Htek IP Phones UC507 U Series User Manual Version 2.20.10.22.4 2020.
Notices Information Copyright Copyright © 2005 - 2021 Nanjing Hanlong Technology CO., LTD. All rights reserved. Nanjing Hanlong Technology Co., LTD. owns all the rights to modify and copy this document at any time. And all the illustrations and text in this document are copyright protected. Therefore, no parts of this document may be used or reproduced, transmitted by the third parties for any purposes without the express written permission of Nanjing Hanlong Technology CO., LTD.
FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Table of Content Notices Information .................................................................................................................................... 2 Copyright ............................................................................................................................................ 2 Safety Instructions .............................................................................................................................. 2 WEEE Warning .........................
Call Park .................................................................................................................................... 41 Busy Lamp Field(BLF)............................................................................................................... 41 Visual Alert for BLF Pickup ........................................................................................................ 42 Audio Alert for BLF Pickup ....................................................................
How to Manually add a Wireless Network? .............................................................................. 87 How to Disable Wi-Fi feature? .................................................................................................. 89 Provision ........................................................................................................................................... 90 Function KeyThe function key ............................................................................
IPv4.......................................................................................................................................... 130 IPv6.......................................................................................................................................... 132 IPv4&IPv6 ................................................................................................................................ 134 Preference (IPv4/IPv6) ....................................................
Before You Begin This guide provides information you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also, be sure to read the Quick Start Guide which can be found in your phone package before you set up and use the phone. As you read this guide, keep in mind that some features are only configurable by your system administrator or determined by your phone environment.
3. Handset 4. Headset cord 5. Power adapter 6. Ethernet cable 7.
Phone Installation UC507U Phone Installation 1. Attach the phone stand 2. Connect the Handset and optional Headset 3.
Hardware Components Preview UC507U 11
NO. Item Description 1 LCD Screen 2 Power Indicator LCD To present all information about the date& time, accounts, soft keys, messages, calls and other some information. To indicate the power status 3 Line keys To be configured as different function. 4 Soft keys 5 Navigation Keys 6 Message Quickly access the functions displayed on the screen. The soft keys will change according to your current operation. Navigation Keys 1. Scroll the information or options displayed on the screen. 2.
Idle Screen UC507U Idle Screen 2.Notice 5.Default Account 1.Date&Time 3.Line keys 7.Wallpaper 6.Multipage key 4.Soft keys Name 1. Date & Time 2. Notice 3. Line Keys 4. Soft Keys 5. Default Account 6. Multipage Key 7. Wallpaper 2.Notice Description It is the area that displays the current set date and time of the phone. It is the area to display the phone’s notifications such as missed calls, SMS, do not disturb mode and many more. For more info, see Icon Preview.
After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization. The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display “Booting”. Then show “Initializing “during the initialization,,and all the indicators on the phone LCD are always on. · Status You can view the system status of your phone via phone user interface or web user interface.
3. Press Menu→ Status→ Network→ IPV4 4. Press Menu→ Status→ Network→ IPV6 5. Press Menu→ Status→ Accounts (UC507U support 16 accounts，UC924U support 12 accounts,UC923U support 8 accounts)l.
To view the phone status via Web interface: 1. Login webpage 2. Input the IP Address in the web browser. 3. Input the user name (default is admin), password (default is admin). 4. Login successfully. View the information of Version, Account Status and Network. Note: The PC and phone should be in the same segment. When registering the accounts in web and the server port is not“5060”,the SIP Server should be set as SIP Server’s IP address:server port,for example, 192.168.0.12:5090.
Note: If there is a port of sip server, you need to press “1” on the keypad, then you will find the “:”. Additional Information When the current input method is ABC/abc/2ab, Pressing “1”, you will find “1 , . ? : ;” Pressing “0”, you will find “ 0<>(){}[]_-” Pressing “*”, you will find “*/”!@$=” Pressing “#”, you will find “#'%&*|” To register via Web interface 1. Login webpage and Click Profile→ Basic 2. Select the desired profile from the pull-down list of Profile field. 3.
5. Click to save the configuration. 6. Click Account→ Basic. 7. Select the desired account from the pull-down list of Account field. 8. Select Yes for Account Active. 9. Select the desired Profile. 10. Fill in the SIP User ID, Authenticate ID, Authenticate Password and other account information. 11. Click to save the configuration. To register via DHCP SIP Server 1. Login web page and Click Profile→ Basic 2. Select the desired profile from the pull-down list of Profile field.
3. Fill in the Primary SIP Server and other profile information. 4. Select Yes for the DHCP SIP Server and select the SIP Transport. 5. Click to save the configuration. 6. Click Account→ Basic. 7. Select the desired account from the pull-down list of Account field.
8. Select Yes for Account Active. 9. Select the desired Profile. 10. Fill in the SIP User ID, Authenticate ID, Authenticate Password and other account information. to save the configuration. 11. Click Note: 1. All fields with * must be filled. 2. Account Status says the account registered successfully or not.
Voice mail Record Text message Stop Recording Mute Group Listening DND Multipaging Volume is 0 ParkRetrieve SRTP Share Line Hold(DSS key) SMS hold URL Dialed/PickUp Bluetooth mode is on Received calls Bluetooth headset is both paired and connected Missed calls VPN Forward Wifi obtaining Conference Wi-Fi connection is successful Keypad locked Wifi Disconnacted DTMF zrtp LED Instruction This part mainly instructs the LED status.
LED Status Description Blinked green Ringing or have missed call Steady Green Idle status (Power on) Off Powered off Line LED (Line Key set as Line) LED Status Slowly-flashing green Description The call is placed on hold. Steady Green Off hook or during a conversation. Fast-flashing red The line receives an incoming call. Off Idle status BLF or BLF List Key LED ( Line/Line Key set as BLF) LED Status Steady Green Description Idle status for the monitored line.
a member of the SCA group in progressing status Other member of the SCA group’s led status when a member of the SCA group is in progressing status.
DHCP Time Ring Tone Advanced Setting Headset Bluetooth(Support UC507U) Wi-Fi(Support UC507U) Font Size Text Scroll Accounts Network Phone Setting Auto Provision Wallpaper Display Screensaver Backlight Factory Function Restart Others Reboot Call Features Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Hands-free loud speaker. To place a call by Handset: 1. Pick up the handset and enter the necessary number. 2.
