User’s Guide 2.8" HD Wi-Fi® Video Baby and Home Monitor Model: CN28, CN28-2, CN28-3, CN28-4, COMFORT40, COMFORT40-2, COMFORT40-3, COMFORT40-4 COMFORT40 CONNECT, COMFORT40-2 CONNECT, COMFORT40-3 CONNECT, COMFORT40-4 CONNECT The features described in this User’s Guide are subject to modifications without prior notice.
Welcome... to your new Motorola Video Baby and Home Monitor! Thank you for purchasing the Video Baby Monitor. Now you can see and hear your baby sleeping in another room or you can monitor your older children in their playroom. Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.
Overview of the Parent Unit 1 3 4 5 6 9 10 11 2c 2b 2a 7 1. 2. 3. 4. 5. 6. 8 Display (LCD screen) Battery status, Power, Sound level, Pairing indicators a) Lights up in blue when the Parent Unit’s battery is being charged. b) Lights up in green when the Parent Unit is switched on. c) Green-Orange-Red-Red Show the sound level detected by the Baby Unit - the louder the sound detected, the more LEDs light up.
Parent Unit display icons Signal Strength Camera Power Mode - AC or Battery Camera S Patrol Mode Camera Identification Number Speaker on / off Lullabies menu / mode Zoom menu / mode Night vision Alarm timer Parent unit battery status Parent unit battery status Speaker volume Video on timer Add camera .
Overview of Your Baby Unit (Camera) 11 3 1. 2. 3. 5 2 Camera Lens Microphone Power indicator Lights up in blue when the Baby Unit is switched on and linked to the Parent Unit. Off when the Baby Unit is switched off. 4 4. 5. 6. 7. 6 7 Power ON/OFF switch Slide to switch the Baby Unit on or off. Power Adapter Socket Light Sensor (Night Vision Mode) Pair Key Press and hold to pair with the Parent Unit.
1. 2. Safety Instructions ..................................................................................... 7 Getting Started........................................................................................ 10 2.1 2.2 3. Using the Baby Monitor........................................................................... 12 3.1 3.2 3.3 3.4 4. Adjust Speaker Volume.............................................................................14 Set the Screen Brightness ............................
ENGLISH 1. Safety Instructions WARNING: Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft away). Do not remove this tag. Never use extension cords with AC Adapters. Only use the AC Adapters provided.
BABY UNIT SET UP & USE: • • • Determine a location for the Baby Unit that will provide the best view of your baby in his/her crib. Place the Baby Unit on a flat surface, such as a dresser, bureau, or shelf or mount the Unit to a wall securely using the keyhole slots in the underside of the stand. NEVER place the Baby Unit or cords within the crib.
• Connect the power adapters to easily accessible electrical outlets. CAUTION The Parent Unit includes a built-in, lithium-ion rechargeable battery pack, which is not a user-accessible item. If you think the battery needs replacing, please contact the helpline. Do not try to replace it yourself. Risk of explosion if battery is replaced by an unapproved battery type. Dispose of used batteries according to their instructions.
2. Getting Started 2.1 Power up the Baby Unit • Place the Baby unit near a suitable electrical outlet in the room where you’re going to be monitoring your baby most of the time. It should also be at least 3 feet away from your baby. • Plug the micro-USB plug of power adapter (DC5V/1000mA) into the Baby unit, connect other end to a suitable electrical outlet. • Slide the Power ON OFF switch on the side of the baby unit up to turn it on. IMPORTANT Only use the supplied power adapter.
Charge the Parent Unit The Parent Unit comes with a built-in Li-ion battery. • Plug the micro-USB plug of power adapter (DC5V/1000mA) into the Parent unit, connect the other end to a suitable electrical outlet. • Leave to charge for 16 hours. The first time you use the Parent unit, or if you haven’t used it for long time, it’ll take 16 hours to fully charge. The battery life on a single charge lasts for 4 hours.
3. Using the Baby Monitor Please read these instructions carefully, and be aware that this baby monitor is only intended as an aid. It is not a substitute for responsible adult supervision. 3.1 Setting Up • Make sure that the Baby Unit and Parent Unit are both switched on. • Place the Baby Unit in a convenient location (e.g. on a table) and point the camera lens towards the area you want to monitor.
