Certification Exhibit FCC ID: P2SBELTCLIP IC: 4171B-BELTCLIP FCC Rule Part: 15.249 IC Radio Standards Specification: RSS-210 ACS Project Number: 13-0249 Manufacturer: Neptune Technology Group, Inc. Model: 13253-000 Manual 5015 B.U.
se el ea tR lo Pi Neptune Handheld System User’s Manual
se el ea tR lo Pi
se el ea tR lo Pi Neptune Handheld System User’s Manual
Proprietary Rights Notice This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc., which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Neptune Technology Group Inc.
Trimble Nomad Handheld Computer U.S.A. This device complies with Part 15 of the FCC Rules. It is tested to comply with FCC standards for home or office use. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Neptune HR2650i "NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Trimble Nomad This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
CE Conformity The CE5320B meets the 89/336/EEC directive intent for Electromagnetic Compatibility Compliance when used with appropriate accessories. These are Class B products. In a domestic environment, these products may cause radio interference, in which case, the user may be required to take adequate measures.
Contents 1 Introduction Conventions Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Screen Shots Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Differences in Screen Appearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Product Support within the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Use of the CE5320 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Basic Features of the Nomad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Rain and Water Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents The Display and Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Learning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Number Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents The Display and Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Learning the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Buttons and Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Setting Up the R900 Belt Clip Receiver R900 Belt Clip Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 R900 Belt Clip Receiver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Nomad Handheld and R900 Belt Clip Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Unpacking and Inspecting Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 Gathering Route Data The Reading Entry Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Manually Collecting Meter Readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Entering a Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Entering a Skip Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Resequencing Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-37 Resequence an Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-37 Resequence While Collecting Readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39 Confirming the Resequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Using Command Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23 Reading the R900G Endpoint Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24 Viewing Software and Firmware Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25 Networking Two Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 9 Maintaining and Repairing the Neptune Handheld System Recommended Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Maintaining the CE5320 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Cleaning the CE5320 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Storing the CE5320 . . . . . . . . . . . . . . . . . . .
Contents Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20 Using the USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20 Charging Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21 Using the Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Appendix A Changing Volume Settings 1 Adjusting Customized Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 Changing the Volume Setting on the CE5320 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 Changing the Volume Setting on the Nomad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Pi lo tR el ea se Notes: xviii N_SIGHT R900 User’s Manual for the Neptune Handheld System
Figures Page tR el ea se Sample Screens on the Neptune Handheld System . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Login Screens on the Neptune Handheld System . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Screen Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures xx Page tR el ea se RF/Serial Properties Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 N_SIGHT R900 Message Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 N_SIGHT R900 Clock Error Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 N_SIGHT R900 Set Date / Time Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Page tR el ea se N_SIGHT R900 Initializing Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35 N_SIGHT R900 Reading Entry Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36 Meter Reading Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 R900 Belt Clip Receiver Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures xxii Page tR el ea se Reading to be Cleared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22 N_SIGHT R900 Reset Order Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23 Reset Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23 Reading to be Unskipped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Page tR el ea se Field Programmer Password Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Change Password Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8 ProRead Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 Format Name Selection List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures xxiv Page tR el ea se Gas New Format Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41 Gas New Format Selection List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-43 Gas Values Shown on New Format Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-44 Gas New Format Screen – Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure Page Selecting Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Windows Control Panel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Volume & Sounds Properties Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Nomad Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Pi lo tR el ea se Notes: xxvi N_SIGHT R900 User’s Manual for the Neptune Handheld System
Tables Page el ea se N_SIGHT R900 Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Nomad Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 R900 Belt Clip Receiver Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 R900 Belt Clip Receiver Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 R900 Belt Clip Receiver Software Functions . . . . . . . . . . . . . . . .
Tables Pi lo tR el ea se Notes: xxviii N_SIGHT R900 User’s Manual for the Neptune Handheld System
1 Introduction el ea se The Neptune Handheld System User’s Manual describes how to use the following components of the Neptune handheld system to collect route data. It also explains how to exchange route and account data with the host computer for the N_SIGHT™ R900® host software. Descriptions for the following devices and procedures for using them are included in this manual.
Introduction The Note icon identifies information that clarifies a point within the text. The Setup icon identifies a part of the application program that needs only periodic adjustment. The Meter Reader icon identifies tasks that are usually performed by a meter reader. se The Operator icon identifies tasks that are usually performed by a N_SIGHT R900 operator. Save data Messages that appear in the display of the handheld are in Courier type. Keyboard entries are in Courier bold type.
Introduction Figure 1.1 demonstrates the differences in the screen appearances. Sample Nomad Handheld Screen Version Number el ea se Sample CE5320 Screen Version Number tR Figure 1.1 Sample Screens on the Neptune Handheld System lo Although the style of the screens appear differently, the information on both the CE5320B and the Nomad screens is identical. Pi Product Support within the United States Neptune offers you different ways to obtain high-quality, responsive technical support.
Introduction When Not Logged In If you have not yet logged on to N_SIGHT R900, complete the following. 1 Turn ON the handheld. The handheld initializes N_SIGHT R900, and this process can take a few minutes. 2 Go to the Login screen. Version Number Pi lo tR el ea se The Login screen displays the version number at the bottom of the screen as shown in Figure 1.3. Figure 1.
Introduction el ea se Version Number • tR Figure 1.3 Screen Information View the version number which appears directly below the handheld ID on this screen. Pi lo This screen contains all the vital information you need to know about the handheld. Contacting Customer Support Within North America, Neptune Customer Support is available Monday through Friday, 8:00 AM to 7:00 PM Eastern Standard Time by telephone, email, or fax. To contact Customer Support by phone, call (800) 647-4832.
Introduction When placing a call, be prepared to give the following information: • The exact wording of any message that appears on the screen of the computer or the handheld device • A description of what happened and what you were doing when the problem occurred • A description of how you tried to solve the problem • Your utility’s name Figure 1.4 Customer Support Pi lo tR el ea se You will be directed according to the options shown in Figure 1.4.
Introduction Finding Information within the Manual This manual is written for two basic types of users: meter readers and operators. To help both types of users find the information they need, this manual uses the following symbols to identify different types of tasks: Tasks usually performed by meter readers are indicated by the icon. Meter Reader • Tasks usually performed by N_SIGHT R900 operators are indicated by the Operator icon.
Introduction Meter Readers If this is the first time that you have used the handheld, read one of the following chapters to get a general understanding of how the display and keys work. You will probably find the following chapters of the manual most useful.
Introduction Chapter 10, "Troubleshooting" helps you solve any issues or problems that can occur when using the Neptune handheld system. • Appendix A, "Changing Volume Settings" provides instructions for adjusting customized sounds and the volume control setting. • Appendix B, "Tokens List for Custom Format Screen" provides a list of the tokens that are constants and special characters used with the Field Programmer as part of a ProRead™ format.
Introduction Chapter 7, "Communicating with the Host Computer" provides procedures for exchanging information with the host computer and exiting the software. • Chapter 9, "Maintaining and Repairing the Neptune Handheld System" provides instructions for maintaining and repairing the CE5320, the Nomad, and the R900 BCR and includes recommended spare parts. It also gives instructions for packing and shipping a device to Neptune should you ever need to return any unit for repair.
2 Overview of the Neptune Handheld System Typical Meter Reading Process el ea se This chapter is designed to introduce you to the Neptune handheld system handheld computer. It will explain how the handheld is incorporated into the N_SIGHT R900 host software, and how it will be used by both meter readers and operators. It will also help you become familiar with the basic features and functions the handheld computer offers.
Overview of the Neptune Handheld System 7. Post meter readings and route data to customer accounts for billing. 1. Transfer billing information to the host computer. 6. Transfer files containing meter readings and route data to the billing computer. el ea 3. Load routes onto meter reading devices. se 2. Assign routes to meter readers. 5. 4. Collect meter readings and route tR data using a handheld computer. Upload meter readings and route data from the handheld computers to a host computer.
Overview of the Neptune Handheld System Meter Readers se During a typical day, meter readers use the handheld to get route assignments and to gather route data. Meter readers pick up a handheld in the morning and review route assignments that were downloaded the previous afternoon by an operator. Then, they use it to gather meter readings and other data from the assigned routes.
Overview of the Neptune Handheld System Basic Features of the CE5320 In addition to an environmental seal that protects the unit from dust, dirt, and water, the CE5320 includes the following features: Keyboard functions Display se Alphanumeric keys Editing functions Blue key Special characters Battery status light Pi lo tR el ea Keyboard Figure 2.2 CE5320B Handheld Features 2-4 • Display—shows up to 33 lines of text and allows touch-screen entry.
Overview of the Neptune Handheld System • Ethernet Communication Port—an RJ-45 Ethernet connector on the cradle allows you to connect the CE5320 using an RJ-45 Ethernet cable to a variety of devices. This capability provides for route assignments and route data to be sent to the CE5320, and meter readings and route information to be retrieved from it. • Battery Status Light—lets you know when the battery is fully charged.
Overview of the Neptune Handheld System Cover Stylus se Handstrap Pi lo tR el ea Battery compartment 2-6 Battery recharge contacts Figure 2.3 Back of CE5320 Handheld • Handstrap—makes it easy to carry the CE5320. • Stylus—allows for ease of use for the touch screen on the CE5320. • Battery Compartment—holds a lithium-ion battery pack that is rated for a usage up to 500 charge cycles or 2 years - whichever occurs first.
Overview of the Neptune Handheld System The CE5320 also offers the following: Suspend Mode—puts the CE5320B into a low-power state. • Manual Off Feature—allows operators to turn the CE5320 off immediately. • Automatic Return Feature—shows the information that was last in the display after the handheld is turned off manually or automatically. • Customized Sounds—can be used as warning signals or as a prompt.
Overview of the Neptune Handheld System Shock Resistance When the unit is operated within the specified temperature range, it can withstand occasional drops from up to two meters (six feet) onto a hard surface. Use of the CE5320 Pi lo tR el ea se To set up and begin using your CE5320 handheld, go to “Using the CE5320 Handheld,” on page 3-1.
Overview of the Neptune Handheld System Basic Features of the Nomad In addition to an environmental seal that protects the unit from dust, dirt, and water, the Nomad includes the following features. Charging LED se Notification LED Display el ea Battery status indicator Keyboard tR Left application soft key Start Function key Pi Power lo Tab Right application soft key OK Backspace Today Enter Arrow keys (used with function key) Figure 2.
Overview of the Neptune Handheld System errors. In addition, if you have the Keyboard Backlight option, the keys can be illuminated making them easy to read in low light. Ethernet Communication Port—an RJ-45 Ethernet connector on the cradle allows you to connect the Nomad using an Ethernet cable to a variety of devices. This capability provides for route assignments and route data to be sent to the Nomad, and meter readings and route information to be retrieved from it.
Overview of the Neptune Handheld System Handstrap Stylus Battery door screws Pi lo tR el ea se Battery compartment Figure 2.5 Back of Nomad Handheld • Handstrap—makes it easy to carry the Nomad. • Battery Compartment—holds a lithium-ion battery pack that is rated for up to 500 charge cycles or 2 years - whichever occurs first. • Stylus—makes is easy to use the touchscreen display. Can be calibrated for the user’s own personal touch.
Overview of the Neptune Handheld System The Nomad also offers the following: Suspend Mode—puts the Nomad into a low-power state. • Manual Off Feature—allows operators to turn the Nomad off immediately. • Automatic Return Feature—shows the information that was last in the display after the handheld is turned off manually or automatically. • Customized Sounds—can be used as warning signals or as a prompt.
Overview of the Neptune Handheld System Electromagnetic Resistance The Nomad performs well in most common environments where electromagnetic fields are present. Examples of these environments include areas near power-transmission lines, electric motors, transformers, compressors, and low-power radio transmitters. Performance can be degraded when using a communication cable, a peripheral, such as a printer, or a battery charger under these conditions.
Overview of the Neptune Handheld System The Handheld Display el ea se Information in the display of the handheld is shown in three formats: menu screens, data-entry screens, and message screens. tR Menu screens allow you to choose from the icon options. Data-entry screens prompts you to select or enter data, such as the meter number. Pi lo Figure 2.
se Overview of the Neptune Handheld System el ea Message screens display information or prompt you to make a selection. They also can tell you how to exit the current screen or how to access other screens. Figure 2.7 Message Screens tR Menu Screens lo Menu screens typically display a list of options within a box and prompt you to select one. To select an option from a menu screen, do one of the following: From the keypad, press the key whose number corresponds to the item that you want to select.
Overview of the Neptune Handheld System A key that can be used to select an item from a list is called a hot key. The procedures in this manual will instruct you to follow one or the other method. Use the method most comfortable for you. Data-Entry Screens el ea se Typically, data-entry screens prompt you to enter information. Whenever a data-entry screen is displayed, the handheld automatically disables inappropriate keys.
Overview of the Neptune Handheld System In this example, the number 1/5show us that the position of this meter is 1 out of 5 accounts contained on the route. The reader can use route. and to navigate to other accounts on the Message Screens se Typically, message screens display messages as well as instructions for exiting the message screen.
el ea se Overview of the Neptune Handheld System tR Generally, meter-readers use the reading-entry screen to access information they need to perform their tasks. Meter readers also use the Start key or the F1 menu to access information and functions they need to perform their tasks. Figure 2.9 Navigating Screens Pi lo You can display a reading-entry screen after routes have been downloaded to the handheld by logging into the route.
