EkoTek System Installation and Configuration Manual Survey Installation Configuration Maintenance www.multitone.
EkoTek System Installation and Configuration Manual Table of contents Table of contents...........................................................................................................i Approvals .....................................................................................................................3 Compliance...............................................................................................................3 FCC and Industry Canada Statement of Compliance ...............
EkoTek System Installation and Configuration Manual 1. Personal security messages...............................................................................75 2. Pager response messages.................................................................................75 3. Maintenance messages......................................................................................75 Appendix 2: Specifications .........................................................................................
EkoTek System Installation and Configuration Manual Approvals Compliance This product complies with the requirements of the EU Radio & Telecommunications Terminal Equipment Directive 99/5/EC. FCC and Industry Canada Statement of Compliance This device complies with Part 15 of the FCC Rules and Industry Canada Standard RSS 210.
EkoTek System Installation and Configuration Manual System Overview EkoTek’s personal security system consists of mobile devices that send assistance messages to other fixed or mobile devices, where the assistance message and location of the caller are displayed: AC Call Fob Wireless Link Power Adaptor Repeater Battery Powered Repeater Hub Including Web Server Pager Repeater Includes Personal Security Alarm Repeater Repeater to Repeater Distance Typically 10 to 15m Messages are communicated via a b
EkoTek System Installation and Configuration Manual 1. EkoTek principles Each EkoTek product is a node that forms part of a self-organising radio mesh network: Node Node Node Node Node Node Node Node Node Each node in the network searches for links to nearby nodes, to form the network mesh. Organising the network is an automatic function carried out by the nodes themselves – configuration is not required. As the network is self-organising, it is also self-repairing.
EkoTek System Installation and Configuration Manual Sizeable networks can be easily built, due to the large number of repeaters supported by EkoTek. Repeaters are normally installed on walls and/or ceilings. By adding an enclosure they can easily be installed outdoors. The hub is installed either on a wall or on a desk, so that the display can be easily seen: Hub Repeater Hub and Repeaters automatically form a mesh network 2.
EkoTek System Installation and Configuration Manual 3. Alarms A user may manually signal an alarm by pressing the red button on a pager or call fob, or alarms may be triggered automatically for man down, dead man or location alarms. When an alarm is triggered the user identification (name), location and alarm type are included in the alarm message displayed on the hub and sent to pagers. 4.
EkoTek System Installation and Configuration Manual A further benefit of two-way radio is the ability to download configuration parameters to all devices from the hub, using over-the-air programming. Devices do not hold their own configuration, as this is sent by the hub upon request when devices are powered up. Even pagers and call fobs have their configuration held at the hub, making it unnecessary to recall mobile devices for configuration change, as all updates are made centrally at the hub. 8.
EkoTek System Installation and Configuration Manual 11. Network parameters An EkoTek system controlled by a single hub is able to support up to 500 devices. See Appendix 2: Specifications (page 76) for maximum numbers for each type of device. The network radio channels can be configured using the hub web server interface, with up to 16 channels being available for simultaneous use by a single EkoTek system. The default configuration is for all EkoTek devices to use channel 15.
EkoTek System Installation and Configuration Manual Components 1. Hub The hub is the central device in the mesh network. All communications pass to and from the hub; ideally it should be installed near the physical centre of the network, but it can be located anywhere within the network. A hub display shows alarm messages in a similar way to a two-way pager. For configuration, a PC running a web browser is connected via Ethernet to the web server running on the hub.
EkoTek System Installation and Configuration Manual However, where there is a need to force repeaters to make links to other specific repeaters, (e.g. when a building-building link is required or when using Ethernet repeaters), repeaters can be configured through the hub to operate only on specific channels. Battery replacement for the repeater is quickly achieved by sliding the repeater from the backing plate and lifting out the old batteries. No tools are required for this.
EkoTek System Installation and Configuration Manual 1. Disabled. 2. Single press raises alarm. 3. Double press raises alarm. A long press of the red button always clears an alarm raised by the red button or the external alarm contact. The mains powered call point is functionally similar but provides terminals for wiring to an external low voltage DC supply and contains an internal rechargeable battery pack for battery backup in case of supply failure.
