NCR RealPOS™ 5953 USB DynaKey™ Release 2.
The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world.
i Preface Safety Requirements Caution: This device should only be powered by a power source which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power Source) requirements per UL1950, IEC 950, and EN 60 950. The power source must be certified by the appropriate safety agency for the country of installation. Audience This manual is written for hardware installer/service personnel, system integrators, programmers, and field engineers.
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iii Table of Contents Chapter 1: Overview Introduction ........................................................................................... 1-1 Compatibility .................................................................................. 1-2 Features .................................................................................................. 1-2 Controller Board ............................................................................. 1-2 Multi-Color Power LED ..........................
iv Installing a Remote Table Top USB DynaKey (5964-K032) ..... 3-4 Installing an Integrated Customer Display (5972-F040) ........... 3-6 Installing a Checkstand Mounted DynaKey ............................ 3-11 Installing a 5953-K023 Checkstand Mount ........................... 3-11 Powering Up ................................................................................. 3-15 Special Keypad Mode.............................................................. 3-15 Normal Operating Mode ...................
v POS-Checkout Style Keyboard..................................................... 5-5 Double-High / Double-Wide Keys.............................................. 5-6 Keyboard Programmability .......................................................... 5-7 Keylock ............................................................................................ 5-8 Key Click.......................................................................................... 5-8 Error Tone....................................
vi Controller Board.................................................................................. 6-17 Connector Identification.............................................................. 6-17 Connector Pin-Out Information ................................................. 6-18 DVI Connector.......................................................................... 6-18 Powered USB Connector......................................................... 6-19 USB Connectors....................................
vii Revision Record Issue Date Remarks A Aug 2002 First issue B Dec 02 Updated Programming Chapter with firmware interface information
viii Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
ix Declaration of Conformity Manufacturer’s Name NCR Corporation Manufacturer’s Address NCR Corporation Retail Systems Group – Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810 Type of Equipment Information Technology Equipment Model Number Class 5953 Electrical Ratings (Input) 12 V dc, 2.0 A NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards.
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Chapter 1: Overview 20064 Introduction The NCR RealPOS 5953 USB DynaKey is a Point-of-Sale (POS) keyboard with a built-in 12.1-inch flat panel Liquid Crystal Display (LCD). Unique to the DynaKey is a set of ATM-style keys (DynaKeys), which are located beside the display. The functions of these keys change depending on the software application appearing on the LCD.
1-2 Chapter 1: Overview Compatibility The USB DynaKey is designed for the following terminals: • NCR 7452 (Release 4.0 or later) • NCR 7456 • DVI Communications - industry standard video communications • USB Communications - Three Type A connectors for external devices • Field Programmable Gate Array (FPGA) - Controls the Keylock, Speaker, LED, MSR, and Keypad. It communicates to the host terminal through the USB Hub. • 12.
Chapter 1: Overview Multi-Color Power LED On the face of the USB DynaKey is a multi-color power LED. The status and condition indicated by the LED are shown as follows.
1-4 Chapter 1: Overview Keylock Positions The USB DynaKey includes a standard NCR Keylock, accessible through the FPGA. There are four positions: Exception, Locked, Retail, and Supervisor. They are explained in the following table. Abbreviation Ex Position Exception Used by the customer or service representative to perform low level programming such as workstation diagnostics, configuring the workstation, or loading the workstation.
Chapter 1: Overview 1-5 Special PC Setup Keypad Layout On power-up, the operator can switch the DynaKey into an alternate keypad layout that can be used with many PC BIOS setup and configuration routines. The alternate layout contains keys such as ESC, TAB, END, “+”, “-” and arrow keys which are not available in the normal keypad layout. The alternate layout allows the operator to configure a PC without an external alphanumeric keyboard. (See the Installation chapter.
1-6 Chapter 1: Overview
Chapter 2: Site Preparation Physical Environment Operating Range Condition Range Temperature 5° to 45°C Relative Humidity 10% to 90% (Non-condensing) Atmospheric Pressure 3000 meters (max.) Condition Range Temperature -10° to 50°C Relative Humidity 10% to 90% Condition Range Temperature -40° to 60°C (One week max.
