Videotron 3G36W-V User Guide www.netcomm.com.
Preface This manual provides information related to the installation, operation, and application of this device. The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. If you find the product to be broken or malfunctioning, please contact technical support for immediate service by email at technicalsupport@netcomm.com.au For product update, new product release, manual revision, or software upgrades, please visit our website at www.
G36W-V User Manual Table of Contents 1 Introduction ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 5 1.1 1.
Introduction
3G36W-V User Manual 1 Introduction The NetComm 3G36W-V creates a secure WiFi network, providing Internet access and simultaneous phone service using a 3G network. With a quick and easy setup the 3G36W-V provides a landline experience without the need for fixed line connections. Simply insert an active 3G SIM card into the slot on the rear panel and get instant access to a 3G Internet connection within seconds. The 3G36W-V incorporates a Wireless LAN 802.11b/g/n access point, two Ethernet 10/100Mbps ports.
Basic Setup
3G36W-V User Manual 2 Basic Setup 2.1 Placement of your 3G36W-V Just like your mobile phone, the 3G36W-V’s location will affect its signal strength to the 3G Base Station (Cell Tower). The data speed achievable from the 3G36W-V is relative to this signal strength, which is affected by many environmental factors. Please keep in mind that the 3G36W-V will need adequate signal strength in order to provide Internet connectivity whilst choosing a location to place your 3G36W-V.
2.4 Choose the “Quietest” Channel for your Wireless Network In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with your wireless network.
3G36W-V User Manual 2.6 Network and System Requirements Before continuing with the installation of your 3G36W-V, please confirm that you comply with the minimum system requirements below. • An activated 3G SIM card. • Computer with Windows, Macintosh, or Linux-based operating systems with a working Ethernet adapter with TCP/IP Protocol installed. • A Web Browser such as Internet Explorer, Netscape Navigator, Mozilla Firefox, Opera, Safari etc.
2.10 3G36W-V Default Settings LAN (Management) Static IP Address: 192.168.20.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.20.1 WAN (Internet) WAN mode: DHCP SSID: Refer to the included wireless security card Security: WPA2-PSK Security Key: Refer to the included wireless security card Wireless *For security purpose, each 3G36W-V comes with a unique SSID that varies by a 4 digit number at the end eg. SSID: “NetComm Wireless 1234.
3G36W-V User Manual This page allows you to customize the username and password required to administer your 3G36W-V. It is recommended that you choose a unique password for added security. Please enter a user name and password that you wish to use, or leave these fields unchanged to use the default (admin/admin). Click “Next” to continue. The next page allows you to configure basic WiFi settings. Wireless (WiFi): “On” by default.
This page allows you to configure WiFi security settings for your 3G36W-V. Setting up a high wireless security level can prevent unauthorized access to your wireless network. Click “Next” to continue. Review your settings then click “Finish” to save configuration. Click “Back” if you want to make changes. After clicking Finish, the 3G36W-V will save your configuration and reboot itself. Please wait as this process takes about 2 minute.
Management Console
3 Management Console 3.1 Basic Status Overview The basic status page provides basic system related information. It is shown after logging in to the 3G36W-V, and can also be accessed by selecting Basic Status from the menu. The status page shows the 3G connection status, Signal Strength (dBm) and SIM Status. 3.2 3G Settings The 3G Operation mode can be configured on this page. This allows for automatic failover to be configured if desired.
3G36W-V User Manual 3.3 Wireless This page allows you to configure basic WiFi settings for this device such as enabling/disabling the WiFi functionality, changing the Wireless Network Name (SSID) and Wireless Security settings. Wireless (WiFi) ON/ OFF: Changing this option to Off will turn off the WiFi feature on the 3G36W-V and you will not be able to connect to your 3G36W-V wirelessly. SSID Broadcast Name (SSID): The SSID (Service Set Identifier) is the name of your wireless network.
Advanced Features
3G36W-V User Manual 4 Advanced Features The basic configuration interface is intended to provide access to all the settings that most people will want to use on their 3G36W-V. There are advanced settings available if desired which are accessible by viewing the advanced settings pages. Click “Switch to Advanced View” for configuring the advanced features of your 3G36W-V. 4.
