NeoTV Streaming Player NTV300 User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA November 2012 202-11048-01 v1.
NeoTV Streaming Player Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR web site. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Getting Started Streaming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What Is Included in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front and Rear Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What You Need to Use Your Streaming Player . . . . . . . .
NeoTV Streaming Player Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Appendix A Supplemental Information Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Getting Started 1 This chapter covers the following topics: • Streaming Basics • Hardware Features • What You Need to Use Your Streaming Player • Installation • Reset Button • Remote Control • Onscreen Quick Setup • NeoTV Channels For more information about the topics covered in this manual, visit the support website at http://support.netgear.com or http://downloadcenter.netgear.com.
NeoTV Streaming Player Streaming Basics For the optimal media streaming experience with the streaming player, NETGEAR recommends the following: • Broadband Internet service. To watch movies instantly on the streaming player, you need a connection with a speed of 2 to 3 Mbps or faster. The faster your connection, the better the quality. For high-quality video and audio, a connection of least 3 Mbps is required, and for HD 1080p movies, 6 Mbps or faster is recommended.
NeoTV Streaming Player Hardware Features What Is Included in the Box Remote control with AAA batteries NeoTV Streaming Player Power adapter Installation guide Front and Rear Views Reset button Power connector Ethernet port Getting Started 7 HDMI port
NeoTV Streaming Player What You Need to Use Your Streaming Player • TV with HDMI port • HDMI cable • Broadband Internet connection • A wireless or wired network Installation To install your streaming player, you connect it to the TV and to your home network. When you turn on the TV, the NeoTV Quick Setup screen displays. Connect to the TV 1. Make sure that your TV is on and set to display the correct video input. 2.
NeoTV Streaming Player Connect to Your Home Network To use your player, you need to connect it to your home network with either a wireless or a wired connection. After you get your network ready, the onscreen guided setup helps you connect your player to your network. Wired Connection Use an Ethernet cable (sold separately) to connect your player to a LAN port on your router. Router TV Streaming player Ethernet cable Figure 1.
NeoTV Streaming Player Wireless Connection If you are using a wireless connection, place your player within range of your wireless network. For best wireless reception, avoid enclosing your player in a cabinet. TV Streaming player Wireless router Figure 2. Wireless network connection If you do not receive a strong signal during the onscreen setup, rotate your player or move it closer to your router. Reset Button There is a Reset button on the back of the streaming player.
NeoTV Streaming Player Remote Control Power Confirm/ Enter Left Home/ Exit Channel Up Play/Pause Back Rewind Previous Stop Red button Green button Right Down Menu Yellow button Blue button Fast Forward Next Channel Quick Start Figure 3. Remote control Table 1. Remote control buttons Button Description Power Turns power to the streaming player on and off. Home/Exit Channel Go to the home screen or exit the channel. Up Navigate up. Down Navigate down. Left Navigate left.
NeoTV Streaming Player Table 1. Remote control buttons (continued) Button Description Menu Additional options. Some channels do not use this button. Play/Pause Play or pause media. Fast Forward Fast forward. Rewind Rewind. Next Skip to next. Some services do not use this button. Previous Previous movie chapter. Some services do not use this button. Stop Stop playing media.
NeoTV Streaming Player Onscreen Quick Setup Onscreen Quick Setup makes it easy to get started with the streaming player. To use Quick Setup: 1. After you connect your streaming player, press Power on the remote control to turn the streaming player on. 2. You might need to use your TV remote control to select the HDMI input on your TV where you connected the streaming player. The NeoTV Quick Setup Welcome screen displays. 3.
NeoTV Streaming Player • Registration. Visit https://my.netgear.com or http://support.netgear.com or scan the QR code on your screen. • Learn about your remote control. Learn more about the remote control, its buttons, and their usage. Then the home screen displays: Figure 4.
NeoTV Streaming Player NeoTV Channels The home screen displays your channel selections in the My Channels category: To customize My Channels: • To move a channel to another position, select it and press the blue button on the remote control. Use the arrow button on the remote control to go to the new position, and press OK. • To remove a channel from the display, press the red press OK. button on the remote control, and To add channels: 1.
NeoTV Streaming Player Fling Queue Fling Queue is a free app that lets you select Internet content and send it to your TV. To set up your computer with Fling Queue: 1. Launch a web browser. 2. Visit the Flingo website at www.flingo.org. 3. Check to make sure that your browser is supported. 4. Drag the Fling button from the Flingo website onto to the bookmarks bar of your browser. To fling a video from your computer to your TV: 1. Turn on the streaming player. 2. Select Fling Queue. 3.
NeoTV Streaming Player 7. On your TV, on the Queue screen, select the item that you want to watch.
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NeoTV Streaming Player Settings Menu You can customize the settings for your streaming player. To view or change the settings: 1. Select Settings on the home screen. 2. Press OK to display the following screen: The setting menus are described in the following sections in this chapter.