EkoTek System Installation and Configuration Manual 6. Pager The pager has the following key functions: Display of and response to assistance calls from other EkoTek devices Display of paging messages created using the hub’s web server or an external system Raising assistance calls in a similar manner to the call fob Snatch cord operation (later models only) For further information see 9621-8275 EkoTek pager user guide.
EkoTek System Installation and Configuration Manual 7. Quad pager charging rack The quad pager charging rack charges up to 4 pagers at one time in the rack, with a maximum charge times of 12 hours to charge a pager battery to 50% of its capacity. The pager reports charging in its usual status report. An extra report is generated when a pager enters or leaves the charger so the hub can update its status quickly. When a pager reports its battery status as charging, this is shown on the device status display.
EkoTek System Installation and Configuration Manual Synchronised Ethernet Repeater The Synchronised Ethernet Repeater may simply be thought of as a repeater that connects through the customer’s LAN. 1. Overview The Synchronised Ethernet Repeater (SER), acts in the same way as a normal repeater. It provides radio coverage and location information in a similar manner to a standard repeater.
EkoTek System Installation and Configuration Manual The synchronous aspect should not be overlooked nor misunderstood – this is probably the most significant aspect of the SER. When correctly configured, synchronised radio coverage is crucially important and supports the following functionality in EkoTek installations: 1. Replaces long chains of repeaters - linking between buildings would previously have required chains of repeaters to be set up. 2.
EkoTek System Installation and Configuration Manual Network design and survey 1. Overview The survey is used to assess the number of repeaters required and best locations. It is suggested that the surveyor reads the ‘System Overview’ section (page 4) to become familiar with the basic principles of operation. 2. Prerequisites Two survey pagers (2WSU) Site plan 3. Placement rules Each repeater connects to the hub, either directly or via another repeater.
EkoTek System Installation and Configuration Manual floor above or below, giving an inaccurate location for the device. Careful positioning of repeaters is therefore required when wooden or mezzanine floors are in use if location is important. In order to establish which floor the pager or call fob is on, it is important that repeaters are placed at the entrances to the bottom and top of stairwells.
EkoTek System Installation and Configuration Manual Note: The survey pager is continuously transmitting a signal and its battery life is therefore short. To avoid unnecessarily draining the battery, switch off and/or remove the battery when not in use. Survey pager modes RSSI This screen indicates the signal strength for each channel in both the Rx and Tx paths. The measurement for each channel is displayed as a vertically stacked number. Ideally the RSSI should be 30 or above.
EkoTek System Installation and Configuration Manual Network monitoring mode Channel activity This shows the activity on each channel and is useful in determining the amount of Wi-Fi activity on the system. Note: Channel activity can take some time to be detected, so run for at least 1 minute. Repeater information This screen shows information about the repeater that the survey pager is connected to.
EkoTek System Installation and Configuration Manual 5. How to survey Decide on the location for the hub. It is desirable to mount the first repeater close to the hub location since radio transmissions can be affected by people close by. Ask the customer which locations are critical for accurate call location reporting and mark on the plan those places as locations for repeaters. It may be every room, a defined area or different floors. In very large rooms use more than one repeater.
EkoTek System Installation and Configuration Manual Installation 1.
EkoTek System Installation and Configuration Manual 2. Installing the hub and IP slave hub The hub can be freestanding on a desk, or wall mounted using the screws provided. To remove the cover, depress the two protruding plastic tabs and separate the top from the back plate. Wall mounting Mark the position of the screws on the wall. The two screws should be spaced precisely 120mm apart, as shown in the diagram of the back plate below: 120mm Drill two holes with a 5mm masonry bit to a depth of 25mm.
EkoTek System Installation and Configuration Manual Interface connections Port A (DB9) Port B (DB9) Plug in the AC to DC power adapter provided with the hub. Plug in the Ethernet patch lead to connect to the LAN or PC. See ‘Connecting the hub to the PC using Windows XP’ (page 41). If an external alarm is to be activated from the hub, connect a pair of wires from the alarm output shown in the interface connections diagram.
EkoTek System Installation and Configuration Manual When mounting the mains powered devices it may be easiest to detach the power cable from the circuit board first by gently pulling out the connector from the board. The mains powered repeater/call point may be supplied with the power cable already detached. Use the back plate to mark the position of the screw holes on the wall or ceiling.
