MONITORING SOLUTIONS D R AF T A Satellite Tracking of People LLC Company BLUtag® V8 User Training SECURUS MONITORING SOLUTIONS | A Satellite Tracking of People LLC Company
FCC Regulation FCC ID: S5EBTV81018 Blutag V8 complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
TOPICS 4 INSTALLATION T 3 ENROLLMENT 5 ASSIGNING DEVICES R AF 6 DEVICE REMOVAL 2 DASHBOARD D 1 OVERVIEW SECURUS MONITORING SOLUTIONS | 3 A Satellite Tracking of People LLC Company
T R AF D SECTION 1 OVERVIEW SECURUS MONITORING SOLUTIONS | 4 A Satellite Tracking of People LLC Company
BLUTAG® OVERVIEW Lightweight (6oz), one-piece device Attempts GPS once every minute Calls every 10 minutes Tamper-resistant, fiber optic strap Waterproof to 50 feet R AF T Features + Specifications Memory capacity of 10+ days GPS interference detection Jamming Possible D Shielding Possible SECURUS MONITORING SOLUTIONS | 5 A Satellite Tracking of People LLC Company
BLUTAG® OVERVIEW R AF T Device Components LED CHARGING INDICATOR D CAPACITIVE TOUCH/CALL BUTTON CHARGING CRADLE SECURUS MONITORING SOLUTIONS | 6 A Satellite Tracking of People LLC Company
BLUTAG® OVERVIEW Battery Life 60 minute charge per day* 40-60 hour battery capacity R AF • Low Battery Approximately 10 hours left T Three battery notifications to enrollee and agent: – Device vibrates twice every 10 minutes until charged or completely dead – Low battery event seen online only • Critical Battery Approximately 4 hours left D – Agent is alerted • Dead Battery Approximately 20-30 minutes left – Agent is alerted • After dead battery, tracking is still possible for up to two hours
BLUTAG® OVERVIEW D R AF BLUtag® attempts to acquire GPS once every minute. Reception and accuracy are best when moving and there is an open unobstructed view of the sky. GPS tracking is possible when at least 3 satellites can be heard.
VERITRACKS™ Software Google maps R AF Phone & Tablet-friendly T Web-based application (nothing to install) Mobile apps D Universal software for all hardware 9 SECURUS MONITORING SOLUTIONS | 9 A Satellite Tracking of People LLC Company
T R AF D SECTION 2 DASHBOARD SECURUS MONITORING SOLUTIONS | 10 A Satellite Tracking of People LLC Company
DASHBOARD VIEWS There are four views. Each displays an enrollee’s name, Primary ID, and risk level. General: Enrollee’s BLUtag’s serial number.
GETTING TO KNOW THE DASHBOARD Click the Dashboard tab.
FINDING ENROLLEES IN THE DASHBOARD 1. Search by Enrollee Name 4. Search by Organization (ORI) 5. Search by Assigned Status D 6. Search by Caseload: T 3. Search by Agent R AF 2. Search by Primary ID 1 a. Both for all caseloads 2 4 6 3 5 b. Yes for your own c.
ADDING CASE NOTES VIA THE DASHBOARD Notes not related to an event can be added to the enrollee’s Profile as a Case Note. 2. Add a Note. R AF 1 2 D 3. Click Save. T 1. Click the New Note button.
VIEWING THE ENROLLEE’S LAST TRACK VIA THE DASHBOARD D R AF T By clicking the Last Track icon for the selected enrollee, you are presented with their status.
ACCESSING ENROLLEE PROFILES VIA THE DASHBOARD D R AF T By clicking the Profile icon for the selected enrollee, you are taken to their Map of their most recent position in the Enrollees tile.
