Quick Start Cable Modem Plus AC1600 Router MG7540
Packaged with your MG7540 modem/router Power Cube Coax Wrench Ethernet Cable Velcro® Cable Organizer Para una Guía de Inicio Rápido en español, por favor vaya a www.motorolacable.
Let’s get started If you don’t have cable Internet service, please order that from your cable service provider. Now connect your MG7540 as shown on the next panel. Connecting to a Coax Cable Soon you’ll need to connect your MG7540 to a “live” coax cable. Sometimes a cable will already be available. Sometimes there’s a coax wall jack available, and you connect to the jack with a coax cable. Your MG7540 can also share a coax cable attached to a TV by using a coax splitter.
ETHERNET (LAN 1-4) You can connect a computer, HDTV, game station, or other Ethernet-capable device to any of these 4 LAN ports. WLAN button Wi-Fi on/off button WPS button RESET COAX Connect a “live” coax cable to the modem’s COAX connector as discussed above. (Tighten the nut so it’s finger tight. You may want to use the supplied wrench. Make the connection snug but not over-tight.) ON/OFF button POWER Connect the supplied power cube between the power jack and an electrical outlet.
Prepare to activate By now you should have: • Subscribed to cable Internet service. • Connected your MG7540. • Powered up your MG7540. To do this, the On/Off button needs to to stop be On. Wait for the green online connection light flashing and remain solidly lit. This may take up to 15 minutes. You should have a recent cable bill handy because it has your account number and you’ll probably need that.
For Comcast XFINITY Users Only: If the activation page does not appear, please go to www.xfinity.com/internetsetup for more information and to activate your modem. Here is a list of phone numbers for some major cable service providers. (Note that this list is subject to change.
Configuration Manager You may not need to use the Configuration Manager. Here are some reasons for using the Configuration Manager: • You want to change the wireless router setup. For instance, maybe you’re replacing a router and want to use your existing Wireless Network Name and/or Password instead of the unique ones that come with the MG7540. • You want to set up special Internet gaming settings. • You want to set up parental controls including white lists and/or black lists for certain users and times.
Wireless Router As noted before, the MG7540 has a unique Wireless Network Name/SSID and Wireless Security Key/Password printed on the MG7540’s bottom label. If you don’t change these, you should set up your wireless devices to work with this SSID and security key. Note that wireless performance depends on a number of factors. Please keep these things in mind: • Where possible, put the MG7540 in a central place so that it’s not too far away from your other wireless devices.
Front Panel Lights During Power up, the lights will blink for about a minute.
Troubleshooting Tips • • • • • • • • • • What if I can’t make an Internet connection right after installation? First turn your MG7540 off for at least 8 seconds, then on, to see if that fixes the problem. Check the connections you’ve made to your MG7540. Power and coax connections are required, and up to 4 Ethernet connections are optional. Are those connections good? Check that the MG7540’s power cube is plugged into a live outlet, and that the Ethernet cable is connected securely to a computer.
• • • • • • What if I’m getting Internet service but my speed is disappointing? Be sure you know what speed you’re paying for. Check the speed with a computer plugged into the modem. Use one of the tools found when you search the phrase: broadband speed test. If you get good speed when a computer’s plugged into the modem, you may have a wireless problem. In that case, please reread the wireless router section. Some video streaming services get bottlenecked, especially at busy times like after dinner.
What if I don’t know my MG7540’s Wireless Network Name/SSID or Security Key/Password? The default values are printed on the bottom label of the MG7540. Use these unless you changed them. If you changed them, try to remember where you put the new values. If you have a device that connects wirelessly to the MG7540, it may show the Wireless Network Name/SSID and Password. You can also find this information in the MG7540 Configuration Manager.
We like to help. Please visit our support Website or call our support specialists. Our Website has our Motorola Mentor information, and also provides returns and warranty information. www.motorolacable.com/support Email: support@motorolacable.com Phone: 800-753-0797 Limited Warranty MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years. To read the full warranty, please go to www.motorolacable.
Safety Precautions These precautions help protect you and your MG7540. Do not put the MG7540 or its power cube in water, since this is a shock hazard. The MG7540 should normally be installed indoors. If you use it outdoors, protect it from moisture and be careful about temperature. Your MG7540 should be operated in an environment that’s between 32 and 104° Fahrenheit (0 to 40° Centigrade). Your MG7540 should not be in a confined space.