Night Vision Mode The Baby Unit has high-intensity infrared LEDs for picking up clear images in the dark. When the built-in light sensor on the side of the Baby Unit detects a low level of ambient light, the LEDs will automatically activate and the screen on the Parent Unit will display in black and white. The icon will be displayed on the screen. Using the Baby Monitor 13 ENGLISH 3.
4. Parent Unit Menu Options 4.1 Adjust Speaker Volume The Parent Unit has 8 volume levels + off. To adjust volume, press the + UP or - DOWN button when the Parent Unit is in camera viewing mode. 4.2 Set the Screen Brightness The Parent Unit has 8 brightness levels. To adjust brightness, press the < LEFT or > RIGHT button when the Parent Unit is in camera viewing mode. 4.
Set alarm You can use the Parent Unit to set an alarm as a reminder for you to take care of your baby. If an alarm time is selected, the Parent Unit will beep at the end of the selected 2, 4 or 6 hour period. The alarm will sound for about 1 minute when the time is reached, or can be stopped by pressing any button. To activate an alarm, proceed as follows: 1. 2. 3. 4. Press the M MENU button when the Parent Unit is in camera viewing mode. Press the + UP /- DOWN button to select .
4.3.5 Set temperature format The temperature reading from the temperature sensor at the back of the Baby Unit will be displayed at the top of the Parent Unit LCD screen. You can switch temperature format between Centigrade and Fahrenheit as follows: 2. Press the M MENU button when the Parent Unit is in camera viewing mode. Press the + UP /- DOWN button to select . 3. Press the O button, and press the + UP /- DOWN button to select 4. oC or oF. Confirm with the O button, and return to the main menu.
View camera If you have more than one camera paired with the Parent Unit, to select the transmission image from a specific camera, proceed as follows: Press the M MENU button when the Parent Unit is in camera viewing mode. 2. Press the + UP /- DOWN button to select view camera icon . 3. Press the O button, appears on the screen. 4. Press the + UP /- DOWN button to select the number of the camera that you wish to view, or the scan icon to view each paired camera in sequence at about 20 seconds interval. 5.
5.1 ENGLISH 5. Wi-Fi® Internet Viewing Minimum System Requirements Web Portal • • • • • • • • Windows® 7 Mac OS® 10.7 Chrome™ 24 Internet Explorer® 9 Safari® 6 Java™ 7 Firefox® 18.0 Adobe® Flash® Player 15.0 Android™ System • Version 4.2 or above iPhone®/iPad® iOS • Version 7.0 or above High Speed (Wi-Fi®) Internet • At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed on this site: http://www.speedtest.
5.2 Getting Started - Connecting Devices How does it work? Baby Unit Wi-Fi Router Wi-Fi® Camera Access your Camera locally. View your Camera from any compatible device remotely. Hubble Service When a user tries to access the Camera, the Hubble server will authenticate the user’s identity before it grants access to the Camera. 5.2.1 Setup • Connect the power adapter to a suitable electrical outlet and insert the plug into the micro USB socket on the back of the Camera Unit.
User Account and Camera Setup on Android™ Devices ENGLISH 5.3 What you need • Wi-Fi® Camera Unit • Power adapter for the Camera • Device with AndroidTM system version 4.2 and above 5.3.1 Power ON and Connect the Camera • Connect the power adapter to a suitable electrical outlet and insert the plug into the micro USB socket on the back of the Camera Unit. • Make sure that the ON/OFF switch is in the ON position. • The Camera’s Red LED flashes after the Camera has finished booting.
5.3.4 • Tap Add the Camera to your account on the top right corner of the screen to add camera. (Picture A2) A2 • The following setup instructions will appear on the screen. (Picture A3) A3 • Plug in and switch on the camera, and wait for a couple of minutes for it to warm up. • Tap Continue when the Camera LED starts to blink.