To place a call by hands-free speakerphone: 1. Press the , or press the Line key, then you can hear the dial tone. 2. Press the number. 3. Press or or press the Send soft key, then the call is sending. To place a call by call history or Directory via Phone interface: 1. Press the History / Directory→ All Calls/Local Contacts or Menu→ History / Directory→ Local Contacts and to select the targeted one. 2. Press 3. Press the Send soft key, or , or the corresponding line key, then the call is sending.
To receive a call by headset Press and now the conversation is built. To receive a call by hands-free speakerphone directly. 1. Option 1: Press 2. Option 2: Press Answer soft key. 3. Option 3: Press the Line key (flashes red). Moreover, some other action can be done by soft key when the call is coming. 1. Press the Reject soft key to reject the call. 2. Press Forward soft key to forward to another phone. 3. Press Silence soft key, and then the call will keep silent, no ring tone display.
To disable Auto Answer via Web interface: 1. Click Profile→ Advanced 2. Select the desired profile from the pull-down list of Profile in the Profile field. 3. Choose No for the Auto Answer. 4. Click to save the configuration. Call Hold When using the Hold feature, the Hold icon will show on the display. To make a call on hold during three modes: To hold a call under handset mode: 1. Press Hold soft key to hold the current call. 2. Press Resume soft key to resume the call on hold.
2. Enter the number that transfers to, and press the Send soft key or or . 3. Start the second conversation, then press or Transfer soft key, and now transfer is completed. NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. Semi-Attended Transfer 1. Press or Transfer soft key during the conversation, the call is on hold now. 2.
Hold transfer on Three Way conference: 1. Login webpage, and click Setting→ Preference→ Three Way Call Release Type: Transfer. 2. When acting as the initiator of the three-way conference, the IP Phone presses the End Call soft key or on-hook to exit the conference in the process of talking. 4. Then the other two IP Phones will continue to talk. Transfer to New Call via Web interface 1. Click Setting→ Features 2. Select Transfer Mode via DSSkey: New Call 3. Click Function Keys→ Line Key 4.
request. 3. BYE for the call The phone will not release the call until receiving BYE from the server. Call Conference This IP Phone supports up to 5-way conference. 5-way conference 1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference 2. A press the Conf soft key, the call is placed on hold. . 3. A enter the number of C and then press Send soft key or 4. C answer the call. 5. A press the Conf soft key, then A, B and C are now in a conference.
Call Forward This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward. To configure static forward To configure always forward via Phone interface: With this feature, all incoming calls will forward immediately to configured number. 1. Press Menu→ Features→ Forward→ Always. 2. Press and to select the Enable choice. 3. Enter the Forward to number. 4. Press or Save soft key to save the configuration.
2. Press and to select the Enable choice 3. Enter the Forward To number and After Ring Times. 4. Press or Save soft key to save the configuration. When the Forward feature is enabled, the Icon will display on Top of the LCD. To configure Forward via Web interface 1. Setting→ Features 2. Click On for the Always/Busy/No Answer 3. Fill in the Target number. 4. Fill in the After Ring Time. 5. Fill in the On Code and Off Code (optional). 6.Click to save the configuration.
To cancel the forward feature via Phone interface key to disable the forward feature. 1. Option 1: To press the 2. Option 2: Press Menu→ Features→ Forward→ Always/Busy/No Answer a. Press and to select the Disable choice b. Press or Save soft key to save the configuration. To cancel the forward feature via Web interface 1. Setting→ Features 2. Click Off for the Always/Busy/No Answer 3. Click to save the configuration. To configure dynamic forward Forward an incoming call during the ringing. 1.
Note: 1. If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward. 2. You can choose a desired forward number from the Directory when you press the Forward key. Call Return This feature allows you to dial the last phone call you received. To configure the Call Return via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press 3.
1. Click the Setting → Preference → Busy Tone Timer (0~5s):0 Call Waiting Tone To enable the Call Waiting and Call Waiting Tone via Web interface 1. Click Setting→ Features 2. Select Call Waiting: On and Call Waiting Tone: On To Change the Call Waiting Tone time via Web interface 1. Click Setting→ Tones 2.
3. Enter the Call On Code (optional), Call Off Code (optional). 4. Press or Save soft key to save the configuration. To cancel anonymous call feature via Phone interface 1. Press Menu→ Features→ Anonymous Call→ Account ID 1/ 2 2. Press 3. Press and key to select the Disable choice in Anonymous Call filed. or Save soft key to save the configuration.
Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone). To mute the call during a call (including a conference call) 1. Press the mute key , the LCD display . 2. To disable the mute function, press again. DND When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the DND icon shown on the Top of the LCD on idle page.
Hot Line To configure Hot Line via Phone interface 1. Press Menu→ Features→ Hot Line 2. Enter the Number and HotLine Delay time (as present, we support off hook auto dial). 3. Press or Save soft key to save the configuration To configure Hotline auto dial via Web interface 1. Setting→ Features. 2. Fill in the number in the Hotline Number and Hotline Time-out field. 3. Click to save the configuration. 4. Delete the Hotline Number and save the configuration, then now the Hotline auto dial is cancelled.
If you press OK, your LCD will prompt Auto Redial Interval and Auto Redial Times. To configure Auto Redial via Web interface 1. Click Setting→ Features→ Auto Redial 2. Select On or Off for the Auto Redial. 3. Fill in the number 1~300 seconds for the Auto Redial Interval. 4. Fill in the number 1~300 times for the Auto Redial Times. 5. Click to save the configuration. Note: Busy tone Timer cannot be set to 0, 0 means there is no busy tone, and set to a few, which means there are several busy tones.
Advanced Call Features Call Pickup With this feature, you can pick up the set line when it ringing. To configure Direct Pickup code via Web interface 1. Click Account→ Basic. 2. Select the desired account from the pull-down list of Account in the Account field. 3. Fill in the Direct Call Pickup Code. 4. Click to save the configuration. To configure Direct Pickup feature via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2.
