OPERATING GUIDE for your GEM-DXK3 KEYPAD © NAPCO 2006 OI327 11/06 1
INTRODUCTION The GEM-DXK3 is a “smart”, interactive, menu-driven keypad designed for your Napco control panel. A digital display is provided to show the status of your system. This booklet contains important information about the operation of your system with this GEM-DXK3 Keypad. Read it carefully and keep it handy for future reference. Check the Glossary for an explanation of terms that may be unfamiliar to you. You'll probably find subjects mentioned in this booklet that do not apply to your system.
T AB L E O F C O N T E N T S TABLE OF CONTENTS Section Page TO SILENCE AN ALARM, ENTER YOUR CODE, AND PRESS J. FOR SERVICE, CALL: __________________ KEYPAD CONTROLS & INDICATORS ............................................... 4 ARMING AWAY: SETTING THE ALARM WHEN LEAVING ............... 6 CENTRAL STATION: __________________ EXIT DELAY: _________________________ ARMING STAY: PROTECTING YOURSELF AT HOME .................... 8 ENTRY DELAY: TURNING OFF THE ALARM (DISARMING) WHEN RETURNING ......
K E Y P AD C O N T R O L S & I N D I C AT O R S 2 96 3 ARMED 13 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME STATUS 1 7 U P 8 Q 9 4 R 1 2 3 5 B 4 5 6 6 C 7 8 9 0 G 10 11 12 4
K E Y P AD C O N T R O L S & I N D I C AT O R S 1 2 3 4 Window. Lights indicate system status messages; digit display indicates related zone, function or 6 error message numbers. STATUS Light. Lights (green) to indicate that the system is ready for arming. If a zone is not secured the light will be off and the zone will 7 display in the window. If a zone has been bypassed, the STATUS light will 8 blink while armed. ARMED Light. Lights (red) to indicate that the system is armed.
A R M I N G AW A Y : S E T T I N G T H E AL A R M W H E N L E AV I N G 12 Arming the System INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 1. Check the keypad. The green STATUS light must be on in order to arm. 2. 3. P If the green light is off, the number(s) of any unsecured zone(s) will display in the window. Refer to the pull-up zone list for the location of each problem zone and secure by closing windows, doors, etc.. When all zones are secure, the green STATUS light will come on. Arm the system.
A R M I N G AW A Y : S E T T I N G T H E AL A R M W H E N L E AV I N G P INTERIOR BYPASS FIRE/TBL SYS TBL CHIME System Trouble If you attempt to arm with the SYS TBL light on, a 3-second tone will sound and a “P” will display in the window. This indicates that the system has detected a problem which may prevent it from operating properly. A number corresponding to the trouble will then appear in the display. Refer to SYSTEM TROUBLE ERROR CODES for descriptions of these troubles.
A R M I N G S T A Y : P R O T E C T I N G Y O U R S E L F AT H O M E Arming in STAY Mode Interior Zones, when bypassed, allow free movement within the home while the protection of armed perimeter zones is maintained. To bypass Interior Zones, enter your User Code followed by P. The red ARMED light will light and the green STATUS light will blink, indicating zones bypassed. The INTERIOR and BYPASS lights will display in the window.
A R M I N G S T A Y : P R O T E C T I N G Y O U R S E L F AT H O M E Easy Exit (Optional - Easy Exit programmed? YES NO) Your system may have been programmed for Easy Exit, which allows a user to exit the premises while the system is armed STAY. By activating Easy Exit while the system is armed STAY, the Exit Delay countdown will take place, during which time you are permitted to leave through the exit door.
T U R N I N G O F F T H E AL AR M ( D I S AR M I N G ) W H E N R E T U R N I N G Disarming the System 1. Enter your premises through the Entry/Exit door. The keypad will sound a steady tone to remind you to disarm the system before your Entry Delay time expires. 2. Enter your User Code and press U. The red ARMED light will go out, indicating that the system has been disarmed. • If you enter an invalid code, the keypad will beep 4 times, signifying an error. Re-enter your code immediately.
FIRE PROTECTION (Applicable only where local ordinance permits use of this alarm control panel for fire protection). NN Fire-Zone Alarm INTERIOR BYPASS FIRE/TBL SYS TBL CHIME If a fire is detected, the FIRE/TBL light will display with the zone number and the keypad sounder will pulse. • If a fire is in progress, evacuate the premises immediately! If necessary, call the Fire Department from an outside phone. • If there is no evidence of a fire, enter your code and press U to silence the alarm.
