TM NeoPoint 1600 User’s Guide Version 1.00 TM NeoPoint 6,03/< 025( ,17(//,*(17 © Copyright 1999, 2000 NeoPoint, Inc.
About This Manual The information in this manual is for informational use only, subject to change without notice, and should not be construed as a commitment by NeoPoint. NeoPoint assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual. No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of NeoPoint, Inc.
FCC & Industry Canada Regulatory Compliance The NeoPoint phone is approved for use with CDMA and AMPS networks. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Your wireless hand-held portable telephone is a low power radio transmitter and receiver.
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Table of Contents About This Manual.............................................................................. ii Document Number .............................................................................. ii Copyrights and Trademarks ................................................................ ii Getting Technical Support .................................................................. ii FCC & Industry Canada Regulatory Compliance..............................iii Table of Contents...........
Navigator Key ...................................................................... 6 Soft Keys 1 & 2 .................................................................... 7 Main/Menu and Back Keys .................................................. 7 SEND and CLR Keys ........................................................... 7 SHIFT, NEXT, and SPACE Keys ........................................ 8 Display Screen .............................................................................
Table of Contents Ringer Type ................................................................................31 Volume .......................................................................................31 Key Beep ....................................................................................32 Alerts...........................................................................................32 Main Screen ................................................................................33 Display...
Unlocking the Phone.................................................................. 52 Changing the Phone Mode......................................................... 52 Changing the Incoming Mode ................................................... 53 Changing the Incoming Mode to Receive Data ................. 53 Changing the Incoming Mode to Receive a Fax ................ 53 Changing the Incoming Mode to Normal Voice Calls ....... 54 Using Inbox..........................................................
Table of Contents Using Preferences ..............................................................................63 Changing the Ringer Type..........................................................63 Changing the Volume Levels/Setting Phone to Vibrate Mode ..63 Key Beep ....................................................................................63 Setting the Alerts ........................................................................64 Deleting Your Phone Number from the Main Screen .........
Forwarding a Call ...................................................................... 75 Disabling Call Forwarding ........................................................ 75 Setting Call Timers .................................................................... 75 Chapter 5: NeoPoint Care and Troubleshooting ......................77 Overview........................................................................................... 77 NeoPoint Care.......................................................
Table of Contents AT Commands .................................................................................100 Appendix B: Using the MiniBrowser .......................................103 Overview..........................................................................................103 How the MiniBrowser System Works .............................................104 Accessing the MiniBrowser.............................................................104 Web Sites ..................................
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Preface Daily Applications of Your NeoPoint 1600 Congratulations! Your new NeoPoint 1600 is going to change the way you communicate. NeoPoint: a smart, simple solution to your active life style. NeoPoint 1600 is a compact, lightweight personal communications system with added features for the person on the go.
Overview of This Manual This manual is intended for use with the NeoPoint 1600 phone. The following table lists each chapter with a brief description. Chapter Title Description Chapter 1: Getting Started Provides a quick start checklist and a brief introduction that helps you get started using your NeoPoint 1600 phone. Chapter 2: NeoPoint Menu Applications Provides a brief overview of the NeoPoint 1600 menus and features.
Preface Dual-Mode The NeoPoint 1600 is a cellular band, dual-mode wireless phone, compatible with both digital (CDMA) and analog (AMPS) networks operating at 800MHz. The term dual-mode represents the ability of your NeoPoint 1600 to transmit and receive signals from both analog and digital cellular phone systems. The benefits of having a dual-mode phone include being able to use your phone when traveling in an area where CDMA digital service is not yet activated.
CDMA Advantages Security Each conversation is digitized and encoded with a separate assigned key to help prevent eavesdropping. Voice Clarity Uses digital voice coding techniques to enhance quality and reduce background noise. Lower Average Transmit Power Using sophisticated power control, the phone transmits the minimum power required to communicate with the base station and actually idles in between spoken words.
Preface Safety Important! Read these safety guidelines prior to using your phone. Failure to follow these rules and guidelines may be dangerous and illegal. Road Safety Information Do not use a hand-held telephone while driving a vehicle. Talking on the phone while driving is dangerous and illegal in some places. If using a hand-held phone, park the vehicle before conversing.
Blasting and Refueling Safety Information Do not use your phone near a blasting site. Power down your phone when in any area with a potentially explosive atmosphere. Radio transmissions in such areas could cause an explosion or fire, resulting in bodily injury or even death. Obey all posted signs and instructions regarding the use of wireless phone usage.
Preface Did You Know... This chapter is designed to help maximize using your NeoPoint phone. The following list of NeoPoint features may help to improve your knowledge and understanding of your NeoPoint phone and how to make it your new point of communication. Did you know... you can send a call to voicemail instead of answering the call? There are two methods for sending calls to voicemail: Screening calls and redirecting all calls.
Did you know... your NeoPoint 1600 phone can tell you who is calling? Once you have created a contact in your NeoPoint 1600 phone, every time that person calls you, their name and number will be displayed. Refer to “Using Contacts” on page 58 for more information. Did you know... you can program your NeoPoint 1600 phone to make a call by pushing a button? Your NeoPoint 1600 phone allows you to create a HotKey that can place a call to whomever you choose.
Preface Did you know... your NeoPoint 1600 phone can spell words for you? Your NeoPoint 1600 phone incorporates Tegic’s T9 text input mode which allows you to minimize typing on the key pad. As you type in a word, the phone starts to give any combination of key words. You can press the next key (or the zero button) to show you the next possible word. Tegic is used to facilitate the storing of contact numbers, notes etc. For more information on T9, refer to “T9 Mode” on page 14. Did you know...
Did you know... you can set an alarm ringer to alert you before a scheduled appointment or wake you up while traveling? - Using the Schedule application of your NeoPoint phone, you can set the phone to sound an alarm and notify you 5, 10, 20, etc. minutes prior to your meeting. In addition, if you are traveling, you can use this application to schedule an alarm to sound at a specified time in the morning (by scheduling an event) and wake you up.