3. Enter the targeted Number in the Value field. 4. Press and key to select the Account ID. 5. Press or Save soft key to save the configuration To configure the Group Pickup via Web interface 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select Group Pickup in the type field. 3. Enter the desired phone number in the Value field. 4. Select the Account to save the configuration. 5.
2. Press and key to select the BLF in the type field. 3. Enter the targeted Number in the Value field. 4. Press and key to select the Account ID. 5. Enter the Pickup Code. or Save soft key to save the configuration. 6. Press To configure a BLF key via Web interface 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select BLF in the type field. 3. Enter the monitored phone number in the Value field. 4. Select the Account 5. Fill in the Extension. 6. Click to save the configuration.
To configure BLF via Web interface 1. Click Function Keys→ Line key 2. Select the desired Line. 3. Type selection as BLF. 4. Fill in the required BLF value. 5. Fill in the required pickup code for the extension number. 6. Click to save the configuration. Audio Alert for BLF Pickup If this option is on, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can hear beep. To configure Audio Alert for BLF Pickup via Web interface 1.
2. Select the desired account from the pull-down list of Account in the Account field. 3. Fill in the Eventlist BLF URL. 4. Click Profile→ Advanced 5. Select the desired profile from the pull-down list of Profile in the Profile field. 6. Select the SIP Server Type 7. Click to save the configuration. 8. To configure BLF List Keys 8.1 Click Function Keys→ Line Key 8.2 Select the desired Line Key and select the BLF List in the type field. 8.3 Select the Account 8.4 Click to save the configuration.
5. Select the desired profile from the pull-down list of Profile in the Profile field. 6. Select the SIP Server Type. 7. Click to save the configuration. To configure Line key via Phone interface 1. Press Menu→ Features→ Function Keys→ Line keys as Function Keys→ Line Key1(for example) 2. Press and key to select the Line in the type field. 3. Select the Account ID. 4. Press or Save soft key to save the configuration. Then the selected Line Key will work as Line. To configure Line key via Web interface 1.
1. Login webpage, and click Profile→ Advanced 2. Select the desired profile from the pull-down list of Profile in the Profile field. 3. Select Yes for the “Allow Auto Answer By Call-Info” button to save the configuration. 4. Click the Note: This feature is not available on all servers. For more information, contact your system administrator.
To send SMS via Phone interface: 1. Click Menu→ Messages→ SMS→ Set SMS 2. Enter the contents in the white field. 3. Press the Send button. 4. Select the account in the From field (from which account the SMS sent) 5. Enter the target number in the To field (to which account the number sent) 6. Press the Send button. Set SMS Line Key To configure the SMS via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press 3.
To configure the Voice Mail feature via Web interface: 1. Click Account→ Basic. 2. Select the desired account from the pull-down list of Account in the Account field. 3. Fill in the Voice Mail UserID. to save the configuration. 4. Click To configure a Voice Mail key via Phone interface: 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example). 2. Press and key to select the Voice Mail in the type field. 3. Enter the targeted feature codes in the Value field. 4. Press 5.
Note: 1. This feature is not available on all servers. For more information, contact your system administrator. 2. Before listening to voice mails, make sure the voice mail access code has been configured. 3. When all new voice mails are retrieved, the power indicator LED, voice mail indicator LED and targeted Line Key LED will go out. . Hot Desking Hot Desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee.
To use the Hot Desking feature on the user interface: 1. Press the Hot Desking key when the IP Phone is idle. 2. "Clear all other account config?" is shown on the screen, and press OK. 2. Enter the Extension number and password 3. Click Save soft key You can see the account information which has changed. Note: This feature is not available on all servers. For more information, contact your system administrator.
Local Directory In the directory, you can add or delete your friends, business partner or anyone others’ phone No., so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. The local Directory can add up to 10000 contacts. Contact Groups Adding Contact Groups To organize your contacts and make them easier to find, you can add additional groups in the Local Directory. To Add Contact Group in the Local Contacts 1.
4. Select the Detail and press OK soft key or press 5. Edit the group information. 6. Press the Save softkey or press . to save the configuration. Deleting Contact Groups When deleting a contact group, the Contacts group will not be deleted. To delete Contact Group in the Local directory 1. Select Directory or navigate to Menu -> Directory -> Local Contacts 2. Select a group(The default Contacts group cannot be edited). 3. Press the Option soft key . 4. Select the Delete and press OK soft key or press .
5. Press the Save softkey or press to save the configuration. To add contacts from history via Phone interface: 1. Press History soft key or press Menu→ History→ All/ Missed/ Received/ Dialed/ Forwarded Calls and to select the targeted one. (Press and 2. Press Missed Calls, Received Calls, Dialed Calls and Forwarded Calls). 3. Press Option soft key→ Add to Contacts 4. Edit the necessary information as Name, Phone number… 5.
Viewing Contacts To view Contacts in the Local Contacts: 1. Select Directory or navigate to Menu -> Directory -> Local Contacts 2. Select the desired contact group or Contacts. 3. Press Enter soft key or press . Editing Contacts You can update your contacts' information. To edit Contacts in the Local Contacts: 1. Select Directory or navigate to Menu -> Directory -> Local Contacts 2. Select the desired contact group or Contacts. 3. Press Enter soft key or press 4. Press the Option soft key. . 5.
3. Press Enter soft key or press 4. Press the Option soft key. . 5. Select the “Delete” option and press the OK or 6. And prompt “Are you sure to delete this item?”. 7. Press OK soft key or . . Deleting All Contacts You can delete all contacts from theLocalDirectory. To delete all Contacts in the Local Contacts: 1. Select Directory or navigate to Menu -> Directory -> Local Contacts 2. Select the desired contact group or Contacts. 3. Press Enter soft key or press 4. Press the Option soft key. . 5.
When you place a call from the contact, the phone idle screen will show the contact photo.
Note: The size of each photo file cannot exceed 10KB,and the size does not exceed 100x100 pixels. Contacts photo server The user can obtain the latest photo of the corresponding account contact through the server. First, click Setting→ Preference, and fill in the Contacts Photo Server path (e.g. http://192.168.1.18/photo/). Maximum length of contact photo server parameter 255. Then, place the photo files in the server folder, the file name format is "XXX.