FIRE PROTECTION Preparing a Fire Escape Plan Even with the most advanced fire alarm system, adequate protection requires an escape plan. To prepare your plan, draw floor plans of your building. (Space is provided on the next page). Show two exits - a front or back door and a window from each room. (Make sure the window works. You may need a special fireescape ladder if the window is high up). Write down your outside meeting place. Family Rehearsal. Rehearse activities: each of the following 1.
FIRE PROTECTION Floorplan Draw a plan of your premises in the space provided below.
FIRE PROTECTION LIMITATIONS OF FIRE ALARM WARNING SYSTEM Although a fire alarm system may be of a reliable and state-of- the-art design, neither it nor its peripheral detection devices can offer guaranteed protection against fire. Any such equipment may fail to warn for a variety of reasons: Control panels, communicators, dialers, smoke detectors, and many other sensing devices will not work without power.
FUNCTION MENU The keypad can provide access to a wide assortment of utility functions. The functions are displayed in a prompting “YES/NO” format. 1. To enter the Function Menu, press R. • In all UL-listed or high-security installations, a valid User Code must first be entered followed by R. 2. To skip a function, answer NO (Q) or R. 3. To select and execute a function, answer YES (P) or U. • Functions may be manually scrolled forward or backward using R and B, respectively.
FUNCTION MENU 04 05 06 07 08 16 INTERIOR BYPASS INTERIOR BYPASS FIRE/TBL SYS TBL FIRE/TBL SYS TBL CHIME CHIME 4. Display System Troubles? Displays a 1- or 2-digit error code representing a problem detected in the system. (See SYSTEM TROUBLE ERROR CODES for a description of these codes). Use NEXT(P) and PRIOR (Q) to scroll system troubles. (For GEM-P9600/3200 panels only). 5. Display Fire Alarms? Displays alarms that have occurred on the Fire Zone(s).
FUNCTION MENU 09 10 INTERIOR BYPASS INTERIOR BYPASS FIRE/TBL SYS TBL FIRE/TBL SYS TBL CHIME 9. Reset System Trouble? System troubles display and sound at the keypad. Correcting the trouble will clear most indications, however the following error codes will require manual reset: E11; E13; E19; E20 and E22. (See SYSTEM TROUBLE ERROR CODES for a description of error codes.) CHIME 10. Reset Sensor Watch Failure (Sensor Watch programmed? YES NO).
FUNCTION MENU 15 16 INTERIOR BYPASS INTERIOR BYPASS FIRE/TBL SYS TBL FIRE/TBL SYS TBL CHIME CHIME 15. Activate Telephone Test? (Telephone Test programmed? YES NO). Sends a communicator test to the central station. A communication failure will be indicated at the keypad by a system trouble “E03-00” display. Repeat the test to attempt to correct a communication failure, as any successful communication will clear this display. 16. Delay Arming 1-4 hours. (Not for UL-listed systems).
FUNCTION MENU 17 18 19 INTERIOR BYPASS INTERIOR BYPASS INTERIOR BYPASS FIRE/TBL SYS TBL FIRE/TBL SYS TBL FIRE/TBL SYS TBL CHIME CHIME CHIME 17. Activate Program? Activates the Program Mode from Keypad No. 1. Note: This feature is disabled while armed. (See PROGRAMMING USER CODES) 18. Activate Download? For installer's use only. If accidentally enabled, press C to exit. Note: This feature is disabled while armed. 19.
C E N T R AL S T A T I O N M O N I T O R I N G Your alarm specialist may have programmed your system to be monitored by a central station. The built-in digital communicator can transmit emergency signals and status reports to the central station 24 hours a day. Communicator Features Abort Delay. Ask your installer which of your zones have Abort Delay, a delay that enables you to reset the system before it communicates to the central station. Your system has a SIA CP-01 required Abort Delay of 30 seconds.
A D V AN C E D F E AT U R E S Security Bypass/Unbypass (Security Bypass programmed? YES NO). In high-security applications, zones may be bypassed (or unbypassed) only if a valid code is entered first, as follows: 1. Enter a User Code valid for bypass, then press B . 2. Press B then the zone number (or vice versa) to deactivate that zone. Similarly, a bypassed zone may be unbypassed using the same procedure. (This feature available for GEM-P3200/9600 panels only).