T R AF D SECTION 3 ENROLLMENT SECURUS MONITORING SOLUTIONS | 17 A Satellite Tracking of People LLC Company
NAVIGATING VERITRACKS D Tile R AF T Tiles Menu Options Tabs Varying choices within each tile 18 SECURUS MONITORING SOLUTIONS | 18 A Satellite Tracking of People LLC Company
T TILE TOTALS R AF Tile totals reflect the following: Enrollee Number of assigned enrollees for the selected agency Events Number of open events D Zones Number of existing zones (assigned & unassigned) Reports Number of processed reports 19 SECURUS MONITORING SOLUTIONS | 19 A Satellite Tracking of People LLC Company
USING THE FIND & SEARCH MENUS Each Tile has its own Find / Search menu. Each is designed to display results that are based on default search criteria or that chosen by the agent. 1 R AF T Find / Search menus remember their settings from session to session. Therefore, to return to the default criteria: 1. Click the Find or Search menu. 3. Click Find. D 2. Click the Reset button to reset the criteria to its defaults.
FINDING ENROLLEES FROM TILE 1. Search by Risk Level 3. Search by My Caseload R AF 4. Search by Open Events T 2. Search by Organization (ORI) Both for ALL events Yes for in progress events (open) D No for closed events 1 3 5 5. Search by Is Assigned 2 4 6 6.
FIND ANYTHING Agent Name Device Number Zone Name D Primary ID R AF Enrollee Name (eg.
FIND ANYTHING LEGEND T Enrollee in ORI (Last name, First name) R AF Zone (PID – Address Title – Last name) D Device (12-xxxxxx, 15-xxxxxx, etc.
CREATING AN ENROLLEE PROFILE R AF T Click the Enrollees tile. Click Add. Fill in the required fields: Primary ID, First Name, and Last Name. Confirm or change the Organization, Agent, and Risk Level. Click Save. 1 5 2 D 1. 2. 3. 4. 5.
ADDING MULTIPLE ENROLLEE PHOTOS 1 1. In the enrollee’s Profile, click the Edit button. R AF 3. Type a Description and choose a Photo Type. 3 T 2. Above the photo, click the (+) Add Photo button. 4. Click Browse to search for your picture. 5. Once selected, click Update. D 6. Use the Arrows to toggle through the pictures. 7. Click Save.
ADDING ENROLLEE ADDRESSES 2 T 3 1 4 5 6 7 D R AF 1. Under the profile, click Addresses. 2. Click Add. 3. In the Type list, choose Home, Work or Other. 4. Enter a Title for the address (e.g. Home, Work, etc.). 5. Fill in the Street 1 box. 6. Type the City, State, and Zip Code. 7.
ADDING ENROLLEE ADDRESSES R AF 9 D 8 T 8. Click the Geocode button to view the approximate address. 9. To adjust the address placement, drag its icon. 10. Click Save.
R AF T UPDATE AVAILABLE BAR The Update Available bar displays above enrollee cards when an update is available for an enrollee listed on the current page of cards. D Clicking the bar is optional, as updated enrollee data will display upon navigating between tabs and tiles. Do not click the Update Available bar while viewing unsaved data. By doing so, unsaved data will be lost.
T R AF D SECTION 4 INSTALLATION SECURUS MONITORING SOLUTIONS | 29 A Satellite Tracking of People LLC Company
PREPARING BLUTAG FOR INSTALLATION R AF T Begin charging BLUtag at least 4 hours prior to the install. Charge BLUtag in an area where it can also acquire GPS. If GPS is not available, acquire GPS elsewhere for at least 45 minutes. Though GPS might be present within the first few minutes of exposure - for optimal performance, allow BLUtag time to update its almanac prior to use. D Important: Do not leave BLUtags charging for more than two weeks. Avoid charging in the heat of direct sunlight.
VERIFY BLUTAG READINESS FROM ENROLLEE PROFILE Prior to assignment (e.g. during charging), BLUtag will regularly call, acquire GPS, and note its battery level – allowing you to verify its readiness. Click the Enrollees tile. 2. Select the enrollee’s profile. 4. Click Change Assignment. 5. 6. Click the Device Assignments tab. Type or select the desired device. A green square indicates readiness. R AF 3. If the status is not green, it has not met one of the following criteria: a.
VERIFY BLUTAG READINESS FROM INVENTORY TILE Prior to assignment (e.g. during charging), BLUtag will regularly call, acquire GPS, and note its battery level – allowing you to verify its readiness. 4. 5. 6. T R AF 2. 3. Enter Tag # in “FIND ANYTHING” or Click the Inventory tile. Select the Find Devices Search Option. Type or select the desired device. The green indicator indicates readiness. If the status is not green, it has not met one of the following criteria: a. Recent contact b.
