HC700-G & HCe700-G Handheld Computers Models F4705A, F4707A & F4708A Quick Start Guide a
COMPUTER SOFTWARE COPYRIGHTS The Motorola products described in this instruction manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form the copyrighted computer program.
Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA.
IV. How To Get Warranty Service You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by Motorola through one of its authorized warranty service locations. If you first contact the company which sold you the Product, it can facilitate your obtaining warranty service.
VI. Patent And Software Provisions MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following: A.
Notational Conventions Throughout this publication, you will notice the use of cautions and notes. These notations are used to emphasize that safety hazards exist, and care must be taken. CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. CAUTION may also be used to alert against unsafe practices Caution and property-damage-only accident hazards. ! Do not proceed beyond a CAUTION until the indicated conditions are fully understood and met.
Radio Frequency and Power Radio Network Frequency Band Rated Power GPRS WAN GSM 850 TX 824.2 - 848.8 MHz RX 869 - 894 MHz 1.585 W PCS 1900 TX 1850.2 - 1909.8 MHz RX 1930 - 1990 MHz 0.794 W GSM 850 TX 824.2 - 848.8 MHz RX 869 - 894 MHz 0.4 W PCS 1900 TX 1850.2 - 1909.8 MHz RX 1930 - 1990 MHz 0.32 W EGPRS WAN Wi-Fi 802.
DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard, Plantation, FL 33328 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: HC700G Model Number: F4708A/F4705A Conforms to the following regulations: FCC Part 15, subpart B Class B Digital Device Date: September 12th, 2006 (F4708A).
HC700-G (US) Transmission Modes HC700-G contains GPRS, WLAN and BT radios. Below please find the radios transmitting combinations: - Simultaneous transmission of the WAN (all bands) and WLAN radios is not allowed when used in the present configuration. - The WAN (all bands) and Bluetooth transmitters may work simultaneously when used in the present configuration. - The WLAN and Bluetooth transmitters may work simultaneously when used in the present configuration.
HCe700-G (EU) Transmission Modes HC700-G contains GPRS, WLAN and BT radios. Below please find the radios transmitting combinations: - Simultaneous transmission of the GPRS (all bands) and WLAN radios is not allowed when used in the present configuration. - The GPRS (all bands) and Bluetooth transmitters may work simultaneously when used in the present configuration. - The WLAN and Bluetooth transmitters may work simultaneously when used in the present configuration.
Eye Safety Standard for Imager Engines The HC700-G and the HCe700-G is manufactured with the following Imager Engine options: - 5300 series with Laser aiming technology. - 5100 series with light emitting diodes aiming technology. Eye Safety Standard for 5100 Engine The standard, "IEC 60825-1 Safety of Laser Products"1 ("Standard") gives guidelines as to the acceptable brightness of lasers and LEDs. This depends on how bright the LED is itself, but also how it is arranged in a device.
that present a worse case operation of the product as compared to the typical and intended operation of this device. The Standard also recommends that the following be included in user documentation: ! Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
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Contents COMPUTER SOFTWARE COPYRIGHTS........ Document Copyrights ........................................ Disclaimer.......................................................... Commercial Warranty........................................ Notational Conventions ..................................... Equipment Authorization ................................... Radio Frequency and Power ............................ FCC INTERFERENCE ...................................... HC700-G (US) Transmission Modes ............
Adjusting Earpiece/Speaker Volume ................. 18 Voice Recording ................................................ 18 Resetting the HC700-G ..................................... 19 miniSD Memory Card ................................... 21 Installing a miniSD Card .................................... 21 miniSD Card Handling Precautions ................... 21 Allocating Memory ............................................. 21 Scanning Barcodes ......................................
Change the ring type ......................................... 37 Change the ring tone ......................................... 37 Change services settings .................................. 38 Internet connection using GPRS/EGPRS network 38 Bluetooth Connection ................................... 40 Turning on/off..................................................... 40 Create a Bluetooth link (partnership)................. 40 Wireless LAN Connection............................. 42 Turning on/off........
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Welcome Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola HC700-G GSM wireless Handheld Computer. The HC700-G unique functionality and features make this state-of-the-art device, superior for use in a wide range of data collection and management applications. This manual covers the basic operations and use of the HC700-G.
• Enhanced General Packet Radio Service (EGPRS) (model F4705A only) Wireless Local Area Network (WLAN) communication enables work and Internet access in a limited area using the 802.11b/g modulation standard ( Wi-FiTM). Wireless Personal Area Network (WPAN) data exchange with peripheral wireless equipment, such as: printers and bodyworn devices, through Bluetooth® radio. When docked in a Personal Desktop Cradle, the HC700-G supports full RS232 and USB (1.
For detailed installation and operation of each cradle, refer to the specific user manual of each cradle. Unpacking The HC700-G basic package includes the following items: • • • • • • HC700-G 7.2V Lithium-Ion battery pack Stylus Hand-strap This Quick Start Guide Safety and General Information leaflet, Motorola P.N.
buff the screen. A clean screen ensures smooth gliding of the stylus over the surface.