2-2 Chapter 2: Site Preparation Electrical Requirements Voltage Tolerance Current (Max) +12 V Supply Voltage ±10% 1600 mA External USB Port +5V ±5% 500 mA External USB Port +5V ±5% 500 mA External USB Port +5V ±5% 500 mA Fingerprint Board (Optional) +5V ±5% 100 mA 5953 Module (from Host) Power Consumption 5953 Module Typical Maximum 16.0 W 19.
Chapter 2: Site Preparation 2-3 Dimensions 470 mm (18.5 in.) 300 mm (11.7 in.) 255 mm (10.0 in.) 20051 470 mm (18.5 in.) 263 mm (10.3 in.) 420 mm (16.5 in.) 255 mm (10.0 in.) 366 mm (14.5 in.
2-4 Chapter 2: Site Preparation 5953-K023 Checkstand Mount The Checkstand Mount is fully adjustable between the minimum and maximum dimensions that are illustrated below. The DynaKey can also be rotated right and left of center (shown) by approximately 90 degrees, as well as tilted from a vertical position to approximately 45 degrees (shown). 114 mm 4.25 in. 370 mm (14.5 in.) 38 mm 1.5 in. 89 mm 3.5 in. 70 mm 2.75 in. 7.6.mm 0.30 in. 330 mm (13.0 in.) 480 mm (19.0 in.) 216 mm (8.5 in.
Chapter 2: Site Preparation 2-5 There are two positions to install the post to the back of the DynaKey. 270 mm (10.75 in.) 140 mm 5.5 in. 105 mm 4.13 in. 200 mm (8.0 in.
2-6 Chapter 2: Site Preparation
Chapter 3: Hardware Installation Introduction Caution: This device should only be powered by a power supply source which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power Source) requirements per UL1950, IEC 950, and EN 60 950. The power source must be certified by the appropriate safety agency for the country of installation. Caution: Use a grounding strap when installing this feature. The DynaKey is fully assembled at the factory.
3-2 Chapter 3: Hardware Installation Serial Number Location The serial number is located on the bottom edge of the DynaKey module.
Chapter 3: Hardware Installation Cable Connector Access The cable connectors are located on the bottom of the 5953 assembly. Tilt display to access the cable connectors.
3-4 Chapter 3: Hardware Installation Installing a USB DynaKey Installing a Remote Table Top USB DynaKey (5964-K032) This section discusses how to install the USB DynaKey hardware configurations. See the terminal Hardware User’s Guide for specific procedures about how to connect the USB DynaKey to the host terminal. 1. Route the Powered USB Cable and DVI Cable down through mount and out the back of the base.
Chapter 3: Hardware Installation 3-5 2. Connect the cables to the DynaKey. • Connect the terminal DVI cable to the DynaKey DVI connector. • Connect the terminal Powered USB cable to the DynaKey Powered USB connector. • Connect external USB devices to the DynaKey USB connectors (optional).
3-6 Chapter 3: Hardware Installation Installing an Integrated Customer Display (5972-F040) The Integrated 5972 2 x 20 Display is mounted to the 5953 using feature 5972-F040.
Chapter 3: Hardware Installation 3-7 1. Install the Customer Display Post Base. Secure it with screws (4).
3-8 Chapter 3: Hardware Installation 2. Route the cable (display connector end) up through the mount components as shown below. This is a tight fit and the connector has to be angled in order to make it though the openings. Use care to not damage the wires. 20053 3. Assemble the post components.
Chapter 3: Hardware Installation 3-9 4. Connect the cable to the display module. a) Remove the Integrated Display Bracket (2 screws). b) Connect the cable to the 2 x 20 VFD Assembly. c) Replace the Integrated Display Bracket. Phillips PH Screw (4-24 x 0.
3-10 Chapter 3: Hardware Installation 5. Install the Customer Display assembly onto the base of the table top mount. 19851 6. Connect the Customer Display Cable to a Powered RS-232 connector on the host terminal.