ENGLISH • The following setup instructions will appear on the screen. (Picture A4) A4 • Press and hold the PAIR button on the underside of the Camera Unit for 3 seconds. You will then hear a beep tone, followed by a voice prompt indicating that the Camera is ready for pairing. • Tap Continue. • The App will automatically search for and connect to your Camera as shown in the pictures below. (Pictures A5, A6) • The blue/red color LED on the Camera Unit will flash.
• Select your Wi-Fi® Network, enter your password and then tap Connect. (Pictures A7, A8) A8 A7 • It will take a few minutes for the Camera to connect to the Wi-Fi® network before showing the connection status. (Pictures A9, A10) • If connection fails, please tap Retry and repeat the steps starting from 5.3.4. A9 A10 • Tap View Camera to view the video captured by the Camera Unit. The LED indicator on the Camera Unit will flash in blue.
User Account and Camera Setup on iPhone®/iPad® ENGLISH 5.4 What you need • Wi-Fi® Camera Unit • Power adapter for the Camera • iPhone® / iPad® with iOS version 7.0 and above 5.4.1 Power ON and Connect the Camera • Connect the power adapter to a suitable electrical outlet and insert the plug into the micro USB socket at the back of the Camera. • Make sure that the ON/OFF switch is in the ON position. • The Camera's red LED flashes after the Camera has finished booting.
5.4.4 • Tap Add the Camera to your account on the top right corner of the screen to add camera. (Picture i2) i2 • The following Bluetooth setup instructions will appear on the screen if your Bluetooth is not on.
ENGLISH • Tap Settings and activate Bluetooth on your iPhone®/iPad®. (Pictures i4,i5) i5 i4 • Press the HOME key to return to the home screen, then tap on "Hubble for Motorola Monitors" App to resume setup. • The following setup instructions will appear on the screen. (Picture i6) Note that if Bluetooth is on, you will be brought to this step directly.
• The following will appear on the screen. Select the Camera ID detected on your iOS® device and tap Connect. (Pictures i7, i8) i7 i8 • Name the location of your Camera Unit and tap Continue.
i12 i11 • Select your Wi-Fi® network and tap Continue. (Picture i13) • Enter your Wi-Fi® password and tap Next. (Picture i14) i13 i14 • It will take a few minutes for the Camera Unit to connect to the Wi-Fi® network before showing the connection status. (Pictures i15, i16) Wi-Fi® Internet Viewing 28 ENGLISH • The Camera Unit will search for the Wi-Fi® network (Picture i11) and display a list of available networks.
• If connection fails, tap Retry and repeat the steps starting from 5.4.4. i15 i16 • Tap View Live Camera to view the video captured by the Camera Unit. The LED indicator on the Camera Unit will flash in blue.
Camera Functions: 5.5.1 Connecting the Camera Unit to power • Connect the power adapter to a suitable electrical outlet and insert the plug into the micro USB socket on the back of the Camera Unit. • Slide the ON/OFF switch to the ON position. The power indicator LED will light up in green. (Note: To switch off the device, slide the ON/OFF switch to OFF.) • Run the Hubble App on your smart device. 5.5.2 Overview of the Features on Hubble App Menu • Tap Cameras to access the camera list.
Lullaby Tap to access the Melody menu and select one of the 5 pre-set melodies you wish to play on your Camera Unit. Temperature Measure The temperature reading from the temperature sensor at the back of the Camera Unit will display on the screen of your Android™ device. The readings will turn RED if the temperature goes beyond the High/Low temperature that was set in your Account. Two-way communication Tap to activate the function. Press the round button once to speak through the Camera Unit.
You can change the Camera settings by tapping on the Settings icon. • Tap Details to review Camera Name, Cloud Subscription, Change Image, Timezone, Camera Model, Firmware Version and Delete All Events. • Tap Notifications to set the sensitivity of Sound Detection, Motion Detection and to set Alerts for High temperature (Up to 33 oC or 91 oF) / Low temperature (down to 10o C or 50 oF). • Tap Settings to set Ceiling mount, Brightness and Volume. Add Camera Enter Add Camera procedures.
5.6 Working with PC/Notebook • Go to https://app.hubbleconnected.com/#login Enter your User Name and Password, and then click Login if you have already created an account. If you have not created an account, click the "Create an Account" link at the bottom of the webpage. • Click on the Camera list paired in your account via Android™ device or iPhone®/iPad®, and the Camera view will appear on screen. You can easily stay connected with your favorite people, places and pets with live video streaming.
