User Guide
Getting Started Product Package Before using the product, please read the instructions. 1. The current product supports Android 4.2 or higher and iOS iPhone 5 or higher. 2. Please check if your smart device supports Bluetooth. The product cannot be used without the Bluetooth function. 3. If the product is disassembled by an unauthorized individual (or user), it could cause damage and the warranty services will not be provided. 4.
Preparing for application N-note (Neo smartpen 2’s exclusive note) You can download the Neo smartpen N2 application from ‘Google Play Store’ or ‘iOS App Store’ Neo smartpen N2 and its App can be used only with N-note and smart diary Find N-notes in Neo smartpen n2 stores! More N-note designs will be developed and launched. 1. Application (App) for Neo smartpen N2 can be downloaded from Android ‘Google Play’ store or iOS ‘App Store’. Type and search for “Neo smartpen N2”! 2.
Neo smartpen N2 Product Image Neo smartpen N2 Basic Operating Method Power Off & On 1. Please charge the product fully before the first usage. 2. Press the power button shortly and LED light with sound will notify that the pen is turned on. Pen tip (replaceable) 3. When the power is on, pressing the power button for 1 second or longer will turn off the pen with a notification sound. 4. When there are no usage for more than 30 minutes, the power will automatically turn off.
Proper writing method How to change the pen tip The recognition quality is heavily affected by the direction of the optical sensor’s shooting angle. Deviating from the appropriate degree, or holding the pen in the wrong direction could cause difficulties. Neo smartpen N2’s usage degree Proper holding -20°-20° -20° +40°+40° +40° 1. An empty pen tip can be easily replaced. 2. The refillable pen tip can be purchased at ‘Neo smartpen N2’ stores. 3.
Customer support Customer support Product A/S services NeoLAB Convergence customer support 1588-6239 Mon-Fri 10:00 ~ 18:00 (Lunch time 12:00 ~ 13:00) Product policy Consumer damage A/S policy 소비자 피해 유형 A/S 처리 Refund before using the product with unopened package Refund by the purchased store (sealed label must not be damaged) Question regarding refund should be asked to the purchased store Free of charge repair or product replacement NeoLAB Convergence product A/S (exchange/repair) center Free of
FAQ The pen isn’t turning on. · Press the power button for more than 1 second. · The battery could be discharged. Charge at least more than 30 minutes and try again. Bluetooth isn’t connected properly. · Check if the Smartphone’s (device) ‘Bluetooth’ function is activated. · Go to ‘setting’ in the application and reactivate ‘Bluetooth connection’.try again. FAQ and in case of emergency Are there only 3 types of notes? Currently(Nov.2013), there are three (large, medium, and pocket size) N-notes.
FCC Information to User This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
