Multitone Electronics plc Head Office Multitone House Shortwood Copse Lane Kempshott Basingstoke Hampshire RG23 7NL Tel: +44 (0) 1256 320292 Fax: +44 (0) 1256 462643 E-Mail: Info@multitone.com www.multitone.com UK Sales & Service Office and Customer Helpdesk Unit 33, Geddes House Kirkton North Livingston West Lothian EH54 6GU Tel: 01506 418198 Fax: 01506 411711 Multiton Elektronik GmbH Rosstrasse 11 40476 Dusseldorf GERMANY PO Box 320760 vertrieb@www.multiton.de Multitone Comm.Syst.
Contents . . . . . . . . . . . . . . . CS100 System Overview Section . 1.0 CS100 System Overview . . . . 1.1 CS100 System Specifications 1.2 Handset Options ....... 1.3 Repeaters / Extended Range 2. Equipment Setup and Configuration Section . . . . . . . . . . . . . . . . . . . 10 2.1 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.2 Guidelines for Installation of the CS100 Base Station . . . . . . . . . . 13 2.3 Preparation for Installation . . . . . . . . .
Contents Contents (continued) 5. Page Repeater and Handset Programming . . . . . . . . . . . . . . . . . . . . . . . . . 42 5.1 Start up text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 5.2 Instructions for Installation and Configuration . . . . . . . . . . . . . . . . 43 Determining location of repeaters . . . . . . . . . . . . . . . . . . . . . . 44 5.3 Setting up Repeaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 5.4 Powering up and Testing . .
1. CS100 System Overview 1.1 CS100 System Specifications 1.2 Handset Options 1.
System Overview Technical Approvals:This equipment is compliant with the following regulations, according to country of commission:Europe - Radio & Telecommunications Terminal Directive 1999/5/EC (see accompanying leaflet); United States - FCC Part 15; UL1950 Canada - RSS 210; CAN 22-950 US/Canada - This device complies with Part 15.247 of the FCC Rules & Regulations and Industry Canada Standard RSS210.
A cordless telephone system with excellent range allows you to make or receive calls even when you are away from your desk Coverage can be extended at any time by simply installing a Repeater Up to 6 people can make or receive calls at the same time The CS100 System is simple to install and configure The CS100 System is a small business mobile communications solution.
System Overview 1.
Note: the handset used in this example is the Multitone CH70. Other handsets are compatible with the CS100 System, although operating instructions may vary. Multitone cannot give support for 3rd party handsets - for more information see chapter 6.
System Overview 1.3 Repeaters / Extended Range Key Features: Extend area of Radio coverage easily and within minutes Eliminate areas of poor coverage Range of up to 300 metres Provide external coverage - useful for car parks or other outdoor areas ‘Daisy Chain’ up to 3 Repeaters to cover larger areas, such as a warehouse or extended office area The CS100 system base unit has a coverage range of up to 300 metres. However, this can be easily extended to suit your needs by adding ‘Repeaters’.
2. Equipment Setup and Configuration 2.1 System Components 2.2 Guidelines for Installation 2.3 Preparation & Installation of the CS100 Base Station 2.4 Wiring up the CS100 Master Base Station 2.
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2.1 System Components The following components are supplied with the CS100 Base Station system: 1 1 1 2 x CS100 Base Station unit x PSU - 3 metre cable x Technical user guide (this guide) x screws and rawl plugs The PC Programming cables for the CS100 Base Station and Repeaters are sold separately. A choice of 2 programming cables are available 0361-6928 9 way D - RJ45 0361-6929 25 way D - RJ45 Programming software can be down loaded from www.multitone.
Equipment Installation 2.2 Guidelines for Installation of the CS100 Base Station When deciding the location of the CS100 Base Station, consider what area of your office or work place you need the most coverage. This should also take into account the number of people who will be using a handset within a given area. Try to place the Base Station as centrally as possible to ensure maximum efficiency, unless external coverage is required.
Before you begin to install and configure your new CS100 system it is recommended that you take note of the following points to ensure a smooth installation. Radio Coverage Transmission from the CS100 base unit can achieve a coverage radius of 300m in clear space. However the distance that will be achieved in your installation depends very much on the location you choose for the Base unit and any repeaters you install. Coverage from a base unit in the wrong location could be less than 10m.
Equipment Installation Choosing a location for a repeater. It is important that a repeater is located within the good coverage area of the base unit. Failure to do so will result in apparent poor reception for any handset connecting to the repeater. The Unit should be Located at Least 10cm away from any metal and the same distance from the ceiling or corners of the room. The more free space around the unit the better. Choose a location that is free of any obstructions (such as racking or filing cabinets).