Chapter 3: Hardware Installation 3-11 Installing a Checkstand Mounted DynaKey The 5953 USB DynaKey supports the 5953-K023 Checkstand Mount 5953-K023 Checkstand Base 20065 Installing a 5953-K023 Checkstand Mount Note: The cable(s) for the USB DynaKey can be routed through the Checkstand Base 1. Loosen the Thumbscrew on the side of the Checkstand Base and then slide the upper half of the Checkstand Base out of the lower half of the Checkstand Base.
3-12 Chapter 3: Hardware Installation 2. Slide the Side Cover off the lower half of the Checkstand Base. 3. In the desired location on the countertop drill four 6 mm (0.25 in.) holes for the mounting bolts and one 38 mm (1.5 in.) hole for the DynaKey cable(s). Use the Checkstand Base as a template for locating the holes. 4. Bolt the Checkstand Base (Lower Half) to the countertop. 5. Remove the Thumbscrew and the Front Cover from the Checkstand Base (Upper Half).
Chapter 3: Hardware Installation 3-13 6. Screw the Checkstand Base onto the back of the DynaKey (4 screws).
3-14 Chapter 3: Hardware Installation 7. Route the cables through the upper half of the Checkstand Base. Install the Thumbscrew and the Front Cover. Be sure to leave enough slack in the cables to permit easy tilting of the DynaKey. 17449 8. Plug the LCD cable into the DynaKey. • Optional - Plug a scanner cable into the DynaKey. • Optional - Plug a PC-compatible keyboard cable to the DynaKey.
Chapter 3: Hardware Installation 3-15 9. Route the cable(s) through the upper half of the Checkstand Base and install the Thumbscrew and the Front Cover. Be sure to leave enough slack in the cable(s) to permit easy tilting of the DynaKey. 10. Route the cable(s) into the lower half of the Checkstand Base and through the countertop. 11. Slide the Side Cover onto the lower half of the Checkstand Base. 12.
3-16 Chapter 3: Hardware Installation 1. Power up the system. 2. After the memory test completes, hold down key number 10 and key number 12 simultaneously. Make sure both keys are held down together. The 10 and 12 keys must be the first two keys pressed after a power on. If any other keys are pressed first, pressing the 10 and 12 keys simultaneously will not put the DynaKey into the Setup Keypad Mode. The status LED flashes red/green to indicate that the keypad entered the Setup Keypad Mode.
Chapter 3: Hardware Installation 3-17 All unlabeled keys are non-functional in Setup Keypad Mode. Ignore any stuck key error messages displayed as a result of the keys being held down. 3. Press the [F2] key to put it into the BIOS configuration routine. 4. Use the special keypad layout to run the system’s BIOS Configuration routine. Note: The DynaKey Setup Keypad Mode is provided simply as a convenience feature.
3-18 Chapter 3: Hardware Installation Normal Operating Mode After setup and configuration, the keyboard can be reset to exit the special keypad mode. This is done by power cycling the DynaKey, or pressing the 10 and 12 keys simultaneously. This puts the keyboard back into its normal operating mode as shown. Usually keys 22 - 23 and 21 - 25 are capped together by default.
Chapter 3: Hardware Installation 3-19 Screen Saving Feature The display has a time-out function that causes the display to go blank after several minutes of inactivity. The screen saving feature is controlled by NCR platform software integrated into the 5953 drivers. Note: If your screen saver is active and the Keylock is in the L position, you may need to put the Keylock into another position to un-blank the LCD.
3-20 Chapter 3: Hardware Installation
Chapter 4: Programming Firmware USB DynaKey Capabilities The NCR USB DynaKey is a multifunction device comprised of several functions, including a keyboard switch matrix and a speaker. Both of these functions are controlled by a single field programmable gate array (FPGA). The keyboard matrix translates between a key switch physical location and the key data reported to the host PC. This matrix is programmable. The matrix may be replaced in whole or in part, permitting any key to be mapped to any function.