ATTACH BLUTAG TO ENROLLEE Locate the strap, strap clips(x2), top cap(x2) and cutting tool. 2. Make note of BLUtag’s serial number. 3. Using the cutter, cut off one end of the strap. 1 2 Make sure holes on the strap are secured on the posts on the template side of the cutting tool prior to cutting. b) Cut on a solid flat surface R AF a) Lay clip 1 on the table (solid surface) and place strap in clip flush to border. 5.
ATTACH BLUTAG TO ENROLLEE 7. Slide clipped end of strap into wing 7a. For left leg insert clipped end into wing marked L 7 7b. For right leg install insert clipped end into wing marked R. Place BLUtag on the outside of the ankle and wrap the strap around, tight to the skin. 8 9. Mark the strap that meets the edge of the wing with silver marker. 9 R AF T 8. D 10. Slide the strap through cutter in the direction of the Insert arrow on the top of the cutter.
ATTACH BLUTAG TO ENROLLEE 12. Repeat steps 4-6 on newly cut side 12 T 13. Slide clipped end into open wing. D R AF 14. Ensure top caps are flush with wings on both sides.
T R AF D SECTION 5 ASSIGNING DEVICES SECURUS MONITORING SOLUTIONS | 36 A Satellite Tracking of People LLC Company
ASSIGNING A DEVICE To be completed after installation R AF 2. Select the enrollee’s profile. T 1. In VeriTracks, click the Enrollees tile. 1 3. Click the Device Assignments tab. 3 4 5 D 4. Click Change Assignment. 2 5. Type or select the desired device. 6. Click the Save button.
VERIFYING A SUCCESSFUL DEVICE ASSIGNMENT 1. Within the Enrollees tile, select the enrollee’s profile. 2. Click their Contact tab to verify that a recent contact was made. T 2 D R AF 3. Click their Events tab to confirm that there is not a Master Tamper. 3 4. Click the Map tab to verify that current GPS has been acquired.
ENROLLEE INSTRUCTIONS FOR WEARING BLUTAG Discuss the following with the enrollee: Do not force a boot over the tag. A sock can be worn over and/or under the device. BluTag is hypoallergenic and cannot overheat. T Do not tamper with the device (no pulling, striking, attempt to open). D R AF Attach the charging cup by clipping it to both sides of the tag. Light on front indicates charging, not the battery level. Remove the charger by gently detaching its clips from the tag.
T R AF D SECTION 6 DEVICE REMOVAL SECURUS MONITORING SOLUTIONS | 40 A Satellite Tracking of People LLC Company
UNASSIGNING BLUTAG Unassign BLUtag prior to cutting the strap to avoid causing a false tamper event. D T R AF 1. Click the Enrollees tile. 2. Select the enrollee’s profile. 3. Click the Device Assignments tab. 4. Click Unassign Devices. 5. In the Type list, click the arrow to view and choose the appropriate reason for unassigning the device. 6. Check Track Charger Status box. 7. Click Save. BLUtag will now shut off.
REMOVE BLUTAG FROM ENROLLEE Complete the following steps after unassigning the enrollee in VeriTracks. 1 1. Locate device removal tool, medical shears and gloves (optional) 2 T 2. Cut the strap in the middle, leaving an equal amount on both sides. R AF 3. Pry the top cap off using the device removal tool 4. Insert prongs of the device removal tool into the slots in the strap clips 4 3 5. Pull up on the strap to remove from the wing. D 6. Repeat on the other side 7.
Removal Continued Notes: If the enrollee has completed the program, no signs of tampering exist, and the unit is not needed for evidence, place the device back into inventory. If you had to unassign the enrollee and plan to reuse the bracelet, make sure to place BLUtag back on the charger to power it back on. If you sense a problem with the device, send it back to STOP.
T MONITORING SOLUTIONS A Satellite Tracking of People LLC Company D Technologies™ R AF SECURUS SECURUS Technologies | 44 SECURUS MONITORING SOLUTIONS | A Satellite Tracking of People LLC Company