Overview of the Neptune Handheld System Icon Bar The icon bar allows you to work with the Reading Entry screens. It appears at the top of the screen similar to the one shown in Table 2.1. Table 2.
Overview of the Neptune Handheld System While you are on a reading entry screen, if you want to search to find a specific account, you must first press Start, then Find Order.to display the Search screen. tR el ea se Route, then or press Figure 2.10 Search Screen Pi lo You can then select which field to search through, then enter the search criteria to locate a specific account or group of accounts.
Overview of the Neptune Handheld System tR el ea se Press or click Start, then Move, then GoTo to quickly maneuver through a route, such as going to the beginning of a route or to the end of a route to display the GoTo screen. The handheld goes to that point. Figure 2.
Overview of the Neptune Handheld System Pi lo tR el ea se Notes 2-22 N_SIGHT R900 User’s Manual for the Neptune Handheld System
3 Using the CE5320 Handheld se If you want to set up and configure the Nomad handheld, see “Using the Nomad Handheld,” on page 4-1 tR el ea This chapter provides basic instructions for unpacking and inspecting the CE5320 handheld. It also gives instructions for setting up the CE5320 handheld and becoming familiar with the keyboard and display.
Using the CE5320 Handheld whenever the handheld is placed in a communication cradle, its battery begins recharging, and it is ready to exchange data with the host computer. Local and Remote Communications el ea Unpacking and Inspecting Equipment se The configuration previously described is used for local operations, where the handheld and its communications equipment are directly connected to the host computer.
Using the CE5320 Handheld Setting Up the CE5320 The following section describes how to set up your CE5320 so that you can begin using it. One CE5320 and a Communication Cradle tR el ea se If you are using a communication cradle to power and exchange information with one handheld at a time, check that you have received the following items. lo Figure 3.1 Cradle and Charging Kit One CE5320 handheld computer.
Using the CE5320 Handheld The Router It is important that the router you use has the capability to work as a switch. tR el ea se If you are using a router to link cradles to exchange information with more than one CE5320 at a time, check that you have the following items. Figure 3.2 Cradle, Router, and Cables Needed One or more CE5320 handheld computers. • One communication cradle for each CE5320. Pi lo • • One AC adapter/battery charger cable.
Using the CE5320 Handheld Connecting to the Host Computer and Power Supply This configuration is for handhelds not connected to a system network. If you are connected to a system network, see the network specialist or your System Administrator for assistance. se The procedures in this chapter describe how to connect the CE5320 to the host computer so that it can exchange information with the host.
Using the CE5320 Handheld Leaving the far left port empty, connect one end of the RJ-45 Ethernet cable into one of the four slots in the router. See Figure 3.3. Always leave far left port empty se 3 el ea RJ-45 Ethernet cable Figure 3.3 Connecting RJ-45 Ethernet Cable to Router, Port 1 Connect the other end of the Ethernet cable to the host computer. 5 Push the single-hole connector of the 110V AC adapter/battery charger onto the single-prong connector on the back of the communication cradle.
Using the CE5320 Handheld With an additional Ethernet cable, insert one of its connectors into the back of the cradle and the other the other end into the back of the router. See Figure 3.5. se 7 Connect the network cable to the single router. Network cable from cradle Pi lo tR 8 el ea Figure 3.5 Connecting the Ethernet RJ-45 Cable to the Cradle RJ-45 Ethernet cable to host computer Figure 3.
Using the CE5320 Handheld 9 To connect additional cradles to a router, repeat steps 7 and 8, using the available ports on the router. See Figure 3.7. Network cable from cradle 1 el ea RJ-45 Ethernet cable to host computer se Always leave far left port empty RJ-45 Ethernet cable to another handheld cradle or another router tR Figure 3.7 Connecting Multiple Handheld Cradles to Router Pi lo Port number 1 is always reserved for the network cable, and the port marked Internet is always kept empty.
Using the CE5320 Handheld Configuring the CE5320 Handheld On the Host Computer 1 On the Host Computer, right-click on My Computer. 2 Select Properties 3 Click Computer Name. 4 Record the computer name for the Host Computer here: Click Start, then Run. 6 Type CMD and press Enter. el ea 5 se ___________________________________________________ A DOS window appears. Type ipconfig and press Enter.
Using the CE5320 Handheld se The N_SIGHT R900 Main Menu screen appears. Figure 3.8 N_SIGHT R900 Main Menu Select 1, Admin. el ea 2 Pi lo tR The Admin Menu appears as illustrated in Figure 3.9. 3 Figure 3.9 N_SIGHT R900 Admin Menu Select 4, Reset Handheld. Do not press Reset Handheld if the handheld is not in the communications cradle. 3-10 4 Click Yes. 5 Leave the password field blank, or if required, type BUBBA. 6 Click OK.
Using the CE5320 Handheld The Communications Configuration screen appears. 7 Tab to the HHU ID field, and type the ID of the handheld. The HHU ID number is located on the back of the CE5320 handheld under the top part of the strap. It must also match exactly with what has been entered in the host software for that particular handheld. Type the IP address in the Server Name field. 9 Be sure the Port is 25100. 10 Touch Connect or OK.
Using the CE5320 Handheld Function keys Direction keys Number keys Quick keys Information keys el ea se Letter/character keys tR Figure 3.10 Learning the Keyboard Function Keys or Hot Keys—allow you to perform special tasks quickly. • Direction Keys—allow you to move up or down a list of items and to move forward or backward in a data-entry space or through the meters of a route.
Using the CE5320 Handheld To help you perform handheld tasks, the keyboard is color coded. For example, by using the BLUE key in conjunction with keys that have blue characters printed on them, you can enter a character, such as “?” or “#”. Keys with black numbers or letters are single-entry keys. To enter the number or letter, simply press the key with the corresponding number or letter.
Using the CE5320 Handheld While reading a route, pressing F3 accesses the next incomplete reading. F3 In addition, pressing BLUE unit is on accesses the backlight. 3 F3 while the Number Keys el ea se The number keys on the handheld are used most often for entering readings. Because entering readings is the primary function of users, the number keys are larger than other keys and are placed near the top of the keypad.
Using the CE5320 Handheld The type of task that you can perform using a number key depends upon the type of screen displayed. Menu Screen—highlights a numbered item in the list of items or DOWN key to move displayed by pressing the UP or through the list of items. You can also use the BACKWARD FORWARD keys to jump to the first or last item in the menu. As you reach an item, it becomes highlighted.
Using the CE5320 Handheld Menu Screen—select an item from the list by pressing the key whose letter corresponds to the item that you want to select. (When used this way, the letter/character key is called a hotkey.) • Data-Entry Screen—enter a letter in the data-entry screen by pressing the key of the letter that you want to appear in the datakey followed by the letter entry screen or by pressing the BLUE you want to appear in the display.
Using the CE5320 Handheld Allows you to access the Search screen where you can select criteria to look for information you need: ] • • • • • • • • • • • • lo @ Pi I K L Allows you to access the GoTo screen.
Using the CE5320 Handheld M P Allows you to access the Meter Menu where you can skip a reading, change meter information, and enter information for a found meter. : Allows you to view the Properties information for the handheld: % ’ T ; Allows you to tag the account, so that you can come back to it later. Allows you to log out of N_SIGHT R900 after completing the required information. tR W – Allows you to skip the reading for this account.
Using the CE5320 Handheld DEL . Quick Keys By pressing specific keys at once, or in a particular order, you can execute a task quickly. Certain quick key tasks can be performed no matter what type of screen is shown. The following table summarizes tasks that you can perform using quick keys. Press F1 To turn on the CE5320. DEL DEL .. To enter a reading or select an item from a menu screen. tR Press ENTER INS ESC lo Press To enter a decimal point.
Using the CE5320 Handheld Press BLUE Press F1 , To backlight the display and the keys, if your CE5320 Handheld has the keyboard backlight option. Pressing these keys again will turn off the backlight. These keys work as a toggle. , F3 To reboot the CE5320 Handheld. , then se Backlighting can drain the battery rapidly. To conserve the battery, use this feature only in low light.
Using the CE5320 Handheld The N_SIGHT R900 Main Menu screen appears. se Figure 3.11 N_SIGHT R900 Main Menu Press 6 or touch item 6: Handheld. 3 Press 9 or touch 9: Stylus. el ea 2 Pi lo tR The Stylus Calibration screen appears like Figure 3.12. Figure 3.12 N_SIGHT R900 Stylus Calibration Screen Calibration is simply done by touching the center of the cross with the stylus for a couple of seconds. When the cross moves to another place, repeat the operation.
Using the CE5320 Handheld The cross moves to another location on the screen similar to that illustrated in Figure 3.13. se Figure 3.13 Stylus at Another Location on Screen Repeat holding the stylus on the cross until it moves. 6 When finished, press el ea 5 ENTER . The handheld returns to N_SIGHT R900 Main Login screen.
Using the CE5320 Handheld 1 On any reading entry screen, press P % . The Properties screen appear as illustrated in Figure 3.14. Do one or both of the following: • Proceed to “Changing the Reading Entry Direction,” in the next section. • Change the “Changing the Route Read Direction,” on page 3-24. el ea 2 se Figure 3.
Using the CE5320 Handheld Changing the Route Read Direction The handheld typically displays meters of a route from the first meter to the last meter. However, you can change the order that meters are displayed so that they are shown from the last meter to the first meter. In the Route Dir field, touch the down arrow and do one of the following: • Select FORWARD if you want the readings to advance to the next unread account in the route.
Using the CE5320 Handheld 1 Press F1 . se The F1 Menu appears as illustrated in Figure 3.15. 2 Touch el ea Figure 3.15 N_SIGHT R900 F1 Menu . Pi lo tR The System Menu appears as illustrated in Figure 3.16. 3 Touch Figure 3.16 N_SIGHT R900 System Menu .
Using the CE5320 Handheld The RF/Serial Properties screen appears as illustrated in Figure 3.17. el ea Logging In and Out of the N_SIGHT R900 se Figure 3.17 RF/Serial Properties Screen This section explains how to log into N_SIGHT R900 on the handheld to access the screens needed to complete meter reading tasks.
Using the CE5320 Handheld You can see a message like the one illustrated in Figure 3.18. Message area Version number Click . el ea 2 se Figure 3.18 N_SIGHT R900 Message Area tR There may be times when the Clock Error screen appears when you are attempting to log in. When this screen appears, continue with the following steps. Pi lo A Clock Error screen appears, prompting you to log on to manually set the clock, as illustrated in Figure 3.19. Figure 3.
Using the CE5320 Handheld 3 Click Yes. If you answer NO to the clock error message, the Login screen appears again. After you click Yes, the Set Date/Time screen appears as illustrated in Figure 3.20. 4 se Figure 3.20 N_SIGHT R900 Set Date / Time Screen If applicable, make any changes to the date and time. 5 el ea The correct date and time to use is the date and time that the handheld last synchronized. When the date and time are accurate, click OK.
Using the CE5320 Handheld 7 Click . The Select Route screen appears as illustrated in Figure 3.22. 8 Highlight the route you want, and click OK. Figure 3.23 N_SIGHT R900 Initializing Message lo tR el ea A message appears similar to the one illustrated in Figure 3.23. se Figure 3.22 N_SIGHT R900 Select Route Screen Pi When the software has finished initializing, a Reading Entry screen indicating that the sign on process is complete and that the unit is ready for use in collecting readings.
Using the CE5320 Handheld se For assistance in using the CE5320 to collect meter readings, refer to “Gathering Route Data,” on page 6-1. Logging Out of N_SIGHT R900 el ea Figure 3.24 N_SIGHT R900 Reading Entry Screen tR The only time that you need to log out of N_SIGHT R900 on the handheld is just before you begin exchanging information with the host computer. Logging out gives you access to the communication features of the handheld.
4 Using the Nomad Handheld se If you want to set up and configure the CE5320 handheld, see “Using the CE5320 Handheld,” on page 3-1. tR el ea This chapter provides basic instructions for unpacking and inspecting the Nomad. It also gives instructions for setting up the Nomad and becoming familiar with the keyboard and display. This chapter also provides help to get started with your Nomad, so that you can begin collecting information from the field and exchange information with the host computer.
Using the Nomad Handheld Inside the box with the Nomad is an Orientation Guide that exhibits the contents: Hand strap • Battery • Trimble Nomad getting started disk • AC adapter • USB cable • Stylus • Screen protectors • 4GB SD card (also included in the box) el ea se • The Guide shows you how to do the following: Install the battery • Attach the hand strap • Insert the SD card Pi lo tR • 4-2 N_SIGHT R900 User’s Manual for the Neptune Handheld System
Using the Nomad Handheld Setting Up the Nomad The following section describes how to set up your Nomad so that you can begin using it. One Nomad and a Communication Cradle se If you are using a communication cradle to power and exchange information with one handheld at a time, check that you have received the following items. Pi lo tR el ea Battery LED USB host Figure 4.1 Nomad and Cradle Charger • One Nomad handheld computer.
