Warranty

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LIMITED WARRANTY

NAXA LIMITED WARRANTY (“Warranty”) – For Product Categories Listed in Chart Below

(as applicable, “Product”)

Before returning your Product for service under this Warranty, please (i) read the instruction

manual carefully and visit our website at www.naxa.com for Product updates and extended

support documentation (e.g., Frequently Asked Questions, Common Troubleshooting Guides);

(ii) if you are still having trouble with your Product, please contact Naxa’s Customer Support

Department.

Subject to the terms and conditions herein, Naxa Electronics, Inc. (herein after called “Naxa”)

warrants to the original purchaser of the Product (“Customer”) that for the applicable Warranty

Period listed below, the Product will be free from defects in material or workmanship under

normal, non-commercial use (“Defects”).

Warranty Period encompasses, as listed below, separate “Coverage Periods” for Parts and Labor,

each Coverage Period to begin from the original date of Customer purchase. If Customer returns

a defective Product (or any component thereof) during the applicable Warranty Period, Naxa

will, at its option, during the specified Coverage Periods for Parts and Labor (as applicable

either: (i) repair the Product (or, as applicable, any component thereof) or (ii) replace the Product

(or, as applicable, any component thereof) with a new or refurbished Product (or, as applicable,

any component thereof), in either case free of charge to Customer for Parts and/or Labor (as

applicable) during the specified Coverage Period only, and excluding applicable shipping

charges (noted below), for which the Customer is responsible. The foregoing states the

Customer’s exclusive remedy and Naxa’s sole liability for breach of the limited warranty

contained herein.

This Warranty specifically excludes any Product (or, as applicable, any component thereof) that

has been subject to or Defects resulting from: (a) any neglect or misuse by a Customer, an

accident, improper application, violation of operating instructions for the Product, any other

Customer-induced damage, or the alteration or removal of any Product serial number; (b) any

modification or repair to Product (or, as applicable, any component thereof) by any party other

than Naxa or a party authorized in writing by Naxa; (c) any damage to Product (or, as applicable,

any component thereof) due to power surges, incorrect electrical voltage, misconnection to any

device, or malfunction of any device used with the Product (or, as applicable, any component

thereof); (d) cosmetic damage to the Product (or, as applicable, any component thereof) caused

by normal wear and tear: (e) shipping damage that occurs while the Products is in transit; (f)

damage caused by heat sources, sunlight, electromagnetic conditions, or other climatic

conditions or (g) any acts of God.

Product is sold to Customer for personal, non-commercial use only. Product is not warranted for

Customer’s commercial or rental use. In addition, Product is not warranted against failure, and

should not be used by Customer for any application where (i) there is a risk that any data stored

Summary of content (5 pages)

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LIMITED WARRANTY NAXA LIMITED WARRANTY (“Warranty”) – For Product Categories Listed in Chart Below (as applicable, “Product”) Before returning your Product for service under this Warranty, please (i) read the instruction manual carefully and visit our website at www.naxa.com for Product updates and extended support documentation (e.g., Frequently Asked Questions, Common Troubleshooting Guides); (ii) if you are still having trouble with your Product, please contact Naxa’s Customer Support Department.
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on Product will be breached or otherwise compromised, or (ii) the date stored on Product is relied upon for medical or lifesaving applications. Naxa disclaims any Warranty for any of the foregoing uses to the fullest extent permitted by law. Customer assumes any and all risks associated with such uses of Product, and agrees to indemnify Naxa for any damages claimed against Naxa for such uses.
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cashier’s check or money order payable to Naxa Electronics, Inc., in the amount specified for the item in the table below for return shipping and handling. If in the case you cannot provide a money order or cashier’s check, you can contact Naxa’s Customer Support Representative to arrange payment via credit card. No returned Product will be shipped back to a PO BOX.
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Product Category Adapters, Cables, Chargers, Earphones, Headphones, Mini Speakers & HDMI Cables Labor Parts Shipping* 1 Year 1 $6 USD Year Model Number Prefix References: NE, NA, NAC & NAS Alarm Clocks, Mini Radios, Digital Photo Frames (screen size less than 5”), Microphones and Antennas 1 Year 1 $8 USD Year Model Number Prefix References: NRC, NR, NAA, NAM & NF MP3 Players, MP4 Players, Personal CD 90 1 $10 USD Players and Speaker Systems Days Year Model Number Prefix References: NPC, NM, NAS and NMV H
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Home Theater DVD Systems, TVs (Screen sizes 12.5” to 16”), Portable Stereo Systems with Display Model Number Prefix References: ND, NT, NTD & NDL 90 Days TVs (Screen sizes 17” to 19”) $30 USD 1 Year Model Number Prefix References: NT and NTD TVs (Screen sizes 20” to 31”) 90 1 $35 USD Days Year Model Number Prefix References: NT and NTD TVs (Screen sizes 32” and larger) 90 1 $40 USD Days Year Model Number Prefix References: NT and NTD You must call NAXA Customer Support prior to making a return.