Preface Did you know... you can access the Internet with your NeoPoint? - The MiniBrowser application of the NeoPoint phone allows you to access the Internet. You can surf specialized web pages that are designed specifically for use on a cellular phone. The world is at your fingertips - using your NeoPoint. For more information on using MiniBrowser, “Using MiniBrowser” on page 62. NOTE: MiniBrowser is dependent on your carrier service.
Did you know... you can save a telephone number from Call History into Contacts? - From the Call History application of your NeoPoint phone, you can save a number to Contacts. For example, let’s say that you receive an incoming call from an old friend you had not heard from in years. You did not have their number and you want to save it for future reference. After the call ends, access Call History. Highlight the number and press Options (Soft Key 2). Scroll to Save Number and press OK.
1 1 Chapter 1: Getting Started Overview This chapter is divided into three sections: • Battery Installation and Charging • NeoPoint Phone Description • Basic NeoPoint Phone Operation NeoPoint 1600 User’s Guide 1
1 Battery Installation and Charging Before you can use your NeoPoint phone, you must install and charge your battery. Inserting Your Battery Battery Alignment Slots Slightly Angled To insert the battery into the phone, you need to align the battery alignment slots. Insert the top of the battery into the top of the battery slot at a slight angle.
Chapter 1: Getting Started Once the top is inserted, lay the battery flat into the battery slot and push forward until the battery clicks and locks into place.
1 Charging Your Battery Cable Connector Slot NeoPoint Phone Connector 1. Insert one end of the travel charger into your NeoPoint phone. 2. Flip the plug prongs out and plug into the socket. Your phone will begin charging. Approximate charging time for the batteries are: Slim Battery 90% charged 1.5 hrs (approx.) Extended Battery 90% charged 2 hrs (approx.) Once your phone is charged, you can begin normal use. The following section describes the components of your NeoPoint phone.
Chapter 1: Getting Started NeoPoint Phone Description The following shows key components of the NeoPoint phone.
1 Key Functions The following describes keys and their functions. End/Power Key The END/POWER key performs two functions: powering the phone on or off and ending a call. Power On With the phone off, press and hold the END/PWR key. The phone will power on, momentarily display the NeoPoint splash screen, and then display the NeoPoint Main screen. Power Off With the phone on, press and hold the END/PWR key until the display shows the confirmation: “Powering down” and then release the key.
Chapter 1: Getting Started Soft Keys 1 & 2 Your phone has two soft keys with up arrows that are located on both sides of the Navigator key. Their functions are indicated by the words appearing above them on the screen display. The functions for these keys change, depending on the specific application. Main/Menu and Back Keys The Main/Menu and Back keys are located on the outside of either side of the soft key. The Main/Menu key has three functions: 1. Toggles between the Main and Menu screens 2.
1 To place a call from within an application, select the number and press the SEND key. CLR Clears the last-entered character, or the character located to the left of the cursor. Press and hold will clear all characters in a field. END/PWR Terminates the call and exits MiniBrowser. SHIFT, NEXT, and SPACE Keys These keys are used in conjunction with specific features. The functions of these keys change based on the specific feature.
Chapter 1: Getting Started Display Screen The Display Screen features many onscreen indicators and one-touch navigation to applications.
1 Main and Menu Screens There are two screens that allow you access to the applications when using the NeoPoint phone: Main Screen and Menu Screen. Main Menu Main Screen Displayed after powering on the NeoPoint phone. This screen displays several onscreen icons (refer to the next section for a description of onscreen icons) and allows access to six applications with one touch of a button. For more information on the Main screen, refer to “Main Screen” on page 16.
Chapter 1: Getting Started Onscreen Icons The main screen displays several onscreen icons: the following describes each of the onscreen icons you may see on the NeoPoint phone: Signal Strength Displays the strength of the signal being received by the phone. Vibrate On When the phone is operating in Vibrate mode, this icon is present. It appears at the top of the screen on your phone.
1 Locked Phone Indicates that the phone is locked, and cannot be used without the proper lock code. Incoming Fax or Data Mode Indicates that the phone is in the incoming fax or data mode. New E-Mail The E-mail icon is displayed in the upper right corner of the phone when you enter a field that has an e-mail address. Recurring Event Indicates that the scheduled event is a recurring event (daily, 4th Tuesday, 4th Friday, each 23rd, never, weekly, yearly).
Chapter 1: Getting Started To Do Accesses the To Do screen and allows you to create and maintain a list of “to do” items, with priorities, etc. MiniBrowser Accesses the MiniBrowser screen and allows you to surf the Internet via specially-designed web pages for cellular telephones. Sync Accesses the Sync screen and allows you to transfer information between your NeoPoint and your PC/Laptop. Preferences Accesses the Preferences screen and allows you to customize your NeoPoint to suit your needs. More...
1 To type a word - for example, the word Hello, you would use the following multi-tap sequence on the keypad: 4-4, 3-3, 5-5-5-, 5-5-5, 6-6-6, where dashed numbers (4-4, etc.) are pressed without pausing. Pausing between pressing the keys may move the cursor to the next letter. If this happens, press the CLR key to clear the letter and try again. ALPHA/alpha mode will automatically begin in uppercase at the beginning of each data entry and switch to lowercase with the next letter.
Chapter 1: Getting Started Switch to Alpha mode, type the word using the multi-tap method, and then switch back to T9. The word is saved automatically and will appear as a word choice in T9, the next time you want to type it. You may need to press NEXT to display the new word if other words share the same keystroke sequence. 5. In T9, “Smart Punctuation” is available on the 1 key. This enables you to type e-mail domains, possessive forms, and contractions quickly and easily. At first, T9 displays a period.
1 Using the SYM mode will display the following pop-up window: Use the NAVIGATOR key to select the character and press SELECT (Soft Key 1). In ALPHA/alpha mode, continuously pressing 1 will display the following characters/choices (in the same position): .,-‘@/~:?1 Once you have the desired symbol, you can wait momentarily to enter the next character or change modes.
