Instructions / Assembly

LIMITED WARRANTY
for MRCOOL 4th Generation DIY Series (Single-Zone & Multi-Zone) Mini-Split Systems
www.MrCool.com
®
This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state or province to province. In the event that the laws of
a particular state or province contradict the provisions of this warranty program, the warranty program will be interpreted in accordance with said laws. For
warranty service or repair, contact your installing contractor. You may nd the installer’s name on the equipment or in your Owner’s packet. Complete product
registration online at the web address above.
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement
parts, or new units.
2. Normal maintenance as outlined in the Installation and/or Owner’s Manuals, including, but not limited to lter cleaning and/or replacement,
and lubrication.
3. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.
4. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.
5. Failure or damage due to oods, winds, res, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the control of the
Company.
6. Parts not supplied or designated by Company, or damages resulting from their use.
7. Products installed outside USA and Canada.
8. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental
electric heat.
9. Any cost to replace, rell or dispose of refrigerant, including the cost of refrigerant.
10. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states or provinces do not allow the
exclusion of incidental or consequential damages, so the above limitation may not apply to you.
For additional warranty exclusions, visit www.MrCool.com
THIS WARRANTY DOES NOT COVER ANY OF THE FOLLOWING:
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR
PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE
EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR
OTHER PERSON, WHAT SO EVER.
The original, registered owner must be enrolled in MrCool Care Program which auto-ships a Do-It-Yourself cleaning kit to the owner in
order to clean the condenser coils (every 6 months) at a nominal, biannual fee.
Original owner must register the unit at the above web address.
Proper installation - Limited lifetime warranty applies only to systems that are installed according to the installation instructions*, and in
accordance with all applicable electrical codes and permits.
*State certied or licensed HVAC contractor is not required for warranty on the DIY series units. (Always check your local laws.)
Warranty only applies to products remaining at their original installation address.
Defective parts must be returned to the distributor through a registered servicing dealer for credit.
This warranty is non-transferable and assigned to the original, registered owner named in the Product Registration.
In the event of compressor failure, a certied HVAC technician must perform diagnostic tests to conrm (customer is responsible for any
costs associated with diagnosis or testing). Proof of this diagnosis (ex: invoice) must be available to be sent to MrCool for verication
purposes if requested.
MrCool distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance
as follows. All warranty periods begin on the date of the original installation. If the date cannot be veried, the warranty period begins one hundred twenty (120)
days from date of manufacture. The unit comes standard with a 5 year parts/7 year compressor warranty and is available with a limited lifetime compressor warranty
only if certain conditions/requirements are met.
The limited lifetime compressor warranty & the 7 year unit replacement warranty covers the unit ONLY in the event of compressor failure. In order to qualify for the
limited lifetime compressor warranty, the unit must be registered at the web address below within 60 days of the installation date and the original,
registered owner must also enroll in the MrCool Care program within 4 months from the installation date, which has an biannual fee to be covered by the
owner. The MrCool Care program is designed to provide the owner with a Do-It-Yourself cleaning kit to service/clean the unit at regular intervals (biannually) as
preventative maintenance to help ensure the unit will continue to function properly throughout its lifespan.
If compressor failure occurs within the rst 7 years, and it has been veried with diagnostic testing performed by a certied HVAC technician (and proof can be
provided to MrCool), as well as meeting the other stipulations/requirements listed below, this warranty will provide one entire unit replacement (equipment only).
In the event of compressor failure after the initial 7 years, the limited lifetime compressor warranty will cover the cost of a replacement compressor (equipment only).
This warranty does not cover any costs incurred to diagnose or replace equipment. If the original owner does not register the unit, the warranty defaults to the
standard 5 year parts, 7 year compressor warranty.
In order to qualify for the Limited Lifetime Compressor Warranty, the product must be registered by the original owner and they must be enrolled in the
MrCool Care program at the following web address:
Product Registration: https://mrcool.com/warranty/
Stipulations/Requirements for Limited Lifetime Warranty:
Version Date 02/16/2022
Air Handlers: DIY-09-HP-WMAH-230C25, DIY-12-HP-WMAH-115C25, DIY-12-HP-WMAH-230C25, DIY-18-HP-WMAH-230C25,
DIY-24-HP-WMAH-230C25, DIY-36-HP-WMAH-230C25
Condensers: DIY-12-HP-C-115C25, DIY-18-HP-C-230C25, DIY-24-HP-C-230C25, DIY-36-HP-C-230C25, DIY-MULTI2-18HP230C,
DIY-MULTI3-27HP230C, DIY-MULTI4-36HP230C, DIY-MULTI5-48HP230C
Models:
COMPRESSOR
*The original, registered owner must be enrolled in the MrCool Care Program every year in order to qualify for the 7 year full unit replacement for
compressor failure and lifetime compressor replacement.
YEARS
PARTS
5
LIFETIME
LIMITED
COMPRESSOR
UNIT REPLACEMENT
[ Compressor ]
YEARS