P R O G R AM M I N G U S E R C O D E S Your Installer has programmed into your system a special User Program Code which can be used to not only Arm and Disarm the system, but also to enter the User Program Mode, where you can program other User Codes. The following explains how you will use this code to program or erase additional User Codes. Entering the User Program Mode 1 2 Enter your User Code, then press R to enter the Function Mode.
P R O G R AM M I N G U S E R C O D E S Exiting the User Program Mode When you have completed programming or erasing User Codes, press C to exit the User Program Mode. Programming Example: Example. Program the User 3 Code to “3784”. Note: For User Codes shorter than 6 digits, use G0 for remaining digits. 1. Enter your User Code, followed by R. 2. Answer NO (press Q ) repeatedly until “17” is displayed, then press YES (P).
G L O S S AR Y Following are brief descriptions of terms and features used herein that may be unfamiliar to you. Some of the features are programmable options that may or may not apply to your particular system. Abort Delay - A delay period that allows the control panel to be reset, thus aborting a report to a central station. Access Code - A code (up to 6 digits) used to remotely unlock a door.
G L O S S AR Y Following are brief descriptions of terms and features used herein that may be unfamiliar to you. Some of the features are programmable options that may or may not apply to your particular system. Stay mode (hold down P). (2) Quick arming in Away mode (hold down Q). Exit/Entry Delays - Separate delays that let you exit and enter your premises without setting off an alarm when the system is armed.
G L O S S AR Y Following are brief descriptions of terms and features used herein that may be unfamiliar to you. Some of the features are programmable options that may or may not apply to your particular system. Ringback). System Trouble - A problem (low battery, power failure, etc.) detected in the system. Trouble - A zone fault; an open door, window, or other problem that may prevent arming. User Code - Your personalized code for arming and disarming the system. It may contain up to six digits.
SYSTEM TROUBLE ERROR CODES Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a problem should occur, the SYS TBL (system trouble) light will display in the keypad window along with one or more of the following error codes. If the problem is related to a specific zone or device, the corresponding number will also be indicated. Below is a list of the most common troubles along with the necessary corrective action, if any.
SYSTEM TROUBLE ERROR CODES Trouble Indication System Trouble Condition Action E-04-NN Wireless Transmitter Supervisory Failure A problem has been detected with a wireless transmitter. Call installing company for service. E-05-NN Wireless Transmitter Low Battery The battery in a wireless transmitter is low and should be replaced. This transmitter is on the zone corresponding to the number NN.
SYSTEM TROUBLE ERROR CODES Trouble Indication System Trouble Condition Action E-11-NN Keypad Tamper A keypad has been removed for the wall. Call installing company for service if problem cannot be repaired. E-12-NN Expansion Zone Module Response Failure Call installing company for service. E-13-NN Expansion Module Tamper The cover has been removed from a zone expansion module. A problem has been detected with an Expansion Module. Call installing company for service.
SYSTEM TROUBLE ERROR CODES Trouble Indication System Trouble Condition Action E19-00 User Program Memory Error Call installing company for service. E-20-00 Dealer Program Memory Error Call installing company for service. E-21-00 System Shutdown Call installing company for service. E-22-NN Sensor Watch Activity Failure A Motion Sensor on the zone indicated has failed the programmed Sensor Watch activity test.
TROUBLESHOOTING What do I do if... For more info... I try to arm my system but the keypad just displays a P and beeps at me. If the green STATUS light is off, a zone is open. Refer to the Pull Up Zone Directory and find and secure the open window or door. See Page 6 I try to arm my system but the keypad displays a P and beeps at me. The SYS TBL light is lit and numbers start scrolling in the display. A System Trouble has been detected. Note the scrolling error codes, which represent the trouble.
NAPCO LIMITED WARRANTY NAPCO SECURITY SYSTEMS, INC. (NAPCO) warrants its products to be free from manufacturing NAPCO neither assumes, nor authorizes any other person purporting to act on its behalf to modify, defects in materials and workmanship for thirty-six months following the date of manufacture. NAPCO will, within said period, at its option, repair or replace any product failing to operate correctly without charge to the original purchaser or user.