4-2 Chapter 4: Programming The keyboard has additional capabilities unique to the POS environment. The keyboard firmware supports the following POS functions: • Programmable keyboard matrix • Configurable key click tone FPGA Firmware Defaults During USB initialization all USB devices are required to enumerate. Each device reports its data and ID to the host where the Host USB driver sends the report to the corresponding USB Device Driver.
Chapter 4: Programming 4-3 Table 1: NCR Proprietary HID Usages Usage Hexadecimal Value HID_USAGE_PAGE_NCR_MISC 0xFF8F KEYLOCK 0x01 KEYBOARD_TONE 0x02 KEYBOARD_MAP 0x03 KEY_CLICK_INFO 0x11 ERROR_TONE 0x12 TONE FREQUENCY 0x21 TONE DURATION 0x22 TONE VOLUME 0x23 KEY_MATRIX_USAGE 0x31 The report descriptors as emitted by the HID device should be consulted as the authority for the format of the reports.
4-4 Chapter 4: Programming The MSR interface: The MSR conforms to the USB HID standard for MSRs as described in the HID Usage Tables for POS, Ver 1.02, see http://www.usb.org/developers/hidpage.html#pos. The Key Matrix: The Key Matrix report contains an overlay for the keyboard look-up table. It is organized in FPGA Offset order, and contains pairs of 8-bit usages, one pair per key position. Values of zero produce no usage report. Two different usages produce two simultaneous usages being reported.
Chapter 4: Programming 4-5 Keyboard Matrix for 5953 USB DynaKey The keyboard matrix comprises a list of key numbers and respective positions within the keyboard translation table. The default keyboard map for the 5953 USB DynaKey (Product ID 0x0321) is as follows: X Y Sorted by Offset FPGA Key Usage Usage System Offset No.
4-6 Chapter 4: Programming X Y Sorted by Offset FPGA Key Usage Usage System Offset No.
Chapter 4: Programming X Y Sorted by Offset FPGA Key Usage Usage System Offset No.
4-8 Chapter 4: Programming Configurable Key Click Tone The FPGA has the ability to sound a short chirp whenever a key is pressed, providing auditory feedback to an operator of the keyboard. This auditory feedback is optional. The FPGA may be configured to make the sound or not to make the sound, depending on the particular application. USB DynaKey Tone Frequencies The frequency is transmitted to the FPGA as a Note Number. Note numbers are equivalent to specific frequencies.
Chapter 4: Programming Note N freq N freq N freq N freq N freq B 14 62 38 247 62 988 86 3951 110 15804 C 15 65 39 262 63 1047 87 4186 111 16744 Db 16 69 40 277 64 1109 88 4435 112 17740 D 17 73 41 294 65 1175 89 4699 113 18795 Eb 18 78 42 311 66 1245 90 4978 114 19912 E 19 82 43 330 67 1319 91 5274 115 21096 F 20 87 44 349 68 1397 92 5588 116 22351 Gb 21 92 45 370 69 1480 93 5920 117 23680 G 22 98 46 392
4-10 Chapter 4: Programming The SetClicks method examines all currently-enumerated HID devices, finds those with a Vendor-ID equal to NCR’s assigned Vendor ID (0x0404). Among all qualified devices found, each device is searched for a KEY_CLICK_INFO feature report that contains Volume, Frequency, and Duration usages. When a matching device is found, that device’s product ID (PID) is used to locate keyclick values within the Registry.
Chapter 4: Programming 4-11 NCR USB DynaKey Control Parameterization Registry Values Program Parameterization Registry values appear under the registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\NCR\USBKeyboard\PID_0321\] Table 3: Key-Value Definitions Keyword1 Value (Decimal numbers) KeyClick\frequency2 A frequency between 1760 27Hz and 42192 Hz DWORD KeyClick\volume2 A value between 0 and 15 15 DWORD KeyClick\duration2 A number of 23 milliseconds (0 1023) the sound should be produced DWORD KeyMatrix\
4-12 Chapter 4: Programming NCR USB DynaKey Control Data Capture Registry Values NCR Data Capture Registry values appear under the registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\NCR\NCRUsbKeyboardCtl\DataCapture] "DcapControl"="10 (Hex destination(s): 1=DCap App, 2=Debugger, 4=File; 10/20/40 for immediate)" "DcapFile"="C:\\NcrDataCap.