4.2 Internet Settings 4.2.1 3G Internet Settings This page allows you to setup your WWAN (Wireless Wide Area Network) connection. 4.2.2 Profile Name Description for the profile APN Please enter the APN name you wish to connect to in this field. Please don’t edit this unless you are aware of what effect it will have. 3G NAT Enabled by Default, this option allows you to switch NAT (Network Address Translation) on or off.
3G36W-V User Manual 4.2.2.1 STATIC (fixed IP) If your WAN connection uses a static IP address, please select “STATIC (fixed IP)” and fill in the required information in the fields provided.
4.2.2.3 PPPoE (ADSL) Most ADSL/ADSL2+ services use the PPP over Ethernet protocol. Use this if you connect your 3G36W-V to a bridged ADSL modem. Name Description Username/Password Type in your PPPoE account username and password. Operation Mode; There are 3 options: ‘Keep Alive’ Keeps the Internet connection alive, does not disconnect.
3G36W-V User Manual 4.2.3 WAN Failover Backup The WAN Failover Backup feature of the 3G36W-V is designed to provide a backup 3G Internet connection in case your primary connection should fail. To use this feature, you will need both an Ethernet WAN connection (from an xDSL modem/ISDN/Satellite etc) and a 3G WAN connection. To set up WAN failover on your 3G36W-V, first tick “Enable automatic 3G backup”, then fill in the fields that appear.
4.2.4 LAN LAN functionality of the 3G36W-V can be configured from this page. Using this page, a user can change the LAN Subnet, gateway IP address, DHCP settings, Static DHCP Lease settings, and many others. Name Description IP Address The local IP address of 3G36W-V Subnet Mask The subnet mask for the local network.
3G36W-V User Manual 4.2.5 Advanced Routing This page allows you to configure static and dynamic routing rules for your 3G36W-V. 4.2.5.1 Advanced Routing – Static Static Routing allows computers that are connected to your 3G36W-V to communicate with computers on another LAN segment which are connected to it via another router. To set a rule, you need to specify the following: • Destination • Subnet mask • Gateway • Interface 4.2.5.
4.3 Wireless Settings 4.3.1 Basic This page allows you to define the basic wireless settings for the 3G36W-V. Radio On/Off: On by default. Changing this option to OFF will turn OFF the wireless functionality on the 3G36W-V and you will not be able to connect to your 3G36W-V wirelessly. Network Mode: You can select which wireless standards are able to connect to your wireless network: 11b/g mixed mode: Both 802.11b and 802.11g wireless devices are allowed to connect to your 3G36W-V.
3G36W-V User Manual 4.3.2 Advanced This page allows you to modify the advanced wireless settings for your 3G36W-V. These settings should not be changed unless you are aware of what effect they will have. Beacon Interval: Interval of time in which the wireless router broadcasts a beacon which is used to synchronize the wireless network. Data Beacon Rate (DTIM): Enter a value between 1 and 255 for the Delivery Traffic Indication Message (DTIM).
4.3.3 Security This page allows you to configure the wireless security for your 3G36W-V. Setting up sufficient wireless security can prevent unauthorized access to your wireless network. SSID Choice: Select the SSID that you wish to configure the security settings of. Security Mode: Select the security mode for the wireless network. See below for more information Access Policy: This feature allows MAC Address Control, which prevents unauthorized clients from accessing your wireless network.
3G36W-V User Manual WPA1/WPA2 WPA (WiFi Protected Access) authentication is suitable for enterprise applications. It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management. It provides a stronger encryption and authentication solution. WPA-PSK/WPA2-PSK A newer type of security is WPA-PSK (TKIP) and WPA2-PSK (AES). This type of security gives a more secure network compare to WEP. Use TKIP Encryption Type for WPA-PSK and AES for WPA2-PSK.
802.1x In order to use 802.1X security, you need to have a RADIUS server on your network that will act as the authentication server. Please type in the details for your RADIUS server in the fields required. Note: After configuring wireless security, you also need to configure your wireless adapter to use the same security settings before you can connect wirelessly. Not all wireless adapters support WPA-PSK/WPA2-PSK/WPA/WPA2 security; please refer to your wireless adapter user guide for more details.