6. Disposal of the Device (environment) At the end of the product’s life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the Product, User’s Guide and/or box indicates this. Some of the product materials can be reused if you take them to a recycling point.
ENGLISH 7. Cleaning Clean your Baby Monitor with a slightly damp or anti-static cloth. Never use cleaning agents or abrasive solvents. Cleaning and care • Do not clean any part of the product with thinners or other solvents and chemicals –- this may cause permanent damage to the product which is not covered by the Warranty. • Keep your Baby Monitor away from hot, humid areas or conditions, strong sunlight and avoid moisture.
8. Troubleshooting Power Indicator on the Parent Unit does not come on • Check whether the Parent Unit is powered on. • Check whether the battery is charged. • Recharge the Parent Unit by connecting it to the power supply. The Parent Unit beeps repeatedly • The Parent Unit and the Baby Unit may be out of range with each other. Reduce the distance between the units, but not closer than 3 feet. • The Baby Unit may be switched off. Slide the ON/OFF switch 0 to the On position to switch on the Baby Unit.
• The Parent Unit and the Baby Unit are too close to each other. Make sure the Parent Unit and Baby Unit are at least 3 feet away from each other. • The speaker volume of the Parent Unit may be set too high. Decrease the volume of the Parent Unit. Battery pack in the Parent Unit is running low quickly • The LCD brightness may be set too high. Try to decrease the brightness level. Refer to section 4.2 for details. • The volume level of the Parent Unit may be set too high, which consumes power.
9. General Information lf your product is not working properly.... 1. 2. 3. Read this User’s Guide or the Quick Start Guide. Visit our website: www.motorolastore.com/support Contact Customer Service at US and Canada 1-888-331-3383 Email: support@motorolastore.com To order a replacement battery pack, contact customer service.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
Products Covered Consumer Products Length of Coverage One (1) year from the date of the Products’ original purchase by the first consumer purchaser of the product. Consumer Accessories Ninety (90) days from the date of the Accessories’ original purchase by the first consumer purchaser of the product. Consumer Products and Accessories The balance of the original warranty or that are Repaired or Replaced for Ninety (90) days from the date returned to the consumer, whichever is longer.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage. How to Obtain Warranty Service or Other Information? To obtain service or information, please call: US and Canada 1-888-331-3383 Email: support@motorolahome.
FCC and IC regulations FCC Part l5 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WARNING Changes or modifications, to this equipment not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The socket-outlet shall be installed near the equipment and shall be easily accessible. FCC RF Radiation Exposure Statement Caution: This Transmitter must be installed to provide a separation distance of at least 20 cm from all persons.
ENGLISH 10. Technical Specifications Baby Unit Frequency 2400 MHz - 2483.5 MHz Image sensor Color CMOS 0.3M Pixels IR LED 8 pcs Operating Temperature Arange 0 °C ~ +50 °C Power Adapter Ten Pao International Ltd. S005BNU0500100 Input 100-240V AC, 50/60Hz, 150mA; Output: 5.0V DC, 1000mA Or, CSEC CS6F050100FUF Input 100-240V AC, 50/60Hz, 200mA; Output: 5.0V DC, 1000mA WARNING Use only with provided power supply.
Parent Unit Frequency 2400 MHz - 2483.5 MHz Display Display colors LCD Brightness control 5" diagonal TFT LCD 16.7M color 8 steps Volume control 8 steps Operating Temperature Arange 0 °C ~ +50 °C Power Adapter Ten Pao International Ltd. S005BNU0500100 Input: 100-240V, 50/60Hz 150mA; Output: 5.0V, 1000mA Or, CSEC CS6F050100FUF Input 100-240V AC, 50/60Hz, 200mA; Output: 5.0V DC, 1000mA Battery Pack 5C (Built in) Li-ion Battery, 3.7V/1200mAh WARNING Use only the supplied power adapter.
Manufactured, distributed or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Apple logo and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play, Android, and Chrome are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance.