Chapter 4: Programming 4-13 SetUsbKeyMatrix may be launched “by hand” using the Windows Start > Run option, or any equivalent shortcut technique (desktop, quicklaunch pad, menu). If started in this manner, the command line can optionally contain strings of the form “keyword{= value}”, where keyword is one of the defined parameters, and value is an optional numeric value to be applied to that key. The following table gives the available command-line parameters.
4-14 Chapter 4: Programming Command-line parameters may include a value for the runtime duration. If specified, the application remains resident only for the requested duration. This permits the application to be used only during defined events such as system start-up, and after which the application will no longer remain resident in memory. The commandline parameters may also specify that a background memory-resident instance of the application should be terminated.
Chapter 4: Programming 4-15 12.1-Inch USB DynaKey Video Drivers When using 12.1 displays or any other displays driven off the C&T 69000 chipset, it is recommended that the video drivers for the 69000 be used. These drivers are available on NCR software CD D370-1111-0100 (previously, G370-0830-0000). Drivers and installation instructions are available on this software CD for Win. 3.1, Windows 95, Windows NT 4.0 and Windows 2000. Drivers are not needed for DOS.
Chapter 5: 5953 USB DynaKey Migration Overview The NCR RealPOS 5953 USB DynaKey is a replacement for its predecessor, the 5953-Wedge (PS/2) DynaKey, with features and advantages not present in the older product. This chapter is a discussion of those features with some explanation of the advantages.
5-2 Chapter 5: 5953 USB DynaKey Migration Another example is the use of standard USB protocols throughout and even standard USB HID device classes where such device standards exist. The design helped develop an additional standard in the case of the MSR. Use of such standards eases the job of systems engineers and integrators.
Chapter 5: 5953 USB DynaKey Migration 5-3 Discussion The NCR 5953 DynaKey Operator Interface contains an LCD display and a set of keys in a physical configuration that has been found useful to retailers. The keyboards have additional features, some optional, that add value to the retail environment. The following table lists these features in a comparison chart of the two DynaKey models. Following the table are paragraphs that more fully explain the jargon.
5-4 Chapter 5: 5953 USB DynaKey Migration Feature 5953 Wedge 5953 USB qualified scanners Ports section Power LED Yes Yes Additional ports No Three General Purpose USB ports for Scanner and/or any USB 1.1 compliant device. Smartcard Reader No Possible Future Option (not currently planned) Fingerprint sensor No Planned USB module replaces Keylock LCD 800x600 High-Bright Long-Life Color The NCR 5953 DynaKey has an 800x600 High-Bright, Long-Life Color LCD panel.
Chapter 5: 5953 USB DynaKey Migration 5-5 Hot Plug The NCR 5953 USB DynaKey is hot-pluggable. That is, both the DVI and USB connections may be disconnected and the DynaKey replaced without removing power from the terminal. The Wedge DynaKey cannot be removed or replaced without removing power from the terminal. POS-Checkout Style Keyboard The greatest difference between the NCR Wedge DynaKey and the USB DynaKey is the communications between the keyboard and the host computer.
5-6 Chapter 5: 5953 USB DynaKey Migration The USB DynaKey implements a standard seven-port USB Hub internally, which provides independent connectivity to the several functional sections that comprise the DynaKey. Both USB and Wedge NCR DynaKeys include keys that accept customer-specified key caps and labels. For example, one customer may wish to include buttons for DEPT, CLASS, and SKU on his keyboard.
Chapter 5: 5953 USB DynaKey Migration 5-7 Keyboard Programmability The 5953 Wedge DynaKey includes the ability to select whether the keypad should be telephone or calculator style. This is implemented with a simple toggle that selects which layout is used. No other programming is available. The 5953 USB DynaKey includes full programmability of the keyboard. Each and every key can be re-assigned as desired, only limited by the capabilities of a standard USB-HID keyboard.
