SmartDoor™ Connected Pet Door This guide will lead you through connecting your new SmartDoor™ Connected Pet Door to Wi-Fi and your pet’s SmartKey™ or microchip and then installing it in your home. For best success, remember these tips: Pair the door to your pet It may seem strange to pair the SmartDoor™ to your pet before installing it, but we strongly recommend you do so, so you can discover and resolve any pairing issues at the start. first. Reach out if you need help.
Not sure what type of door you have? If not planned for, metallic door materials can interfere with the antenna in your SmartDoor™ and affect performance. Perform the following steps to check for metal in your door: 1. Drill a small (1/4 to 3/8-inch) hole at the center of where you expect the pet door opening to be. You don’t need to drill all the way through your door, just far enough to determine whether the door contains metal. 2. Inspect the shavings that came out of the hole you created.
Connect the pet door to Wi-Fi and pair it to your pet Before beginning the installation process, complete the following steps to connect the pet door to Wi-Fi and pair it with all the pets who will be using it. You will need a valid email address and your home Wi-Fi password. Battery door 3. Place the interior frame of the pet door (the side with the flap) as near as possible to the location where you plan to install it, leaning against a wall or cabinet in an upright position.
Important: If pairing the pet door to your pet’s microchip, do a little additional testing after pairing to make sure the pet door can reliably sense your pet as they pass near the door. In some cases, it is possible to pair the pet’s microchip with the door, but not for the pet to activate the door during practical use. This is generally due to the location of the microchip in the pet and its distance from the sensor as they approach the pet door.
3. Make a mark at the desired height on the interior side of the door. Using a level, extend the line several inches in both directions. 4. Use a level to draw a vertical line where you want the center of the pet door to be. If your door has inset panels, you may want to install the pet door off-center to minimize gaps between the pet door frames and the door. The pet door must be level to swing properly. Prepare the door 1.
Non-metal door 3. Metal door Tape the selected cutting template to the interior side of the door, matching the shoulder and center lines on the template with the horizontal and vertical lines you drew on the door. Make sure the cutting template is at least 3 inches from the edge of the door on all sides, and that there is nothing underneath or behind the door where you will cut the opening. Cut the opening Non-metal door 1.
Non-metal door Metal door 2. Using a jigsaw, cut between the holes you just drilled, along the cutting line. 3. Remove the cutting template from the door and clean up any debris. 4. Proceed to the appropriate section to install the pet door in the opening: For a non-metal door, see “ • Installing the pet door in a non-metal door” below. • For a metal door, see “Installing the pet door in a metal door” on page 9. Installing the pet door in a non-metal door 1.
2. Insert the exterior frame into the opening on the exterior side of the door, fitting it over the tunnel of the interior frame. Hold the exterior frame in place and mark the holes for the screws with a pencil. 3. Remove the exterior and interior frames. 4. Drill through the marks on the door using an 8mm drill bit. Hold the drill steady and straight. 5. Place the interior and exterior frames back in the opening.
Installing the pet door in a metal door without adapters 1. Place the spacer at the bottom of the cut opening, in the middle. 2. Insert the interior frame into the opening on the interior side of the door, on top of the spacer. Make sure the interior frame is centered in the opening. 3. Insert the exterior frame into the opening on the exterior side of the door, fitting it over the tunnel of the interior frame.
Complete the installation 1. If you removed your door from its hinges, rehang it now. 2. Insert blanking plugs into the holes in the exterior frame. 3. Reinstall the batteries in the pet door. 4. Verify that the pet door is recognizing your pet’s SmartKey™ or microchip as they pass near the door. If the sensor does not reliably respond to your pet’s SmartKey™ or microchip, the metal in your door may be interfering with the operation of the sensor.
Installing the pet door with installation adaptors”. 5. Once you are satisfied your pet door is operating correctly, you can weatherproof it by applying caulk where the pet door frames meet the door. Your new SmartDoor Connected Pet Door is installed and ready to use - but first your pet will need to get accustomed to it. Just follow the easy step-by-step instructions in our provided Training Guide.
Installing the pet door with installation adaptors This installation method is necessary only if you previously installed the pet door and found that the metal in your door interfered with the operation of the sensor.
If you have already installed the pet door without adapters, remove the pet door 1. Carefully remove the blanking plugs from the holes in the exterior frame. 2. Remove the screws securing the exterior and interior frames. 3. Remove the exterior frame, the interior frame, and the spacer from the opening. Set the frames aside for installation later. Prepare the door 1. If possible, remove the door from its hinges and place it on a raised, level surface, such as two sawhorses.
Medium door 3. Large door Tape the cutting template to the interior side of the door, matching the shoulder and center lines on the template with the horizontal and vertical lines you drew on the door. Make sure the cutting template is at least 3 inches from the edge of the door on all sides, and that there is nothing underneath or behind the door where you will cut the opening. Cut the pet door opening Medium door 1. Large door Drill 1/2-inch holes just inside the corners of the cutting line.
Medium door 2. Large door Using a jigsaw, cut between the holes you just drilled, along the cutting line. Install the pet door with the installation adaptors Note: If weatherstripping is desired, place it along the edge of backside of the adapters, prior to assembly Installation adaptor Interior frame of the pet door 1.
Please note: This illustration shows the cutout for the Large pet door, with the spacer and the interior pet door frame in the opening. The Medium pet door is assembled in the same way, but the cutout is rectangular instead of hourglass shaped. Spacer 2. Place the spacer at the bottom of the opening, in the middle. (Use the spacer provided with the installation adaptor, not the one provided with the pet door.) 3.
5. Insert 4 screws through the holes in the exterior pet door frame, through the corresponding holes in the exterior installation adaptor, through the pet door opening, and into the holes on the back side of the interior pet door frame. 6. Tighten the screws with a manual Phillips screwdriver. Do not overtighten. 7. If you removed your door from its hinges, rehang it now. 8. Insert blanking plugs into the holes in the exterior frame and installation adaptor.
9. If desired, you can weatherproof your installation by applying caulk where the installation adaptors meet the door. Your new SmartDoor Connected Pet Door is installed and ready to use - but first your pet will need to get accustomed to it. Just follow the easy step-by-step instructions in our provided Training Guide. Once your pet is familiar with the pet door, we know both of you will love the freedom and security it brings.
Smart Mode button Pressing and releasing this button (0-7 seconds) places the pet door in Smart Mode. Standard Mode button/ toggle Pressing and releasing this button (0-7 seconds) places the pet door in Standard Mode and toggles between locked and unlocked. Indicator lights Five Indicator lights on the interior side of the pet door provide information about the Wi-Fi and internet connection, battery life, and current operating mode of the door.
Indicator light Color Meaning Blue The pet door is in Standard Mode and is currently locked. Blue The pet door is in Standard Mode and is currently unlocked.
User’s Manual Addendum: Page 1 of 2
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