Chapter 1: Getting Started As shown in the previous illustration, you can access the following applications from the Main screen: • UP NAVIGATOR KEY accesses Schedule application. For more information on the Schedule application, refer to “Schedule” on page 28. • RIGHT NAVIGATOR KEY accesses the To Do application. For more information on the To Do application, refer to “To Do” on page 26. • DOWN NAVIGATOR KEY accesses the Contacts application.
1 Menu Screen There are nine applications on the Menu screen. Changes to display selected application. List Icons You can change the Menu screen to display the menu items in either list or icon form. Both screens are shown here. To change the Menu screen to display either List or Icons, refer to “Changing the Menu Screen to Display List or Icons” on page 66.
Chapter 1: Getting Started Menu Applications The following table lists each application with a brief description: Application Description Inbox Provides access to voicemail and text messages. For a brief description, refer to “Inbox” on page 26. For procedural information, refer to “Using Inbox” on page 54. Call History Tracks all calls, including incoming, outgoing, missed, and failed. For a brief description, refer to “Call History” on page 26.
1 Application Description MiniBrowser Connects to your carrier service provider’s Internet server and allows limited Internet access. Internet access information is provided by your carrier service provider. For a brief description, refer to “MiniBrowser” on page 26. For procedural information, refer to “Appendix B: Using the MiniBrowser” on page 103. Sync Allows you to transfer and update Contacts, Schedule, and To Do information between your NeoPoint phone and your PC.
Chapter 1: Getting Started 4-Digit Dialing The NeoPoint phone allows you to dial the last four digits of a phone number, given the number has been programmed into Contacts. For more information programming a contact, refer to “Using Contacts” on page 58.
1 Ending a Call After concluding your conversation, you can end your call by performing one of the following three options: • Press the END/PWR key or • Press End (Soft Key 1) to terminate your call or • Close the flip of your phone NOTE:If you have set the Active Flip feature to Off, closing the flip will not terminate your call. Redialing 1. From the Main screen, with the flip open, press the SEND key.
Chapter 1: Getting Started NOTE: If you press the END/PWR key or close the flip with Active Flip On to terminate a conference call, the connection between the other two parties will terminate. However, if one of the two parties terminates a call, it will not affect the connection between you and the remaining party. Call Waiting Call waiting is a feature offered by your carrier service provider. Call waiting is when you are on a current call and you receive an incoming call.
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1 2 Chapter 2: NeoPoint Menu Applications Overview This chapter discusses the NeoPoint Menu applications. The Menu screen contains nine main applications. Each of these nine applications and their options are discussed in the following sections. Menu Screen There are nine applications on the Menu screen. Changes to display selected application. List Icons You can change the Menu screen to display the menu items in either list or icon form. Both screens are shown here.
2 The nine applications of the NeoPoint are: • Inbox • Call History • Contacts • Schedule • To Do • MiniBrowser • Sync • Preferences • More... The following sections describe each of the applications. Inbox NOTE:Voicemail is controlled by your carrier service provider. Contact your carrier service provider for more information on activating voicemail. Each voicemail message is stored at the carrier server and accessed through a phone call to the mailbox at the server.
Chapter 2: NeoPoint Menu Applications Call History Call History allows you to view all types of calls at the touch of a finger. When selected, it displays the last 30 numbers called with a maximum of five calls per number. These calls are divided into four types of calls: • incoming • outgoing • data • missed The type of call is indicated by the letter in front of the call, e.g., i for incoming, o for outgoing, d for data, and m for missed.
2 Contacts You can store approximately 1000 contacts in your NeoPoint phone (depending on amount of data per contact). Each contact can include: • First & last name • Title & company • Work, home, fax, mobile & other phone numbers • Business or home address • Web site & e-mail address • Note/other information When a contact is selected, the name is displayed in bold and Soft Keys 1 & 2 change to Detail, Send, and Mail (if it is an e-mail). Also, the type of number, e.g.
Chapter 2: NeoPoint Menu Applications • Alarm • Note left side of the event name. Sounds alarm (5, 10, mins. prior, etc.) and is shown as a bell on the left side of the event time. Notes about the event. To view the scheduled items for the month, press Month (Soft Key 2) from the Today view. In the Month view, a day with scheduled items will have the date underlined: e.g., 25. Refer to “Using Schedule” on page 60 for procedural information.
2 Once you complete the To Do task and change the status to Done, a check mark will appear to the left of the subject task name. Refer to “Using To Do” on page 61 for procedural information. MiniBrowser The MiniBrowser feature allows you to view internet content specially designed for mobile phone interface. Access and selections within this feature are service provider-dependent. For specific information on MiniBrowser access through your NeoPoint phone, refer to your service provider.
Chapter 2: NeoPoint Menu Applications 3. Finally, you need to have MS-Outlook or other NeoPoint-compatible personal information management (PIM) software installed on your PC. Refer to www.neopoint.com for a complete list of compatible PIM software. Refer to “Syncing the Phone with Your PC” on page 42 for procedural information. Preferences The Preferences menu allows you to access several options that you may want to change periodically. The following sections describe each of these options.
2 Key Beep There are two options in Key Beep: Key Tone Tones or Click DTMF Length Short or Long When you are experiencing problems connecting to a number, it may be because the dual tone modulated frequency (DTMF) length is too short. If the tones are too short for the system to recognize the tones for the number you are trying to reach, the number will not connect. This problem is usually experienced when you have a very weak carrier signal.
Chapter 2: NeoPoint Menu Applications Main Screen The Main Screen menu has the following settings: Phone Number On/Off. This feature displays/removes your phone number from the Main screen. Time Format 12 or 24 hr. This feature changes the time format to display either 12 hour or 24 hour format. Next Event On/Off. This feature displays next scheduled event on the Main screen. Soft Keys 1 & 2, Navigator Left/Right/Up/Down keys are user-definable.
2 Security Security feature helps you to protect your phone from unauthorized use. To access this screen, you must enter the 4-digit security code (default = last 4-digits of your phone number). Lock Code Enabled or Disabled. Enabled is the default setting. Use this setting to lock your phone and enter the Security screen (when enabled). Also used to change your current lock code. Press Edit (Soft key 2) to change your lock code and Done when finished. Power-up Lock Yes or No.