When supplied, your handset battery pack will contain only a low residual charge. To ensure reliable operation, ensure you fully charge the battery packs. For the initial charge, allow up to 14 hours to ensure the battery is fully charged. This process will take approximately 3½ hours (from fully discharged to fully charged) during normal operation. THIS PRODUCT CONTAINS NI MH BATTERIES. THESE BATTERIES MUST BE RECYCLED, OR DISPOSED OF PROPERLY. DO NOT DISPOSE OF IN FIRE, OR MUNICIPAL WASTE.
Equipment Installation 2.4 Wiring up the CS100 Base Station To wire up the CS100 Base Station, remove the front facia by gently releasing the 4 clips on the rear of the unit. At the top of the circuit board, there is a screw keeping the board in place – remove this screw to release the board from the case. Follow anti-static precautions while handling the PCB. Now follow these steps: 1. Carefully remove the circuit board from the housing 2.
The connector for the 9V dc is a 6/6 modular plug, whilst the connector for the RS232 is an 8/8 modular plug. The other connectors are fast connectors. Release of the internal spring can be achieved by either pushing a 0,5 mm or similar small probe into hole 1 or 2 while pushing the stripped wire into hole 3. Check that the wire is secured by pulling the wire gently.
Equipment Installation 2.5 Powering Up and Testing CS100 LED Display When the CS100 Base Station is receiving a supply of power, the LED display will give you basic information as to its status. Green Red Flashing red Normal operation Fault Subscription mode Testing Base Station / Repeater Signal Coverage The radio coverage provided by the CS100 Base Station can be tested by using one or more handsets which has been registered to the system (See section 3.1 – ‘Registering the Master Handset’).
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Master Handset Master Handset 3. Master Handset Configuration 3.1 Configuring the Master Handset 3.2 Registering the Master Handset 3.3 Allocating the Master Extension number 3.4 Registering additional handsets via the Master Handset 3.
Note: Administrative tasks may also be carried out using the System Administration software on any PC or Laptop running Microsoft Windows 95, 98 and 2000. This is recommended. Software can be downloaded from www.multitone.com The Master Handset When the CS100 system powers up, it will automatically go into registration mode for a period of 15 minutes.
Master Handset 3.2 Registering the Master Handset Before you begin, make a note of the CS100 identification number, located on the back of the unit (ARI number). During the registration process, the 1st handset you turn on automatically becomes the Master handset, and is configured to channel 00. Follow these steps to complete the registration process: Check the software version (PCS 4I, PCS 4K etc.) before you begin *99982* OK 1. 2. 3. 4. Turn the handset ON. Press the Menu key.
3.3 Allocating the Master extension number To allocate the Master handset with an extension number, follow these steps: 1. 2. 3. 4. 5. 6. Press the Menu key on the Master handset. Press the Right Arrow key – the display will read ‘EXT. Service’. Press the OK key – the display will read ‘Clip Stack’. Press the Left Arrow key twice – the display will read ‘read/Write userdata’ Press the OK key. The Serial Number of the Master handset will appear in the display – press the OK key. 7.
Master Handset 3.4 Registering additional handsets via Master handset Once the Master handset is configured, it can be used to register additional handsets to the CS100 System unit. If you want to register an additional handset, the Master handset must “allow” you to do so. Follow these steps to register additional handsets: 1. 2. 3. 4. 5. 6. 7. 8. 9. Press the Menu key on the Master handset. Press the Right Arrow key. The display will read ‘EXT. Service’. Press OK. The display will read ‘Clip Stack’.
To delete a previously registered handset from the CS100 system, follow these steps: 1. 2. 3. 4. Press the Menu key. Press the Right Arrow key to select ‘EXT. Service’ and press OK. Press the Left Arrow key until ‘Delete_user_info’ is highlighted and press OK Use the Right Arrow key to highlight the serial number of the handset you wish to delete, and then press OK. The handset you selected via the serial number will no longer have access to the system, and will not be able to make or receive any calls.
PC Configuration PC Configuration 4. PC Software Configuration 4.1 Installing the CCFP Administration Software 4.
The CS100 System CCFP Administration software is available to download from our website ‘www.multitone.com’. This is a professional tool for programming the CS100 system for best performance. This software may be updated from time to time. You can use the CCFP Software to input user information, and for configuring the CS100 to match the parameters of your connected PABX. It also contains diagnostic utilities to help with fault finding and troubleshooting.
