Technical Documentation ActiveSense Portal User Guide ®™Trademarks of Corteva Agriscience and its affiliated companies.
ActiveSense Portal User Guide REVISION HISTORY REV CHANGES DATE 00 Initial release February 2021 01 Amending regulatory statements July 2021 ®™Trademarks of Corteva Agriscience and its affiliated companies.
ActiveSense Portal User Guide TABLE OF CONTENTS REVISION HISTORY .................................................................................................................................................................. 2 TABLE OF CONTENTS............................................................................................................................................................... 3 HOW TO LOGIN ..........................................................................................
ActiveSense Portal User Guide HOW TO LOGIN In order for you to login to the ActiveSense portal, you must have an active username and password. If you don’t have an active username and password, please reach out to your ActiveSense adminstrator in order to get the appropriate credentials for logging in. Once you have acquired the appropraite credentials from your ActiveSense adminstrator, navigate to the following link on your web browser: https://insights.activesense.
ActiveSense Portal User Guide HOW TO CHANGE YOUR PASSWORD In the top right-hand corner of the web portal, click on your username (1) and then “Profile” (2). Using the below requirements, choose a new password and select “Save”. ®™Trademarks of Corteva Agriscience and its affiliated companies.
ActiveSense Portal User Guide HOW TO ADD NEW USERS To grant others in your company access to the portal and app, you will need to add them as users. 1. Login to the portal at insights.activesense.com 2. On the left sidebar of your company dashboard, select “Users”. 3. Select the green “+New User” button at the left top of the page. Quick Tip: Users can only be added through the portal. Users CANNOT be added via the mobile app. 4. Under “New User Information” fill out the required information. 5.
ActiveSense Portal User Guide HOW TO REMOVE USERS If for any reason access to the ActiveSense portal and mobile app needs to be removed for a user, you’ll need to delete their account. 1. Login to the portal at insights.activesense.com 2. On the sidebar of your company dashboard, select “Users” (1) 3. Click on Name of User (2) 4.
ActiveSense Portal User Guide UNDERSTANDING YOUR COMPANY DASHBOARD *After logging into the portal (insights.activesense.com), your default view is the company dashboard. 1. The cards along the top show a view of current sites that need attention – Sites with Activity, Sites with Overdue Service, and Sites Needing Maintenance (i.e. Sensors offline, poor signal, low battery). If you click on each card, you will be able to see these sites in more detail. 2.
ActiveSense Portal User Guide NAVIGATING TO AND UNDERSTANDING YOUR SITE DASHBOARD Login to the portal at insights.activesense.com. On the sidebar of your Company Dashboard, select “Sites”, then choose a site from the list. 1. The cards along the top show a view of current sensors that need attention – Sensors with Activity, Sensors with Overdue Service, Sensors Needing Maintenance (i.e. offline, poor signal, low battery). Click on each card to see these sensors in more detail. 2.
ActiveSense Portal User Guide 3. Site Diagnostics – expand this tab to see timestamp details such as: Last Comm (Last time a sensor communicated), Last Service (Timestamp from the last service event), and Created (Site creation timestamp) 4. Contact Information – expand this tab to see details such as: Site Address, and Site Contact 5. Activity Chart – An overview of activity and service trends over time. Adjust the start and end dates as desired. (1) 6.
ActiveSense Portal User Guide HOW TO SUBSCRIBE TO NOTIFICATIONS A. To subscribe to notifications for ALL sites for a branch: 1. Login to the web portal at insights.activesense.com 2. On the sidebar of the company dashboard, select “Branches” from the menu. 3. Select a Branch from the Branch List. This will open the Branch Dashboard. 4. On the sidebar of the Branch Dashboard, select “Notifications” from the menu. (1) 5.
ActiveSense Portal User Guide B. To subscribe to notifications for a specific Site: 1. Login to the web portal at insights.activesense.com. 2. On the sidebar of the company dashboard, select “Sites” from the menu. 3. Select a Site from the Site List. This will open the Site Dashboard. 4. On the sidebar of the Site Dashboard, select “Notifications” from the menu. 5. Fill in the Full Name, Mobile # to receive text message notifications, and/or valid email address to receive email notifications. 6.