5-8 Chapter 5: 5953 USB DynaKey Migration Keylock Both Wedge and USB DynaKeys include a 4 position keylock. In the Wedge DynaKey it is an every-unit-item (EUI), whereas in the USB DynaKey, the keylock can be optional if required, as a SCER. The Wedge DynaKey implements the keylock as a PS/2 wedge device. The USB DynaKey implements the keylock as a separate HID device. Because USB is designed for plug-and-play (PnP), the presence or absence of the keylock is easily detected by the host software.
Chapter 5: 5953 USB DynaKey Migration 5-9 The USB DynaKey implements the MSR as a separate USB HID device, conforming to the published HID standard for MSR devices. As with the keylock, the PnP feature of USB communications makes it a simple matter for the host computer and thus the customer’s application to be aware of the presence or absence of the MSR. Scanner port The Wedge DynaKey contains an NCR-proprietary RJ-45 connection for RS-232 based scanners.
5-10 Chapter 5: 5953 USB DynaKey Migration Smartcard Reader The USB DynaKey has been designed to accommodate an external or internal Smartcard reader that connects through USB. An external USB Smartcard reader can be connected to one of the available external USB ports. There is currently no integrated Smartcard reader available or planned, but an extra internal USB port makes an integrated reader possible.
Chapter 5: 5953 USB DynaKey Migration 5-11 Key Re-mapping Registry Manipulation Tool A GUI Active-X control for Windows is available (though nonsupported by NCR) to simplify manipulation of the DynaKey keyboard re-mapping registry entries. Below is a screen shot of the GUI with the right mouse button clicked to show the current key assignments.
5-12 Chapter 5: 5953 USB DynaKey Migration A common need is toggling the keypad number layout between telephone and calculator style, so a special button is available for that function. The values currently stored in the Registry for NCR 5932 USB DynaKeys can be retrieved by clicking the Read Registry button. The only values stored in the registry are the values that are non-default. All of the keys can be restored to default values with the Restore Defaults button.
Chapter 5: 5953 USB DynaKey Migration 5-13 Clicking on an individual key enables the Key Number and Usage dialog box. The current assignments are shown and two new key usages may be selected from the drop down boxes. Once selected, the new value can be assigned using the OK button. In the illustration below, the top right key (Key number 3) has been clicked, and is showing a combination of two usages, which will result in system translation to (left)Shift-F3.
5-14 Chapter 5: 5953 USB DynaKey Migration
Chapter 6: Hardware Service Safety Requirements Carefully follow these safety requirements before servicing the USB DynaKey. Warning: The DynaKey LCD contains hazardous voltages and should only be serviced by qualified service personnel. Warning: Before servicing the equipment plug your safety strap into a proper grounding outlet. Failure to do so could damage the equipment. Caution: Before servicing the USB DynaKey, power down the terminal or PC and disconnect the terminal AC power cord.
6-2 Chapter 6: Hardware Service Problem Isolation Procedures NCR offers both on-site and mail-in service for the NCR RealPOS 5953 USB DynaKey. Before calling for service or mailing in your unit for repair, step through the problem isolation procedures below to make sure the DynaKey module is in need of repair. Also, your answers to these questions may speed the servicing of your DynaKey. Troubleshooting Table The following table provides general troubleshooting tips for the DynaKey.
Chapter 6: Hardware Service 6-3 Symptom Probable Cause Solution Speaker not working Speaker harness not connected Connect speaker harness to DynaKey Controller Board. MSR not working MSR card not oriented properly Ensure that magnetic stripe on card is up when swiped. MSR harness loose or broken Ensure that the MSR harness is securely fastened to the DynaKey Controller Board, and that none of the wires have pulled loose from the connector.