Using the Nomad Handheld The Router It is important that the router you use has the capability to work as a switch. If you are using a router to link cradles to exchange information with more than one Nomad at a time, check that you have the following items: One or more Nomad handheld computers. • One communication cradle for each Nomad. • One AC adapter/battery charger cable for each cradle. • One RJ45 Ethernet cable for each communication cradle.
Using the Nomad Handheld You need no special tools to connect the devices that were shipped with your handheld. Connecting the Router, Nomad Handheld Cradle, and Power Supplies Follow this procedure to connect the router, communication cradles, and power supplies. se You need a network switch or it is important that the router you use has the capability to work as a switch. If you have not already done so, make sure that you have all of the equipment you need.
Using the Nomad Handheld Power input se Ethernet connection/ data transfer RJ45 Ethernet USB client el ea Figure 4.3 Nomad Communications Cradle Connections Connect the other end of the AC adapter/battery charger into a power source. See Figure 4.3. 7 With an additional Ethernet cable, insert one of its connectors into the back of the cradle and the other into the back of the router. See Figure 4.3. tR 6 Connect the network cable to the single router.
Using the Nomad Handheld Configuring the Nomad Handheld On the Host Computer 1 On the host computer, click Start. 2 Type CMD and press Enter. A DOS window appears. Type ipconfig and press Enter. 4 Write the IP address here: _____________________________ 5 Type exit and press Enter to close the DOS window.
Using the Nomad Handheld 2 Select , Admin. el ea se The Admin Menu appears as illustrated in Figure 4.6. tR Figure 4.6 N_SIGHT R900 Admin Menu 3 Select , Reset Handheld. Pi lo Do not press Reset Handheld if the handheld is not in the communications cradle. 4 Click Yes. 5 Leave the password field blank, or if required, type BUBBA. 6 Click OK. The Communications Configuration screen appears.
Using the Nomad Handheld 7 Tab to the HHU ID field, and type the ID of the handheld. The HHU ID for the Nomad can be found four ways: • On the outside of the box in which the Nomad is packaged. • In the battery compartment on the right side. • Navigate to Windows Icon, Settings, System Tab at bottom of the screen, and then scroll to System Information and Info Tab at bottom of screen.
Using the Nomad Handheld Letter/character keys el ea se Application soft keys Direction keys Number keys tR Function key Quick keys Figure 4.7 Learning the Keyboard lo Buttons and Keys Pi In addition to an environmental seal that protects the unit from dust, dirt, and water, the Nomad includes the following features. 4-10 • Function Button—allows you to perform special tasks quickly.
Using the Nomad Handheld • Letter/Character Keys—allow you to enter a letter or character in a screen or to select an item from a list of items shown. • Application Soft Buttons—allow you to enter, change, or view information about a meter or a route. • Combination Keys—allow you to execute a task quickly by pressing certain keys at once or in a particular order. Buttons se To help you perform handheld tasks, the keyboard is color coded.
Using the Nomad Handheld Direction Buttons In conjunction with the yellow function button, the yellow direction arrows are enabled by the number buttons closest to them. You can use these buttons on the handheld to move up or down through a list of items displayed in a menu screen, and to move forward or backward within a data-entry space or through the meters of a route. Using and pressing the arrow/number button up or down displays additional screens for the account.
Using the Nomad Handheld The type of task that you can perform using a number key depends upon the type of screen that is displayed. • Menu Screen—select a numbered item from the list by pressing the key whose number corresponds to the item that you want to select. (When used this way, the number key is called a hotkey.) • Data-Entry Screen—enter a number in the data-entry screen by pressing the key with the number that you want to appear in the field.
Using the Nomad Handheld Large Keys The following figure illustrates the large keyboard. Figure 4.8 Nomad Large Keyboard Small Keys el ea se The following figure illustrates the small keyboard. Figure 4.9 Nomad Small Keyboard tR Lowercase Keys Pi lo The following figure illustrates the lowercase QWERTY keyboard. Figure 4.10 Nomad Lowercase Keyboard Uppercase Keys The following figure illustrates the uppercase QWERTY keyboard.
Using the Nomad Handheld To use the uppercase keys, tap or . Figure 4.11 Nomad Uppercase Keyboard Numeric and Symbols Keys se The following figure illustrates the keyboard with numeric and symbols keys. . el ea To use the numeric and symbols keys, tap tR Figure 4.12 Nomad Numeric and Symbols Keyboard lo Information Keys Pi Information keys only work when logged into the handheld (Production Mode).
Using the Nomad Handheld Toggles between the Automatic Meter Reading (AMR) mode: R900 Keyed Advantage R300. Accesses the Codes menu, allowing you to enter trouble codes or customer notes depending upon the type of import file you are using. se Allows you to turn the Edit mode ON. In edit mode, you can type information on screens that allow text entry.
Using the Nomad Handheld Allows you to view summary information about the route. When pressed with the CTL key, this key allows you to view screen information for the handheld, such as the version number, Internet Protocol (IP) Address, Random Access Memory (RAM), and storage. Allows you to enter a reading manually. se Allows you enter List mode where the account addresses are presented in list form, a convenient way to browse through the accounts.
Using the Nomad Handheld You can use these keys when a reading-entry screen is displayed. For example, if the you need to find more information about this meter, do the following: or DOWN Press UP keys while reading the account. This takes you to additional information. Once you display the information you need, pressing these keys again returns you to meter’s reading-entry screen.
Using the Nomad Handheld Combination Keys By pressing specific keys at once, or in a particular order, you can execute a task quickly. Certain quick key tasks can be performed no matter what type of screen is shown. The following table summarizes tasks that you can perform using quick keys. Press once. To turn off the Nomad. To enter a reading or select an item from a menu screen. tR Press lo Press Press To enter a decimal point. (This is typically required only by “floating point” meters.
Using the Nomad Handheld Press To minimize the amount of time the backlight stays on and dim it to only as bright as required to view the display. , PROGRAMS, SYSTEM TAB, Press , To perform a soft reboot of the Nomad handheld. , then se Backlighting can drain the battery rapidly. To conserve the battery, use this feature only in low light. el ea If you do not press a key within 45 seconds of activating this feature, the Nomad automatically deactivates the backlight to conserve battery power.
Using the Nomad Handheld Function Explanation Today Press to escape from any screen. Tab Press screen. to advance to the next field on the Next and previous account Press or + FORWARD Next unread tR Resequence lo Reset order/ delete read Previous menu/ back Pi . el ea Previous unread Press se BACKWARD Field Programmer Press , Press + Press , Press , then . . , then . .
Using the Nomad Handheld Function Explanation Data Logger Do one of the following: • Logged into route: • Tap , , Not logged in route: Tap . Power on the R900 BCR by pressing for two seconds on the R900 Belt Clip Receiver. el ea tR , then Do the following: 1 , , on the 2 Tap Nomad. 3 Click 4 Select the Belt Clip in the drop-down selection list. 5 Click . . Pi lo , .
Using the Nomad Handheld Calibrating the Stylus The Nomad handheld has a touchscreen display that uses a stylus for ease-of-use. Because each person’s touch differs, it is important to calibrate the stylus to the touchscreen for the user’s own personal touch. All functions are available without the stylus by using keyboard. 1 se To calibrate the stylus, complete the following procedure. On the N_SIGHT R900 Login screen, tap M or touch . Pi lo tR el ea The N_SIGHT R900 Main Menu screen appears.
Using the Nomad Handheld el ea se The Stylus Calibration screen appears like Figure 4.14. Figure 4.14 N_SIGHT R900 Stylus Calibration Screen tR Calibration is simply done by touching the center of the target with the stylus for a couple of seconds and releasing. When the target moves to another place, repeat the operation. Press the stylus on the center of the target until it moves, and then release. lo 4 Pi Once released the target moves to the next corner of the screen.
Using the Nomad Handheld el ea se The target moves to another location on the screen similar to that illustrated in Figure 4.15. Figure 4.15 Stylus at Another Location on Screen When finished, press . lo 6 Repeat pressing the stylus on the center of the target until it moves, and then release. tR 5 Pi The handheld returns to N_SIGHT R900 Main Login screen.
Using the Nomad Handheld Changing the Handheld Properties The section allows you to adjust or change the following properties for the handheld: • Key clicks • Reading entry direction • Route direction Working with the Properties Screen On any reading entry screen, press el ea 1 se To access the Properties screen, complete these steps: on the expandable keypad. Pi lo tR The Properties screen appear as illustrated in Figure 4.16. 4-26 Figure 4.
Using the Nomad Handheld Changing the Reading Entry Direction As you enter a reading in the handheld, each number can be displayed from right to left or from left to right. 2 In the Read Dir field, touch the down arrow and do one of the following: • Select LEFT TO RIGHT if you want the number to begin from the left. • Select RIGHT TO LEFT if you want the number to begin from the right. se These setting toggle between Left to Right or Right to Left according to the current setting.
Using the Nomad Handheld help you reduce errors by making sure that you press each key fully. If you do not press a key fully, the handheld does not acknowledge your entry. You can turn the Key Clicks feature on or off at any time. 4 Do one of the following: • Select the check box to enable Key Clicks. • Leave the check box empty to disable the Key Clicks. These settings toggle between on (checked) or off (unchecked) according to the current setting. Touch OK to save your settings.
Using the Nomad Handheld 2 Touch . el ea se The System Menu appears as illustrated in Figure 4.18. Figure 4.18 N_SIGHT R900 System Menu Touch . tR 3 Pi lo The RF/Serial Properties screen appears as illustrated in Figure 4.19. Figure 4.
Using the Nomad Handheld Turning On and Off the Nomad This section explains how to turn the handheld on and off, and then how to sign on to access the screens needed to complete meter reading tasks. Whenever the handheld is in a communication cradle, it is on. This is because, when connected properly, the cradle supplies power. However, once the handheld is taken out of the cradle, the unit runs on its battery.
Using the Nomad Handheld If you allow the handheld to remain inactive for the factory-set delay of 45 seconds or for the delay time specified by the host computer, it turns off automatically. After this period of inactivity, the screen of the handheld goes blank and the unit turns off to conserve the battery. Just tap the screen to use the Nomad again.
Using the Nomad Handheld You can see a message like the one illustrated in Figure 4.20. Message area el ea se Version number Figure 4.20 N_SIGHT R900 Message Area Click . tR 2 Pi lo There may be times that the Clock Error screen appears when you are attempting to log in. When this screen appears, continue with the following steps.
Using the Nomad Handheld el ea se A Clock Error screen appears, prompting you to log on and manually set the clock, as illustrated in Figure 4.21. Figure 4.21 N_SIGHT R900 Clock Error Screen 3 Click Yes. lo tR If you answer NO to the clock error message, the Login screen appears again. Pi After you click Yes, the Set Date/Time screen appears as illustrated in Figure 4.22. Figure 4.
Using the Nomad Handheld 4 If applicable, make any changes to the date and time. The correct date and time to use is the date and time that the handheld last synchronized. 5 When the date and time are accurate, click OK. el ea se The Handheld Login screen appears as illustrated in Figure 4.24. Figure 4.23 N_SIGHT R900 Handheld Login Screen tR The Reader ID field displays the information contained in the N_SIGHT R900 system.
Using the Nomad Handheld 7 Click . el ea se The Select Route screen appears as illustrated in Figure 4.24. Figure 4.24 N_SIGHT R900 Select Route Screen Highlight the route you want, and click OK. tR 8 Pi lo A message appears similar to the one illustrated in Figure 4.25. Figure 4.
Using the Nomad Handheld When the software has finished initializing a Reading Entry screen indicating that the sign on process is complete and that the unit is ready for use in collecting readings. See Figure 4.26. el ea se For assistance in using the Nomad to collect meter readings, refer to Figure 6 on Page 6-1. tR Figure 4.
5 Setting Up the R900 Belt Clip Receiver R900 Belt Clip Receiver el ea se This section introduces you to the R900® Belt Clip Receiver (R900 BCR). It will explain how the R900 BCR is incorporated into the N_SIGHT R900 host software, and how it will be used by both meter readers and operators. It will also help you become familiar with the basic features and functions the handheld computer offers. tR This chapter provides basic instructions for unpacking and inspecting the R900 BCR.
Setting Up the R900 Belt Clip Receiver Nomad Handheld and R900 Belt Clip Receiver CIS/billing software el ea se The Trimble® Nomad® (Nomad) handheld utilizes Bluetooth connectivity to Neptune’s R900 BCR to receive the meter readings. Field data collection hardware Host management software RF AMR endpoint tR Figure 5.
Setting Up the R900 Belt Clip Receiver R900 Belt Clip Receiver Components Figure 5.2 shows the basic components of the R900 BCR. LEDs Pi lo Power buttons SD/USB tR Front view el ea se Battery door Side view SD card/battery door Top view Side view Figure 5.
Setting Up the R900 Belt Clip Receiver Using the R900 Belt Clip Receiver The following section explains how to use the R900 BCR. Understanding the R900 Belt Clip Receiver Modes el ea se The following tables describe the R900 BCR modes of operation. You change modes on the R900 BCR with a combination of the Mode and Enter buttons. To cycle through available modes, you press the Mode button. The Mode indicator will flash with the color for the mode to enter.