Chapter 2: NeoPoint Menu Applications General The General menu has the following options: Active Flip On/Off. This feature allows you to answer a call by opening the flip or end a call by closing the flip. Anykey Answer On/Off. This feature allows you to answer an incoming call by pressing any key except End/Power key, the Volume keys or Ignore (Soft Key 2). Auto Redial On/Off. When turned on, your NP1600 will automatically redial a failed call. Sync Manual/Auto (automatic).
2 Prepend On/Off. When activated, a “1” will automatically be inserted preceeding the number dialed. For example, if you dial a number that is ten digits or more without dialing “1” first, and Prepend is On, “1” will automatically be inserted. This feature is also helpful if you are placing a call from the Call History list and the number is ten digits or more. Banner Banner allows you to enter or change the 15-character field displayed on the Main screen.
Chapter 2: NeoPoint Menu Applications HotKeys This feature allows you to view the list of HotKeys. HotKeys allow you to program and quickly access information and execute applications. Once a HotKey is programmed, you can access the information or application with the push of a key pad number (2-9 and 0). Refer to “Creating a HotKey” on page 73 and “Using a HotKey” on page 74 for procedural information on how to create and use HotKeys.
2 Call Timers Call timers allow you to keep a running count of the time you spend making calls. This Month Time you spent on the phone since the Start Day. Although it cannot be used for billing purposes, this helps you to maintain an approximate usage of calling time. Last Month Time you spent on the phone from last month’s Start Day. Start Day Specifies the day of the month you want to begin timing your calls. You may want to set the start date to match your billing start date.
Chapter 2: NeoPoint Menu Applications Info The Info feature displays information about your NeoPoint phone. The following two screens display this type of information, including phone and personal information manager (PIM) information: From the PIM Info screen, press MORE (Soft Key 2) and the Versions screen will appear. When calling NeoPoint Customer Service/Support, have this information readily available.
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1 3 Chapter 3: Syncing Your NeoPoint Phone Overview This chapter discusses how to sync your NeoPoint phone and your PC. It assumes you have already installed and configured the sync software. Refer to the SoftSync Plus User’s Guide for instructions on installing and configuring your sync software. Why sync your phone? The benefit of syncing is to make it convenient for you to transfer data between the NeoPoint phone and your personal information management (PIM) program.
3 Syncing the Phone with Your PC IMPORTANT!Close all PIM programs before syncing data. If the “Monitoring” phone icon is not displayed on your MS-Windows Task Bar, double-click on the SoftSync shortcut icon on your Desktop to initiate PC monitoring of your phone. Once activated, the “Monitoring” icon will be displayed on your Task Bar. 1. Power ON your NeoPoint phone. 2. Plug one end of the SoftSync cable into your NeoPoint phone.
Chapter 3: Syncing Your NeoPoint Phone Your PC 9-pin Serial Port 3. Plug the other end of the SoftSync cable into one of the 9-pin serial ports on your PC.
3 . 4. On your phone, press the Main/Menu button. 5. Scroll to the Sync application and press SELECT (Soft Key 1).
Chapter 3: Syncing Your NeoPoint Phone Press Soft Key 1 6. Press START (Soft Key 1) to begin data transfer between your phone and PC. 7. When the transfer is complete, the phone will display “Sync Completed.” 8. Press DONE (Soft Key 2) to return to the Menu screen.
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1 4 Chapter 4: Using Your NeoPoint Phone Overview The purpose of this chapter is to provide you with easy-to-follow steps for NeoPoint features and commands. Making a Call... There are several different methods for placing a call. You can place a call from the Main, Call History, Contacts, Text Messages, To Do, and Schedule screens. From the Main Screen 1. Open the flip. 2. Dial the telephone number. 3. Press the SEND key.
4 Answering a Call When the phone rings, the phone will indicate that you have an incoming call by: • Ringing • Flashing the call indicator light • Displaying an onscreen message “Incoming call from 234-456-7890 (the caller’s number or restricted if blocked) You have the following options: • Press the SEND key (while the flip is open) or Soft Key 1 while indicating Talk function or • Open the flip (when Active Flip is On) or • Press any key (except the END/PWR and volume keys and when Anykey Answer is On)
Chapter 4: Using Your NeoPoint Phone Redialing 1. From the Main screen, press the SEND key. This takes you to the Call History screen, displays the Call History list, and selects the last call made from your phone. 2. Press Send (Soft Key 1) to initiate the redial. or 3. From the Main screen, you can press the Soft Key 1 twice. 4. Press the SEND key again to dial and connect the call. Making a Three-Way Call Three-way calling allows you to talk with two people at the same time. 1.
4 Disabling Call Waiting Call waiting can be disabled on a per-call basis from your carrier service provider. This feature allows you to have a conversation with out interruption from other calls. To disable call waiting, use the following procedure: 1. Select More from the Menu screen. 2. Press Select (Soft Key 1). 3. Select Services. 4. Press Select (Soft Key 1). 5. Select Call Wait Off. 6. Press Select (Soft Key 1). 7. Enter the 10-digit number to be dialed. 8. Press OK (Soft Key 1).
Chapter 4: Using Your NeoPoint Phone Using Quick Mode To access quick mode, use the following procedure: 1. Press and hold the Main/Menu key. Quick Mode is designed to allow you quick access to several operations: • Enable Keygaurd Select or Cancel • Power Off Select or Cancel • Lock the Phone Select or Cancel • Mode Normal or PDA • Incoming Voice, Data In, or Fax In Enabling Keyguard NOTE: When the flip is open, keyguard is temporarily disabled. 1.
4 Locking the Phone NOTE:Ensure that you know the correct lock code prior to locking the phone. Default lock code is last 4-digits of your phone number. 1. Press the Main/Menu key to access the Quick Mode screen. 2. Select Lock the Phone. 3. Press Select (Soft Key 1). A pop-up window appears and displays “Lock phone?” 4. Press Yes (Soft Key 1). Once the phone is locked, a lock indicator will appear on the Main screen. The phone is restricted from making calls until the lock code/password is entered.
