Preliminary -- This draft created 7/29/2010 9:33 AM 345 Bayview Avenue Amityville, New York 11701 For Sales and Repairs 1-800-ALA-LOCK For Technical Service 1-800-645-9440 Publicly traded on NASDAQ Symbol: NSSC Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions © ALARM LOCK 2010 OVERVIEW OI352B.05 07/10 ™ Used with the Trilogy Networx 6100, 6500, ETDLN and ETPDLN series door locks, DL-Windows version 4.0.
MINIMUM WIRELESS SYSTEM As shown in the overview drawings on page 1, you do not need a massively complex corporate network to run a working system. In fact, a minimum wireless system may consist of a laptop or desktop computer (to run DL-Windows), a home router (to allow connection to a computer network), and an Alarm Lock Gateway module (the intermediary between the network and the locks).
able online at www.alarmlock.com. ● OI362 - Wireless Quick Start Guide. ● OI352 - Wireless Network Setup & DL-Windows Configuration Instructions (this manual). ● WI1790 - PDL6100 Keypad Programming Instructions. ● WI1820 - DL6100 Keypad Programming Instructions. ● WI1835 - PDL6500 & ETPDLN Keypad Programming Instructions. ● WI1836 - DL6500 & ETDLN Keypad Programming Instructions. ● WI1843 - PL6100 Programming Instructions. ● WI1844 - PL6500 & ETPLN Programming Instructions.
S TA R T H E R E This section will help you define the steps required to suit the specific needs of your installation. Let's start with the big questions first, because the installation steps that follow depend on your answers. Note: The underlined words are defined in the Terminology section on page 6. PRELIMINARY QUESTIONS You may not have answers to the following questions now, but understand that they are intended to encourage thought and help evaluate your needs.
S TA R T H E R E ( c o n t ' d ) cause the software does not have to waste time relocating Gateways that have had their IP addresses changed by DHCP; ● Static IP addresses allow operation across subnets in large corporate networks (such as those that exist between buildings); ● Static IP addresses allow Emergency Commands (such as "Emergency Lockdown") to be used (see Emergency Commands on page 46); and a warning popup appears: WARNING POPUP Contact the Network Administrator If you know that you will ins
Te r m i n o l o g y The following words are used throughout this manual to convey specific concepts and/or actions used in DL-Windows version 4.0.0 software (or later). Assign - Add to hardware or specify a relationship. Can be used with User Codes and locks ("to assign User Codes to specific locks"), or with hardware identification ("the factory assigns each lock a unique Serial Number"), or a fixed wireless communication channel between locks and a Gateway ("locks assigned to a Gateway").
Te r m i n o l o g y access to the virtual locks by the various Users in the Account. Real - Same as "Physical". Tangible, not virtual. See Virtual. Subnet (SUBNETwork) - To improve security and processing performance, network administrators often divide their corporate Intranets into interconnected but separate segments called "subnets". Subnets also allow multiple users to access the Intranet with the same subnet address. A router is typically used to allow network traffic to pass between subnets.
Hardware Installation HARDWARE INSTALLATION For a minimum wireless system, you need: • A laptop or desktop computer (to run DL-Windows) • A wired or wireless home router (to allow connection to a computer network) • An Alarm Lock Gateway module (the intermediary device between the network and the locks) Note: Before proceeding, you should have a working knowledge of DL-Windows.
Hardware Installation (cont'd) Gateway module. Now skip to step 4 below, and read about the importance of selecting a favorable Gateway mounting location and signal strength considerations. Wireless Network Connection to the Gateway This wireless connection will only work with a "Hardwired/Wireless" Gateway model AL-IM80211. To ensure a fixed wireless communication channel exists between the network and the Gateway, you must first temporarily connect the network to the Gateway with an Ethernet cable.
Hardware Installation (cont'd) Click Yes and DL-Windows searches the network; since the Gateway has this direct (albeit temporary) wired connection to the network, DL-Windows will find this Gateway, and will add the Gateway to the current Account. The Gateway will then be listed in the Gateway Configuration Screen grid. The following image is an example of what will appear: curity if your router supports this feature. If Wireless Network Security is desired, refer to the router setup for wireless security.