Setting Up the R900 Belt Clip Receiver Table 5.2 R900 Belt Clip Receiver Modes Function LED Color Explanation Reading Modes Normal (Green) Normal Mode is used to connect through Bluetooth to a host device. Selection between Route (filtered) and RF Test (unfiltered) is made in the host device software. se To enter this mode from other modes. MODE Press until the Mode LED flashes green. el ea 1 ENT 2 (Yellow) , and the Mode LED turns green.
Setting Up the R900 Belt Clip Receiver Table 5.2 R900 Belt Clip Receiver Modes Function LED Color Explanation To enter from when connected to vehicle power: MODE 1 Press until the Mode LED is yellow. ENT 2 Press and release. 3 se ENT Press release. again and hold for five seconds, then el ea The Mode LED is Magenta. 4 Connect the USB. (White) Pi lo USB mass storage tR The USB charger must be capable of suppling 1A of current. The SD card appears as an external drive to the PC.
Setting Up the R900 Belt Clip Receiver Accessing the R900 Belt Clip Receiver Status Screen The R900 BCR must first be set to Normal Mode to access the R900 BCR Status screen. The following tables explains how to access the status screen on the handheld. Table 5.3 R900 Belt Clip Receiver Software Functions Accessing R900 Belt Clip Receiver Status Screen While in route Neptune Key, System, UTILS, AMR Status = Select Advanced Options. 2 Select the check box. 3 Select Belt Clip Status.
Setting Up the R900 Belt Clip Receiver Understanding the R900 Belt Clip Receiver LED Operating Modes To help you better interpret the different colors for the flashing Mode LED, refer to the following table. Table 5.4 R900 Belt Clip Receiver LED Operating Modes State LED Colors Unit powered OFF No color; LEDs off.
Setting Up the R900 Belt Clip Receiver Table 5.
Setting Up the R900 Belt Clip Receiver Understanding the External Battery Charger Status Refer to the following table for a description of the external battery LED. Table 5.
Setting Up the R900 Belt Clip Receiver The R900 Belt Clip Receiver Status screen now displays the device details. • If you have previously paired a device, go to the R900 BCR Status screen and not the AMR Connection screen. • If you want to Change Devices, you can click this option on the bottom of the R900 BCR Status screen. You then see the AMR Connection screen and can choose the device from the drop-down selection list.
Setting Up the R900 Belt Clip Receiver The following information appears on this screen. Connection Displays the type of connection used to pair the R900 BCR, such as Bluetooth Device Displays the name of the R900 BCR Temperature Displays the temperature of the R900 BCR, such as normal. SD MEM Free Displays the amount of available memory for the SD card.
Setting Up the R900 Belt Clip Receiver Selecting the R900 Belt Clip Receiver Reading Mode To choose the reading mode, complete the following steps. 1 On the Nomad, click 2 Click 5 3 Click . – Utilities. 8 – R900 Belt Clip Receiver Status. The R900 Belt Clip Receiver Status screen appears. Tap the drop-down selection list for RF Mode and you can choose the reading mode. See the modes listed above.
Setting Up the R900 Belt Clip Receiver From the Route Screen To access RF Test Mode from the Route screen, complete the following steps. In the route, click 2 Click 8 – System. 3 Click 2 – Utilities. 4 Click 7 – RF Test. . se 1 el ea The RF Test Mode screen appears as illustrated in Figure 5.4. Figure 5.5 R900 BCR RF Mode Screen from Route R900 Belt Clip Receiver SD Card Functionality tR Any data that is read by the R900 BCR and sent to the handheld is stored on its internal SD card.
Setting Up the R900 Belt Clip Receiver Updating R900 Belt Clip Receiver Firmware You cannot update multiple R900 BCRs at once; they must be updated individually. se When there is an update to the R900 BCR firmware, it is available from Neptune through the web updates in the N_SIGHT R900 software, or it can be obtained from Neptune Customer Support through email or direct upload to an FTP site.
tR el ea se Setting Up the R900 Belt Clip Receiver Figure 5.7 R900 Belt Clip Receiver Firmware Tab with Update Options Pi lo The Web Update and Local File buttons perform the same task of updating the database with the updated firmware version depending on where the updated firmware file is located. How the Firmware Update Works The following explains how the firmware update works.
6 Gathering Route Data se This chapter provides instructions for using the handheld to collect meter readings and route data. The procedures in this chapter assume that route assignments have already been loaded onto the handheld. Pi lo tR el ea When using this chapter, keep in mind that a sample reading-entry screen is shown throughout the manual. The reading-entry screen of your handheld may not resemble the one shown here.
Gathering Route Data The Reading Entry Screen The following illustration shows the N_SIGHT R900 Reading Entry screen. Icon bar Meter number Account number el ea Location in route se Read entry Figure 6.
Gathering Route Data Manually Collecting Meter Readings When using the CE5320 to collect meter readings, typically you need to enter only the reading for each meter. However, sometimes you may need to also enter a trouble code or comment concerning conditions at the account. Additionally, you may “skip” an account by inserting a “skip code” and indicating why you skipped the account.
Gathering Route Data 2 Using the number keys, enter the reading in the space provided. el ea se Reading entry field tR Figure 6.2 N_SIGHT R900 Reading Entry Field lo The number of hyphens in the reading entry field indicate the number of reading digits required. Pi 3 4 Touch or press . The N_SIGHT R900 software displays the next meter in the route, according to the route direction or . Touching this icon and temporarily change the direction for the route.
Gathering Route Data Entering a Skip Code In some cases, you may be unable to collect a reading. If you are unable to collect a reading, you can enter a skip code, giving the reason that the reading could not be obtained. Follow this procedure to enter a skip code instead of a reading. From the reading-entry screen of the meter for which you want to enter a el ea 1 se In the V4 file format, screens can appear differently depending on the file format you are using.
Gathering Route Data Click the drop-down selection list as illustrated in Figure 6.4 to choose the appropriate reason code. el ea se 2 Figure 6.4 N_SIGHT R900 Skip Order Reason Codes The actual codes that are available to you are determined by the host operator. In Comment, type any notes for this account. 4 Click Skip. Pi lo tR 3 The account is marked as skipped, as illustrated in Figure 6.5. The N_SIGHT R900 software displays the next meter in the route. Skipped read Figure 6.
Gathering Route Data Entering Comment Codes In the V4 file format, screens can appear differently depending on the file format you are using. For example, you could have either Coded Notes or Comment Codes. From the reading-entry screen of the meter for which you want to enter a el ea 1 se In some cases, you may need to enter a comment code (a coded note) for trouble or another reason for a meter.
Gathering Route Data Touch the DOWN arrow to view the list of codes, as illustrated in Figure 6.7. 3 Select the appropriate code for the trouble found. 4 Select one or two additional codes, if applicable. el ea se 2 Figure 6.7 Drop-down Selection List of Coded Notes Touch to save the trouble codes associated with the meter. Marked Comment Code tR 1. Pi lo The icon changes to , as illustrated in Figure 6.8 to show that there is a comment code attached to this account. This works as a toggle.
Gathering Route Data 5 To view the trouble codes entered for this account, click the red icon. 6 Click Route. 7 Continue entering readings within this route. el ea se to return to the Figure 6.9 Viewing Comment Codes tR Adding Free-Form Notes Pi lo Note to Pat! After you load the V2 format, this changes to Customer Notes and the appearance also change. In some cases, you might want to add some free-form notes to inform your office about a change to an account.
Gathering Route Data 1 From the reading entry screen of the meter for which you want to enter free-form notes, press . 2 Touch . el ea se A screen appears prompting you to enter a free-form notes. See Figure 6.10. Figure 6.10 N_SIGHT R900 Free Form Notes Screen Begin typing your note in the first blank line. 4 At the end of the line, tab to the second line to continue. tR 3 When you’ve completed your notes, touch .
Gathering Route Data Leaving a Reading Blank In some cases, you need to leave a reading blank. For example, if a meter’s reading is to be estimated by your company’s billing computer. Follow this procedure to skip over a meter without entering a reading or a skip code. 1 Access the reading entry screen of the meter you want to skip. Figure 6.
Gathering Route Data Collecting RR Readings When you receive your Neptune handheld, it is factory-set to collect readings manually using the keyboard. When you begin readings manually, the handheld screen appears similar to the one illustrated in Figure 6.12. el ea Figure 6.
Gathering Route Data Collecting an RF Reading When you approach an RF account while collecting meter readings on a route, the screen similar to the one illustrated in Figure 6.13 appears. RF read; If current account is R300, R3 displays. 357 FOREST COURT tR el ea se RF entry lo Figure 6.13 N_SIGHT R900 RF Reading Screen Pi While on a Keyed account or an R900 account, the handheld collects R900 meter readings in the background.
Gathering Route Data Working with Accounts While you are reading meters and when you are working with accounts, there are certain tasks that you need to perform to help you with your data collection. Changing the Route Direction, Forward or Reverse Right route direction icon Pi lo tR el ea On the Reading Entry screen, click .
Gathering Route Data The icon changes to , as illustrated in Figure 6.15. This works as a toggle between the two read directions, forward and reverse. el ea se Left route direction icon Figure 6.15 Right to Left Route Direction Icon tR Tagging an Account Pi lo While you are reading meters, there may be a need to tag an account and come back to it later. Follow this procedure to tag or untag accounts within the route for which you want to complete the readings later on.
Gathering Route Data 1 On the Reading Entry screen, do one of the following: • Click Tag account icon . or Press . tR el ea se • Figure 6.16 Tag Account Icon Tag icon Pi lo The icon changes to , as illustrated in Figure 6.17. This works as a toggle between tagged and untagged accounts. Figure 6.
Gathering Route Data 2 Continue entering readings within this route. 3 To search the tagged accounts so that you can complete the readings for them, press . Finding Information 1 el ea se When you are reading meters and need to find an account, an address, a meter number, or some other information, you can easily do so by using the N_SIGHT R900 Find function.
Gathering Route Data 2 Touch . el ea se The list of fields displays for you to select the type of information you want to find. See Figure 6.19. Figure 6.19 Search Display Fields Select Multiple to enter more than one value for the search. See Figure 6.20. Pi lo tR 3 Figure 6.
el ea se Gathering Route Data Figure 6.21 Search Screen Multiple Values to Match 4 Touch the field for the information you want to find. Your selection appears in the field. Type a value for the information you want to find in the Value field, if applicable. tR 5 Pi lo You can find information within only the current route, or within any of the routes you selected when you logged into N_SIGHT R900. The field named Display Fields are typically where your address information is located.
Gathering Route Data 7 Touch one of the following to begin your search. • Search> if you want to search forward in the route •
Gathering Route Data el ea se The handheld sounds and the Hi/Lo/No/Inact Check screen appears as illustrated in Figure 6.23. Figure 6.23 N_SIGHT R900 Hi / Lo / No / Inact Screen N_SIGHT R900 wants you to be sure that you entered the number correctly. If you are sure this is the correct reading, then enter the numbers again on the Hi/Lo/No/Inact Check screen. tR 2 Pi lo You must enter the same digits in the reading to pass the high/low audit during the second attempt.
Gathering Route Data Removing a Reading In some cases, you may need to clear or delete a reading. For example, if you make a mistake entering a reading and need to enter it again. Follow this procedure to clear an existing reading from the handheld. Display the reading entry screen of the meter whose reading you want to clear. See Figure 6.24. Figure 6.24 Reading to be Cleared lo tR el ea se 1 Pi You can only clear or reset readings for the same day.
Gathering Route Data el ea se The Reset Order screen appears as illustrated in Figure 6.25. Figure 6.25 N_SIGHT R900 Reset Order Screen Press Y or touch Yes to reset the reading. Pi lo tR 3 Figure 6.26 Reset Reading The reading is then reset back to UR (unread).
Gathering Route Data You can now enter a new reading or skip code, or leave the reading blank and display the reading entry screen of the next meter on the route. If you reset a created found meter account, the found meter account is cleared in its entirety. Clearing a Skip Code el ea Display the reading entry screen of the meter whose reading you skipped. See Figure 6.27. Pi lo tR 1 se In some cases, you may need to clear a skip code.
Gathering Route Data el ea se The Undo Skipped Order screen appears as illustrated in Figure 6.28. Figure 6.28 N_SIGHT R900 Undo Skipped Order Screen Press Y or touch Yes to unskip the reading. tR 3 Pi lo The reading is then reset back to UR (unread) as illustrated in Figure 6.29. Figure 6.29 Reading Field after Unskipped You can now continue with a new reading, or leave the reading blank and display the reading entry screen of the next meter on the route.
Gathering Route Data Clearing a Comment Code, Customer Note, or Trouble Code In some cases, you may need to clear a code that you’ve entered for a comment code, customer note, or a trouble code. Follow this procedure to clear the code you entered on the handheld. 1 Identify the account that has the code or note you want to clear. Marked comment code Figure 6.30 Screen Showing Code Attached Pi lo tR el ea se The icon, as illustrated in Figure 6.
Gathering Route Data 2 Go to the screen where you entered the code or note. See Figure 6.31. 3 Press . el ea se The code or note is then cleared from this account. Figure 6.31 Screen Where Code Was Entered tR Adding a New Meter to a Route Pi lo If you find a meter on your route that has not yet been loaded on the handheld, you can add the new meter and information about it to the current route. Follow this procedure to add a new meter to an existing route.
