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NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

Logo are trademarks of NETGEAR, Inc. Any

non‑NETGEAR trademarks are used for reference

purposes only.

April 2022

NETGEAR INTERNATIONAL LTD

Floor 1, Building 3,

University Technology Centre

Curraheen Road, Cork,

T12EF21, Ireland

Installation Guide

BETA Installation Guide

Insight Managed WiFi 6 AX5400 Access Point

Model WAX625

Model WAX625PA

Access Point Model WAX625

Package contents

NOTE: You can power up the WAX625 by connecting it to a PoE+ switch or power

adapter. Model WAX625PA includes a power adapter, or you can purchase one separately.

Overview

Power/Cloud LED

LAN 1 LED

LAN 2 LED

2.4 GHz WLAN LED

5 GHz WLAN LED

DC power connector

LAN 1/PoE+ port

LAN 2 port

Reset button

1. Connect to power and Internet

Power up the WAX625 access point (AP) by connecting the LAN 1/PoE+ port to a PoE+ switch

that supplies 802.3at power, or to a power adapter.

Make sure that the AP has Internet connectivity:

• If you connect the AP to a switch, make sure that the switch has Internet connectivity.

• If you use a power adapter to provide power, use an Ethernet cable to connect the

LAN1/PoE+portontheAPtoarouterorothernetworkdeviceonanetworkwithInternet

connectivity.

Mounting plate

Metal bracket with

T‑bar, lock screw,

and 4 short screws

3 tall screws and

anchors for

wall mounting

After starting up and during setup, the AP’s LEDs can light in these colors:

Power/Cloud

Slow blinking amber. TheAPisstarting,thermwareisbeing

upgraded, or the AP is trying to get an IP address.

Solid green. The AP started up and functions either as a standalone

AP, or as an Insight discovered AP that is not connected to the Insight

cloud‑based management platform.

Solid blue. The AP functions in Insight mode and is connected to the

Insight cloud‑based management platform.

LAN 1

(one of two

speed options)

Solid green. The LAN 1 port detects a speed of 2.5 Gbps.

Solid amber. The LAN 1 port detects a speed of less than 2.5 Gbps,

such as 1 Gbps (which is a common speed).

LAN 2

(one of two

speed options)

Solid green. The LAN 2 port detects a speed of 1 Gbps.

Solid amber. The LAN 2 port detects a speed of 100 or 10 Mbps.

2.4 GHz WLAN

5 GHz WLAN

Solid green: The radio is operating without clients.

Solid blue: The radio has at least one connected client.

Blinking blue: Theradioisprocessingtrafc.

For more information about the LEDs, see the user manual, which you can download by visiting

netgear.com/support/download.

Model WAX625PA only:

power adapter (varies by region)

8 9

This device must be professionally installed. It is the installer’s responsibility to follow local

country regulations including operations within legal frequency channels, output power and DFS

requirements. Vendor or Reseller or Distributor is not responsible for illegal wireless operations.

Please see Device’s Terms and Conditions for more details.

CAUTION: Terms of Use

B. Congure the AP with the NETGEAR Insight app

1. Connect your mobile device to the AP’s setup SSID (WiFi network name).

The setup SSID is on the AP label on the bottom of the AP and is shown in the format

NETGEARxxxxxx‑SETUP, where xxxxxx are the last six digits of the AP’s MAC address. The

default WiFi passphrase is sharedsecret.

2. Open the NETGEAR Insight app.

If you do not already have a NETGEAR account, you can create an account now.

3. Enter the email address and password for your account and tap LOG IN.

4. Select an existing network location, or, to create a new network location, tap the Next

button, and then tap OK.

The device admin password that you entered for the new network location replaces the

existing admin password on all devices that you add to the network location.

In most situations, Insight detects the AP automatically, which can take several minutes.

5. To add the AP to your network location, do one of the following:

• If the AP is automatically detected and listed in the Insight Manageable Devices section,

tap the AP icon, and then tap the ADD DEVICE button.

• If the AP is not automatically detected, or you prefer to use another method to add the

AP, tap the + icon in the top bar, and do one of the following:

- Tap the SCAN BARCODE OR QR CODE button, and then scan the AP’s code.

- Tap the Enter Serial Number link, and then manually enter the AP’s serial number.

6. If prompted, name the AP and tap the Next button.

TheAPautomaticallyupdatestothelatestInsightrmwareandInsightlocation

conguration.Thismighttakeupto10minutes,duringwhichtimetheAPwillrestart.