EkoTek System Installation and Configuration Manual Create an exit point for the wires from the mains powered repeater by removing the section indicated in the illustration below with a pair of pliers. Break away case here to create exit point for wires. Turn on the mains powered device by removing the link from the repeater PCB. Wire the supply leads to the device using the screw terminals in the connecting block. Note: Be careful to observe the correct polarity as shown on the label. Connection block.
EkoTek System Installation and Configuration Manual Create an exit point for the wires from the call point to the external switch by removing the section indicated in the illustration below with a pair of pliers. Break away case here to create exit point for wires. A pre-wired header is provided with the call point and this should be attached paying particular attention to forming the wires as shown below to avoid snagging them when sliding the unit on to the back plate. Place wires as shown here.
EkoTek System Installation and Configuration Manual 4. Installing the solar repeater Solar repeater positioning The repeater should generally be sited with the solar panel facing the sun at its zenith. It must have at average of at least 30 minutes a day of sunlight shining on the solar panel even in the winter months (note: that snow and ice covering the repeater for long periods may cause problems).
EkoTek System Installation and Configuration Manual Wall mounting The solar panel is fixed to a wall using screw fixing brackets that are attached to the repeater as shown below: Insert screw fixing brackets into the slots on the back of the solar panel. Pole mounting The solar panel is fixed to the pole using a nylon strap (not provided with the repeater) that passes around the pole and through fixing brackets that are attached to the repeater as shown below: Nylon strap passes through the bracket.
EkoTek System Installation and Configuration Manual 5. Installing Synchronised Ethernet Repeater (SER) The SER can be installed either by wall-mounting (recommended) or placed on a non-metallic surface. It must be within the vicinity of AC mains supply and Ethernet connection. If wall mounting then turn the unit over and measure the distance between the mounting holes and using the tools previously mentioned drill two holes for mounting. 90mm Note: The SER product design may change in future releases.
EkoTek System Installation and Configuration Manual 6. Installing the PPP modem Connecting the modem The PPP connection (port B) to the hub is made using a US robotics 5630D modem. 1. Plug the modem into the serial port of a PC using the serial interface cable provided with the modem. Use an adapter if the PC does not have a serial port. (See Appendix 3: RS232 cable pin-outs for connecting the modem to the hub (page 81) for details of cable pin-outs). 2.
EkoTek System Installation and Configuration Manual Set the ‘Number of rings to answer call’ box to 1. Click the ‘Save to modem’ button, which stores the current values from the configuration manager's fields to the writable memory of the modem. Go to the DTE interface tab and set the DTR to ignore DTR. Using Windows Hyper Terminal to set the interface speed A terminal program is an application that will enable a PC to communicate directly with a modem.
EkoTek System Installation and Configuration Manual In the box which appears, type HYPERTRM Click OK If you see the error message 'Cannot find HYPERTRM' you will need to install HyperTerminal: Click Start > Settings > Control Panel > Add / Remove Programs.
EkoTek System Installation and Configuration Manual 9261-8173 issue: 8 Page 34 © 2012 Multitone Electronics Plc
EkoTek System Installation and Configuration Manual Configure the port to set the interface speed to 57600 5. Click OK - a blank terminal window will open. You should now be communicating directly between the COM port and modem. Type 'AT' [enter] If you are communicating, the modem will reply with 'OK'. If so, proceed to step 6. If no 'AT' or 'OK' appears, then there is a basic communication issue between the PC and the modem - most likely the COM port selected is incorrect - check this and try again.
EkoTek System Installation and Configuration Manual Set up system configuration using the browser as described in the ‘ 8. Browser interface section’.
EkoTek System Installation and Configuration Manual 7. Installing the four-way pager charging rack Up to 2 four-way charging racks may be supplied from the PSU. Wall mounting Measure and drill the wall according to the diagram: on next page If two units are used, join together using the nylon screws and nuts provided as shown below: Warning label Fix the warning label close to the rack where it is easily visible.
EkoTek System Installation and Configuration Manual IDC connections Remove or cut off the power jack from the end of the PSU lead. Bare the ends and connect to the IDC connector in the first rack. Ensure the polarity is correct, (+ve black with the white stripe) as shown in the diagram above. Loop the supply through to the second rack if fitted, and terminate as shown in the diagram below. + 2 1 +ve Black/White + 2 1 - - -ve Black 8.