Gathering Route Data 1 Press . el ea se The Meter Process Menu appears as illustrated in Figure 6.32. Figure 6.32 N_SIGHT R900 Meter Process Menu 2 Touch . Pi lo tR The New Meter screen appears as illustrated in Figure 6.33. Figure 6.33 N_SIGHT R900 New Meter Screen 3 6-28 Using the letter and number keys, type the meter number for the new meter in the ID EXP field.
Gathering Route Data 4 In the MTR TYPE field, touch the DOWN type of meter just found. arrow and select the 5 Touch the DIALS field, and enter the number of dials that the new meter uses. 6 Touch the DECIMALS field, and enter the number of decimals that the meter uses. 7 Touch the ADDRESS field, and type the address for the account. 8 Touch the notes field and type any notes, if applicable. 9 Touch se to add the found meter. The found meter is now added to the route.
Gathering Route Data 2 Press . el ea se The Meter Process Menu appears as illustrated in Figure 6.35. Figure 6.35 N_SIGHT R900 Meter Process Menu Touch . tR 3 Pi lo The Change Meter Info screen appears as illustrated in Figure 6.36. Figure 6.
Gathering Route Data 5 Correct any of the following information. • Using the letter and number keys, correct the meter number in the ID EXP field, if applicable. • arrow, and select the In the MTR TYPE field, touch the type of meter just found, if applicable. • Touch the DIALS field, and enter the number of dials that the new meter uses, if applicable. • Touch the DECIMALS field, and enter the number of decimals that the meter uses, if applicable.
Gathering Route Data Moving Through Reading Entry Screens The handheld moves from one reading-entry screen to the next in one of two ways: When reading meters, the N_SIGHT R900 software automatically advances to next meter in the route after you enter a reading or a skip code for the current meter on the route. See “Entering a Reading,” on page 6-3.
Gathering Route Data Make sure that the meter for which you want to view additional information is shown in the display. el ea se 1 Figure 6.37 Additional Meter Information to View 2 Press twice. Pi lo tR The Location and Hazard Codes screen appears as illustrated in Figure 6.38. Figure 6.38 Location and Hazard Codes Screen You can view two location codes and two hazard codes for each account.
Gathering Route Data 3 When finished viewing these codes, do one of the following. • Press Esc to return to the Reading Entry screen. • Press to view the Statistics for Loaded Routes screen. Statistics for Loaded Routes To view statistics for loaded routes, follow this procedure. Make sure that the meter for which you want to view statistics for loaded routes is shown in the display. Figure 6.
Gathering Route Data 2 Press . el ea se The Statistics for Loaded Routes screen appears as illustrated in Figure 6.40. Figure 6.40 Statistics for Loaded Routes Screen You can view the number of unread accounts, skipped accounts, and read accounts for each of the loaded routes. tR • Press Esc to return to the Reading Entry screen. • Press screen. again to view the Location and Hazard Codes Pi Moving Around Routes When finished viewing these statistics, do one of the following.
Gathering Route Data 1 Press . el ea se The GoTo screen appears as illustrated in Figure 6.41. Figure 6.41 N_SIGHT R900 GoTo Screen On this screen, do one of the following to move to where you want to go. tR 2 Press or touch Prev Route to go to the previous route. • Press or touch Next Route to go to the next route. Pi lo • 3 6-36 • Press or touch Beg of Route to go to the beginning of the current route. • Press or touch End of Route to go to the end of the current route.
Gathering Route Data Resequencing Routes Before selecting to resequence a route, you should confirm with your Utility Office Manager that your billing system can accept the route in a resequenced order. se Resequencing allows you to sort meters by the sequence numbers or by the timestamp of when readings were collected. Whenever you exit the N_SIGHT R900 software, you are given the option to resequence. However, you can resequence while you are reading meters on your route.
Gathering Route Data 2 Press 3 Then touch touch . , and . 4 el ea se The Resequence screen appears as illustrated in Figure 6.43. Figure 6.43 Resequence Screen Make your selections for the following. Resequence After – if you want the account to resequence after the current account tR • Reseq After – if you want to specify a certain position in the route. • Resequence To – if you want to resequence all account to a certain position in the route.
Gathering Route Data Resequence While Collecting Readings Follow this procedure to turn on or off resequencing while collecting readings. 1 Press 2 Then touch , and . tR el ea The Resequencing screen appears as illustrated in Figure 6.44. se touch . Figure 6.44 Inline Resequencing Screen This function works as a toggle either on or off. Use this screen to turn it on or off, when applicable.
Gathering Route Data Follow this procedure to confirm resequencing. When you press to exit the N_SIGHT R900 software, the Confirm Resequencing screen appears as illustrated in Figure 6.45. el ea se 1 Figure 6.45 Confirm Resequencing Screen Touch the to select one of the following options.
7 Communicating with the Host Computer el ea se Once the software for the Neptune handheld system is set up and the hardware is connected as described in either “Setting Up the CE5320,” on page 3-3 or “Setting Up the Nomad,” on page 4-3, use the procedures of this chapter to exchange information with the host computer. During a typical information exchange, assignments and other route data, such as code tables, are sent to the handheld, and meter readings and route information are sent to the host.
Communicating with the Host Computer 1 Exit N_SIGHT R900 by pressing . el ea se The Confirm Resequencing screen appears as illustrated in Figure 7.1. Figure 7.1 Confirm Resequencing Screen Touch the in the Change Reseq Status to select one of the following options, if applicable: tR 2 Timestamp Reseq • Accept Reseq lo • Reject Reseq Pi • If you have more than one route, select the next route, and repeat step 2.
Communicating with the Host Computer 3 Touch to confirm your resequencing choice. el ea se The Handheld Logout screen appears as illustrated in Figure 7.2. Figure 7.2 N_SIGHT R900 Handheld Logout Screen Type any notes, if applicable. 5 Touch Logout. tR 4 Pi lo The Hold Routes screen appears as illustrated in Figure 7.3. Figure 7.
Communicating with the Host Computer 6 Touch the in Change Hold Status to select one of the following options, if applicable. None Hold none of the accounts in the handheld. Unread/Skipped Hold all unread accounts and all skipped accounts in the handheld. Unread Hold only the unread accounts in the handheld. se All of these hold functions determine which accounts are left in the handheld after the route is uploaded. Select the route to hold, if applicable. 8 Touch el ea 7 .
Communicating with the Host Computer 1 2 Do one of the following. • Place the CE5320B handheld in the cradle by sliding it bottom first into the cradle. • Place the Nomad handheld into the Charging/Communications Cradle or connect the Nomad to the PC with the USB Cable. On the N_SIGHT R900 Login screen, Touch Synchronize to start communications. An X appears until Network Connection is established Pi lo tR el ea se press or touch Synchronize. Figure 7.
Communicating with the Host Computer Pi lo tR el ea se Notes: 7-6 N_SIGHT R900 User’s Manual for the Neptune Handheld System
8 Using the Field Programmer el ea se This chapter provides fundamental instructions for operating the Field Programmer including how to connect the mouse to the CE5320 and the Nomad handheld devices, programming the device, and more. This chapter contains basic features of the Field Programmer and it also gives instructions for setting it up, so that it can be used to collect information from the field.
Using the Field Programmer Connecting the Mouse to the CE5320 The following illustration displays some of the features of the mouse that connects to the CE5320. se Small red dot on mouse connector el ea Touch-read inductive coupling Programming button tR Alligator clips to connect red, green, and black wires on register IR Programming LED for R900G endpoint lo Figure 8.1 Field Programmer Mouse for the CE5320 To connect the mouse to the CE5320, complete the following steps.
Using the Field Programmer Pi lo tR el ea se Alligator clips to connect red, green, and black wires on register Figure 8.
Using the Field Programmer Connecting the Mouse to the Nomad The following illustration displays some of the features of the mouse se USB mouse connector Touch-read inductive coupling el ea Programming button Alligator clips to connect red, green, and black wires on register tR IR Programming LED for R900G endpoint Figure 8.3 Field Programmer Mouse for the Nomad lo To connect the mouse to the Nomad Field Programmer, complete the following steps.
Pi lo tR el ea se Using the Field Programmer Alligator clips to connect red, green, and black wires on register Figure 8.
Using the Field Programmer Verifying the Handheld Recognizes the Mouse If the handheld does not recognize the mouse, complete the following steps. Exit the NHPSProSys software. See “Exiting the Software,” on page 7-1. 2 Verify that the mouse and/or receiver are connected to the handheld device. 3 Run InstallEngine_HH.exe and wait for it to finish. 4 Restart the handheld using the Software Reset located in Options in the CE window. 5 When the handheld is running, select NHPSProSys.exe.
Using the Field Programmer 1 From the N_SIGHT R900 Login screen, touch Menu. 2 Touch 3 Select , Field Programmer. . el ea se The Field Programmer Menu appears. Figure 8.5 Field Programmer Menu Touch the option you want to use. tR 4 Program Pro Read lo • Configure ProRead • Program Gas • Configure Gas Pi • The Field Programmer Password screen appears. Figure 8.
Using the Field Programmer 5 Type your password. If you cannot remember your password, you can touch or click a clue. to display On this screen, you can also change your password as described in “Changing Your Password,” on page 8-8 or you can cancel logging in to the system Click . Changing Your Password 1 el ea Complete the following steps to change your password. se 6 On the Field Programmer Password screen, touch tR . Pi lo The Change Password screen appears. See Figure 8.7. Figure 8.
Using the Field Programmer 4 In Confirm, type your new password again. What you enter in New Password and Confirm must match in order for you to change the password. If they do not, you will receive an error message. 5 Touch . tR Programming the ProRead el ea se Your password is now changed. Conguring the ProRead lo The first time you use the Field Programmer software after the installation, you need to configure both the ProRead and the gas functionality.
Using the Field Programmer 1 Select Program ProRead from the Field Programmer Menu. See “Starting Field Programmer,” on page 8-6. el ea se The ProRead Programming screen appears. See Figure 8.8. Figure 8.8 ProRead Configuration Screen Touch for Format Name. tR 2 A selection list similar to Figure 8.9 appears. lo Figure 8.9 Format Name Selection List Touch or click the format you want, and double click or press Enter.
Using the Field Programmer • Coil – if you are using the touchpad • 2W – (2-wire) if you are using the alligator clip For Dial Code, touch one of the following to adjust the number of meter reading digits returned from the register to a reading device: 49 • 59 • 65 • otr – to choose another value from a selection list. See Figure 8.10. (To return to the screen from this list, select None.) se • Figure 8.10 Otr Selection List lo tR 5 For Connectivity, touch one of the following.
Using the Field Programmer 8 9 Connect in one of the following ways. • For coil, align the mouse coil with the receptacle, then proceed to step 9. • For alligator clips, attach the clips to the corresponding wire color, then proceed to step 9. Start Programming in one of the following ways. • Touch or click . el ea se (This button can only be used for programming; it cannot be used for Read or Query.) • Press the program button on the mouse. • Press Enter.
Using the Field Programmer el ea se Details display the data in raw format. See Figure 8.12. Figure 8.12 ProRead Program Details Screen tR 11 Touch or click screen. to return to the ProRead Configuration 12 You can program a similar register that can automatically generate again. lo a new ID number by pressing Pi 13 You can program a different type of register by repeating steps 1 through 10. 14 When finished programming, choose one of the following. • Touch or click Read to take a reading.
Using the Field Programmer Querying the ProRead Use the query function to determine the current programming configuration of a ProRead register. You can determine the format type, Dial Code setting, Network Numbers, ID number, and other important settings from the query results. This information is especially critical when using the Field Programmer to read registers, because the programmer must first be configured with the proper settings before it can read successfully.
Using the Field Programmer el ea se The query results appear similar to that of Figure 8.14. Figure 8.14 ProRead Query Results 4 tR The query results should confirm that the ProRead register is programmer correctly. Repeat steps 1 through 3 to query another register or choose one of the following. Touch or click Read to take a reading. lo • Pi • • Touch or click Program to program the register. Touch or click to return to the main screen.
Using the Field Programmer 1 Select ProRead from the Field Programmer menu. 2 Select the Read tab. Figure 8.15 ProRead Read Screen Select Network Type. tR 3 el ea se The ProRead Read screen appears. See Figure 8.15 4 Select the Connectivity. Pi lo • 5 Align the mouse with the register. Touch or click Coil to collect a reading. • Select 2W to use without receptacle. • Select 3W for programmed registers. Touch or click to collect the reading. See Figure 8.16. Figure 8.
Using the Field Programmer If an error message appears during a read attempt, it is most likely due to improper format information. Repeat steps 1 through 5 to read another register, or choose one of the following. • Touch or click Program to program the register. • Touch or click Query to query the register. • Touch or click Viewing Software and Firmware Information to return to the main screen. se 6 Select the Info tab. lo 2 Select Program ProRead from the Field Programmer menu.