Chapter 4: Using Your NeoPoint Phone Changing the Incoming Mode This mode is used to receive different types of calls: voice, data, and fax. For sending data and fax transmission, you do not need to change the mode, i.e., use voice mode. The Incoming Mode has the following three options: Voice Receives calls - normal phone operation Data In Sets the phone to function as a wireless modem, receive data transmission, and pass to your computer.
4 4. Press and hold the END/PWR key to display the Quick Mode screen. 5. From the Quick Mode screen, use the Navigator key to scroll to Incoming. 6. Use the Navigator key to select Fax In. Your phone is now set to receive incoming fax calls. Changing the Incoming Mode to Normal Voice Calls 1. From the Quick Mode screen, use the Navigator key to scroll to Incoming. 2. Use the Navigator key to select Voice. 3. Press Select (Soft Key 1). Your phone is now set to receive voice calls.
Chapter 4: Using Your NeoPoint Phone NOTE: Deleting a voicemail message from your Inbox does not delete it from your carrier service mailbox, and vice versa. Viewing Text Messages 1. Scroll to the Inbox from the Menu screen. 2. Press Select (Soft Key 1). 3. Select Text from the Inbox screen. 4. Press View (Soft Key 1). 5. Choose the desired message. 6. Press Detail (Soft Key 1). The Text Messages screen displays the message. Locking Text Messages 1. Scroll to the Inbox from the Menu screen.
4 5. Scroll to the desired message using the Navigator key. 6. If the Phone icon to place the call. appears in the upper-right corner or the screen, press SEND Saving a Number From a Text Message If a text message contains a phone number, you can save the number to your Contacts list by performing the following procedure: 1. Select Inbox from the Menu screen. 2. Press Select (Soft Key 1). 3. Select Text from the Inbox screen. 4. Press View (Soft Key 1). 5.
Chapter 4: Using Your NeoPoint Phone 9. Press OK (Soft Key 1). A pop-up window appears and displays “Delete this text message?” 10. Press Yes (Soft Key 1) to confirm. Using Call History Making a Call From Call History 1. Select Call History from the Menu screen (or by pressing a soft key from the Main screen if the soft key is set up as “Calls”). 2. Press Select (Soft Key 1). 3. Scroll to the desired number using the Navigator key. 4. Press the SEND key. or Press Send (Soft Key 1).
4 Deleting a Number 1. Select Call History from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to the desired number using the Navigator key. 4. Press Options (Soft Key 2). 5. Select Delete. A pop-up window displays “Delete the call details?” requesting you confirm your decision. 6. Press OK (Soft Key 1). 7. Press Yes (Soft Key 1). Using Contacts Creating a New Contact Entry 1. Select Contacts from the Menu screen. 2. Press Select (Soft Key 1). 3. Select Add New Contact. 4.
Chapter 4: Using Your NeoPoint Phone Editing an Entry in Contacts 1. Select Contacts from the Menu screen. 2. Press Select (Soft Key 1). 3. Use the Navigator key to select the entry to be edited. 4. Press Detail (Soft Key 1). 5. Select Edit (Soft Key 1). 6. Use the Navigator key to go to the fields you want to change. 7. Use the CLR key to erase a character or press and hold CLR to delete the entire field. 8. After you have finished entering the information, press Done (Soft Key1).
4 Using Schedule Creating a Schedule Entry 1. Select Schedule from the Menu screen. 2. Press Select (Soft Key 1). 3. Use the Navigator key to select a date or press Month (Soft Key 2) and select a date from the monthly calendar. 4. Press New (Soft Key 1). 5. Select Press New to Add New Event. 6. Use the Navigator key to set the Time, Length, Repeat, and Alarm options. 7. Use the Key pad to enter the Subject and Note information. 8. Press Done (Soft Key 1) when finished.
Chapter 4: Using Your NeoPoint Phone 7. Press Done (Soft Key 1). Deleting an Event in Schedule 1. Select Schedule from the Menu screen. 2. Press Select (Soft Key 1). 3. Use the Navigator key to select the date of the entry or press Month (Soft Key 2) and select a date from the monthly calendar. 4. Press Detail (Soft Key 1). 5. Use the Navigator key to select the entry you want to delete. 6. Press Edit (Soft Key 1). 7. Press Delete (Soft Key 2).
4 4. Press the SEND key. Editing a To Do Entry 1. Select To Do from the Menu screen. 2. Press Select (Soft Key 1). 3. Use the Navigator key to select the entry to be changed. Change the Status to Done if the task has been completed by pressing the Navigator key). 4. Press Edit (Soft Key 1) and make the appropriate changes. 5. Press Done (Soft Key 1). Deleting a To Do Entry 1. Select To Do from the Menu screen. 2. Press Select (Soft Key 1). 3.
Chapter 4: Using Your NeoPoint Phone Using Preferences Changing the Ringer Type 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Ringer Type. 4. Press Select (Soft Key 1). 5. Once you highlight a function (Calls, MiniBrowser, Message, Voicemail, Scheduler, or Roam Call), use the Navigator key to change to a different ring tone. 6. Once you select the type you like, press Done (Soft Key 1). Changing the Volume Levels/Setting Phone to Vibrate Mode 1.
4 Setting the Alerts 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Alerts. 4. Press Select (Soft Key 1). 5. Using the Navigator key, choose On or Off for the following: Roam Beep, Service Change, or MiniBrowser. 6. Press Done (Soft Key 1). Deleting Your Phone Number from the Main Screen 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Main Screen. 4. Press Select (Soft Key 1). 5.
Chapter 4: Using Your NeoPoint Phone 4. Press Select (Soft Key 1). 5. Scroll to Next Event and change to either Off or On using the Navigator key. 6. Press Done (Soft Key 1). Changing Backlight Settings 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Display. 4. Press Select (Soft Key 1). 5. Scroll to Backlight. 6. Set the length of time (5, 10, 15, 30 secs., On, or Off) using the Navigator key. 7. Press Done (Soft Key 1).