To export a CSV file of contact list via Web interface: 1. Click on Directory→ Directory 2. Click to export the contact list. Note: If the XML file or CSV file has more than 1000 contacts, the phone will only upload 10000 contacts. Blacklist Incoming calls from the Blacklist are rejected automatically. You can store up to 30 contacts in the blacklist to block unwanted callers. Adding a Blacklist Contact You can add a blacklist contact on the phone to prevent someone from calling you.
Viewing Blacklist Contacts You can view the blacklist contacts from the Blacklist on your phone. To view blacklist contact via phone interface: 1. Select Directory or navigate to Menu -> Directory -> Blacklist. Editing a Blacklist Contact You can update your blacklist contacts' information. To edit a blacklist contact via phone interface: 1. Select Directory or navigate to Menu -> Directory -> Blacklist. 2. Press the Option soft key,and select the Detail. 3. Modify the desired value(Name,Number...) 4.
again. To delete all blacklist contact via phone interface: 1. Select Directory or navigate to Menu -> Directory -> Blacklist. 2. Press the Option soft key,and select the Delete All. 3. Press the OK soft key and a pop-up box "Are you sure to delete this item?". 4. Press OK soft key to confirm deletion. Moving a Blacklist Contact to the Local Directory You can move a blacklist contact to a Local Directory. Incoming calls from this contact will not be rejected auto- matically.
To check the contacts via Phone interface: 1. Press Directory→ Remote Contacts or Menu→ Directory→ Remote Contacts, and then you can see the item you set. 2. Select the item and press Update. 3. After updating completely, press Enter and you will find the detail. Note: Every remote phonebook, only supports 10000 contacts. To search contact in Remote Contacts: 1. Click the Directory soft key on Idle interface. 2. Select the Remote Contacts and click Enter. 3.
Following is the example screenshot for the configuration. To configure LDAP Key via Web interface: 1. Click Function Keys→ Line Key→ choose Line Key2(for example) 2. Select LDAP in the type field. 3. Click to save the configuration. To Configure LDAP Key via Phone interface: 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2 2. Select LDAP in the type field 3. Press Save or key to save the configuration.
To search contact in LDAP contacts: 1. Click the Directory soft key on Idle interface. 2. Select the LDAP Contactst and click Enter. 3. Enter the first character or more of contact’s name or number. 4. With the search content to match the contact will be automatically displayed on the LCD within 5 seconds. Call History Setting Call History This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and Forwarded Calls.
To view the call history via Phone interface: 1. Press the History soft key or press Menu→ History→ All/ Missed/ Received/ Dialed/ Forwarded Calls. The LCD screen displays All Calls list. and to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and 2. Press Forwarded Calls. 3. Press or to select the desired entry. 4. Press the Option soft key, then select Detail from the prompt list and press the OK soft key. 5. The detailed information of the entry appears on the LCD screen.
To delete all entries from the call history list via Phone interface: 1. Press the History soft key or press Menu→ History→ All/ Missed/ Received/ Dialed/ Forwarded Calls. 2. Press and to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls. 3. Press the Option soft key, and then select Delete All from the prompt list. 4. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel. To add to Local Contacts from history via Phone interface: 1.
To Dial a call from Call History via Web interface: 1. Click Directory→ Call History 2. Select the desired history item, and click Tel Number. 3. Then the call is dialed on phone.
Audio Settings Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface: 1. Press Menu→ Settings→ Basic Setting→ Ring Tone. or to select the aimed one. 2. Press 3. Press or Save soft key to save the configuration.
To adjust the Ring Tone Type via Web interface 1. Setting→ Preference→ Ring Tones 2. Select the wanted one and enter the Ring Volume 3. Click to save the configuration. To configure Distinctive Ring Tone via Phone interface 1. Press Directory→ Local Contacts/ LDAP 2. Select the target contact. 3. Press Optionl soft key and select detail to edit the contact. 4. Press and to select the wanted Ring Tone for the contact 5. Press Save soft key to save the contact.
Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume via Phone interface: 1. Option 1: To press and on the idle page and . 2. Option 2: To press and during the call is ringing. To adjust the handset volume via Phone interface: To press and during a call in handset mode. To adjust the headset volume via Phone interface: To press and during a call in headset mode.
To adjust the speaker Volume via Phone interface: To press and during a call in speaker mode. Voice Mail Tone This option can set whether to play the beep for phone's voice mail. 1. Login webpage, and click the Setting→ Preference 2. Select On or Off for Voice Mail Tone. 3. Click for the setting. Play Hold Tone When you hold the phone, Whether to play hold tone. 1. Login webpage, and click the Setting→ Preference 2. Set On or Off for Play Hold Tone. 3. Click for the setting.
Play Hold Tone Delay When you hold the phone. How many seconds to play beep? 1. Login webpage, and click the Setting→ Preference 2. Set the value for Play Hold Tone Delay. 3. Click for the setting. Voice Handfree AGC agc is the automatic gain control, which amplifies the sound according to the loudness of the speech during use. The most ideal effect when using agc is that when the sound source is off,when the mic is closer or farther, the sound level on the opposite end is the same.
Volume Amplification Handset Send Volume：Control the agc increase,the size of the sound sent from the mic to the opposite end(agc is enabled by default). To configure Handset Send Volume via Web interface: 1. Click Setting → Voice 2. Select the desired value in the Handset Send Volume field. 3. Click to save the configuration. Headset Send Volume：Control the sound level(without agc). To configure Headset Send Volume via Web interface: 1. Click Setting → Voice 2.
Handfree Send Volume：The control is fixed gain (non-agc). When Handfree AGC is selected as enable, the value of Handfree Send Volume does not work, and the work of controlling the sound is completed by agc; only when Handfree AGC is selected as disable, the value of Handfree Send Volume will be issued. To configure Handfree Send Volume via Web interface: 1. Click Setting → Voice 2. Select the desired value in the Handfree Send Volume field. 3. Click to save the configuration.
Note: Only when the volume adjustment on the LCD is greater than +7, the extra loud will take effect. Bluetooth Htek IP Phone Model UC507U support the Bluetooth feature. UC507U connect to a wide range of Bluetooth Headset, compatible with Bluetooth specification V4.0 and backwards compatible with 1.1, 1.2, 2.0 and 3.0. How to Enable headset mode? To configure the headset mode via Phone interface: 1. Find Menu then navigate as follows:Menu->Settings->Basic Setting->Headset: 2. Enable the Headset Priority.