Hardware Installation (cont'd) door before installing the lock. We supply a "Class 2" 6V power supply (never substitute power supplies; use only the supplied unit) that is wired to the terminal strip located on the Gateway PC board. Wiring is nonpolarized, so connect either wire to either of the two terminals.
Configuring DL-Windows for Wireless Lock Use CONFIGURING DL-WINDOWS FOR WIRELESS LOCK USE Now that the wireless network hardware is installed, you can use DL-Windows to design your "virtual" system. The following list are the simplified steps required in DLWindows to get a minimum system (one Gateway and one lock) up and running. These numbered steps correspond with the detailed procedures that follow: 1. 2. 3. 4. 5. 6. 7. 8.
Configuring DL-Windows for Wireless Lock Use (cont'd) existing Account, first open any existing lock in the Account, then right-click in the white column and select New Lock. The Number of Locks to Create? field allows you to create multiple locks of the same lock type. You can also duplicate ("clone") locks. be imported from other DL-Windows Accounts or from comma delimited formatted lists. Administrative Users can be accessed through the Global Users screen via the Add Administrative Users button.
Configuring DL-Windows for Wireless Lock Use (cont'd) coded to describe the state of the selected User: • Green = User entered in the lock and enabled • Red = User entered in the lock but disabled • White = User not in the lock Double-click on a LockID Grid number to cycle through the colors of the LockID number (from white to green to red and back to white again) thus adding, disabling or removing a User as needed. In this way, the LockID Grid can be used to add a User to any lock in an Account.
Configuring DL-Windows for Wireless Lock Use (cont'd) retrievable from DL-Windows! Changing a password in a wireless system requires all wireless locks in the Account to be manually cleared of all data and re-enrolled. Note: The password must be exactly 6 characters (no more--no less) in length. Retype the same password in the Confirm field; click OK to save the password, or click Cancel to exit without saving.
Configuring DL-Windows for Wireless Lock Use (cont'd) to warn of the possible malfunction. Green colored fields indicate the attributes are within acceptable limits as set by DL-Windows. To exit this screen, click Close. Note: For new installations, some data may not yet exist, and therefore several fields may be empty. 5. Discover physical locks on the Gateway Each Networx™ lock is identified by a unique serial number assigned and programmed into the lock firmware at the factory.
Configuring DL-Windows for Wireless Lock Use (cont'd) ~ LOCK ID CARD ~ When installing lock, please fill in all information on this card. This information will be used when adding network locks to DL Windows. Keep this card in a safe place.
Configuring DL-Windows for Wireless Lock Use (cont'd) In the DL-Windows main screen, click to highlight the lock Profile (see the "SELECT THE PROFILE " image). Click the Comm button on the DL-Windows main screen, then click Communicate with current Network lock. The DL-Windows Network Lock Comm Screen opens (see the "CLICK THE COMM BUTTON" image).
Normal Tasks DL-WINDOWS TASKS Add a new lock Profile to an Account Adding a new lock Profile is a common task in DlWindows, usually performed after creating a new Account. See page 12, step 1 ("Create a new Account") and step 2 ("Create new virtual lock Profiles") for stepby-step instructions. network adapter (Ethernet) built into the motherboard, thus precluding the need for a separate Ethernet card.
Normal Tasks (cont'd) Add the newly discovered lock serial number to the Gateway by clicking the check box next to the lock. Click the Use Selected Locks button. A Link Locks popup appears asking if you want to link your new locks now (if the popup does not appear, click Tools, Link / Unlink Lock Profiles. Click Yes to open the Link / Unlink Lock Profiles screen.
Normal Tasks (cont'd) the new lock, which will typically be the name of the room in the facility that the lock is securing. Select the Lock Type to be programmed from the dropdown list (for example, the 6100 series), then click the Number of Locks to Create pull-down menu and select the number "1". When finished, click OK. After a few seconds, the new Profile is created and DLWindows automatically opens the Global Users screen. 2.
