Manual Manual 1 Requirements 2 Installation and setup 2 LED behaviour 6 Troubleshooting 6 Reset wristband 6 The Wristband 7 The Hub (and Satellite) 7 Support 8 Document version: 1.
Requirements Electrical outlets: AC: 100-240V 50/60Hz Phone: Android 10 or later, iOS 14 or later. Wifi: 2,4 Ghz or 5 Ghz network (supports standards: 802.11a/b/g/n/ac) Installation and setup Install the “Nectarine Health” app from Google Play or App Store. You will need bluetooth enabled on your phone to communicate settings to the hub. Before installing the system into your home you will need your Wifi SSID (name of your home wireless network) and your Wifi password.
Open up the box containing the Hub and scan the QR code on the back of the unit. Then plug the Hub into a wall socket. Select the room where you will place it. Your phone needs to be within 2 meters of the unit for the app to be able to connect to it via bluetooth. The app will ask you to choose the wifi network you want to pair the hub to, enter the password for the network when prompted. This information will then be sent to the Hub. If it failed, please retry and double check credentials.
After this is done you will get the option to add Satellites or finish the setup. The hub will show it’s wifi signal strength and the app will instruct you to move it closer to the router if the signal is very low. Next you will be asked to “add a Wearer”, the person who will be wearing the wristband. A name, email and mobile phone number will be asked for. The Wearer needs to accept the invitation sent to their email and approve the use of the [Nectarine Health Home System] and sharing their data.
Select in the “Add” button in the “System” overview. Select “Wristband” and select the person you want to add the Wristband to. Now you can also add additional carers which will be able to see alerts and respond to them. Name, email and Phone number is required. An invite will be sent via email that needs to be verified by the user to access the system. The admin is automatically also a carer for systems they manage.
LED behaviour These are the scenarios of different lights and explanations ● Blue steady light - ready to be provisioned/installed without a wifi connection ● White steady light - ready to be provisioned/installed with a wifi connection ● Blue flashing light - connected with app and awaiting further instructions ● Flashing green light - Provisioning/installation in progress ● Green light - Provisioned (will restart and turn off lights) ● Red light - Provisioning failed, returns to provision mode (Blue or Wh
5.Release button → red led blinks Green led blinks when restarted in unprovisioned mode. During step 2 - 5, there is a timeout value of 3 s (from the first blink). If the required action is not performed within 3 s after the led indication started, the factory reset is aborted. A led blink is a 3 times loop of 100 ms on, 500 ms off. Below is an illustration of action sequence for performing factory reset.
The Hub (and Satellite) The Hub is responsible for collecting data generated by the Nectarine Wristband and relaying it to the Nectarine Cloud. The Hub also enables positioning and location services. The Hub and Satellite are hardware ready to provide audio capability with a microphone and speaker to (in a future release) enable communication in case something happens to the wearer of the Wristband. Satellites communicate with the Hub to extend the range of the Nectarine Health System. Document version: 1.
Support Contact support at support@nectarinehealth.com for further questions or call at [insert phone number]. FAQ is available at www.nectarinehealth.com/support. Note:”at least 20 cm of separation distance between the Hub and the user’s body must be maintained at all times” NOTE: This device complies with part 15 of the FCC Rules.