3. Choose the ”Use Headset” or “Speaker&Headset” from “Ringer Device For Headset” option. 4. Press the save soft key to save the configuration. To configure the headset mode via web interface: 1. Login the phone’s webpage (Username: admin, Password: admin) 2. Setting->Preference. Enable the Headset priority. Choose the “Use HeadSet” or “Speaker&Headset” from “Ringer Device For Headset” option. 3. Click the button to save the configuration. To enable the headset mode: 1.
How to Activate Bluetooth? To activate Bluetooth via Phone interface: 1. Find Menu then navigate as follows: Menu->Settings->Basic Setting->Bluetooth: 2. Press the save soft key to save the configuration. 3. You will see the Bluetooth icon on phone’s homepage status bar during the idle status. (This icon means that phone has no pair the Bluetooth device) How to Pair the Bluetooth Headset to the Phone? Open the Bluetooth pairing mode on Bluetooth headset: 1. Turn on the Bluetooth headset. 2.
The Bluetooth headset is in pairing mode. How to scan the Bluetooth headset device on phone interface: 1. Select "Paired Bluetooth Device". Press the "Scan" button on phone interface: 2. The phone will enter the scan interface,the phone starts searching for Bluetooth headsets within the working range of 10 meters (32 feet). 3. All detected Bluetooth headsets will display on the phone: 4.
5. If the Bluetooth Device is connected/paired successfully, you will see the ”Connect Success!” and connected successfully icon; 6.
“Disconnect” button. 7. When you back to idle interface, you will see the connected successfully icon: How to edit device information? How to edit device information on phone interface: 1. Find Menu then navigate as follows: Menu->Settings->Basic Setting->Bluetooth: Edit Device Information.
2. Press the enter button, you can edit the Device Name: Note: The phone must be in the headphone mode to normally use the Bluetooth function. How to answer an incoming call? With the Bluetooth headset paired, press the multifunction key on the Bluetooth headset to answer an incoming call. How to adjust the earphone volume during a call? With the Bluetooth headset paired, you can do the following: Press the Volume key (+) on the Bluetooth headset to increase the volume.
How to Ending Calls? To end a call: With the Bluetooth headset paired, press the multifunction key on the Bluetooth headset to end a call. WIFI Only UC507U and UC924U support WiFi function which allows users to experience the flexible deployment. When the Wi-Fi feature is enabled, the IP phone will automatically scan the available wireless networks. All the available wireless networks will display in scanning list on the LCD screen.
3. Press the Save button to save the configuration. How to Connect the UC507U To an Available Wireless Network? Connect to an available wireless network via Phone interface: 1.
2. Press the Enter button, you will see many available wireless networks: 3. You can press the “scan” button to scan the wireless network. 4. You can press the “Detail” button to view a wireless network’s detail information. 5.
6. You must enter the wireless network’s password: 7.
How to view Wireless Network status? 1. You will see the wireless network connected successfully icon when phone connects wireless network successfully and back to idle interface: 2.
Or as follow: Menu->Settings->Basic Setting->Wi-Fi: wireless status: 86
How to Disconnect Wireless Network? Disconnect wireless network via Phone interface: 1. Find Menu then navigate as follows 2. Menu->Settings->Basic Setting->Wi-Fi: The Storage Network: How to Manually add a Wireless Network? Add a Wireless Network Manually via Phone interface: 1.
2.
Select a Security Mode Enter the desired wireless network (SSID) If the wireless network is secure, please enter its password in the password field. 3. Press the “Save” button to save the configuraion: You can choose this wireless network to connect it. Note: Contact your network administrator for the Wi-Fi password. How to Disable Wi-Fi feature? To disable the Wi-Fi feature via Phone interface: 1. Find Menu then navigate as follows Menu->Settings->Basic Setting->Wi-Fi: 2.
Provision Provision can be assigned to the phone in batches, which can be used in provisioning a large number of IP Phones to access the same Wi-Fi. Provision can be configured using the configuration file or phone. For more details, you can refer to Htek_IP_Phones_Administrator_Guide. To configure the Wi-Fi type via Phone interface: 1. Find Menu then navigate as follows : Menu->Settings->Basic Setting->Wi-Fi. 2. Press the Switch button to switch to the Provision Mode and enter. 3.
Note: When you connect the Ethernet cable, you can enable the Wi-Fi feature. But you have to disable the Wi-Fi feature if you want to use the wired network. Wi-Fi that is designated by the server will override the user-defined Wi-Fi. Function KeyThe function key The function key supports the Line Label Length, Line Page Indicator, BLF list MODE, line key as cancel, BLF blink. Line Label Length: If this option is set Long label, then the label’s length will be longer, it is used if the string is too long.
Line type. If set to Lock Mode, the DSSKey at the corresponding location will be locked (not configurable). Float mode: The multiple paging will automatically skip to the page of blinking Line Key.
To configure Line feature via phone interface 1. Press Menu→ Features→ Function → Line→ Line Key1(for example) 2. Press and key to select the Line in the type field. 3. Select the Account ID. 4. Press or Save soft key to save the configuration. Then the selected Line Key will work as Line. To configure Line Feature via Web interface 1. Click Function Keys→ Line Key. 2. Select the wanted Line Key and set as Line. 3. Select the Account. 4. Click the button to save the configuration.
Phone up directly. 3. When the monitored extension is calling or in a conversation, the light is steady red. To configure a BLF key via phone interface 1. Press Menu→ Features→ Function→ Line Keys as Function Key → Line Key1(for example). 2. Press and key to select the BLF in the type field. 3. Enter the targeted Number in the Value field. 4. Press and key to select the Account ID. 5. Enter the Pickup Code. 6. Press or Save soft key to save the configuration. To configure a BLF key via Web interface 1.
4. Click the to save the configuration. Prefix If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface. To configure the Prefix via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press and key to select the Prefix in the type field. 3. Enter the value field with number that you want to set as prefix. 4.