PC Configuration 3. You can now specify in which directory to install the software. The default is c:\Program Files – to accept this, click Next 4. The installation will add shortcut icons to your start menu. This can be organised to suit your menu structure. Click Next to continue 5. Before the files are copied to your computer, verify the details you have provided. If you are satisfied, click Next. Otherwise, use the Back button to make any changes 6.
When you first load the CCFP Administration software on your computer, it will automatically attempt to configure the connection settings to the CS100 Base station. The following screen will appear as this happens: By default the program looks for a connection on COM1 via a Direct Connection. If these are not the correct settings, you can click on the ‘Change Communications Configuration’ button.
PC Configuration Phone Book If you select Modem Connection, you have the option of setting up a Phone book. This is particularly useful if you administer several CS100 Base Stations. The Phone Book will store the name and connection settings of each system you enter, allowing you to quickly select which system to enter via a drop-down menu. The Phone Book also controls the dial-up connection to the CS100 Base Station.
Within the CCFP administration program, there is an option under ‘Options / Phone Book’ for editing the Phonebook in the External Services in the handset. From the CCFP main screen select ‘options’ and ‘phonebook’ To add a new entry press the ‘New Entry’ button, or choose the empty line at the bottom of the list. When all the information has been filled in press the ‘Add Entry’ button.
PC Configuration MSF (Message Service Function) The Message Service Function (MSF) screen is used to send text messages from the PC to handsets. Messages can be sent to a single user, or in larger configurations to a group of users. You can also set the MSF “Alert Type” to alter the way your phone will notify you of a call so that it is easily distinguishable from other calls. MSF Screen. Standard messages may be sent from a user create list by selecting the message and user/s.
The MSF Status screen displays information on text messages that are in transit, and that have been received during the current session. The top half of the window lists messages that have been read by the user, whilst the bottom half displays messages pending. Using this information, you can cancel any message that is yet to be read by a user.
PC Configuration Registration Screen The Registration screen is used to input configuration details of the handset and the user. The first handset you register – even if it isn’t channel 00 - will become the Master handset, giving it local administrative functionality. As well as registering users and handsets, you can also move or delete users. 1. Enter user data in the bottom row of entry boxes.
To register the handsets on to the CS100 , registration must be ‘allowed’. 1. Select options-preferences 2. Select ‘allow subscription’ and ‘ok’ then ‘close’ Handsets may now be registered. 1. 2. 3. 4. 5. 6. 7. 8. 9. Menu. Left arrow twice Menu Login - OK Menu Select Login - OK Select Login System 1 - 4 on handset PIE up to 4I If the ‘Login’ slot has been used the ARI number of the system will be displayed, you can check the s/w version by *99982* OK. CH70 PIE 4K or Later.
PC Administration CCFP Setup The CCFP Setup screen is used for configuring IWU parameters to match the parameters of the connected PABX. CCFP Setup should only be reconfigured by users who have attended a Multitone CS100 Administration training course. Please contact your distributor for details.
Using the CCFP Administration Program, you can track handset status and call information. This can be useful for system testing and verification. This information is optional, and you can configure how much information is displayed via the Status Message Level button in the top menu.
PC Administration Menu: File Open: A previously saved configuration can be restored onto the CS100 System Save / Save As: Existing User and IWU configurations can be saved and backed up Exit: Exits the program Note: Opening a new file – even if it is the same file as is already loaded onto the system – will de-subscribe all handsets. This will also reconfigure a new Master handset.
Technical Appendix Diagnostic: RFP Diagnostic shows the current system status Select between available Number of calls performed diagnostic modes Number of ‘Busy’ situations Number of calls per handset Debug: The Debug screen gives an overview of the type of handsets connected to the CS100 System. The type of handset is displayed as a Part Number.
PC Administration Technical Appendix Impedance Setup The line impedance to the PABX is adjusted using the Impedance Setup option. The default line impedance settings is Complex (Low).
Software for programming repeaters and handsets can be downloaded from www.multitone.com . The following features can be programmed. 5.1 5.2 5.3 5.4 5.5 5.6 Startup text Instructions for Installation and Configuration of a Repeater Setting up Repeaters Determining Where to Locate a Repeater Registering a Repeater Establishing Repeater Jumps 5.1 Start-up text Programming the handset start up text requires the Kirktool software and a CH70-DS Docking station.
Repeaters 5.2 Instructions for installation and configuration of a Multitone Repeater Repeater Installation The following tools and software are required for the programming of repeaters on the CS100 Drill, Drill Bits, Rawlplugs and Screws Repeater Programming Kit - Part No. CS600 - PRG - Kit This includes a programming cable and special two way adaptor. Software must be downloaded from the Multitone web-site www.multitone.