The AP is now an Insight‑managed device that is connected to the Insight cloud‑based

management platform. If the Power/Cloud LED was solid green, it now lights solid blue.

7. UsetheInsightapporInsightCloudportaltocongureandmanagetheAP.

A. Congure the AP with the NETGEAR Insight Cloud Portal

1. Make sure that the AP is connected to the Internet.

2. On a computer or tablet, visit https://insight.netgear.com/.

3. Enter the email address and password for your NETGEAR account and click the NETGEAR

If you do not already have a NETGEAR account, you can create an account now.

4. Only if you are an Insight Pro user, select the organization to which you want to add the AP.

5. Select the location to which you want to add the AP.

6. Click the + (Add Device) button.

NOTE: If you are an Insight Pro user, you can either add a single device or you can add

multipleInsightmanageddevicesbyuploadingadevicelistasaCSVle.

7. In the Add New Device pop‑up page, enter the AP’s serial number, and then click Go.

8. AfterInsightveriesthattheAPisavalidproduct,youcanoptionallychangethedevice

name of the AP, and then click Next.

WhentheAPissuccessfullyaddedtotheportal,apagedisplaysaconrmationthatsetupis

in progress.

NOTE: IftheAPisonlinebutInsightdoesnotdetecttheAP,therewallatthephysical

location where the AP is located might prevent communication with the Insight cloud.

Inthatsituation,addportandDNSentriesforoutboundaccesstotherewall.Formore

information, see https://kb.netgear.com/000062467.

TheAPautomaticallyupdatestothelatestInsightrmwareandInsightlocation

conguration.Thismighttakeupto10minutes,duringwhichtimetheAPwillrestart.

The AP is now an Insight managed device that is connected to the Insight cloud‑based

management platform. If the Power/Cloud LED was solid green, it now lights solid blue.

9. UsetheInsightCloudportalorInsightapptocongureandmanagetheAP.

2. Congure and manage the AP

TocongureandmanagetheAP,useone of the methods described in the following table.

A. Remotely Cloud/remote

mode

NETGEAR Insight Cloud Portal

See A.ConguretheAPwiththeNETGEARInsightCloudPortal

B. Remotely Cloud/remote

mode

NETGEAR Insight app

See B.ConguretheAPwiththeNETGEARInsightapp

C. Locally Standalone

mode

Web browser

See C.ConguretheAPasstandaloneinawebbrowser

Insight remote management offers additional features and add‑on services that are not available

in standalone mode. Your new Insight‑manageable device comes with Insight included. For

more information, visit the following pages:

• https://www.netgear.com/business/services/insight/subscription/

• https://kb.netgear.com/000061848/How‑do‑I‑use‑NETGEAR‑s‑one‑year‑of‑Insight‑included‑

subscription

If connected to 2.5 Gbps equipment, the WAX625 LAN 1/PoE+ port supports Ethernet speeds

upto2.5GbpswithinyourLAN.TheprecedingguresshowaNETGEARMS510TXUPswitch,

which supports speeds of 2.5 Gbps and higher, as well as PoE+. If your Internet connection,

modem, router, and switch support a speed of 2.5 Gbps, the AP’s Internet connection also

functionsat2.5Gbps.Otherwise,theInternetconnectionfunctionsat1Gbps,whichisa

common speed.

NOTE: The AP receives an IP address from a DHCP server (or a router that functions as a

DHCP server) in your network. If your network does not include a DHCP server, the AP uses

its default IP address: 192.168.0.100.

Sample connections for a NETGEAR Insight setup

Sample connections for a standalone setup

WAX625

2.5 Gbps PoE+ switch

Router

WiFi clients with Insight Cloud

Portal or Insight app access

Internet

Insight cloud

WAX625

2.5 Gbps PoE+ switch

Router

Internet

WiFi clients

Summary of content (2 pages)

PAGE 1
Package contents 1. Connect to power and Internet Mounting plate Installation Guide Power/Cloud Power up the WAX625 access point (AP) by connecting the LAN 1/PoE+ port to a PoE+ switch that supplies 802.3at power, or to a power adapter.
PAGE 2
Mounting options Mount the AP to a T-bar Connect your computer or mobile device to the AP’s setup SSID (WiFi network name). You can mount the AP to a wall or to a ceiling with either a 15/16 in. (24 mm) or 9/16 in. (15 mm) T-bar, or you can install the AP freestanding on a flat surface. 1. Slide the T-bar partially into the metal bracket. Visit netgear.com/support to get your questions answered and access the latest downloads.