XML Group When use the XML Group feature, press the key and enter the Remote Contacts interface quickly. To configure the XML group via Phone interface 1. Press Menu→ Features→ Function→ Line Keys as Function Key→ Line Key2(for example) 2. Press and key to select the XML Group in the type field. 3. Press and key to select the Account ID. 4. Press or Save soft key to save the configuration. To configure the XML Group via Web interface 1. Click Function Keys→ Line Key. 2.
Network Directories When using the BroadSoft Directory feature, by just pressing the key you can enter the Broadsoft Contacts interface its fast and convenient. To configure the Network Directories via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press 3. Press 4. Press and and key to select the BS Group in the type field. key to select the Account ID. or Save soft key to save the configuration.
Conference The Htek IP Phone supports up to 5-way conference. You are allowed to configure the line key to be used as a conference key. To configure the Conference via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press and 3. Press key to select the Conference in the type field. or save soft key to save the configuration. To configure Conference via Web interface 1. Click Function Keys→ Line Key. 2.
To configure the Forward via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press and key to select the Forward in the type field. 3. Enter the Number to forward to in the Value field. 4. Press or Save soft key to save the configuration. To configure Forward via Web interface 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select Forward in the type field. 3. Enter the Value field with the number you want to forward to. 4.
4.Click the button to save the configuration. Hold The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation. To configure the Hold via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press 3. Press and key to select the Hold in the type field. or Save soft key to save the configuration. To configure the Hold via Web interface 1. Click Function Keys→ Line Key. 2.
To enable DND feature Press the DND key when the phone is idle status, and then DND icon is shown on the LCD. To disable DND feature Press the DND key again, then there is no DND icon on the LCD. Redial If the key is configured as Redial key, you can redial the last placed call from the IP Phone. To configure Redial via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press and key to select the Redial in the type field.
To configure the Record via Web interface 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select Record in the type field. button to save the configuration. 3. Click the Note: Please contact the system administrator whether support this feature or not. URL Record The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. To configure the URL Record via Phone interface 1.
Note: Please contact the system administrator whether support this feature or not. Paging With this feature, you can call a paging group directly. To configure the Paging via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press and key to select the Paging in the type field. 3. Enter the paging code followed the number in the Value field. 4. Press 5. Press and key to select the Account ID. or Save soft key to save the configuration.
To configure the Group Listening via Web interface 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select Group Listening in the type field. 3. Click to save the configuration. Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call. To configure the Public Hold via Phone interface 1.
3. Click the button to save the configuration. Note: Please contact the system administrator whether support this feature or not. Zero Touch You can use this key feature to configure auto provision and network parameters quickly. To configure the Zero Touch via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example) 2. Press 3. Press and key to select the Zero Touch in the type field. or Save soft key to save the configuration.
Sending RTP Stream To configure a Multicast Paging key via Phone interface 1. Press Menu→ Features→ Function Keys→ Line Keys as Function Keys→ Line Key2(for example). 2. Press and or Switch soft key to select the Multicast Paging in the type field. 3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 4. Press or Save soft key to save the configuration.
1. Click Directory→ Multicast Paging 2. Select the desired codec from the pull-down list of Multicast Codec 3. Click the button to save the configuration. Listening Address To configure multicast listening addresses via Web interface: 1. Click Directory→ Multicast Paging. 2. Select the desired value from the pull-down list of Paging Barge. 3. Select the desired value from the pull-down list of Paging Priority Active. 4. Enter the multicast IP address and port number (e.g., 224.5.6.
Programmable Key Soft Keys, Navigation Keys and Hard Keys are Programmable. You can define them as some other features rather than the default in idle status. And please note that if the blank is gray, it means that the type is not editable. Customizing the Soft Keys You can customize the soft key functions displayed at the bottom of the phone screen. These soft keys are usually used to access frequently used functions and create menu shortcuts to access frequently used phone settings.
Customizing the hard Keys You can customize the hard keys on the phone, such as navigation keys, volume keys, voicemail, headset, mute, Speaker, conference, HOLD, transfer. To configure the hard keys via Web interface: 1. Click webpage -> Function keys -> Programmable Key 2. Select the desired key. 3. Select the desired key type from the type field. 4. (Optional.) Select the desired line from the Account ID field. 5. (Optional.) Enter the corresponding value in the Value field. 6.
4. (Optional.) Enter the string that will appear on the phone screen in the label field. 5. (Optional.) Select the desired line from the Account ID field. 6. (Optional.) Enter the corresponding value in the Value field. 7. Click button to save the configuration. 8. (Optional.) Click NextPage/PrePage button to turn the page. For detailed information about expansion modules, refer to Expansion module.
To change to password via Web interface 1. Management→ Password 2. Fill in the value (Maximum length of Current Password/New Password/Confirm Password) 3. Click to save the configuration. Note: When you use the web interface, default: username: admin password: admin Language The default Phone interface language is English. To change the language via Phone interface 1. Press Menu→ Settings→ Basic Setting→ Language. 2. Select the necessary one. 3. Press or Save soft key to save the configuration.
To change the language via Web interface 1. Setting→ Preference→ Web Language & LCD Language 2. Select the necessary one. to save the configuration. 3. Press Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. Wallpaper To change wallpaper, go by the following steps: To change the wallpaper via Phone interface: 1. To press Menu→ Display→ Wallpaper 2. Press 3.
To change the wallpaper via Web interface: 1. Click Setting→ Preference 2. Select the desired wallpaper picture to upload. 3. Click to save the setting. To delete the wallpaper via Web interface: 1. Click Setting→ Preference 2. Select the desired wallpaper to delete. 3. Click to save the setting. Note: System wallpaper (Wallpaper1-Wallpaper3) cannot be deleted and only color Phone support upload wallpaper (Default: Wallpaper2).
Screen Saver There are four types of screen saver: Time & Logo, Time Only, Photo Switch and Static Photo. Time & Logo: when the screensaver works, it will show Time and logo in turns. Time Only: when the screensaver works, it will only show Time Photo Switch: all screensaver pictures display one by one. Static Photo: Only the selected picture will display as screensaver. Text Logo: It works with the Time & Logo, when enter the value, it will display the time and the entered value in turns.