4 Changing Night Light Settings NOTE:Night Light settings override Backlight settings during the hours of 5 PM to 5 AM. In addition, the flip must be open to activate. 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Display. 4. Press Select (Soft Key 1). 5. Scroll to Night Light. 6. Select the length of time (15, 30 sec., 1 min., or Off) using the Navigator key. 7. Press Done (Soft Key 1). Changing the Menu Screen to Display List or Icons 1.
Chapter 4: Using Your NeoPoint Phone Enabling/Disabling your Lock Code 1. From the Security screen and Lock Code option selected, press the Left/Right Navigator key to enable/disable the lock code. 2. When finished, press Done (Soft Key 1). Changing Your Lock Code 1. From the Security screen and Lock Code option selected, press Edit (Soft Key 2). A pop-up window will appear requesting you to enter the new lock code. 2. Enter the new lock code. It will prompt you to re-enter the new lock code. 3.
4 NOTE:It is recommended that you include the number to your carrier service provider in your emergency list. This allows you to make calls to your provider even if your phone is locked, you cannot remember your password, are experiencing difficulties, etc. Resetting the Phone to Factory Default Settings NOTE:This feature will reset your phone to default settings. It is not recommended to use this option unless you are sure you want to reset your phone settings.
Chapter 4: Using Your NeoPoint Phone Key Tone DTMF Length Tones Long Roam Beep Service Change MiniBrowser Call Drop Power Tones Off Off On On On Alerts: Main Screen: Phone Number Display Time Format Next Event Soft Key 1 Soft Key 2 Navigator Up Navigator Down Navigator Right Navigator Left On 12 Hr Off Calls Inbox Schedule Contacts/Address To Do MiniBrowser Display Settings: Backlight Contrast Night Light Menu Screen 5 seconds 5 out of 10 Off List Security: Lock Code Power-Up Lock Emergency List De
4 Banner: NeoPoint 1600 Resetting the Database This feature will erase your Contacts, Schedule, To Do and Hot Key settings. It is not recommended to use this option unless you are absolutely sure you want to reset these settings. 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Security. 4. Press Select (Soft Key 1). 5. Enter the Lock Code. 6. Scroll to Database. 7. Press Reset (Soft Key 2).
Chapter 4: Using Your NeoPoint Phone Auto Redialing Auto-redial will automatically redial a failed call that you have placed. 1. From Preferences, select General. 2. Scroll to Auto Redial. 3. Use the Navigator key to select Off or On. Setting Sync to Manual or Automatic 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to General. 4. Press Select (Soft Key 1). 5. Scroll to Sync and change the setting to Auto or Manual using the Navigator key. 6.
4 4. Press Select (Soft Key 1). 5. Scroll to AutoAnswr using the Navigator key. 6. Choose On or Off using the Navigator key. 7. Press Done (Soft Key 1). The phone will be answered three seconds after the ringer type sounds. If you have selected Susanna as your ringer type, you will hear the first verse of this tune, then the call will be answered in approximately three seconds. This feature will display the following message on the Main screen: “*Auto Answer*” when activated.
Chapter 4: Using Your NeoPoint Phone Prepend 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to General. 4. Press Select (Soft Key 1). 5. Scroll to Prepend using the Navigator key. 6. Choose On or Off using the Navigator key. 7. Press Done (Soft Key 1). Changing the Banner 1. Scroll to Preferences from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Banner. 4. Press Select (Soft Key 1). 5.
4 Viewing the List of HotKeys 1. Scroll to the More... screen from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to HotKeys. 4. Press Select (Soft Key 1). The list of HotKeys is displayed. Using a HotKey Press and hold down the appropriate HotKey (e.g., the 3 button) for approximately 2 seconds. The function will then be executed. Deleting a HotKey 1. Scroll to More... from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to HotKeys. 4. Press Select (Soft Key 1). 5.
Chapter 4: Using Your NeoPoint Phone 8. Press OK (Soft Key 1). The call is then placed with your CallerID blocked. 9. Press End (Soft Key 1) to terminate the call. Forwarding a Call 1. Scroll to More... from the Menu screen. 2. Press Select (Soft Key 1). 3. Scroll to Services. 4. Press Select (Soft Key 1). 5. Use the Navigator key to select Call Forward On. 6. Press Select (Soft Key 1) 7. Enter the 10-digit number where you want calls to be forwarded. 8.
4 • To set the Start Day, use the Navigator key to select the day of the month you want the call timer to begin. Typically, this day of the month should coincide with your carrier service billing date. • To clear the Current Timer, press Reset (Soft Key 2). 5. When you have completed your changes to Call Timers, press Done (Soft Key 1). If you want to exit Call Timers without saving changes, press the BACK key. A pop-up window appears stating “Save Changes?” Press No (Soft Key 2).
1 5 Chapter 5: NeoPoint Care and Troubleshooting Overview This chapter discusses the following topics: • NeoPoint Care • Cleaning Instructions • Basic Troubleshooting Techniques NeoPoint Care • Keep your phone free from dirt, dust, and liquid. • Keep your phone dry - humidity and liquids may cause your phone to fail and will corrode the internal circuits.
5 Prior to Cleaning Always power off the NeoPoint prior to cleaning. Avoid using harsh chemicals, strong detergents, and petroleum-based solvent cleaners to clean your phone. (Some household cleaners may contain chemicals that may damage your phone.) Do not apply cleaning liquids directly to your phone. Cleaning Your NeoPoint Clean the external surfaces of your NeoPoint phone using a moist towelette.
Chapter 5: NeoPoint Care and Troubleshooting Table 5-1 Basic Troubleshooting Techniques (Continued) Problem Action Phone fails to respond to flip (answer or terminate a call) • Ensure Active Flip is On. Refer to “Enabling/Disabling Active Flip” on page 70. • Check flip button and ensure it is not dirty, impeded, stuck, or broken. • If dirty or stuck, clean with a clean, dry cotton swab. • If impeded, remove obstruction and recheck.
5 Table 5-1 Basic Troubleshooting Techniques (Continued) Problem Poor reception Action • Ensure antenna is fully extended and not broken. • Check signal strength and battery power level. If indoors, move closer to a window. LCD Problems LCD transparent or too dim Go to Preferences/Display/Contrast, check the LCD contrast setting; increase contrast setting, if required. Refer to “Changing the Display Contrast” on page 65. LCD cracked or broken Take phone to an authorized NeoPoint service center.