EkoTek System Installation and Configuration Manual 4. 5. 6. 7. 8. Open the hub. To open the hub, push the two locking tabs in and then separate the cover from the back plate. Connect an Ethernet (RJ45) patch cable to the RJ45 connector - see the hub interfaces diagram. Connect the other end of the patch cable to the Ethernet (RJ45) connector on the PC. Note: Some network cards require a crossover cable for direct connection. If connected correctly the screen will change to show the cable connected.
EkoTek System Installation and Configuration Manual 9. Scroll the new window and select the ‘Internet Protocol TCP/IP’ menu item. 10. Click the ‘Properties’ button. 11. The default shipped configuration for the hub is: IP address: 192.168.1.2 (1.1.1.1 if via PPP serial port) Subnet mask: 255.255.0.0 Default gateway: 192.168.1.20 In order to communicate between the PC and the hub, the IP address of the PC has to be set to the same network and subnet as the hub.
EkoTek System Installation and Configuration Manual Password When a configuration menu item is opened at the beginning of a session, a password is requested. The default is user name ‘admin’ with no password (blank). Once access is gained the password can be set as required. In addition, user name ‘user’ (blank password) gives access to ‘Main’ and ‘Maintenance’ menu items, and ‘Passwords’ and ‘Browser language selection’ under the ‘Configuration’ menu. admin 9.
EkoTek System Installation and Configuration Manual Day/night Use to set the shift mode. This can be used in conjunction with alert rules to route alarms to different target groups. Event log The event log keeps track of all events on the system.
EkoTek System Installation and Configuration Manual The event log stores the last 9000 events in flash memory. Once 9000 events have been recorded, any new event received is stored and the earliest recorded event is removed from the log. Page device Paging messages can be sent from this screen to all EkoTek pagers, pager groups (select group from drop list) or individual pagers (select pager from drop list).
EkoTek System Installation and Configuration Manual Each device in the mesh connects to the hub via a parent device (repeater or directly to the hub itself). Maintaining this connection is important. These statistics relate to that connection. Status reports are made every 4 hr 33 min 4 sec.
EkoTek System Installation and Configuration Manual Link strength: RSSI of parent link, 1 to 100 where 100=best. Direct connection is always 100. Upstream traffic: Count of packets sent to parent. The loss counts and upstream traffic are simple incrementing counters. Device status - repeater, solar repeater and call point If no status report has been received these will show ***-*** Awaiting status report Unknown All other fields will be blank. Repeater, solar repeater or call point: Serial number.
EkoTek System Installation and Configuration Manual Device status - call fob and pager Pager or fob: Serial number. Name: Name given to device. Hardware - software: revision number. Last report: Time and date stamp of last report. Battery level: Shows the battery level (%) or ‘Charging’ if the battery is being charged. Beacon loss count: Missed parent beacons.
EkoTek System Installation and Configuration Manual Tree View Parent – 030-0005137 Child – 030-0005103 = Number of requests for Config RSSI Level [n] = The network tree is used to try to provide information relevant to the fixed devices in the system.
EkoTek System Installation and Configuration Manual Set clock The clock operates in two modes, one displaying the current time (if JavaScript is enabled on the browser this will update, if not then the clock is a snapshot of the time the page was loaded). 1. Click the details button and enter the current time and date. 2. Click ‘Submit’ to set. Note: An illegal clock setting will return to clock display mode, but the original settings will be retained.
EkoTek System Installation and Configuration Manual The date format applies to the hub/pager displays and the hub web server pages showing logs, location and maintenance information. To change the date format click the submit button. This will change the date format to that shown on the button. The button then changes to show the other format.
EkoTek System Installation and Configuration Manual operates in a similar way to a normal repeater except for the fact it is linked back to the hub via the customer’s LAN. Each SER is allocated its own channels to operate in its own area and link with the other repeaters in its vicinity, because it is linked back via the LAN it does not need to be able to reach back to the hub via the radio path.
EkoTek System Installation and Configuration Manual Click ‘Submit’ to save the slave hub settings. Hub IP address: Enter the IP address of the main system hub. Port: Set the port to that set in the system settings for the main hub. Click ‘Submit’ to save the main hub settings. Radio settings Network identifier The network identifier enables mobile devices to differentiate between EkoTek systems.