Normal Tasks (cont'd) "discovering the Gateway(s)" action, and the "adding the Gateway(s) to the current Account" action. Now that the new Gateway is added to the Account in DL-Windows, you can use this new Gateway to discover locks that have been (or will be) physically installed on doors. Resetting the Gateway "Resetting" the Gateway clears all memory and ensures that any residual voltage or test data existing from the factory is cleared from the unit.
Menus DL-Windows provides several menus throughout its screens. These menus can be accessed by right-clicking certain items, or by simply clicking the menu bars located at the top of the application's window. Several of the menus are pictured below; it may be helpful to create a "test" Account in DL-Windows and open these menus as you read this guide.
"GW Confg" Button Click the GW Confg button to open the Gateway Configuration screen. The Gateway Configuration screen allows you to seek out new Gateway devices and add them to a specific Account; similarly, locks can be discovered and added to Gateways.
down list. The Gateway selected will transmit the discovery request radio signal to the locks in the vicinity. Only those locks within range that have not already been configured will respond. Note: The maximum search time allowed for each discovery request is 1 minute. To minimize the search waiting time, this screen allows you to limit the search to a certain quantity of installed locks. In addition, you can manually stop the discovery process at any time by pressing the Esc key on the keyboard.
Tools > View Gateway Status To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, View Gateway Status. The Gateway Status screen displays the operational status of the selected Gateway as of the last update. Gateway Description Text name of the Gateway, as specified when the Gateway was added to DL-Windows using the Add Gateway to Account screen (click Actions, Add Gateway to Account).
Tools > View Gateway's Lock Table To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, View Gateway's Lock Table. Use the Gateway Lock Table screen to see which locks are assigned to the selected Gateway. The act of "configuring" a Gateway means to assign (add) discovered physical locks to the Gateway.
Tools > Delete Locks by Serial Number To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, Delete Locks by Serial Number. Use the Delete Serial Number(s) screen to remove selected lock serial numbers from a Gateway. Note: All locks on all Gateways in the Account are listed in this screen; multiple locks can be removed from multiple Gateways. Check all check boxes to select the lock(s) to be removed.
Tools > Link / Unlink Lock Profiles To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, Link/Unlink Lock Profiles. Note: This screen will automatically open after discovering locks on a Gateway (see the Discover Locks on Selected Gateway button in the Gateway Configuration screen).
Tools > Configure Network Settings To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, Configure Network Settings. The Network Configuration screen displays the various networking attributes required for the selected Gateway to work correctly within the current wireless network. See your network administrator for more information if needed.
Channel Number Click this pull-down menu to manually specify the number (111) of the carrier frequency (subchannel pathway) between the selected Gateway and the wireless Wi-Fi (802.11) network. Contact your network administrator for more information. Encryption The reversible transformation of data from its original format into a concealed format as a process for securing its accessibility, authenticity and integrity.
Tools > Ping Selected Gateway To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, Ping Selected Gateway. The Ping (Packet INternet Groper) network utility is used to test whether the IP address of the Gateway is available on the network for immediate use.
Tools > Manually Add a Lock to the Selected Gateway To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, Manually Add a Lock to the Selected Gateway. Use the Add Lock Serial Number screen to manually add a specific lock serial number to a selected Gateway.
Tools > Send Lock Config Table to Selected Gateway To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Tools, Send Lock Config Table to Selected Gateway. In DL-Windows, the word "Configure" has a specific meaning--to "Configure" is to "assign" discovered physical locks to a Gateway, thus ensuring a fixed wireless communication channel exists between selected physical locks and a selected Gateway.
Tools > Import Assigned Lock From Gateway Tools > Import Gateway and Assigned Locks To open this screen, click the GW Confg button to open the Gateway Configuration screen.
Tools > Select Network Adapter To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click Tools, Select Network Adapter. The Network Adapter Selection screen allows you to identify the Ethernet "network interface card" (NIC) you are using inside your computer to communicate with the Gateway devices in your system.
Actions > Add Gateway to Account To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Actions, Add Gateway to Account. Select this option to add discovered Gateways to a current Account. This option is only used for Gateways already "discovered" but not yet assigned to an Account.
Actions > Remove Gateway from Account To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Actions, Remove Gateway from Account. Before the Gateway can be removed from the Account, any locks already assigned to the selected Gateway must first be deleted ("un-assigned") from that Gateway. Note: If all locks have already been deleted from the Gateway, skip to step 2. 1.