Using the Field Programmer Programming the R900G Endpoint You need to configure the gas functionality in the Field Programmer software after the installation. Configuring Gas Select Configure Gas from the Field Programmer Menu. See “Starting Field Programmer,” on page 8-6. 2 When prompted, enter your password. See Figure 8.6 on page 8-7. el ea 1 se To program the R900G endpoint, use Neptune’s N_SIGHT R900 and complete the following steps.
Using the Field Programmer Collecting the Initial Reading To use the Field Programmer for R900G endpoints, complete the following steps. 1 Select Program Gas from the Field Programmer Menu. Touch Name. Figure 8.19 Gas Program Screen for Format lo 2 tR el ea se The Program Gas screen appears as illustrated in Figure 8.19. Pi A selection list similar to Figure 8.20 appears. Figure 8.
Using the Field Programmer 3 Touch or click the format you want and press Enter. 4 For Initial Reading, type a value. 5 Align the IR LED to Gas Programming post, and do one of the following to program gas: • Press the program button on the mouse • Press Enter. • Touch or click . se (This button can only be used for programming; it cannot be used for Read or Query.
Using the Field Programmer 6 You can program another gas register by repeating steps 1 through 5, or touch to return to the main screen. Querying the R900G Endpoint Use the query function to check the current configuration of the R900G. Perform a query after you program the endpoint, or anytime you want to verify that the correct parameters are programmed in the unit. Select Program Gas from the Field Programmer Menu. 2 Select the Query tab.
Using the Field Programmer 3 Touch . el ea se The query results appear similar to that of Figure 8.24. Figure 8.24 Gas Query Results tR The query results should confirm that the R900G endpoint is programmed correctly. 4 Repeat steps 1 through 3 to query another endpoint or choose one of the following:. Pi lo • 5 8-22 Touch or click Read to take a reading. • Touch or click Program to program the register.
Using the Field Programmer Using Command Gas The Command Gas tab allows you to perform the following functions at any time you are using the Field Programmer for gas functionality. Refresh the data for the R900G endpoint. • Place the R900G endpoint in Sleep mode. • Wake up the R900G endpoint from sleep mode. • Close the Program Gas screen and return to the start screen. se • el ea In order to perform these commands, align the mouse with the unit.
Using the Field Programmer Do one of the following: • Touch or click Refresh to force the R900G to transmit the most current reading. • Touch or click Sleep to place the R900G endpoint in sleep mode to be used for shipping. • Touch or click Wakeup to activate the R900G endpoint from sleep mode. • Click Close to exit the Program Gas screen and return to the start screen. se 4 el ea Any time you are using the Field Programmer gas program you can use the functions on the Command Gas screen.
Using the Field Programmer 3 Enter the MIU ID to read a specific unit. el ea se Leaving the MIU ID blank allows you to received all readings in a range. Figure 8.27 Gas Reading Result Screen Touch or click ing. on the Field Programmer to collect a read- tR 4 lo If an error message appears during a read attempt, it is most likely due to improper format information. Press Clear to clear the reading and repeat steps 1 through 4 to read another MIU.
Using the Field Programmer 1 Select Program Gas from the Field Programmer menu. 2 Select the Info tab. el ea se The software and firmware information appears. See Figure 8.28. Figure 8.28 Gas Software and Firmware Information Touch or click to return to the Field Programmer menu. tR 3 Networking Two Registers lo The term Networking is used to refer to the process of connecting multiple registers to a single receptacle.
Using the Field Programmer 1 Select the appropriate High Side programming format, such as, STD 8ID HIGH 2 • Dial Code • User Characters • ID Number When you have properly entered all information, press PROG to program the primary register. se 3 Enter the following information. Programming the Network Secondary Register 1 el ea To program the network secondary register, complete the following steps.
Using the Field Programmer Wiring the Registers Refer to the following Neptune guides for complete instructions on wiring the registers. • E-Coder Quick Install Guide, Part Number 12563-001 • Encoder Quick Install Guide, Part Number 12572-001 Managing Formats Managing Formats for ProRead Registers se The Neptune Field Programmer allows you to manage formats for programming ProRead registers and R900G endpoints. el ea When you program a ProRead register, you can work with the format you need.
Using the Field Programmer Selecting ProRead Preferences To select preferences for programming a ProRead register, complete the following steps. On the Field Programmer Menu, touch or click Configure ProRead. See Figure 8.29. el ea se 1 Figure 8.29 Field Programmer Menu When the Field Programmer Password screen appears, type your password and do one of the following. tR 2 Touch • Click . lo • Press Enter.
Using the Field Programmer el ea se After entering your password, the Preferences screen appears as illustrated in Figure 8.30. Figure 8.30 ProRead Preferences Screen Pi lo tR On this screen, select one for each of the following. 3 8-30 Auto Increment Allows the system to automatically increment the ID numbering by one digit. Auto Decrement Allows the system to automatically decrement the ID numbering by one digit. Confirmation Allows additional dialog to confirm the action to be performed.
Using the Field Programmer Selecting a ProRead Format Selecting formats allows you to see a list of only the formats used by your utility. This eliminates unused formats which makes it easier to select formats and reduce errors. Touch or click SelectFMT to view the available formats used for programming ProRead registers. See Figure 8.31. Figure 8.31 Select Formats Screen lo tR el ea 1 se To select the formats for programming a ProRead register, complete the following steps.
Using the Field Programmer Editing a ProRead Format To make changes to an existing format, complete the following steps. 1 On the Field Programmer Menu, touch or click Configure ProRead. 2 Select NewFMT. tR el ea se The New Format screen appears as illustrated in Figure 8.32. Figure 8.32 ProRead New Format Screen Pi lo The following information appears. 3 8-32 • Available Formats display at the top of the screen (both standard and custom).
Using the Field Programmer Although you can remove a format from the User Selected list, it remains in the Available Formats list. Allows you to close the ProRead Configuration and return to the previous screen. NewFMT Allows you to edit or create a ProRead Format. se Close Touch 5 Touch or click to select the format to edit from the list of available in Format Name. 6 Make any necessary changes on this screen, if applicable. Touch to make changes to Stop Bits, Clock Divisor, or Tokens.
Using the Field Programmer Using the New ProRead Format To use the newly created format to program ProRead registers, complete the following steps. 1 Select the SelectFMT tab. 2 Complete the steps outlined in “Selecting a ProRead Format,” on page 8-31. 3 Refer to “Programming the ProRead,” on page 8-9 to program, query, or read the ProRead register using the newly created format.
Using the Field Programmer Creating a New ProRead Format There are very few cases where a new format is required. Creating a new format requires detailed knowledge of the ProRead register and Neptune data collectors. You should first see if you can edit an existing format before creating a new format from scratch. To create a new format and have it appear in the Available Formats list, complete the following steps. On the Field Programmer Menu, touch or click Configure ProRead. 2 Select NewFMT.
Using the Field Programmer Touch to select the format to edit from the list of available in Format Name. 5 Touch . See Figure 8.34. el ea se 4 Figure 8.34 New Button Available lo tR Touch to view a format from the list of available formats. The screen then displays all the values associated with that format. You can select to copy this format by clicking or touching Edit. To save the copied format as a new format, touch or click Save As and give the format a new name.
Using the Field Programmer 8 Touch to select from the list of available values of 1 to 10 for ID Digits. 9 Type three alphanumeric character for User Char. el ea 10 Type the number for the Network No. se If Network is selected, you can enter the Network No. and Size. If the network number is less than 99, the network size defaults to 0 and cannot be edited. You can only configure the network size when the network number is 99. 11 Enter the size, if applicable. tR 12 On the NewFMT screen, select .
Using the Field Programmer 1 Select 2 or 1 for Stop Bits. 2 Select 1 or 16 for Clock Divisor. 3 Touch or the Cus_FMT2 tab. el ea se The Cus_FMT2 screen appears as illustrated in Figure 8.36. Figure 8.36 Custom Format 2 Screen Type an alphanumeric character in Character, if applicable. 5 From the selection list of Tokens, touch the token you want to add to the custom format.
Using the Field Programmer Saving the Custom ProRead Format 1 Touch or click ated. to save the changes to the new format cre- A confirmation dialog appears asking you to confirm the changes to the present format. 2 Click Yes to save the format, or No to cancel. Creating Formats for R900G Endpoints se When you program an R900G endpoint, you have the flexibility to work with the format you need by doing the following: Set your preferences for the type of endpoint you will be programming.
Using the Field Programmer Configuring Gas To select preferences for programming a gas endpoint, complete the following steps. On the Field Programmer Menu, touch or click Configure Gas. See Figure 8.5 on page 8-7. el ea The Field Programmer Password screen appears as shown in Figure 8.37. se 1 Figure 8.37 Configure Gas Password Screen On the Field Programmer Password screen, type your password and do one of the following: tR 2 Touch • Click • Press Enter. .
Using the Field Programmer 4 Do one of the following: • Touch Close to close the gas configuration screen and return to the previous screen. • Touch SelectFMT to select a format that is already available for the Field Programmer. • Touch NewFMT to create a new format and add it to the list of available formats.
Using the Field Programmer 5 Touch to select a format from the list of available in Format Name. The formats preceded by (NTG) are standard ProRead formats from Neptune. The formats without (NTG) are custom formats defined by the user. The following information appears: • User Selected shows the formats already selected. se Available Formats display at the top of the screen. On this screen, do any the following by selecting the corresponding button or tab.
Using the Field Programmer Adding or Editing a Gas Format To add a new format and have it appear in the Available Formats list, you can either edit an existing format, or add a new format. Editing an Existing Gas Format To edit an existing gas format, complete the following steps. 1 Touch NewFMT. The New Format screen appears as illustrated in Figure 8.38 on page 8-41. Touch 3 Touch in Format Name to select a format from the available gas formats. el ea .
Using the Field Programmer After you select a Notes: format, all the values associated with it appear as shown in Figure 8.40. el ea se You can then make any necessary changes. Figure 8.40 Gas Values Shown on New Format Screen Touch or click in MULTIPLIER to select the correct value from 0.01 to 1000 to be use for the format. 6 Type a value for INPUT to enter the input rate. This is controlled by the index.
Using the Field Programmer 9 Type the actual meter reading in Initial Reading. 10 Select AB for clockwise rotation or BA for counter-clockwise rotation. Use the table on “Meter Input Drive Rotation,” on page 8-45. . Table 7.
Using the Field Programmer 3 Touch or click Yes to save the changes to the new format or No to cancel. 4 Type the name of the new format in Format Name. If you selected a standard format, and made changes to it, you must type a new name for the format. A dialog appears asking you to enter a different name for the format. Touch or click mat Name. 6 Touch or click , and type the name of the new format in For- . se 5 el ea The new format is saved to the list of available gas formats.
Using the Field Programmer 3 Touch NewFMT. 4 Touch since the NewFMT screen now defaults to New to select an existing format name. See Figure 8.39 on page 8-43. 5 Touch . el ea The New Format screen appears with the fields and selections empty. se The New Format screen appears as illustrated in Figure 8.38 on page 8-41. Figure 8.41 Gas New Format Screen – Blank Type the name of the new format in Format Name. 7 Complete information for the following items, where applicable.
Using the Field Programmer Using the Gas Format To use the newly created gas format to program gas registers, complete the following steps. Select Configure Gas from the Field Programmer Menu. See Figure 8.5 on page 8-7. 2 When prompted, enter your password. See “Starting Field Programmer,” on page 8-6. 3 Select the SelectFMT tab. 4 Complete the steps outlined in “Selecting a Gas Format,” on page 8-41.
Using the Field Programmer 6 Touch or click Yes to save the format or No to cancel. The format is no longer available for selection on the Field Programmer. Pi lo tR el ea se You cannot delete a standard format from the list of available formats. You can only delete user defined formats.
Using the Field Programmer Pi lo tR el ea se Notes: 8-50 N_SIGHT R900 User’s Manual for the Neptune Handheld System
9 Maintaining and Repairing the Neptune Handheld System Recommended Maintenance el ea se This chapter provides instructions for maintaining and repairing the CE5320, the Nomad, and the R900 Belt Clip Receiver, and includes recommended spare parts. This chapter also gives instructions for packing and shipping the Neptune handheld system to Neptune should you ever need to return any unit for repair. lo tR The CE5320 and the Nomad require little maintenance.
Maintaining and Repairing the Neptune Handheld System Storing the CE5320 If you intend to store the CE5320 for more than one week, there are precautions you need to take to ensure that the unit functions properly when you are ready to use it: • If you are storing the CE5320 for one to three weeks, refer to “Short-term Storage,” on this page. • If you are storing the CE5320 for longer than three weeks, refer to “Long-term Storage,” on this page.
Maintaining and Repairing the Neptune Handheld System To prepare the CE5320 for use after long-term storage, use one of the following methods: • Typical method—to ensure that the battery is fully charged, allow the CE5320 to recharge at least 24 hours. • Quick method—if your company routinely recharges the CE5320 each business day, allow the CE5320 to recharge for 12 hours. Checking the Battery Status el ea se To check the status of the battery, place the CE5320 in a communication cradle.
Maintaining and Repairing the Neptune Handheld System Transporting the CE5320 When transporting the CE5320, keep the following precautions in mind: The recommended temperature range for operating the CE5320 is from -30°C to +50°C (-22°F to 122°F). Short exposure to temperatures lower or higher than these can cause the display to turn very dark or very light until the unit returns to the recommended operating temperature range. This usually occurs if the CE5320 is left in a vehicle during a hot or cold day.