EkoTek System Installation and Configuration Manual system avoid interference from Wi-Fi devices using the spectrum and offers more security from eavesdropping, if this is a consideration. The system can also be set to use a fixed frequency. Usually only the first 14 channels are used for Wi-Fi systems and setting to use a single fixed frequency in channels 15 or 16 could prove to be more robust where there is heavy Wi-Fi usage. Set to ‘On’ (frequency hopping enabled) or ‘Off’ if not required.
EkoTek System Installation and Configuration Manual Any devices with a display will be added to the first pager group if capacity exists. Mobile device monitor All fixed devices are automatically monitored for battery condition and presence on the network, with maintenance messages generated on low battery or absence of the device from the network; these messages are sent to all users in pager group 1.
EkoTek System Installation and Configuration Manual 1. 2. 3. The first column gives the hardware type and serial number of the device. The second column gives the device name. The third provides a ’Details ‘- button, to go to that specific device’s record. The serial number of each device is displayed and the device name. 001-xxxxxxx indicates a hub.
EkoTek System Installation and Configuration Manual Details Hub, IP slave hub and call point Name The name of the hub or call point may be changed, by entering a new name in the box. Device mode The hub or call point is allocated a device mode (1-32), with 1 as default. However, the name for each device mode can be user configured, in which case different options will appear in this menu. The device mode defines the behaviours of all similar devices (radio channel, alarm raising ability, etc).
EkoTek System Installation and Configuration Manual Device mode Each repeater is allocated a device mode (1-32), with 1 as default. However, the name for each device mode can be user configured, in which case different options will appear in this menu. The device mode defines the behaviours of hubs (radio channel, alarm raising ability, etc).
EkoTek System Installation and Configuration Manual Device mode This section allows changes to be made to device parameters. The initial page presents a list of the different hardware types. A drop down menu allows selection of a specific device mode for the hardware type (by default these are 1-32, but they can be renamed) and a ‘Details’ button, which goes to the specific hardware device mode page.
EkoTek System Installation and Configuration Manual be set to high values in deployments where location signal penetration through walls and floors is not desired. Manual alarm enable Sets whether the hub can raise manual alarms, i.e. by pressing the button. Alert text Modify text to define the message sent to pagers when the alarm is activated. The default text is ‘Assist’. Operation Define how many button presses are required to trigger the manual alarm (1 or 2) selected by drop-down menu.
EkoTek System Installation and Configuration Manual The device mode entry page shows the hardware type, followed by the modifiable device mode name (defaults 1-32). Lock to network With Overlapping System Support (OSS), the repeaters must be locked to a network if there are overlapping systems. To lock to a network check the ‘Lock to network’ box.
EkoTek System Installation and Configuration Manual Lock to network, upstream channel, downstream channel and location range These are set in the same way as for the standard repeater. Repeater If this is set, the call point acts as a repeater as well. Manual alarm enable Sets whether the hub can raise manual alarms, i.e. by pressing the red button. Alert text Modify text to define the message sent to pagers when the alarm is activated. Default text is ‘Assist’.
EkoTek System Installation and Configuration Manual This is useful for non-critical alarms where the hassle of clearing the alarm outweighs the benefits of repeating alarms with escalation. When the audible alarm indication cancels after 30 seconds a ‘Cleared’ message is not sent. When the audible alarm indication ends the alarm can be raised again.
EkoTek System Installation and Configuration Manual The device mode entry page shows the hardware type, followed by the modifiable device mode name (defaults 1-32). The device mode entry page content for the pager and the call fob are the same except for ‘Snatch cord enable’ and its corresponding alarm text, which are not present for call fobs. Lock to network If the pager or call fob is to be used exclusively on a single network then the ‘Lock to network’ should be checked.
EkoTek System Installation and Configuration Manual Tip-over trigger period Length of time a device must be moved away from upright, until the user warning buzzer sounds (seconds). User alert period Length of time that the buzzer sounds on the device, without it being returned to the upright position and the cancel button pressed, before the alarm is raised (seconds). Snatch cord For pagers fitted with a snatch cord (later models only).
EkoTek System Installation and Configuration Manual Pager groups These pages are used to manage hubs and display pagers into groups. Devices may appear in none, one or many pager groups. Each group is restricted to 35 devices. Pager group selection page The list of 32 pager groups is given in a drop-down menu. By default these are named 1-32. Each group can be assigned a name if required, using the pager group entry page. Click ‘Details’ to open the pager group entry page and set up a group.
