Warranty

MXL Warranty
Marshall/MXL is committed to ensuring that customers have the best possible experience with
our products. MXL microphones are manufactured to very strict quality control guidelines and
are designed to give you years of trouble-free service. MXL warranties vary by product. Be sure
to check the owner's manual for warranty information on your particular product.
Should you experience any problems with an MXL product, click here to review our FAQ
section. Oftentimes, issues can be resolved with a few simple steps. If you still experience
problems, promptly contact the company you purchased it from for assistance. There are some
precautions you can take to ensure the warranty process goes smoothly.
Keep Your Receipt!
The original dated sales receipt will be necessary for any warranty claim. Do not send any unit
directly to us without prior authorization from our service department! Warranty coverage is
limited to repair or replacement (at our option) of the microphone, and does not cover incidental
damages due to use of the unit, nor damage caused by accidental misuse of the product.
Purchase MXL Products from Authorized MXL Retailers!
MXL microphones are sold by a network of authorized retailers, both traditional and online.
MXL dealers are selected for their knowledge and ability to provide the service required in
providing professional products. Our warranties are only valid when accompanied by an original
sales receipt from an MXL authorized dealer.
Because MXL cannot guarantee that product purchased from unauthorized dealers or websites is
genuine, new and/or fit for purchase, MXL does NOT offer any manufacturer's warranty or
rebates for products purchased from a dealer that is not authorized by MXL.
Always check that the seller is an authorized MXL dealer, especially if you are purchasing
product online. If you are unsure of the authenticity of a dealer, please email
[e-mail] or call MXL Customer Service at [phone] or [phone]
(outside the US) and we will confirm the status of the dealer.