Chapter 5: NeoPoint Care and Troubleshooting Table 5-1 Basic Troubleshooting Techniques (Continued) Problem Others cannot hear you NeoPoint 1600 User’s Guide Action Check if voice hole is clogged. If clogged, clean voice hole with a cotton swab.
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1 6 Chapter 6: Accessories List of NeoPoint Accessories The NeoPoint 1600 has several accessories you can purchase to maximize your usage. For ordering information, refer to the NeoPoint 1000/1600 Accessories brochure.
6 SoftSync Station Provides dual-charging for your phone and spare battery. In addition, also provides syncing options for the NeoPoint 1600.
Chapter 6: Accessories Travel Charger Plugs directly into the phone and charges the phone. Also plugs into the Desktop Holder and charges the phone.
6 Desktop Holder Holds the phone upright and charges the phone when connected to the Travel Charger.
Chapter 6: Accessories Vehicle Power Adapter Charges the phone while connected to your automobile cigarette lighter/power adapter.
6 Hands-Free Kit Allows you to make and receive calls in your automobile using a microphone and speaker set.
Chapter 6: Accessories SoftSync Cable Connects your NeoPoint 1600 to your PC.
6 SoftSync Plus CD Contains: • PC software required to “sync” your NeoPoint phone to your PC 90 NeoPoint 1600 User’s Guide
Chapter 6: Accessories Leather Case Two different ways to conveniently carry your NeoPoint phone. (Leather case shown in photo.) Handstrap Allows you to carry your NeoPoint phone and still have your hands free.
6 Slim Battery Allows you to have a slim, lightweight phone. Battery Times: Up to 2.5 hrs. Talk Time Up to 40 hrs. Standby Time Extended Battery Lasts longer between charges. Battery Times: Up to 5 hrs. Talk Time Up to 70 hrs.
1 A Appendix A: Using Your NeoPoint Phone as a Modem Overview This chapter is designed to help you setup and use your NeoPoint phone as a wireless modem. To perform the procedures in this chapter, you must connect your NeoPoint phone to your PC using your SoftSync cable. There are three sections discussed in this chapter: • Dial-up Networking • Fax • Data Although the the sections are similar, they require different procedures to properly complete the setup and transfer processes.
A Windows NT, 95, or 98 Windows 98 is recommended for best performance IBM-compatible PC 486-class or faster NeoPoint Hardware NeoPoint Phone & SoftSync Cable Setting Up Your NeoPoint Modem If your NeoPoint phone has already been configured for use as a wireless modem, skip to the next section. If your NeoPoint phone has not been setup for use as a wireless modem, perform the following: 1. Insert your SoftSync cable serial port connector into your PC serial port. 2.
Appendix A: Using Your NeoPoint Phone as a Modem 15. Click on FINISH. Close all applications and restart your PC. 16. Once your PC restarts, open CONTROL PANEL again. 17. Open MODEMS. 18. Click on PROPERTIES. Verify the applicable following settings: General Tab Maximum speed = 19,200 Connection Tab Data bits = 8 Parity = None Stop bits = 1 Click on ADVANCED... and ensure that: Flow Control = Hardware (RTS/CTS) 19. Click OK. 20. Click on CLOSE to exit the program.
A 1. Launch the Dial-Up Networking application. 2. Select the existing Dial-Up Networking configuration. 3. Right click your mouse and select Properties. 4. Select the NeoPoint 1600 (standard 19200) modem then click OK. If you have never used Dial-Up Networking previously with another modem, you need to create a new connection in Windows 95/98. 1. Click Start, then select Programs, Accessories and Dial-Up Networking. 2. Double click on Make a New Connection. 3. Enter the connection name. 4.
Appendix A: Using Your NeoPoint Phone as a Modem 4. On the Server Dialog screen, check only those items required by your dial-up server, then click Next. 5. Select the NeoPoint 1600 (standard 19200) modem from the listings and click Next. 6. Enter the phone number you need to dial to reach your server. If the server has more than one number, click Alternates to enter all of them, then click Next. 7. When you’ve finished setting up your Phonebook Entry with the wizard, click Finish. 8.
A Verify the following modem properties when setting up your fax program. • Baud Rate: 19200 bps (default) • Data Bits: 8 • Stop Bits: 1 • Parity: None • Flow Control: Hardware (RTS/CTS) Receiving a Fax 1. Ensure that your NeoPoint phone is connected to your PC and is powered ON. 2. Once the Main screen is displayed on your NeoPoint phone, press and release the POWER ON/OFF key to go to Quick Mode. 3. Using the NAVIGATOR key, scroll to Incoming. 4. Set Incoming mode to Fax In.
Appendix A: Using Your NeoPoint Phone as a Modem Using Your NeoPoint to Receive/Send a Data File The following section provides information required for setting up your data transfer program and use your NeoPoint phone as a modem to send/receive a data file. Refer to your data transfer program documentation for specific setup and data transfer instructions. Verify the following modem properties when setting up your data transfer program.
A Sending a Data File NOTE:Your NeoPoint does not require that you change to Incoming mode - ensure that Incoming Mode is set to Voice. Use your modem program to initiate data call. For example - to manually make a data call type atd followed by the phone number, e.g., atd2225558888. When a call is established, a message stating CONNECT is displayed on the terminal. File transferring can now begin. Select the name of data file where it is stored and the protocol that you want to send the file.
Appendix A: Using Your NeoPoint Phone as a Modem Table 2: Basic S-Registers Command Value Description S0 0 (default) [1-255] Disable automatic answering. [Enable automatic answering after (Value1) x 6 seconds.] S6 2-10 2 (default) Pause before blind dialing. S7 1-255 50 (default) Number of seconds to establish end-to-end data connection. S8 0-255 2 (default) Number of seconds to pause when ‘ is encountered in dial string.
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1 B Appendix B: Using the MiniBrowser Overview The MiniBrowser allows the user to use a variety of Internet services.