Maintaining and Repairing the Neptune Handheld System Recharging the Battery The CE5320 uses a high-quality, lithium ion battery. It can be recharged more than 500 times. When used under normal conditions, the battery should last about 24 months, although its life is reduced by repeated or prolonged total discharges. Follow this procedure to recharge the battery. se Do not attempt to recharge the battery if the CE5320 is not within a temperature of 0ºC to 45ºC (32ºF to 113ºF).
Maintaining and Repairing the Neptune Handheld System . The battery status indicator, located at the bottom right of the handheld keyboard as shown in Figure 9.1 on Page 9-3, changes color to notify the meter reader of the battery charge status. A red light indicates that the battery is low while a green light indicates that the battery is fully charged. se This procedure could take up to 16 hours to complete. Be sure the handheld can be available for that amount of time before beginning the calibration.
Maintaining and Repairing the Neptune Handheld System 3 Place the handheld in the cradle. 4 On the N_SIGHT R900 Login screen, press M or touch Menu. el ea se The N_SIGHT R900 Main Menu screen appears. Figure 9.3 N_SIGHT R900 Main Menu Press 1 or touch Admin. tR 5 Pi lo The Admin Menu appears. Figure 9.
Maintaining and Repairing the Neptune Handheld System 6 Press 5 or touch Config Battery. el ea se The Calibrate Battery screen appears. Figure 9.5 N_SIGHT R900 Calibrate Battery Screen Press Y or touch Yes. 8 Type your password when prompted. tR 7 lo The battery calibration begins and will take approximately 24 hours to complete. Pi Neptune recommends calibrating the battery if the battery is deeply discharged, if it is replaced with a new battery, or once every three months.
Maintaining and Repairing the Neptune Handheld System Replacing the Battery If you find that the battery does not last for eight hours after having been recharged, you need to replace it. To replace the battery, you need the following equipment: • One small, flat-blade screwdriver • One lithium-ion replacement battery, part number 8136-015 se Follow this procedure to remove the battery from the CE5320 and replace it with a new one.
Maintaining and Repairing the Neptune Handheld System Because the CE5320 uses captive screws, you cannot remove the screws, but can only loosen them until they detach from the back panel. To install a new battery, use the following procedure. 1 Fold the foam flap back and remove the old battery. 2 Position the new battery over the compartment so that the label of 3 Lower the left side of the battery — the side that is across from the ) — into the battery compartment.
Maintaining and Repairing the Neptune Handheld System Removing or Replacing the Handstrap Follow this procedure to remove the handstrap for cleaning or to install a new handstrap. Equipment To remove or replace the handstrap, you need the following equipment: One small, flat-blade screwdriver • If you are replacing the handstrap, one replacement handstrap (package of 4), part no.
Maintaining and Repairing the Neptune Handheld System Using a small, flat-blade screwdriver, turn each of the four captive screws that secure the door of the battery compartment counterclockwise to loosen them. See Figure 9.9. se 4 5 el ea Figure 9.9 Removing the Captive Screws Lift the door from the back panel. tR Because the CE5320 uses captive screws, you cannot remove the screws, but can only loosen them until they detach from the back panel.
se Maintaining and Repairing the Neptune Handheld System Replacing el ea Figure 9.10 Opening the Velcro Closure To replace the existing strap or to install a new one, use the following procedure. Fold the slotted end of the handstrap back to form a hinge and loosely secure the Velcro closure. 2 Hold the door of the battery compartment so that the screws face you. Then, push the slotted ends of the handstrap through the two holes on the door.
Maintaining and Repairing the Neptune Handheld System 6 Align the hole in the other end of the handstrap with the screw hole on the back panel of the CE5320. Then, replace the plastic washer and screw that you removed earlier. 7 Tighten the screw by turning it clockwise until you feel some resistance. 8 Secure the Velcro closure, adjusting its tightness to your preference. Maintaining the Nomad Battery Life se The lithium-ion battery life is dependent upon the usage and operating environment.
Maintaining and Repairing the Neptune Handheld System Other factors that may have some impact on battery life include heavy usage of the Bluetooth radio and heavy processing by the CPU, but these factors are typically less significant. Charging the Battery You can charge the battery in the unit or apart from the unit with an external battery charger (sold separately as an accessory). Connect the power adapter for your country to the power cord and attach to the power supply.
Maintaining and Repairing the Neptune Handheld System Replacing the Battery The unit was designed to be able to replace the battery quickly without resetting it. The unit saves enough power (in Replace Battery mode) that if you swap the battery within approximately one minute, it will not trigger a reset. If the saved power runs out before the new battery is installed, the unit will reset.
Maintaining and Repairing the Neptune Handheld System 8 Place the battery door over the battery, with the flat side of the battery door at the top of the unit. Use the stylus or screwdriver to finger-tighten the four screws. 9 Replace the hand strap. 10 Power on the unit to resume operation. Calibrating the Nomad Battery se Neptune recommends calibrating the battery if the battery is deeply discharged, if it is replaced with a new battery, or once every three months.
Maintaining and Repairing the Neptune Handheld System During the calibration process, the Power key is disabled temporarily and the backlight is turned up to 100%. It takes up to 24 hours to complete the calibration. When finished, a notification message states that the calibration is complete. Neptune recommends not using your unit during the calibration process. 4. To stop the calibration process, tap Start | Settings | System | Power | Calibration | Stop Calibration. se Refer to Table 9.
Maintaining and Repairing the Neptune Handheld System Table 9.2 Calibration Error Messages Blinking yellow Left LED Battery problem during charging (temperature out of range, defective or missing battery) Function No notifications and phone off Blinking yellow Microsoft notifications se Off el ea If the left LED is blinking green, the battery power is being consumed due to the cellular modem being turned on, even when the device is suspended.
Maintaining and Repairing the Neptune Handheld System Tips for Extending the Battery Life Neptune suggests the following tips for the lithium ion battery in your R900 BCR. Room temperature: Try to store the battery at room temperature at all times. • Cold temperatures: Keep the unit as warm as possible. If feasible, keep it inside your coat or a vehicle when not in use. • Keeping a charge: Try to maintain at least a 40% charge on the battery to extend battery life.
Maintaining and Repairing the Neptune Handheld System 2 Connect the power adapter for your country to the power cord and attach to the power supply. 3 Plug the power adapter into an electrical outlet. 4 Plug the micro USB into the R900 BCR. The unit is charged in about eight hours. Charging Considerations se Be sure to only use the power supply included with your unit. Use of other adapters may void the product warranty. Refer to the following table for charging considerations.
Maintaining and Repairing the Neptune Handheld System Using the Charger el ea se The supported lithium ion battery charger is designed to charge the Neptune 3.7VDC 5000mAh Li-Ion battery P/N 13143-001. The following illustration shows the supported external battery charger, sold separately as an accessory PN: 13148-001. Figure 9.13 External Battery Charger tR Do not try to charge any other battery with this device.
Maintaining and Repairing the Neptune Handheld System Replacing the R900 Belt Clip Receiver Battery The following section explains how to replace the battery for the R900 BCR. Be sure the battery is free of dust and debris, and only replace the battery in a dry environment. Removing the Battery Battery door latch Hold the R900 BCR firmly with left side facing up. See Figure 9.14. Pi lo tR 1 el ea se To remove the battery from the R900 BCR, complete the following steps. Figure 9.
Maintaining and Repairing the Neptune Handheld System 4 Pull the door toward you to access the battery. 5 Hold the R900 BCR vertically, right side facing up, with one hand over the open compartment. Battery inside se The battery is located on the right side. See Figure 9.16. 6 el ea Figure 9.16 Battery Inside Compartment Vigorously tap the top of the R900 BCR until the battery loosens for removal tR The battery can be difficult to remove when fully charged.
Maintaining and Repairing the Neptune Handheld System 4 Inset the battery into the R900 BCR until the battery snaps in place. Battery Battery label underneath se Battery inside compartment Figure 9.17 R900 Belt Clip Receiver Battery Inside Compartment Close the battery door, and lock it. el ea 5 LED Status Indication tR The battery should be replaced every two years. Pi lo The battery charging starts immediately after inserting a battery pack into the charging cradle.
Maintaining and Repairing the Neptune Handheld System Checking the Battery Status The battery indicator is one of the four visible on the front of the R900 BCR. The battery percentage can also be seen on the status screen for the R900 BCR. Recommended Spare Parts Ordering Parts el ea se To order new parts for one of the Neptune handheld system devices, refer to the following tables to find the part number that you need. Then, place an order for the parts by contacting your local Neptune Distributor.
Maintaining and Repairing the Neptune Handheld System Table 9.6 Nomad Part Numbers Description Part Number 13245-002 Spare hand straps (package of 4) 13245-008 el ea se Lithium ion battery tR To obtain a replacement stylus, Neptune recommends that you purchase one from a local electronics store. A Belkin model P45470 for the HP iPAQ 2200 fits into the stylus slot of the handheld.
Maintaining and Repairing the Neptune Handheld System Returning your Neptune Handheld System Use the following procedure to pack the Neptune handheld system so that it can be shipped without damage to Neptune. Contact a Neptune Customer Support Specialist to confirm whether or not the handheld should be shipped. Contact Customer Support at (800) 647-4832 to request a Return Material Authorization (RMA) number. The RMA number must be legibly printed on the outside of the box.
10 Troubleshooting el ea Troubleshooting the Handheld se Use the information in this chapter to solve any problems. If you still cannot solve the problem, contact a Neptune Customer Support Specialist. For help in contacting Neptune, refer to the topic “Contacting Customer Support,” on page 1-5. Pi lo tR This section contains questions and answers for troubleshooting the Neptune handheld system. It is in the format of questions that can arise if a problem occurs.
Troubleshooting Basic Tasks for the CE5320B Handheld Question Answer The display is empty, and the CE5320B does not beep when I press a key. The battery can be too low. Place the CE5320B handheld in a communication cradle. Then, check the color of the battery indicator in the bottom right corner of the CE5320B handheld. The indicator turns red if the battery is low. se When I press the I/O F1 key, the CE5320B does not turn on. The CE5320B can be turned off. Press the I/O F1 key to turn the unit on.
Troubleshooting Question Answer The display contrast is weak or the display background is very dark. Press and F3 to brighten the display. The CE5320B handheld has been exposed to temperatures outside the range of -30ºC to +50ºC (-22ºF to 122ºF). Short exposure to temperatures lower or higher than these can cause the display to turn very dark or very light until the unit returns to the recommended operating temperature.
Troubleshooting Basic Tasks for the Nomad Handheld Question Answer The display is empty and the Nomad does not beep when I press a key. When I press the I/O Nomad does not turn on. key, the The Nomad can be turned off. Press the I/O unit on. key to turn the The battery can be too low. Connect the Nomad to its power. Then, check the color of the battery indicator in the bottom right corner of the Nomad. The indicator turns red if the battery is low.
Troubleshooting Question Answer The display contrast is weak or the display background is very dark. Click in the upper left corner. - Click Settings. - Click the System tab at the bottom of the screen. - Click Backlight at top center. - Click the Brightness tab at the bottom of the screen. - Adjust with the slider bar. se The Nomad handheld has been exposed to temperatures outside the range of -30ºC to +50ºC (-22ºF to 122ºF).
Troubleshooting Communication Tasks Question Answer I cannot get routes to load or readings to unload. The problem can be hardware or software based. Try the following solutions. Hardware Make certain that your system is set up as described in Chapter 3. Check that cables and connectors are secure. Software se Make certain that the software is set up as described in Chapter 3.
Troubleshooting Missing Route Files If a complete system is loaded but there are no route data files present, the DB Uninitialized message appears when N_SIGHT R900 is executed. Check the Reader ID in the N_SIGHT R900 host software. Then, reload the handheld. Resetting the CE5320B se Never reset the CE5320B without first checking with your supervisor. Under certain circumstances, resetting the CE5320B will cause you to lose data. Follow these steps to reset the CE5320B.
Troubleshooting The N_SIGHT R900 Main Menu appears, as illustrated in Figure 10.2. Touch ONE ADMIN. for el ea se 2 Figure 10.2 N_SIGHT R900 Main Menu tR The Handheld Menu appears as illustrated in Figure 10.3. 3 Touch FOUR for Pi lo RESET HANDHELD. Figure 10.
Troubleshooting A warning message appears as illustrated in Figure 10.4. Touch YES to proceed. el ea se 4 Figure 10.4 Reset Warning Message 5 Select YES to proceed. Rebooting the CE5320B tR This action clears all routes from the handheld. Pi lo Rebooting the handheld differs from resetting the handheld because it does not delete the routes off the handheld. Only resetting deletes routes from the handheld.
Troubleshooting 1 Press I/o F1 or . The N_SIGHT R900 F1 Menu appears, as illustrated in Figure 10.5. Touch SEVEN HANDHELD. for el ea se 2 Figure 10.5 N_SIGHT R900 F1 Menu tR The Handheld Menu appears, as illustrated in Figure 10.6. Touch SEVEN REBOOT. to Pi lo 3 Figure 10.