To upload screen saver via Web interface: 1. Setting→ Preference 2. Choose the picture wanted to use as screen saver 3. Click to save the upload picture To delete upload screen saver phone via Web interface: 1. Setting→ Preference 2. Select the photo that to delete. 3. Click to delete the photo. Note: System Screen Photo (ScreenSaver1-ScreenSaver3) cannot be deleted and only color IP Phone support upload wallpaper. To custom text logo via Web interface: 1. Click Setting→ Preference. 2.
To wake up screen saver via Web interface: 1. Setting→ Preference 2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial 3. Click to save the configuration. Note: 1. The upload Photo size should be less than 2MB, name length should be less than 48 characters, and the File name should be letters, numbers or underline '_' and photo number should be less than 9. 2. The default screensaver photos cannot be deleted. 3. You can only upload screen photos in format of '.bmp' and '.jpg'.
To configure time and date manually via Phone interface 1. To press Menu→ Settings→ Basic Setting→ Time & Date→ Manual 2. Press and to change the right time, or you can input the right time. 3. Press Save soft key to save the configuration. To configure the Time & Date Format via Phone interface 1. Press Menu→ Settings→ Basic Setting→ Time & Date Format and or Switch soft key or press 2. Press between 12 Hour or 24 Hour time display. and press and to change 3.
To configure the DHCP time via Phone interface 1. To press Menu→ Settings→ Basic Setting→ DHCP time 2. Press and or Switch soft key or press between Disable and Enable. 3. Press Save soft key to save the configuration. and press and to change To configure the DHCP Option 100 via Web interface: 1. Login Login name: admin, password: admin(default) 2. Setting→ Date & Time→ DHCP Option 100 3. Select Yes for the DHCP Option 100 4. Click to save the configuration.
To change the Time Zone and Date Display Format via Web interface 1. Setting→ Date & Time 2. Select the necessary one. 3. Click to save the configuration. To change the SIP Date Override Time via Web interface 1. Setting→ Date & Time→ SIP Date Override Time 2. Select Yes or No for SIP Date Override Time . 3. Click to save the configuration. To change the Account via Web interface 1. Setting→ Date & Time→ Account. 2. Select Yes for SIP Date Override Time and select desired Account. 3.
Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information. Daylight Saving Time Daylight Saving Time (DST) is the practice of temporary advancing clocks during the summertime so that evenings have more daylight and mornings have less. Typically, clocks are adjusted forward one hour at the start of spring and backward in autumn.
To cancel # as Send key via Phone interface: 1. Press Menu→ Features→ # as Send key 2. Press and 3. Press key to select the Disable choice. or Save soft key to save the configuration. To configure # as Send key via Web interface: 1. Click Setting→ Preference 2. Select Yes or No for Use # As Dial Key. for the setting. 3. Click Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad.
2. Select the desired account from the pull-down list of Account in the Account field. 3. Fill in the value in Dial Plan field (Maximum length 1024). 4. Click to save the configuration. Note: 1. Illegal input will fall back to default: {[x*]+}, illegal characters refer to all characters not within {}. 2. If the number you entered does not match the dial plan, you will not be able to make outgoing calls. Phone Lock To enable Keypad Lock via Phone interface: 1.
type: All keys, Menu Key, Function Key, Lock & Answer 3. Press Save soft key to save the configuration. To disable Keypad Lock via Phone interface: 1. Press Menu→ Settings→ Advanced Setting→ Phone Setting→ keypad Lock 2. Press and key or Switch or press Disable. 3. Press Save to save the configuration. and press and to change to choose To enable Keypad Lock via Web interface: 1. Click Setting→ Features→ Phone Lock 2. To choose All Keys, Menu Key, or Function Keys for the Keypad Lock. 3.
Note: If multiple emergency calls are configured, they can be separated by commas. For example: 110,119,120. Action URL To configure action URL via Web interface: 1. Click Setting→ Action URL 2. Fill in the needed values in the designated blank spaces. 3. Click to save the configuration.
Softkey Layout This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking. To configure Soft key via Web interface: 1. Click Setting→ Softkey Layout 2. Select Enable for Custom Softkey 3. Select Call States. 4. Select the feature from the Disable Keys to Enable Keys field by Enable field. 5. Click 6. Click . moves the Disable key to moves the Enable key, and it will back Disable field. or to change to position for each feature.
Note: When there are more than 5 items in the Enable field, the last soft key will display More, and last two item will show on the next page of soft key, you can check by press More. Settings General Settings Dial-Now Timeout Dial-Now Timeout means that when you enter the number which is matching with dial plan, it will dial out automatically after some time when you stop entering the number. To configure Dial-Now Timeout via Web interface: 1. Click Setting→ Preference 2.
No Key Entry Timeout No Key Entry Timeout means that when you enter the number, it will dial out automatically after some time when you stop enter the number. To configure No Key Entry Timeout via Web interface: 1. Click Setting→ Preference 2. Fill the blank of No Key Entry Timeout: for example, 5(seconds). In seconds,0 means will not timeout, you should press the Dial key to dial out the number, default is 0 seconds, max is 29 seconds (between 0 to 29). 3. Click the button to save the configuration.
Note: 1. If it is turned on again, the missed call count during the closed period will not be displayed immediately but will be displayed together after the missed call count is increased again. 2. The data before closing Miss call will be cleared. To configure Show Missed Calls via Web interface: 1. Click Setting→ Preference 2. Select Yes or No for Show Missed Calls. 3. Click for the setting. Auto Logout Time Set the Web login timeout. 1. Login webpage, and click Setting→ Preference 2.
Detect IP Conflict The IP phone will detect whether there is an IP conflict after obtaining the IP address. If so, it will prompt the IP conflict in the LCD pop-up box; you can select “Cancel” to ignore it or “Reboot” to let the phone re-request an IP address. 1. Login webpage, and click Setting→ Preference 2. Set Enable or Disable for Detect IP Conflict. 3. Click for the setting. Redial Mode Call redial has two ways: (1) To redial the last placed call from the IP Phone.
Network setting Htek IP Phone supports IPv4, IPv6, IPv4&IPv6.They have three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically. If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually. When switch DHCP, Static IP Address and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following.