3G36W-V User Manual 4.3.4 WPS WPS is the simplest way to establish a connection between wireless clients and your 3G36W-V. This method removes the need to manually select the encryption mode and fill in the passphrase. You only need to press a button on both wireless client and the 3G36W-V, and the WPS will do the rest for you. The 3G36W-V supports two types of WPS: WPS via Push Button you have to push a specific button on the wireless client or in your wireless client utility to start the WPS mode.
4.3.5 Station List The Station List shows the wireless clients currently associated with your 3G36W-V. 4.4 Firewall 4.4.1 Mac/IP/Port Filtering This page allows you to setup MAC, IP and port filtering rules to protect your network from malicious activity. The filtering rules can be used to either allow or block certain users and/or ports from accessing the Internet. 4.4.1.
3G36W-V User Manual 4.4.2 Port Forwarding This page allows you to configure port forwarding rules to allow remote users to access services such as Web (HTTP) or FTP on your local computers. This allows you to redirect a particular port number (from the Internet/WAN port) to a particular LAN IP address. Virtual Server Settings: Enable/Disable port forwarding. IP Address: The LAN IP address that the public port number packet will be sent to.
4.4.4 System Security This page allows you to improve the security of your 3G36W-V through the SPI (Stateful Packet Inspection) firewall and remote access settings. Remote Management (via WAN): Enable/Disable remote management on the WAN interface. Deny ping from WAN interface: Select Enable to deny ICMP packets received on the WAN interface. Otherwise, select “Disable” to allow ICMP packets received on the WAN interface.
3G36W-V User Manual 4.5 Administration 4.5.1 Start Wizard If you wish to re-run the initial setup wizard, you can do so by moving the mouse over Administration, and clicking on “Start Wizard”. 4.5.2 Management This page allows you to configure administrator system settings including the administrator username and password, NTP settings, and DDNS settings. Administrator Settings Configure a new administrator username and password.
4.5.3 System Monitor The Periodic Ping Reset Monitor configures the 3G36W-V to transmit controlled ping packets to user specified IP addresses. If the router does not receive a response to the pings the router will reboot. The purpose of this feature is to ensure recovery of the device if the internet connection disconnects and does not reconnect for some reason.
3G36W-V User Manual 4.5.4 Settings Manager This page allows you to import/export the system settings, reset your 3G36W-V to factory defaults, or reboot your 3G36W-V. 4.5.5 Statistics This page allows you to view the LAN, WAN and wireless statistics of your 3G36W-V. www.netcomm.com.
4.5.6 System Log All important system events are logged. You can use this page to check the log of your 3G36W-V for troubleshooting and diagnostic purposes. 3G38W-V User Guide 36 www.netcomm.com.
Frequently Asked Questions
5 FAQ 1. I cannot seem to access the web page interface The default IP address of the unit is 192.168.20.1, so first try to open a web browser to this address. Also check that your laptop/ PC is on the same subnet as the router’s Ethernet port. 2. The router was connected but cannot get back on You may need to enable the periodic ping timer using the System Monitor Link on the HTML pages. This ensures that if the connection drops (i.
Appendix
6 Legal & Regulatory Information 6.1 Intellectual Property Rights All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are owned by and vest in NetComm Limited (ACN 002490486) (NetComm) (or its licensors). This Manual does not transfer any right, title or interest in NetComm’s (or its licensors’) intellectual property rights to you.
3G36W-V User Manual 6.4 Product Warranty All NetComm products have a standard two (2) year warranty from date of purchase (Product Warranty). For all Product Warranty claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above).
6.5 Limitation of Liability This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), NetComm accepts no liability or responsibility, for consequences arising from the use of this product. NetComm reserves the right to change the specifications and operating details of this product without notice.
3G36W-V User Manual 3. Limitation of Liability This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 1 above), NetComm accepts no liability or responsibility, for consequences arising from the use of this product. NetComm reserves the right to change the specifications and operating details of this product without notice.
NETCOMM LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia P: 02 9424 2070 F: 02 9424 2010 E: sales@netcomm.com.au W: www.netcomm.com.au DYNALINK NZ 12c Tea Kea Place, Albany, Auckland, New Zealand P: 09 448 5548 F: 09 448 5549 E: sales@dynalink.co.nz W: www.dynalink.co.nz Technical Support If you have any technical difficulties with your product, please refer to the support section of our website. www.netcomm.com.