Actions > Locate All Locks on Gateway To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Actions, Locate All Locks on Gateway. This option requests all wireless locks assigned to the selected Gateway to beep and flash their red LED's; used when you wish to find the physical locks or to confirm the wireless connection is operational.
Actions > Discover Locks on Selected Gateway To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Actions, Discover Locks on Selected Gateway. This option is identical in operation to the Discover Locks on Selected Gateway button found in the Gateway Configuration screen.
Actions > Discover New Gateways To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click Actions, Discover New Gateways. The Discover New Gateways selection attempts to discover new Gateway devices on the network; Gateway devices that are not yet discovered will be listed in the Gateway Configuration screen, but will be listed in green colored text, indicating that although the Gateway device was discovered, it has yet to be added to an Account in DL-Windows.
Actions > Relocate Gateways (Displayed in red) To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Actions, Relocate Gateways (Displayed in red). A working Gateway (discovered on the network, assigned to an Account and operational) is listed in the Gateway Configuration screen in blue colored text.
Actions > Replace Gateway with new one To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Actions, Replace Gateway with new one. This option is used when a working Gateway device (discovered on the network, assigned to an Account and operational with physical locks assigned) becomes faulty and needs to be physically replaced. indicating that no new Gateways were found.
Help > View Color Codes To open this screen, click the GW Confg button to open the Gateway Configuration screen. Click to highlight a specific Gateway in the list, then click Help, View Color Codes. The Gateway Configuration screen displays Gateway devices in different colors, each color indicating the operational status of the Gateway as of the last communication with DL-Windows.
Wireless Locks Screen The Wireless Locks screen is used to make it easier to transfer data directly to or from multiple wireless locks. Similar to the DTM 3 Support screen used to configure the Data Transfer Module, the Wireless Locks screen bypasses the need for a DTM and communicates directly with single or multiple wireless locks. 9 Quick Tips 9 Quick Tips Right-click the "Wireless Function" column, and select the desired action: Right-click on the "Selected" column, select desired action.
Wireless Commands > Set Clock on all Locks On the DL-Windows main screen, click Wireless Commands, Set Clock on all Locks to retrieve the current time and date from the computer running DL-Windows for distribution to all Gateways and all physical wireless locks in the current Account. DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU EMERGENCY COMMANDS mable Features dialog, Options tab, then un-check the Lock Responds to Emergency Commands checkbox (default is checked).
The Administrative Users screen opens: Add an Emergency User To manually add a User to this special "Emergency Users" list, open the DL-Windows Global Users screen. Click to highlight a User in the User Name list, then rightclick the User to open the menu as shown. Click "Allow User to Issue Emergency Cmds.".
Wireless Commands > Emergency Lock Down On the DL-Windows main screen, click Wireless Commands, Emergency Lock Down to lock all wireless locks in the current Account. DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU The Emergency Lock Down wireless command locks (secures) all wireless physical locks within the current Account.
Wireless Commands > Emergency Passage On the DL-Windows main screen, click Wireless Commands, Emergency Passage to unlock all wireless locks in the current Account. DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU The Emergency Passage wireless command unlocks all wireless physical locks within the current Account, allowing "passage" through the door.
Wireless Commands > Emergency Return to Normal On the DL-Windows main screen, click Wireless Commands, Emergency Return to Normal to discontinue the "Emergency" state--either Emergency Lock Down or Emergency Passage--for all wireless locks in the current Account. DL-WINDOWS MAIN SCREEN, WIRELESS COMMANDS MENU The Emergency Lock Down wireless command attempts to lock all wireless physical locks within the current Account.
Wireless Commands > Update Status of all Locks On the DL-Windows main screen, the Wireless Commands, Update Status of all Locks menu item initiates an internal status request as follows: DL-Windows contacts (and requests a current status of) all physical locks assigned to all Gateways in the current Account.