EkoTek System Installation and Configuration Manual Alarms are routed according to the user group of the device raising the alert, the location of the device when the alarm is raised (given by the zone of the local repeater), the day-night setting of the system and whether it is an initial alarm or an escalation of an existing alarm. By default, no rules are defined and all alarms raised on-system will result in messages being sent to display devices (and the external pager number) in the pager group ONE.
EkoTek System Installation and Configuration Manual The following can be entered in the editing screen: User group Select the user group(s) always routed by this rule. Zone Select the zone(s) routed by this rule. Time of day Select the day and/or night settings of the shift mode. Escalation The escalation level of the alarm. ‘R’=raised, ‘N’=normal Pager group Select the target pager group.
EkoTek System Installation and Configuration Manual Clicking the ‘Add’ button will present a screen very similar to the edit rule mode; the initial line is ‘Enter new rule details’ followed by the options and (clear) checkboxes as for the editing screen. Click ‘Submit’ to save the amendments. The new entry is checked for conflicts in the same manner as in the editing screen. After a successful submission the alert mapping page shows the new rule added to the list.
EkoTek System Installation and Configuration Manual 3. The third rule routes all escalated alarms raised by devices with user group 2, in zones 1,2 or 3, to pager group ‘Staff’ (the light grey highlight denotes that only EkoTek pagers will be contacted in the group). All other alarms will be routed by (default) to pager group 1. Factory reset Click the ‘Factory reset’ button to return the network to factory settings (all devices deleted, IP addresses, passwords reset, etc).
EkoTek System Installation and Configuration Manual A password change failure may also be accompanied by: ‘New password must be between 4 and 8 characters long’ if the password length is invalid, or ‘You do not have permission to change this password’ if the user is logged in as user and is attempting to change the admin password Archive This page is used to manage archiving and restoring the system configuration. Download current configuration to archive file Click the ‘Download’ button.
EkoTek System Installation and Configuration Manual If a valid configuration has been uploaded to the hub, the following text is displayed: ‘Use archive settings (will cause a hub reset and erase current settings)’. The archived settings will not be applied until the hub is reset. Click the reset button to change the hub configuration to the archived settings.
EkoTek System Installation and Configuration Manual Register a pager and a call fob using auto-register and see if an alarm from the call fob is received at the pager and that the response is sent to the fob on the network. This will check correct configuration of alert rules and groups This completes the installation. 14. Configuring SERs Connecting to SER The SER is connected to the hub via the customer’s LAN network using standard CAT5 cable with an RJ45 connector.
EkoTek System Installation and Configuration Manual SER web pages To configure the SER need access to the SER web pages. This is done using any standard web browser such as Internet Explorer or Firefox. Open up the browser and type in the default IP address (192.168.1.3). This will need to be changed as all SERs must have a unique IP address within the customer range of IP addresses.
EkoTek System Installation and Configuration Manual Setting HUB IP address on SER * * Select EkoTek hub and then add the HUB’s IP address. The SER needs this address in order for it to communicate with the hub. Note The port number being used by the hub must be entered here (i.e 6113 in this example). EkoTek hub - (system) * * * Confirm settings in EkoTek hub match those shown in the SER.
EkoTek System Installation and Configuration Manual Synchronisation In a non-SER EkoTek system then the hub provides synchronisation clock to all the radio elements in the system. When SERs are added then one of the SERs will become the system synchronisation MASTER and the remaining SERs will be set as Slaves. There can only be one Master on any system. Select synchronisation on one SER only to be the Master and all others will be slave.
EkoTek System Installation and Configuration Manual Appendix 1: Miscellaneous system messages The following on-system messages are generated in addition to alert texts configured using the web server interface. 1. Personal security messages Accepted Generated as a consequence of a pager accepting a raised alarm. 2. Pager response messages Delivered Accepted Rejected Denoting the delivery acknowledgement and appropriate user acceptance or rejection. 3.
EkoTek System Installation and Configuration Manual Appendix 2: Specifications Radio frequency Radio channels Channel operating mode Maximum number of radio channels simultaneously used per system Radio power Radio coding Hub power Hub backup batteries Repeater power Pager power Call fob power Solar repeater power Mains powered repeater power Charging rack Call point Mains powered call point Maximum number of repeaters per radio channels Maximum number of pagers Maximum number of pagers in a pager group Ma
EkoTek System Installation and Configuration Manual Appendix 3: RS232 cable pin-outs for connecting the modem to the hub DB25 2 3 4 5 6** 7 8 DCE DB9 TXD 3 RXD 2 RTS 7 CTS 8 DSR 6 GND 5 CD 1 **not connected Link Transmitted data Received data Request to send Clear to send Data set ready Signal ground Rec.
