.5.1 General Set or adjust basic DVR settings such as the time, date and language. 7.5.1 (a) Settings Date/Time: Manually set the date and time of your DVR. Date Format: Choose the display format for the date. You can select Month/Day/ Year, Year/Month /Day or Day/Month/Year. Time Format: Select between a 12Hour or 24Hour display. Language: Pick between ENGLISH, SPANISH or FRENCH language preferences. Video Format: NTSC or PAL formats are available to choose from.
7.5.1 (b) DST Configure Daylight Savings Time settings. DST: Enable or Disable the Daylight Savings Time feature. Time Offset: Choose the amount of time (1Hour or 2Hours) to offset if DST is enabled. Daylight Saving Time: Indicate whether you would like this feature to be applied the week of or an exact date. Start Time: Select the date and time to apply the DST offset. End Time: Select the date and time to remove the DST offset. 7.5.
7.5.2 Users Create and modify user permissions. Edit: Select an existing user from the list to change the User Name, Enable or Disable password access, or create a new Password. Permission: Select a new user profile (e.g. user1) and press the Permission button to select which menus, settings, and playback/recording functions are available to that specific user and on which channels. All will give that user basic admin settings.
7.5.3 Info View your DVR system’s information and specifications at a glance. This menu will provide crucial device and network information to allow manual reconfiguration of your mobile application if needed. Keep in mind you can also scan the QR code on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature. 7.5.3 (a) Info Device Name: Create a unique device name for easy reference. Device Type: Product’s model number.
HDD Capacity: The max capacity of installed hard drives. Video Format: Your current video recording format. Media Port: By default, should be left at 9000. Web Port: By default, should be left at 2049 or 2051. P2P ID: The ID of your Peer to Peer (P2P) connection. 7.5.3 (b) Channel Info Displays an overview of the current video settings for all channels. View alias, state, mainstream/substream playback information, mobile support, motion detection, and privacy zone information.
7.5.4 Log Search for logs of all events and notifications on the DVR to playback or backup files. Start Date: Choose the initial date of your log search period. Start Time: Choose the initial time of your log search period. End Time: Choose the end date of your log search period. End Time: Choose the end time of your log search period. Log Type: Select the type of event log that you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system. 7.
Default User: Choose a user to default at the login screen at startup. Auto Reboot: Enable or Disable a scheduled reboot. Reboot: Set the frequency of reboots if this feature is enabled. Update: If any of the above settings were changed, click this button to save the new parameters. Load Default: Revert to the standard reboot schedule. Save Settings: Save reboot settings to a USB flash drive. Load Settings: Load previously saved settings from a USB flash drive. Shutdown: Reboot the DVR. 7.6.
7.6.3 Auto Upgrade Control settings for auto upgrades of the DVR software. Auto Upgrade: Enable or Disable the auto upgrade feature. Firmware updates will be detected automatically when this feature is enabled. The default selection for the auto upgrade feature is enable. Check For Updates: Check this tick box to periodically check for updated software versions. Detect: Click this button to query your DVR and notify you if you are current or need to be updated.
CHAPTER 8 GLOSSARY 66 HDA30 Series User’s Manual
Chapter 8: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. IP: Internet Protocol. Protocol for standard communications across the Internet. ISP: Internet Service Provider. An organization that provides services for accessing or using the Internet. PIR: Passive Infrared.
CHAPTER 9 WARRANTY 68 HDA30 Series User’s Manual
Chapter 9: Warranty NIGHT OWL, LLC (‘Night Owl”) provides the following warranty to the original retail purchaser only (the “Purchaser”) with respect to this product (the “Product”): For a period of one (1) year after the date of sale, the Product shall be free from manufacturing defects in material and workmanship. In the event that the Product is defective, the Purchaser must return the Product at Purchaser’s cost with the original proof of purchase receipt.
In no event shall Night Owl be liable for any special or consequential damages arising from the use of the Product or arising from the malfunctioning or nonfunctioning of the Product or for any delay in the performance of this warranty due to any cause beyond its control. This warranty shall not apply to installation or the removal and re-installation of products after repair.
CHAPTER 10 TROUBLESHOOTING Chapter 10: Troubleshooting 71
Chapter 10: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Cable from power adapter is loose or is unplugged. 1. Confirm that all cables are connected correctly. 2. Confirm that the power adapter is securely connected to the back of the unit.
Error There is no picture on selected channels/camera picture Is not being displayed. The image on the DVR appears, but does not have sound. A “whirring” noise is coming from the system. The system beeps at startup. Chapter 10: Troubleshooting Possible Causes Solutions Camera cables are loose of have become disconnected. 1. Check the camera video cable and connections. 2. Disconnect and reconnect the cable at the system and at the camera. 3.
CHAPTER 11 USER INFORMATION 74 HDA30 Series User’s Manual
Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location.
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