Troubleshooting Guide

24"
18"
f
o
r
1
6
"
w
a
l
l
p
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e
If wood studs spacing is greater than what the product claimed, we recommend
following solutions.
Solution 1. Contact us by doing the following to get a replacement:
Solution 3. If studs spacing is over 16"(less than 24") or not in your desired
position, apply 24
"
extension plate MD5232 (available on Amazon.com) to
bridge up wood studs up to 24
"
.
18"/24"
Solution 2. If studs spacing is from 18" to 24", add a 24" extension plate
MD5231 (available on Amazon.com) to bridge up 18" to 24" wood studs.
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