Troubleshooting A warning message appears as illustrated in Figure 10.7. Touch YES to proceed. el ea se 4 Figure 10.7 Reboot Handheld Screen A beep sounds and the N_SIGHT R900 Login screen appears as illustrated in Figure 10.1 on Page 10-7. tR Rebooting When Logged off N_SIGHT R900 lo Follow these steps to reboot the CE5320B when logged off N_SIGHT R900. From the N_SIGHT R900 Login screen, touch Menu or press M. See Figure 10.1 on Page 10-7.
se el ea tR lo Pi
Appendix A Changing Volume Settings Adjusting Customized Sounds el ea se The volume of the CE5320 is actually controlled through N_SIGHT host software and the handheld-specific settings. If you changes the volume on the handheld, it reverts to the default setting the next time that the unit synchronizes. The volume on the Nomad is controlled by a scroll bar. Changing the Volume Setting on the CE5320 tR The following instructions are for the CE5320 handheld only.
Appendix A: Changing Volume Settings 2 Select , Admin. se The Admin Menu appears as illustrated in Figure A.2. 3 Select el ea Figure A.2 N_SIGHT R900 Admin Menu , Exit. Pi lo tR The CE.Net Windows Explorer screen appears. A-2 Figure A.3 CE.
Appendix A: Changing Volume Settings 4 Click the in the upper right corner of the screen. The Windows C. main screen appears as illustrated in Figure A.4. se Figure A.4 Windows CE Main Screen el ea On the CE5320, if the screen backlight goes off, turn it on by + F3 . pressing Touch . 6 Select Settings, and Control Panel, as illustrated in Figure A.5. Pi lo tR 5 Figure A.5 Selecting Control Panel The Control Panel menu appears as illustrated in Figure A.6. Figure A.
Appendix A: Changing Volume Settings 7 Scroll to and touch this icon. se The Volume & Sounds Properties screen appears as illustrated in Figure A.7. Figure A.
Appendix A: Changing Volume Settings 11 The Windows Control Panel screen appears. 12 Touch , to return to the Windows menu. 13 Touch . 14 Select Programs | Windows Explorer. to start N_SIGHT R900. Changing the Volume Setting on the Nomad se 15 Touch el ea The following instructions are for the Nomad handheld only. To adjust the volume on the CE5320, see “Changing the Volume Setting on the CE5320,” on page A-1. On any screen in N_SIGHT R900, click the volume icon at the top of the screen.
Appendix A: Changing Volume Settings Volume icon Volume control ON/OFF radio buttons el ea se Volume scrollbar Figure A.8 Nomad Volume Control Referring to Figure A.9, do one of the following. tR 2 Move the scrollbar up or down to adjust the level of sound. • Click one of the radio buttons to turn the sound on or off. Pi lo • Volume scrollbar ON/OFF radio buttons Figure A.9 Nomad Scrollbar and Radio Buttons 3 A-6 Click OK.
Appendix B Tokens List for Custom Format Screen se With the Field Programmer, tokens are constants and special characters used as part of a ProRead format to do the following: Indicate a constant value • Indicate where an inserted value, such as reading or check sum, goes. el ea • The following table describes tokens used on the Custom Format screen. tR Table B.
Appendix B: Tokens List for Custom Format Screen Table B.
Appendix C Pressure Configuration Factor Indexes Available Formats se The following table is used for selecting gas formats available from American Meter, Sensus, and Actaris when using the Field Programmer. el ea Pressure Configuration Factor Index Table Pressure Compensation Factor Actual Gear Ratio 52180G066 1 ft3 2 psig 14.40 14.73 900 1.111111 28538G151 1 ft3 2 psig 14.73 14.73 883.333333 1.132075 52180G067 3 2 ft 2 psig 14.40 14.73 450 1.
Appendix C: Pressure Configuration Factor Indexes Index Part Gauge Number Drive Pressure Sensus/Equimeter - S-275: Propane 1 ft Atmospheric Pressure Base Pressure Actual Gear Ratio Pressure Compensation Factor R900G: 12821-200 36.3025 3 2.7546296 R900G: 12861-000 Sprague/Schlumberger/Actaris - 175/240/250/Metris/400A 2 ft3 2 psig 447.619050 1.1170213 018207 2 ft 14” W.C 491.666700 1.0169491 017228 2 ft3 5 psig 375.000000 1.3333333 017308 2 ft 3 2 psig 447.916700 1.
Glossary Having or using both alphabetical and numerical symbols. For example, an alphanumeric password contains both letters and numbers. application program Usually referred to as an application, rather than an application program, it is a type of software program that performs a specific task useful to the user. Examples include database management applications, such as N_SIGHT R900, or word processing applications, such as Microsoft® Word®.
Glossary A device used to charge and exchange data with a handheld. Whenever a handheld is placed in a communication cradle, the battery of the handheld begins recharging, and it is ready to exchange data with the HOST COMPUTER. company code In the N_SIGHT R900 APPLICATION PROGRAM, company codes are used to indicate which company a field office belongs to or to indicate the employees of an company. Company codes can be two digits, two letters, or a digit and a letter.
Glossary An abbreviation for gigabyte. One gigabyte is equal to 1,024 megabytes. highlighted Describes an item that is selected. When you select an item in a menu, the handheld lets you know that it has been selected by accenting the item with a black band. See also select. host computer A computer that is accessed by a user working on another PC or WORKSTATION, for example, the N_SIGHT R900 host computer contains all N_SIGHT R900 data to which the billing computer and other PC operators can connect.
Glossary The number by which a utility identifies a meter. MHz Abbreviation for megahertz. One MHz represents one million cycles per second. The speed of MICROPROCESSORS, called the clock speed, is measured in megahertz. microprocessor A chip that contains a central processing unit. At the heart of all personal computers and most workstations sits a microprocessor. Microprocessors also control the logic of almost all digital devices from clock radios to fuel-injection systems for automobiles.
Glossary The most important program that runs on a computer. Every general-purpose computer must have an operating system to run other programs. Operating systems perform basic tasks, such as recognizing input from the keyboard, sending output to the display screen, keeping track of files and directories on the disk, and controlling peripheral devices, such as disk drives and printers. Usually, users interact with the operating system through a set of commands.
Glossary A free-form statement sent from N_SIGHT R900 operators to the handheld computers of meter readers assigned to a specific route. A route message can contain as many as 80 characters. Compare with broadcast message and survey message. router One of the most commonly used devices to connect several handheld at a time. The router device allows you to connect as many communication cradles to the HOST COMPUTER.
Glossary survey message A free-form question sent along with assigned routes to the handheld of a specific CYCLE. A survey message can contain up to 40 characters. Compare with broadcast message and route message. synchronize The process of communications to send readings and route data to and from the handheld and the HOST COMPUTER. tag A handheld feature that allows you to tag one or more meters in a route and then have the handheld display only the tagged meters.
Glossary Pi lo tR el ea se Notes: G-8 N_SIGHT R900 User’s Manual for the Neptune Handheld System
Index battery charger 9-4 for CE5320 charger 3-6 Nomad cable 4-6 battery error 5-9 battery recharge contacts 2-6, 2-11 battery status indicators color of 9-3 described 2-5, 2-10 illustrated 9-3 location (illus.
Index 6-39, 6-41 Pi lo tR code tables, defined G-1 codes, see specific code Codes key 3-16, 4-16 Codes menu, key 3-16, 4-16 collecting meter readings 6-3 color-coding, on keyboard 3-15, 3-19, 4-19 colors, of battery status indicator 9-3 command gas 8-24 communication cradles as part of system 3-2 defined G-2 with cradle-charging kit 3-3, 4-3 communication methods 7-1, 8-29, 8-40 company codes, defined G-2 components, R900 BCR 5-3 confirmation, off/Level1 8-31 connect to receptacle 8-29 connect, wiring
Index se electromagnetic resistance 2-7, 2-13 e-mail, customer support 1-6 ENTER key 3-19, 4-19 entering blank readings 6-11 characters 3-15 to 3-16 decimals 3-19, 4-19 letters 3-15 to 3-16 skip codes 6-5 to 6-6 entry key 3-17, 4-17 error codes, LEDs 5-9 error messages, see also troubleshooting ethernet ports, described 2-5, 2-10 exchanging information methods of 8-40 exchanging information, see also sending and receiving information exchanging information, methods of 7-1, 8-29, 8-40 export, defined G-2 e
Index lo Pi G G key 3-17, 4-16 Gas preferences 8-41 gas command 8-24 preferences 8-40 program 8-18 program register 8-40 readings 8-26 gauge pressure A-1 GBs, defined G-3 gear ratio, actual A-1 GoTo key 3-17, 4-16 I-4 el ea se H handhelds dropping 2-8, 2-13 durability 2-7, 2-12 illustrated 2-4, 2-9, 4-10 inspecting 3-2, 4-1, 5-2 shipping to Neptune 3-2, 5-2, 9-28 use with RouteMAPS 2-1 using 2-1 handstraps described 2-6 on handheld (illus.
Index Pi lo L L key 3-18, 4-17 LANs, see local area networks LED operating modes 5-8 LEDs bluetooth 5-9 error codes 5-9 explained 5-8 mode 5-8 power 5-8 RF mode 5-9 LEMO connectors, as part of system 3-2 letter keys defined G-3 described 3-15 illustrated 3-12, 4-11 letter, entering 3-15 list key 3-17, 4-17 local area networks, defined G-3 location codes, defined G-3 login screen 8-30, 8-41 Logout key 3-18, 4-17 long-term storage, preparing the unit for 9-2 low-power state 2-7, 2-12 el ea tR K key brow
Index se access RF test mode 5-13 bluetooth 5-9 error codes LEDs 5-9 LED 5-8 LED operating 5-8 normal filtered reading 5-5 RF 5-9 RF performance 5-11 RF test 5-13 SD card error, LED 5-9 unattended 5-5 unfiltered reading 5-5 mouse, button 8-20 moving in a data-entry space 3-15, 4-12, 4-18 through screens 2-17 within a route 6-33, 6-35 MS-DOS See also Windows 95, Windows NT, operating systems defined G-4 MTR INFO key 3-18, 4-17 multiple-route assignments, defined G-4 multiplier, gas 8-45 multitasking, defin
Index Pi lo se pressure compensation factors, table of A-1 Pressure Configuration Factor 8-45 problems See also troubleshooting solving 10-1 to 10-6 program gas 8-18 gas register 8-40 network secondary register 8-28 R900G 8-18 program result, gas 8-20 prompts defined G-5 Properties key 3-18, 4-17 ProRead preferences 8-30 query 8-14 read 8-15 select format 8-32 el ea P P key 3-18, 4-17 packing the handheld 9-28 pair, R900 BCE 5-10 parts list of replaceable 9-26 ordering 9-26 recommended spare 9-26 pass
Index el ea se replacing battery 9-9\ to 9-10 handstrap 9-11, 9-13 to 9-14 reset handheld 10-7, 10-9 resistance electromagnetic 2-7, 2-13 shock 2-8, 2-13 water 2-7, 2-12 returning CE5320B 9-28 RF mode 5-9 RF performance 5-14 RF test mode 5-13 RF Test key 3-18, 4-17 RF test mode access 5-13 rotation, clockwise or counter-clockwise 8-46 route directions, changing 3-24, 4-27 route information, displaying screens with 2-18 route messages See also broadcast messages, survey messages defined G-6 router, connec
Index 4-18 Pi lo tR el ea Keyboard Click 3-24, 4-27 to 4-28 keyin direction 3-23, 4-27, 6-14 menu items 3-14, 4-12 search feature 6-17 selection list gas 8-19 gas formats 8-44 ProRead 8-10 tokens 8-39 sending and receiving information described 7-1 with device 7-4 sequence numbers, defined G-6 setting up, hardware for communication 3-5, 3-8, 4-4 shipping damage 3-2, 4-1, 5-2 instructions for 9-28 packing required for 9-28 packing requirements 3-2, 5-2 to Neptune 9-28 shock resistance 2-8, 2-13 short-t
Index up key, illustrated 3-15, 4-18 uploading defined G-7 overview 2-1 problems with 10-6 USB mass storage 5-6 USB transfer cable 5-17 user IDs, defined G-7 Utility Menu screen, illustrated 3-25, 4-28 el ea se V validate readings 6-20 validating readings 6-20 version number 3-17, 4-17 volume control CE5320 A-1 Nomad A-5 tR tokens, custom format 8-39 TOTAL key 3-17, 4-16 transporting the PC9800 9-4 Trimble Nomad keyboard 2-9 trouble codes, defined G-7 troubleshooting Audit Failed error message 6-20 boo
se el ea tR lo Pi
se el ea tR lo Pi Neptune Technology Group Inc. 1600 Alabama Highway 229 Tallassee, AL 36078 USA Tel: (800) 633-8754 Fax: (334) 283-7293 UM Handheld System 11.13 Neptune Technology Group (Canada) Ltd. 7275 West Credit Avenue Mississauga, Ontario L5N 5M9 Canada Tel: (905) 858-4211 Fax: (905) 858-0428 Neptune Technology Group Inc. Ejército Nacional No. 418 Piso 12, Desp. 1201-1202 Col.
