B:13.125” T:12.875” Set Top Box and TV easy installation guide. 12065_CCF_STB_Manual.indd 1 6/15/12 3:40 PM CCF12065 Set Top Box Manual 2012 (bottom) Job #: CCF12065 Client: Verizon Job Name: Set Top Box UPDATE Manual 2012 Studio Artist: dsoto Proof #: 3_RELEASE LH: In Progress Save Date: 6-15-2012 3:34 PM Previous User: ipgna\Tammy.Rafaniello Document Path: Macintosh HD:Users:david: Desktop:D..._15:CCF12065:12065_CCF_STB_ Manual.
B:13.125” T:12.875” You are just a few quick connections away from the most amazing TV experience you’ve ever had. We’re talking eye-popping colors and room-rattling sound. We’re talking FiOS. TO F i O S ® T V E N T E RTA I N M E N T. T:5.25” Just follow the enclosed step-by-step instructions, and you’ll get hundreds of all-digital channels, tons of HD channels and thousands of On Demand titles at your fingertips. All in supersharp, lifelike, jaw-dropping clarity.
B:13.125” T:12.875” To ensure the successful installation of your Set Top Box, read and follow all of these steps. 1. Do not turn on your TV or Set Top Box (STB) until you’ve read the activation steps. 2. Unpack the unit and cables. Place your STB near the TV you want to set up. 3. We’ve included all necessary cables for your installation. Additional or longer cables can be purchased at verizon.com/fiosaccessories. 5. Your remote control is already programmed to operate your STB.
B:13.125” T:12.875” Connecting cables for HD & DVR STBs C Standard installation using cables provided by Verizon. There are 2 audio connections (white plugs). To connect Audio Left — put the white/white plug into the white jacks on both the STB (audio OUT) and TV (Audio IN). To connect Audio Right — put the white/red plug into the red jacks on both the STB (audio OUT) and TV (Audio IN). STB Setup See below for your Hi-Def STB model. 1. Make sure your TV and STB are turned off. 2.
B:13.125” T:12.875” Connecting cables for HD & DVR STBs Alternate Installation Option Alternate installation using HDMI cable. If you choose to use your own HDMI cable, please follow these instructions. COAX CABLE STB Setup HDMI CABLE (not provided) 1. Make sure your TV and STB are turned off. POWER CORD 2. Plug locations may vary according to the STB model. C 3. Follow instructions A, B & C as shown on the left. 5. Once plugs are connected, proceed to Automatic Activation on next page.
B:13.125” T:12.875” Automatic Activation of HD Set Top Box ACTIVATION STEPS B Verizon FiOS Set-Top Box Activation Verizon FiOS Set-Top Box Activation Welcome to Verizon FiOS TV. Congratulations! Your FiOS STB is now active and ready to go. Activation in Progress . . . . Press the [EXIT] button on your remote to watch FiOS TV. Note: Set Top Box will reboot during the process. Note: Your Guide data will take a few minutes to load, but please enjoy the rest that FiOS has to offer.
B:13.125” T:12.875” How to connect cables for Standard-Definition STB STB Setup See below for your standard STB model. 1. Make sure your TV and STB are turned off. 2. Plug locations may vary according to the STB model. COAX CABLE NOTE: YOU MAY NEED A SECOND CABLE, NOT SUPPLIED 3. Follow instructions A, B & C as shown on the left. POWER CORD 4. For instructions on connecting other equipment, visit verizon.com/fiostvwiring. 5. Once plugs are connected, proceed to Automatic Activation on next page.
B:13.125” T:12.875” Automatic Activation of Set Top Box ACTIVATION STEPS B Verizon FiOS Set-Top Box Activation Verizon FiOS Set-Top Box Activation Welcome to Verizon FiOS TV. Congratulations! Your FiOS STB is now active and ready to go. Activation in Progress . . . . Press the [EXIT] button on your remote to watch FiOS TV. Note: Set Top Box will reboot during the process. Note: Your Guide data will take a few minutes to load, but please enjoy the rest that FiOS has to offer.
B:13.125” T:12.875” Troubleshooting TROUBLESHOOTING — REMOTE CONTROL If IP check fails: 1. The Verizon Remote is preprogrammed to control the STB. Other devices must be programmed manually. 1. Check that your Verizon FiOS Router is powered on and that the Internet light is green. If not, then turn it on. 2. Go to the “Remote Control Guide” included with the packing materials. 2. Verify the router coax cable is connected to the coax wall outlet. 3.
B:13.125” T:12.875” Troubleshooting TROUBLESHOOTING — TV PICTURE If your TV has a blue screen or no picture: 1. Make sure that both the STB and TV are turned on. HELP VIDEOS ARE AVAILABLE FREE FROM THE ON DEMAND MENU* 2. If you are using a coax cable, make sure the TV is on channel 3 or 4. Access On Demand from your remote by pressing the Menu button. Select the Help section of the main menu to see detailed information and instructional videos. Learn how to create settings for: 3.
B:13.125” T:12.875” Manual Activation Steps ACTIVATE YOUR STB MANUALLY IF AUTO ACTIVATION DID NOT COMPLETE 1. Locate the Equipment Activation Code on your packing slip. You will have to enter the activating: Activation Code + ZIP Code + Quantity of STB(s) in your order. following when acti 2. If activating more than one STB, connect plugs for all STBs prior to activation. The process below will handle activation for all STBs at the same time. 5.
B:13.125” T:12.875” Verizon In-Home Agent VERIZON IN-HOME AGENT PROVIDES FAST AND EASY SOLUTIONS THAT CAN HELP YOU DIAGNOSE AND SOLVE PROBLEMS It’s easy to get started. Use your remote control and select “Menu” then “Customer Support” then “In-Home Agent” to access TV support tools. Or Download an even more powerful tool at verizon.com/inhomeagent to manage both TV and Internet with features such as: 1. TV — troubleshoot STB problems or resolve issues. 3.
B:13.125” T:12.875” You are now set to unleash the full potential of your television. FiOS. A NETWORK AHEAD. 12 12065_CCF_STB_Manual.indd 13 6/15/12 3:41 PM Set Top Box Manual (bottom) Job #: CCF12065 Client: Verizon Job Name: Set Top Box UPDATE Manual 2012 Studio Artist: dsoto Proof #: 3_RELEASE LH: In Progress Save Date: 6-15-2012 3:34 PM Previous User: ipgna\Tammy.Rafaniello Document Path: Macintosh HD:Users:david: Desktop:D..._15:CCF12065:12065_CCF_STB_ Manual.
B:13.125” T:12.875” 12065_CCF_STB_Manual.indd 14 6/15/12 3:41 PM Set Top Box Manual (Bottom, Back Cover) Job #: CCF12065 Client: Verizon Job Name: Set Top Box UPDATE Manual 2012 Studio Artist: dsoto Proof #: 3_RELEASE LH: In Progress Save Date: 6-15-2012 3:34 PM Previous User: ipgna\Tammy.Rafaniello Document Path: Macintosh HD:Users:david: Desktop:D..._15:CCF12065:12065_CCF_STB_ Manual.indd Cyan Magenta Yellow Black PMS 1795 C PMS Cool Gray 11 C Tower 2 Black B:5.5” T:5.