ActiveSense Portal User Guide HOW TO VIEW YOUR SITE LIST (INCLUDING DEACTIVATED SITES) 1. Login to the web portal at insights.activesense.com 2. On the sidebar of the company dashboard, select “Sites” from the menu. 3. The default view is a list of all currently “Active Sites”. To change the view to see Deactivate Sites or All Sites, toggle the “Active Sites” dropdown. 4.
ActiveSense Portal User Guide HOW TO CHECK THE STATUS OF A SITE’S HEALTH Once a site has been installed, utilize the “Site Health Check” page for a quick view of the health of all sensors and hubs. 1. Login to the web portal at insights.activesense.com 2. On the sidebar of dashboard, select “Sites” from the menu. 3. Choose a site from the list. This will navigate to the Site Dashboard. 4. On the sidebar for the Site Dashboard, choose “Site Health Check” (1) 5.
ActiveSense Portal User Guide Signal Strength Icons: UNKNOWN/OFFLINE BAD POOR ACCEPTABLE GOOD EXCELLENT Quick Tips: 1. If a sensor signal strength shows red with 1 bar, this does not necessarily mean it will lose its signal. Keep an eye on these sensors and if you notice they tend to fall offline, move sensor/trap to a better location or install an additional Hub. 2. If a sensor is offline, check to verify the sensor hasn’t been moved or misplaced. Attempt to deactivate and re-install the sensor.
ActiveSense Portal User Guide REVIEWING SERVICE NOTES FOR A SITE 1. Login to the web portal at insights.activesense.com 2. On the sidebar of dashboard, select “Sites” from the menu. 3. Choose a site from the list. This will navigate to the Site Dashboard. 4. On the sidebar of the Site Dashboard, select “Service” (1), then “Service Notes” (2) 5. Here is a list of all service notes created for the Site. 6. Options to review: a.
ActiveSense Portal User Guide HOW TO EXPORT ACTIVITY DATA Follow these steps to view activity data for a sensor or group of sensors for a site. 1. Login to the web portal at insights.activesense.com 2. On the sidebar of dashboard, select “Sites” from the menu. 3. Choose a site from the list. This will navigate to the Site Dashboard. 4. On the sidebar of the Site Dashboard, select “Export”. (1) 5.
ActiveSense Portal User Guide 9. Using Excel, from the Home menu, find the “Sort & Filter” option (1) and select “Filter” (2). Next, you can sort and filter the report as desired. For example, to see the timestamps of all activity for a sensor, filter column B by selecting a sensor name (Sensor) (3) and filter column E by deselecting the “0” counts (Value) (4): ®™Trademarks of Corteva Agriscience and its affiliated companies.
ActiveSense Portal User Guide HOW TO VIEW DEACTIVATED SENSORS 1. Login to the web portal at insights.activesense.com 2. On the sidebar of dashboard, select ‘Sites’ from the menu. 3. Choose a site from the list. This will navigate to the Site Dashboard. 4. On the sidebar of the Site Dashboard, select ‘Sensor List’. (1) 5. In the second dropdown menu at the top of the page, change from ‘Active’ to ‘Deactivated’ to see a list of sensors that have been deactivated.
ActiveSense Portal User Guide GLOSSARY Activity Chart: An overview of activity and service trends over time. Adjust the start and end dates as desired. Activity Count: The number of times activity is detected and reported from the sensor. Branch: The physical brick and mortar locations of Pest Management Professionals using ActiveSense selling to customers. Cards: Icons, typically in the shape of a rectangle, that display specific information on your Dashboard.
ActiveSense Portal User Guide Signal Bar Strength: UNKNOWN/OFFLINE BAD POOR ACCEPTABLE GOOD EXCELLENT Site Map: Here you will see pins for all non-deactivated sites for your company. Green pins indicate sites that currently have no activity, whereas red pins are sites that have sensors w/ activity. Click on each pin for more detail. Site Report: A map view of all sensors installed at site. Green pins indicate no activity, while red pins indicate sensors with activity.
ActiveSense Portal User Guide REGULATORY STATEMENTS FCC Statements FCC Section 15.19: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Cet appareil est conforme à la partie 15 des règles de la FCC.