6-4 Chapter 6: Hardware Service Symptom Probable Cause Solution No display (Green LED) Internal LCD cable loose Re-seat the LCD harness at the DynaKey Controller Board and LCD ends. Internal backlight harness loose Ensure that the backlight harness is securely fastened to the DynaKey Controller Board 7452/7453/PC: Unit in standby mode (screen blank) Return unit from standby as required by application. Ensured Keylock not in L position. No display (orange LED) PC or workstation not turned on.
Chapter 6: Hardware Service 6-5 Servicing the DynaKey Module This section provides detailed instructions on to how to disassemble the DynaKey. Warning: Only properly trained personnel using proper grounding procedures should service the DynaKey. Personal injury could occur, or the DynaKey may be damaged. Disassembling the DynaKey 1. Disconnect the external cable(s).
6-6 Chapter 6: Hardware Service Removing the Remote Table Top Mount 2. Remove the Left and Right Housings from the mount (one screw on each side). Screws (2) 19907 3. Remove the screws (4) that secure the Remote Table Top Mount to the DynaKey module.
Chapter 6: Hardware Service 6-7 Removing the Back Cover 4. Remove the Access Cover by applying pressure on the release tabs and then lifting up. . 19943a 5. Remove the (7) screws that secure the Back Cover and remove the cover.
6-8 Chapter 6: Hardware Service Removing the MSR 6. Disconnect the MSR Cable (J1) from the Controller Board. 7. Remove the screws (2) that secure the MSR assembly. 8. Push the plastic latching tab down and remove the MSR assembly. Screws (2) Tab MSR Cable 19945 9. Remove the screw that secures the MSR module. Note: When reassembling the MSR, notice there are actually two screws used to mount the MSR. One was removed in the previous step (7).
Chapter 6: Hardware Service 6-9 MSR Cleaning Cards Part Part Number MSR Cleaning Card, Dry 998-0052929 MSR Cleaning Card, Wet 603-9004998 Removing the Speaker Assembly 10. Disconnect the speaker cable from Controller Board. 11. Slide the speaker out of the metal fingers on the LCD Bracket.
6-10 Chapter 6: Hardware Service Removing the Controller Board 12. Disconnect the cables on the Controller Board.
Chapter 6: Hardware Service 6-11 13. Remove the screws in the Controller Board and in the Connector Bracket (6 screws). 14. Remove the board. Note: Verify all are cables free and out of the way prior to removal.
6-12 Chapter 6: Hardware Service Removing the LCD 15. Remove the screws (4) that secure the LCD Bracket to the Front Bezel. Screws (4) 20061 16. Remove the LCD Bracket Assembly. Verify that all cables are free before removing the LCD bracket.
Chapter 6: Hardware Service 6-13 17. Remove the screws (4) that secure the LCD to the LCD Bracket.
6-14 Chapter 6: Hardware Service Removing the Keypad 18. Remove the screws (3) that secure the Keypad to the Front Bezel. Screws (3) 19924 19. Remove the keypad.
Chapter 6: Hardware Service 6-15 Removing the Keylock Adapter Assembly 20. To Remove Keylock assembly, squeeze the plastic retainers and push the Keylock assembly out the front of the unit.
6-16 Chapter 6: Hardware Service 21. Remove the Keylock by prying the Retaining Clip off with a small screwdriver. 22. The LED Board can be removed by prying off the Tinnerman Clip. Keylock Retaining Clip Tinnerman Clip 19925 Replacing the Keylock assembly 1. Align the tabs and snap into place. 2. Carefully route the wires through the bezel. Re-Assembling the DynaKey To re-assemble the DynaKey module, use the reverse order of the previous procedures. In addition, check the following: 1.