EkoTek System Installation and Configuration Manual Appendix 4A: Overlapping system support 1. Overview With complex network setups advice should always be sought from Multitone Customer Services for assistance when planning this type of Installation. Overlapping System Support (OSS) allows the mesh network radio footprint of multiple hubs to overlap.
EkoTek System Installation and Configuration Manual ensures that pagers and call fobs have time to lose contact with their existing network and join their new network as they move between networks.
EkoTek System Installation and Configuration Manual Appendix 4B: Channel allocation with SER 1. Overview The SERs is used in a customer network to provide synchronised radio coverage over a larger site without having to resort to separate or overlapping systems. The repeater operates in a similar way to a normal repeater except for the fact it is linked back to the hub via the customer’s LAN.
EkoTek System Installation and Configuration Manual Appendix 5: Remote logging protocol 1. Overview of logging The remote logging facility can be used for real time recording and remote storage of system events. Third parties are able to make use of the hub’s remote logging output and external system input as a low level RS232 paging interface with higher level application software creating more sophisticated functions.
EkoTek System Installation and Configuration Manual Logging protocol format Field no 1 2 3 Type 5 6 7 8 Numeric 1 1 Raised 2 Dead man 2 Accepted 3 Man down 3 Rejected 4 Cleared Manual 4 Secondary serial no Personal security Reason code Secondary hardware 1 (PS) Message type Primary serial no Log type 9 10 Text Primary hardware Name 4 Primary name Secondary Name Message Location of device raising alarm Device raising/ clearing alarm OR device accepting/ rejecting alarm Loc
EkoTek System Installation and Configuration Manual Logging protocol format Name Log type Message type Reason code Type 4 5 6 7 Secondary serial no 3 Secondary hardware 2 Primary serial no 1 Primary hardware Field no 8 9 10 Primary name Secondary name Message Numeric Text 1 No response required 2 Individually addressed destination pager/ responding pager Delivery report required 3 1 Message 4 (PG) Paging User response required 4 Delivery report & user response required 5 2 Deli
EkoTek System Installation and Configuration Manual 1 2 3 01 0 10000 39 020 00983 54 Call fob 1 Pager 1 00230 76 Pager 1 The hub Accepted LO: Pager moving within range of hub. 1 02 0 00983 54 001 MT: Repeater not reporting status. 3 1 03 0 00450 96 Reception Maintenance required PG: Message to all pagers, no response request. 4 1 1 0 0 The message sent PG: Message to pager group 1, response requested.
EkoTek System Installation and Configuration Manual Appendix 6: External system connections If the hub’s external system interface is to be used, a link is connected to the serial port. The data rate should be set to the link speed (options are 300, 600, 1200, 2400, 4800 and 9600 bits per second). The data format and flow control should be set to match that of the receiving device (options are 7 bit even parity or 8 bit no parity with 1 or 2 stop bits).
EkoTek System Installation and Configuration Manual Appendix 7: Over the Air upgrade Overview From release v3.08 it became possible to upgrade all non-display devices “Over the Air” (OTA). This is only available for “non-display” devices which include repeater, call point, fob, solar repeater and the mains variants. A software image for each variant is uploaded to the hub and this is then broadcast from the hub.
EkoTek System Installation and Configuration Manual The ‘Go’ button will appear and identify which device the software is for once the software is loaded on the hub, Now click on ‘Go’ and the upgrade to fob devices in this example will commence. As the upload commences OTA the following screen will appear: The ‘Go’ button has been replaced by a ‘Stop’ button. Clicking on this button will stop the OTA download of this file. The hub will send the update during quiet periods.
EkoTek System Installation and Configuration Manual Revision history and related documentation 1. Revision history Issue 1 2 3 4 5 6 7 8 Date June 2007 30.08.07 January 2008 July 2008 August 2008 18.06.09 03.11.09 13.01.12 Author M Windett R Robertson M Windett M Windett D Neale Gooding D Neale D.