Right-Click Profile Menu > View Status of Lock Access this menu by first selecting a Profile in an Account. Accounts are listed the white box area (the Account Tree area) at the left side of the DLWindows main screen (click the small "+" sign next to the Account name, and all Profiles in the Account appear). Double-click the padlock icon representing a Profile. The Lock Data screen opens and a green arrow appears next to the Profile.
Lock Serial Number Displays the lock's unique serial number assigned and programmed into the lock firmware at the factory. Each Networx™ lock is identified in the system by this unique serial number. Gateway Used Text name of the Gateway to which the selected lock Profile is assigned. Gateway IP Address Specifies the static IP Address on the TCP/IP network currently assigned to the Gateway. Required for communication. Lock State (Same as "Lock Status").
Right-Click Profile Menu > Link/Unlink Lock Serial Number Access this menu by first selecting a Profile in an Account. Accounts are listed the white box area (the Account Tree area) at the left side of the DLWindows main screen (click the small "+" sign next to the Account name, and all Profiles in the Account appear). Double-click the padlock icon representing a Profile. The Lock Data screen opens and a green arrow appears next to the Profile.
Right-Click Profile Menu > Locate Lock Access this menu by first selecting a Profile in an Account. Accounts are listed the white box area (the Account Tree area) at the left side of the DLWindows main screen (click the small "+" sign next to the Account name, and all Profiles in the Account appear). Double-click the padlock icon representing a Profile. The Lock Data screen opens and a green arrow appears next to the Profile.
Right-Click Profile Menu > Update Time/Date in Lock Access this menu by first selecting a Profile in an Account. Accounts are listed the white box area (the Account Tree area) at the left side of the DLWindows main screen (click the small "+" sign next to the Account name, and all Profiles in the Account appear). Double-click the padlock icon representing a Profile. The Lock Data screen opens and a green arrow appears next to the Profile.
Right-Click Profile Menu > Take Lock out of Passage Right-Click Profile Menu > Put Lock into Passage Access this menu by first selecting a Profile in an Account. Accounts are listed the white box area (the Account Tree area) at the left side of the DLWindows main screen (click the small "+" sign next to the Account name, and all Profiles in the Account appear). Double-click the padlock icon representing a Profile. The Lock Data screen opens and a green arrow appears next to the Profile.
Right-Click Profile Menu > Update Lock Firmware Access this menu by first selecting a Profile in an Account. Accounts are listed the white box area (the Account Tree area) at the left side of the DLWindows main screen (click the small "+" sign next to the Account name, and all Profiles in the Account appear). Double-click the padlock icon representing a Profile. The Lock Data screen opens and a green arrow appears next to the Profile.
TROUBLESHOOTING LOCK TABLE COMM FAILURE I tried to discover a lock and it returns with a Lock Table that indicates a "Communications Failure". What to do? In this case, the Gateway is unable to communicate with the lock. Be sure the lock is operational (check the batteries are fresh and plugged into the lock correctly). When "discovering" a lock, the Gateway sends "configuration data" in the form of a "Lock Configuration Table" to the selected locks.
The Delete Serial Number(s) screen opens. Find and place a check in the check box next to the lock's serial number and click the Delete Selected Serial Number(s) button. In the Gateway Configuration screen, click the Number of Locks to Discover pull-down list and select a number of locks that you want to detect; in this case, you can select "1" because you are only re-adding this one lock to the system. Click the Discover Locks On Selected Gateway button to initiate the search.
"LOCK NOT CONFIGURED YET " The above popup message appears due to a possible communication error during the lock discovery / configuration process (the Gateway was unable to "configure" the lock). See the "Configure" definition in the Terminology section on page 6 for a complete explanation. The solution is to re-send the configuration data to the lock as follows: a. Click OK to close the above popup. Click the GW Confg button to open the Gateway Configuration screen. b.
NOTES 62 Trilogy Networx™ Wireless Setup & DL-Windows Configuration Instructions
RADIO AND TELEVISION INTERFERENCE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
ALARM LOCK LIMITED WARRANTY ALARM LOCK SYSTEMS, INC. (ALARM LOCK) warrants its products to be free from manufacturing defects in materials and workmanship for 24 months following the date of manufacture. ALARM LOCK will, within said period, at its option, repair or replace any product failing to operate correctly without charge to the original purchaser or user.