To configure DHCP via Phone interface: 1. Press Menu→ Settings→ Advanced Setting (password: admin)→ Network→ WAN Port→ IPv4→ DHCP mode. 2. Click Save and the pop-up box shows "System will reboot, Are you sure?".. To configure a static IP address via Phone interface: 1. Press Menu→ Settings→ Advanced Setting (password: admin)→ Network→ WAN Port→ IPv4→ Static mode. 2. Enter the parameters: IP, Netmask, Gateway, Pri.DNS(primary DNS), Sec.DNS (second DNS) in the corresponding fields. 3.
IPv6 If you set IP Mode to IPv6, IP phone will use IPv6 address. IPv6 has two network modes: DHCP, Static IP Address. To configure IPv6 via Phone interface: 1. Press Menu→ Settings→ Advanced Setting (password: admin)→ Network→ WAN Port→ IP Port Mode. 2. Press 3. Press and to change the IP Port Mode. or Save soft key to save the configuration.
To configure IPv6 via Web interface: 1. Click Network→ Basic→ Internet Port 2. Select IPv6 for Internet Port. 3. Click for the setting. To configure DHCP via Phone interface: 1. Press Menu→ Settings→ Advanced Setting (password: admin)→ Network→ WAN Port→ IPv6→ DHCP mode. 2. Click Save and the pop-up box shows "System will reboot, Are you sure?". To configure a static IP address via Phone interface: 1. Press Menu→ Settings→ Advanced Setting (password: admin)→ Network→ WAN Port→ IPv6→ Static mode. 2.
To configure Network via Web interface: 1. Click Network→ Basic→ IPv6 Setting 2. Select the desired Type: DHCP, Static IP Address. 3. Fill in the required fields. and the pop-up box shows "System will reboot, Are you sure?". 4. Click IPv4&IPv6 If you set IP Mode to IPv4&IPv6, IP phone will support both IPv4 and IPv6 address. The settings of DHCP, Static, and PPPoE are same as above. To configure IPv4&IPv6 via Phone interface: 1.
To configure IPv4&IPv6 via Web interface: 1. Click Network→ Basic→ Internet Port 2. Select IPv4&IPv6 for Internet Port. 3. Click for the setting. Note: Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.
To configure Preference via Web interface: 1. Click Network→ Basic→ Internet Port → Preference (IPv4/IPv6) 2. Select IPv4 or IPv6 as you prefer. 3. Click for the setting. 4. If change the Preference on webpage, a warning window will pop up, "Network settings have been changed, are you sure reboot the phone to save changes?" Click OK, the phone will restart. PC Port Two modes for PC Port: bridge and Connect to Expansion Module. To Select the PC Port via Phone interface: 1.
Note: The As Bridge mode is selected by default, and the “Connect to Expansion Module”mode is only required when the phone is connected to the expansion module. System setting Factory Reset To set Factory Reset via Phone interface 1. Press Menu→ Settings→ Advanced Setting (default password: admin)→ Phone Setting→ Factory Reset 2. Press OK soft key in the warning page. To set Factory Reset via Web interface 1. Click Management→ Upgrade 2. Click and then confirm the setting.
System Log To download system log via Web interface: 1. Click Management→ Configuration 2. Select the Syslog Level of the System Log. 3. Click 4. Then you’ll get a txt file: syslog.txt. . Upgrade To upgrade via HTTP, the “Management”→ “Auto Provision”→ “Firmware Upgrade”→ “Upgrade Mode” field needs to be set to HTTP, respectively. “Firmware Server Path” needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g.
2. Select the upgrade mode in the Upgrade Mode field 3. Enter the Firmware Server Path and Config Server Path (192.168.0.254 is HTTP server). 4. Enter the HTTP server’s username and password (optional). 5. Click the button to save the configuration. 6. Restart the UC507U, IP Phone will restart and auto-get firmware files from HTTP server. NOTES: Htek recommends end-user use the Htek HTTP server.
Configuration File To download configuration file 1. Click Management→ Configuration→ Configure File 2. Click the file: cfg.xml or cfg.bin. or , then you can get a To restore a configuration file 1. Click Management→ Configuration→ Configure File 2. Select the xxx.xml or xxx.bin file, and then Click the or , then IP Phone will reboot.
Optional Accessories with Your Phone Headsets The phone supports wired headset and Bluetooth headset to place and answer calls. You can use only one headset at a time. Note:Bluetooth headset is only supported by UC507U. Bluetooth Headset You can use a Bluetooth headset to handle calls on the phones. For more information, refer to the documentation from your Bluetooth headset manufacturer.
3. Press the HEADSET key again on the phone. The headset icon disappears from the phone screen. Expansion module The expansion module is a console you can use to connect to a phone to add additional Ext keys and expand the functions of your phone. For more information about the expansion module UC46, please contact technical support, refer to the Htek expansion module UC46 user guide. Note:Expansion module is only supported by UC507U. Connecting the Expansion Module How to connect expansion modules? 1.
module,as shown in the figure below, showing the relevant version information.
Troubleshooting Troubleshooting Why is the phone LCD screen blank? Ensure your phone is properly plugged into a functional AC outlet. Ensure that the phone isn't plugged into a plug controlled by a switch that is off. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. If your phone is powered from PoE, ensure you use a PoE compliant switch or hub, or contact your system administrator for more information.
Troubleshooting How to download XML Configuration? Click Management→ Configuration→ How to Import Trusted CA certificate? Click Management→ Trusted CA 145
Troubleshooting How to Import Server CA certificate? Click Management→ Server CA 146
Troubleshooting How to use Vlan? For Vlan information, please click VLAN How to use LLDP? For LLDP information, please click VLAN VLAN Notes including: 1. Voice VLAN 2. Major Benefits of Using VLANs 3. VLAN discovery method on Htek IP Phones 4. LLDP Feature on Htek IP Phones 5. Supported TLVS of IP Phones 6. Configuring LLDP Feature 7. DHCP VLAN 8. Open the DHCP VLAN on the Htek IP Phones 9. VLAN under Bridge Mode 10.
Troubleshooting How to make Ringtone? Click Make Ring Tones. How to use Open VPN? Click Open VPN Guide. Provisioning Guide on Free PBX Click FreePBX Configuring Guide. Redundancy Server Click Redundancy Server. How to Use Auto Provision Phonebook? Click AP Phonebook. All Documents Click Documents Guide, you can get all tech files.