NeoTV Streaming Player General Settings The General Settings menu includes the following: • Software Update. Check if a newer version of the software is available. Download the software and install it on the streaming player. • Screen Saver Timing. Specify how long the streaming player should wait to display a screen saver when no channel is playing. • Standby Timing. Select the number of minutes the streaming player waits before turning off and going into standby mode. • Sound Effects.
NeoTV Streaming Player To restore factory settings without removing channel information or erasing software updates: 1. Select Settings > General > Restore Factory Settings to display the following screen: 2. Select Factory Reset: 3. Press OK to confirm. • The streaming player erases the settings that you specified during setup and restarts. • The Quick Setup Welcome screen displays (see Onscreen Quick Setup on page 13). 4.
NeoTV Streaming Player Audio & Video Settings Select Settings > Audio & Video to display the following screen: Audio Output Select the digital output setting for the audio. The default setting is PCM Stereo. If you connect to an AV media center with 5.1 plus audio channels, select Bitstream HD for surround sound. TV Resolution Select the resolution for your TV. The following table describes the available settings.
NeoTV Streaming Player TV Aspect Ratio Select the aspect ratio. If your TV has a very rectangular (widescreen, or 16:9) aspect ratio, you can select either full screen or pillarboxed). The following table describes these settings. Media 16:9 Full 16:9 Pillarboxed Movie in widescreen format • 4:3 video sources are stretched 4:3 video sources are shown in horizontally to fit the entire screen. center of the screen; vertical bars • Selecting a 4:3 aspect ratio setting are on the sides of the screen.
NeoTV Streaming Player Network Settings You can view or change the network settings for the streaming player. The options displayed in the Network Settings screen depend on whether an Ethernet cable is connected to the streaming player. Select Settings > Network to display the Network Settings screen. If no Ethernet cable is connected, the streaming player displays options for a wireless network connection.
NeoTV Streaming Player The Network Settings menu includes the following options: • Select your WiFi network. The streaming player scans for wireless networks in your area and displays a list. Select your network, and enter its password to connect wirelessly. • Connect using WPS. WiFi Protected Setup (WPS) lets you join a wireless network that is secured with WPA or WPA2 without typing the password. Your wireless router or access point has to be compatible with WPS. • Connect manually.
NeoTV Streaming Player About View details about the software and hardware version of your streaming player. Select Settings > About to display the following screen: • Software Version. The version of software currently running on your streaming player. • Software Date. The date your current software was released. • Hardware Version. The hardware version of this streaming player. • Netflix ESN. The electronic serial number (ESN) used for Netflix.
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NeoTV Streaming Player Update Notification When there is new firmware, the streaming player notifies you when it powers up or wakes up from standby. Follow the onscreen instruction to press the yellow remote control button, and then press OK to update the firmware. Error 101 on Flingo Channels Due to Internet bandwidth and quality of the Internet connection, Flingo channels sometimes display error 101 at the bottom of the display.
4. NeoTV Mobile Apps 4 NeoTV mobile apps are available separately. They allow you to use your phone as a remote control for the streaming player. NeoTV mobile apps are free to download from Android market and the Apple App Store.
NeoTV Streaming Player NeoTV Remote Control App The NeoTV remote control app turns your iPhone, iPod touch, or Android phone into a NeoTV Streaming Player remote control. You can use it to manage devices, and you can specify the feedback settings. Figure 5. The app is like a virtual NeoTV remote control To use the NeoTV remote control app: 1. Using your iPhone or Android smartphone, navigate to the Apple App Store or Google Play, and search for NeoTV.
NeoTV Streaming Player Use the App with the Streaming Player When you select the NeoTV app on your phone, the remote screen displays. To use the NeoTV app to control the TV: 1. Make sure that your TV and the streaming player are turned on and connected to the same WiFi network. 2. Use your phone instead of the remote control to make streaming player selections on the TV screen.
NeoTV Streaming Player Channels You can use your phone to view the channels that are available on your streaming player and select the one that you want to watch on your TV. Android Channels iPhone Channels Tap the channel that you want to watch on your TV. You can use the star symbol to create a list of favorites. Favorites Tap the star icon to go to your list of favorites. You can edit your favorites.
NeoTV Streaming Player Settings The Hosts setting lets you specify your network connections. Sounds & Vibrate lets you turn sound and vibration on and off. The Host screen shows the device that you are currently connected to and lets you change your connection. • Auto Pair. This option automatically finds the streaming player and connects to it through your WiFi network. • Add a new device. Manually type in your network information.
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NeoTV Streaming Player Factory Default Settings You can use the onscreen menus to restore factory settings. Select Settings > Restore Factory Settings. The following table shows the factory settings. Feature Setting Language English Video mode HDMI auto Audio output PCM Stereo TV aspect 16:9 Pillarbox CEC On Standby timing 30 minutes Technical Specifications The following table includes technical specifications for the streaming player.
B. Notification of Compliance NETG EAR NeoT V Stre aming Player NT V300 B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
NeoTV Streaming Player Canadian Department of Communications Radio Interference Regulations This digital apparatus (NeoTV Streaming Player NTV300) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications. This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