We recommend you use the following instructions for programming the repeater. Identify the preferred location for the repeater by measuring the received signal strength walking away from the base station using the feature code*99981*. The display will show RPN:xx which is the base station,Q52:64 which is the radio data and RSSI:xx which is the signal strength.
Equipment Installation 5.3 Setting up Repeaters For the moment, it is recommended that you skip this section until the Master Handset has been registered. You can then use that handset to test the coverage and range of the CS100 Base Station, and use the results to determine where your Repeaters should be located. If you have weak spots within your office or work place, you can set up a series of Repeaters to extend the coverage.
Because of the unlimited variations in working environments, determining where to place a Repeater can never be exact. Signal strength depends on many outside influences, and so the best method of finding your ideal location for a Repeater is by using the signal coverage test. Once the CS100 Base Station is operational, and the handsets have been registered, use the signal coverage test to find where your weak areas are.
Repeaters 5.5 Kirktool Software Installation If you have added any repeaters to your configuration to extend the area of coverage, you will need to register these using a PC before they can handle call coverage. The software is supplied when you purchase an additional Repeater, and is called Kirktool. This can be downloaded from the Multitone website.This software is frequently updated and may not be the same as shown in this guide. The latest Version of this software is rev4.
6. Installation is now complete – click Finish Communicating with the Kirktool Software Before you begin, ensure the Repeater is connected to the computer, and that the power is connected. When the Kirktool software has been installed to the computer, you can load it from your Start menu by clicking: Start Programs Kirktool Kirktool Page 48 Repeaters 5.
Repeaters By default, the Repeater will not be detected by the Kirktool software, indicated by ‘Nothing Connected’ in the Status Message box. To allow the software to detect the Repeater, you need to set the communication method in the ‘Communication’ tab at the top. Select the COM port you have attached the Repeater to (Usually COM1 or COM2) and then click ‘Set Comport’. The Status Box should now indicate that the Repeater is connected, and you are ready to configure the Repeater.
Select the Repeater tab to the left of Communications, and click the ‘Residential Base’ button to switch to CS100 mode. The following screen will be displayed: Read from Repeater Reads the current configuration settings directly from the Repeater Write to Repeater Writes the configuration settings you have entered to the repeater.
Repeaters Repeater number This is the number to assign to the repeater. The assigned number of the repeater must be between 02 and 07 Example: CS100 Base Station Base to synchronise on Repeater Number 0000(46423641) 01 02 When the Base station number, Synchronisation numbers and Repeater number are entered “Write to repeater”. The entry box background will change from yellow to white To check the data has been written to the repeater.
If you have a particularly large area you need to cover that extends beyond the range of the CS100 System AND 1 Repeater, you can create a signal ‘Chain’ by adding an extra repeater. For example: An extended ‘Repeater Chain’ allows for coverage far beyond the range of a single CS100 System, ensuring whatever the layout of your facilities space, the CS100 System can adapt to suit your needs.
Questions 6.0 Frequently Asked Questions What is DECT? DECT is the acronym used for Digitally Enhanced Cordless Telephony or Telecommunications a global open specification offering speech quality equal to that found on a fixed line. Conversations are fully secure thanks to the speech channel encryption.
This equipment is NOT intended to connect to a public or private network. It is only intended for closed connection to TNV2 circuits. This is a line supplied by a PBX and not exposed to over voltage such as may be induced on a PSTN line. What happens when all 6 speech channels are in use? Each handset uses 1 channel when making a call – either internally or externally. When 6 handsets are engaged in a call, the system sends out a busy signal.
CS100 Messaging 7.0 CS100 Messaging - P318 & Access Integrator-K It is possible to increase even further the usefulness of a cordless environment by integrating fire alarms, burglar alarms, nurse call systems, messaging software, paging systems and simple switches (such as pressure pads, door bells etc.) with the CS100. This can be achieved with the addition of Multitone Electronics' P318 or Access Integrator-K messaging interface.
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Technical Specs 8.0 Technical Specifications 8.1 CS100 System features for all 8 DECT lines DTMF transmit: All 16 (0-9, A, B, C, D, *, #) Duration 80, 90, 100 ms DTMF receive: All 16 (0-9, A, B, C, D, *, #) 1.
Recall mode Loop Break Dial mode DTMF Pulse Recall timing Loop Break: 70ms 100ms 290ms 630ms DTMF timing active = pause 70ms 150ms 80ms 200ms 90ms 250ms 100ms 2500ms Pulse timing 10Hz Make / break: 40ms / 60ms 34ms / 66ms Dial tone detect pause 1 sec 4 sec 2 sec 6 sec 3 sec 8 sec Ring freq.