B How the MiniBrowser System Works Internet Cellular Network or Private Network NeoPoint UP.Link Gateway When you connect to the MiniBrowser from your NeoPoint, a signal (request for information) is sent to your provider’s cellular network. From the cellular network, your request is sent to the UP.Link gateway (portal to the Internet). The UP.Link gateway accesses the Internet and retrieves your requested information. Accessing the MiniBrowser Select MiniBrowser Application 1.
Appendix B: Using the MiniBrowser 2. Your NeoPoint phone will access the MiniBrowser network. Once connected, press and momentarily hold the BACK key and the window will change to the Home Menu page. eS cr ee n Header & Status Sa m pl Marker Home Menu Page Soft Keys To access the Home page from any menu in the MiniBrowser, press and momentarily hold the BACK key.
B Web Sites Sa m pl e Sc re en Web sites may vary from carrier to carrier. Your actual list may vary from the following example. Contact your carrier service provider for more information regarding web site availability and access. MiniBrowser displays an alert icon on the NeoPoint Main screen when a new alert has been received in the Inbox. Select the item by pressing the Navigator key (up/down) to position the > symbol in front of the option, or press the corresponding number on the keypad.
Appendix B: Using the MiniBrowser Using Bookmarks Creating a Bookmark 1. Go to the service or screen you want to add to your Bookmark list. 2. Press the MAIN/MENU key or press and momentarily hold the #SPACE key on your NeoPoint phone. If the screen has a title, the MiniBrowser software automatically supplies a name based on the name of the screen you are viewing. If you want a different or shorter name, you can change the bookmark name at this point. Use the NAVIGATOR and CLR keys to change the name.
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I Index Numerics 4-digit dialing 21, 47 A about cdma xv accessories how to charge your battery 4 how to insert your battery 2 accessories, list of 83 activating/deactivating car auto answer 71 active flip enabling/disabling 70 setting the 35 adjusting the volume 6 aircraft safety xvii alarm schedule 29 alerts minibrowser 32 roam beep 32 service change 32 setting 32 alpha mode 13 alpha mode, using multi-tap method 13 analog mode how to 67 answering a call 21, 48 answering a call with keyguard active 51 Ne
I anykey answer enabling/disabling 70 setting the 35 applications call history 27 contacts 28 inbox 26 minibrowser 30 more...
Index call waiting how to us 49 caller ID, blocking my 74 car auto answer, activating/deactivating 71 cdma about xv changing backlight settings in preferences 65 changing menu screen to display icons or list 66 changing night light settings 66 changing the banner 73 changing the display contrast 65 changing the incoming mode 53 changing the incoming mode to normal voice calls 54 changing the incoming mode to receive a fax 53 changing the incoming mode to receive data 53 changing the phone mode 52 changing
I components 105 deleting a hotkey 74 deleting a number 58 deleting a to do entry 62 deleting an entry in contacts 59 deleting an event in schedule 61 deleting list of call history 27 deleting text messages 56 deleting voicemail listings 54 detail viewing call history 27 diagram of main screen 25 Dial-Up Networking, accessing 95 disabling call forwarding 75 disabling call waiting 50 disabling keyguard 51 display backlight 33 contrast 33 night light 33 settings 33 dtmf length key beep 32 dual mode xv enabl
Index minibrowser 104 access web sites 106 activate/deactivate car auto answer 71 adjust the volume 6 analog mode 67 answer a call 21, 48 auto redialing 71 block my caller ID 74 care for your phone 77 change backlight settings 65 change display contrast 65 change the banner 73 change the menu scree toi display icons or list 66 change the night light settings 66 change the ringer type 63 change your lock code 67 charge your battery 4 clean your NeoPoint 77 create a bookmark for web sites 107 create a hotke
I set sync to manual or automatic 71 set the volume levels 63 set wakeup alarm 72 troubleshoot your NeoPoint 78 unlock your phone 52 use a hotkey 74 use call waiting 49 use quick mode 51 view a list of accessories 83 view a schedule 28 view call usage last month 38 view call usage this month 38 view hotkeys 74 view the clock settings 38 how to set the key beeps 63 I inbox 26 deleting a voicemail 54 email 26 how to delete a text message 56 how to save a number from a text message 56 making a call from a te
Index setting the security 34 locking text messages 55 locking the phone 52 looking up a name in contacts 59 M main screen changing the settings of 33 diagram of 25 making a call 20 main/menu key 7 make notes in a to do entry 29 making a call 47 from main screen 20, 47 using your NeoPoint phone 47 making a call from a text message 55 making a call from call history 57 making a call from contacts 58 making a call from to do 61 making a call in schedule 60 making a conference call 22, 49 manually syncing 71
I P password - see lock code 67 PC syncing with phone 44 phone components 5 placing a call from call history 20 from main screen 20 power save enabling/disabling 71 setting the 35 powering on/off the NeoPoint 6 power-up lock setting security option 34 preferences alerts 32 application 31 changing backlight settings 65 changing menu screen to display icons or list 66 changing night light settings 66 changing the display contrast 65 changing the ringer type 63 changing the time format 64 changing the volume
Index safety xviii ringer volume 31 road safety xvii roadside rescue initating a call to 37 roam beep alerts 32 S safety aircraft xvii blasting xviii interference xviii medical and hospital xvii RF signals xviii road xvii servicing your phone xviii saving a number from a text message 56 saving a number from call history to contacts 57 saving a number in call history 27 schedule alarm 29 deleting an event 61 editing an event in 60 how to make a call in 60 length 28 note 29 repeat 28 subject 28 time 28 view
I status of a to do entry 29 subject schedule 28 subject in a to do entry 29 sync application 30 setting to manual or automatic 71 setting to manual/automatic 35 syncing your phone 44 syncing your PC 44 system requirements for data and fax 93 T talk key 7 text input using multi-tap method 13 text message how to lock a 55 how to retrieve a 55 inbox 26 time schedule 28 to do application 29 creating a to do entry 61 deleting an entry 62 editing an entry 62 making a call from 61 making a note 29 setting prior