Chapter 6: Hardware Service 6-17 Controller Board Connector Identification LED (J5) LCD Backlight (J7, J8) Keypad (J2, J3) Speaker (J10) Not Used (J14) MSR (J1) Keylock (J6) Not Used (J4) LCD (J18) Single Port External USB (J9) Dual Port External USB (J11) Powered USB (Input) (J15) DVI (J16) 19936
6-18 Chapter 6: Hardware Service Connector Pin-Out Information DVI Connector Pin Symbol Description 1 CH2- ½ of Channel 2 differential pair 2 CH2+ ½ of Channel 2 differential pair 3 GND TMDS Data 2/R Shield Ground 4 N/c Unused 2nd DVI Link 5 N/c Unused 2nd DVI Link 6 DDC_CLK DVI DDC Clock 7 DDC_Data DVI DDC Data 8 n/c No connection 9 CH1- ½ of Channel 1 differential pair 10 CH1+ ½ of Channel 1 differential pair 11 GND TMDS Data 1/3 Shield Ground 12 n/c Unused 2nd DVI
Chapter 6: Hardware Service Pin Symbol Description 21 n/c Unused 2nd DVI Link 22 GND TMDS Clock Shield Ground 23 CLOCK+ ½ of Clock differential pair 24 CLOCK- ½ of Clock differential pair 25 (C1) ENAVDDMAG Magna ENA_VDD 26 (C2) TFT_SEL2 Magna Panel ID2 27 (C3) TFT_SEL1 Magna Panel ID1 28 (C4) TFT_SEL0 Magna Panel ID0 29 (C5) GND Ground 30 GND Ground Powered USB Connector Pin Symbol Description 1 GND +12V Return 2 GND USB Ground 3 +12V +12V Power 4 DATA+ USB Da
6-20 Chapter 6: Hardware Service USB Connectors Pin Signal Name Typical Wiring Assignment 1 VBUS Red 2 D- White 3 D+ Green 4 GND Black Shell Shield Drain Wire
Chapter 6: Hardware Service 6-21 Cables DVI to DVI 497-0422831 - 1.0 m (1416-C723-0010) 497-0422832 - 4.0 m (1416-C723-0040) DVI (Terminal) DVI (5953) 19725b Powered USB (12 V) to 2 x 4 Locking Connector 497-0424838 - 1.0 m (1416-C757-0010) 497-0424839 - 4.0 m (1416-C757-0040) Powered USB (5953) Powered USB (Terminal) 20059 DVI to CHAMP 497-0423054 - 1.0 m (1416-C729-0010) 497-0423055 - 4.
6-22 Chapter 6: Hardware Service DynaKey Cleaning Procedures NCR keyboards are designed for general retail applications. These products are resistant to spills and dust. However, these products are not spill proof or dust proof. To maintain proper keyboard operation, users should prevent water, beverages, or cleaning agents from being introduced into the keyboard during storage, operation, or cleaning. To clean your keyboard, use the following procedures: 1. Turn off power to your workstation. 2.
Index —5— 5953 DynaKey Table-top mount, 3-5 5953-K023 Checkstand Mount installing, 3-11 5953-K023 Table Top Mount, 24 —C— Cable Length Limitations, 2-2 Cables DVI to CHAMP, 6-21 DVI to DVI, 6-21 Powered USB, 6-21 Checkstand Mount installing, 3-11 Cleaning the Glass, 6-22 Compatibility, 1-2 Configurable Keyclick Tone, 4-8 Connecting to the Host, 3-4 Connector Panel Access, 3-3 Connector Pin-Out Information, 6-18 —D— Dimensions, 2-3 Disassembling the DynaKey, 65 Double-high/Double-wide Keys, 4-4 DynaKey C
Index-2 —M— MSR Cleaning Cards, 6-9 Multi-Color Power LED, 1-3 —N— NCR Platform Software Components, 4-9 NCR USB DynaKey Control, 49 NCR USB DynaKey Control Data Capture Registry, 4-12 NCR USB DynaKey Control Parameterization Registry Values, 4-11 NCRUsbKeyboardCtl, 4-12, 4-13 NCRUsbKeyboardCtl HID usages, 4-2 NCRUsbKeyClickCtl, 4-9 —O— Operating Range, 2-1 —P— Physical Environment, 2-1 Power Consumption, 2-2 Problem Isolation Procedures, 6-2 Programmable Key Matrix, 4-4 Programming, 4-1 USB DynaKey Cap