HC700-G Features Front Panel and Top Side Features 1 2 3 12 11 4 5 10 8 9 6 7 1. Imager Window 2. Stylus Compartment 3. Power Button with Status LED (see page 10) & (see page 12) 4. Earpiece/Speaker Volume Keys (see page 18) 5. Scan/Picture Key (see page 22) 6. miniSD Card Door (see page 21) 7. IrDA Window (IrDA communication is not supported) 8. Speaker (see page 18) 9. Keypad (see page 14) 10. Microphone (see page 18) 11. Application LED (see page 13) 12. Earpiece (see page 18) Figure 1.
Rear and Bottom Side Features 1 2 3 4 5 6 7 8 10 9 1. Bluetooth address identification label (Used to link the HC700-G with another device using Bluetooth) 2. Stylus Compartment 3. Voice Recording Button (see page 18) 4. Scan/Picture Key 5. Hand-strap 6. Battery Pack (see page 27) 7. Access Door to the miniSD Memory Card (see page 21) 8. IrDA Window (IrDA communication is not supported) 9. Cradle Interface Connector 10. Tethered Stylus Figure 2.
Initializing the HC700-G The HC700-G boots-up when placing the battery inside the battery compartment. 1. Insert the battery, bottom end first, into the battery compartment (see Figure 3). 2. Carefully, press the battery top downward until it clicks and locks in place. 2 1 Battery compartment Figure 3. Battery Installation The Motorola logo will show on the screen for about 30 seconds and the Windows Mobile screen will appear.
of the target to ensure accurate calibration. Press the stylus firmly once and release. Remember, you can always re-align the screen by tapping: > Settings > System tab > Screen or by holding down the and and keys. Once screen alignment has ended, the Today screen is displayed. The Today screen shows a summery of important information regarding your daily activities and serves as a start point for setting and operating the HC700-G.
Attaching the hand-strap The HC700-G has an adjustable hand-strap which enables to hold the unit for extended periods and provide ease of use. The strap is made of flexible material with Velcro attachment patches. To attach the hand-strap to the back of the HC700-G: 1. Turn the HC700-G to view the back side. 2. Insert the U shaped clip of the strap into the holes on the imager housing. 3. Attach the end of the strap through the cavity located next to cradle interface connector.
Using the HC700-G Turning Off Turn off the HC700-G when not in use for long duration and when charging is not available. Important: When the HC700-G is out of the cradle, do not attempt to turn off the unit when the Status LED (inside the Power button) shows red. Pressing the Power button when the Status LED shows red (system initialization), may cause damage to the operating system.
resume operation, place the HC700-G for charging or replace battery. Suspend Mode Use Suspend mode as often as possible during daily use to conserve battery power. For power saving, the HC700-G will automatically turn to Suspend after 1 minute (default). To configure the time duration before the HC700-G enters Suspend mode, go to: > Settings > System > Power > Advanced (duration range is 0 to 5 minutes).
The Status LED The status LED, located inside the Power Button (see Figure 7), may show three colors to indicate the HC700-G power status. Status LED Figure 7. HC700-G - Status LED The Status LED indications are not identical and have different meaning when the HC700-G is used outside of the cradle and when docked in the cradle.
LED Indications when HC700-G is docked in the cradle Table 2: Status LED indications when HC700-G is docked in the Cradle Status Description Steady red Battery is charging Steady green Battery is fully charged Flashing amber 1. Battery temperature is out of range battery charging has stopped. Charging will resume when battery temperature is within range. 2. Battery Voltage is out of range (drained battery). The cradle will attempt to initiate charging for 20 minutes and than stop if unsuccessful.
Using the Keypad The HC700-G keypad enables the user to enter both alphabetic and numeric data to the software application. However, since the keypad can only contain a limited number of keys, some special keys are assigned to perform special tasks that are usually found on full-size computer keyboards. These are produced using a combination of the existing keys on the HC700-G keypad. Two sets of keys exist on the HC700-G: 1.
Key assignment Table 3: HC700-G - Key Assignment Key TAB ESC Function Use the key to make & answer phone calls. The key also serves as key when editing text. Use the key to exit from a menu or an application. The key turns the phone off and ends a call. The Main Scan Button is used for scanning barcodes (refer to “Scanning Barcodes” on page 22). The 4 Way Navigation key is used for screen navigation. The and keys are used to scroll up and down.
Table 3: HC700-G - Key Assignment Key Function The Function key changes the alphabetic keypad to preset function keys. For example, the key in mode becomes . Pressing the key produces the the lower Taskbar. F function icon on When pressed once, the orange key toggles between alphabetic and numeric keypad modes, shifting between letter entry and digit entry. Pressing the key produces the alphabetic mode or numeric mode N icon on the lower Taskbar.
Keypad Backlight Turning backlight on/off Hold down the key for four seconds - the keypad backlight will turn on. To turn off - hold down the key for another two seconds. When not in use, the backlight turns off automatically. To configure the keypad illumination duration, go to: tings > System > Backlight. > Set- Backlight adjustment The keypad backlight can be adjusted by holding down the key and pressing the right or left arrows to increase or decrease the keypad backlight.
Adjusting Earpiece/Speaker Volume You can adjust the Earpiece/Speaker volume for sounds, such as the sound you hear when you make a phone call, replay audio, scan barcodes or when you tap on the screen. Important: Phone calls are routed only through the earpiece. Earpiece/Speaker volume can be adjusted by one of the following methods: 1. Using the Earpiece/Speaker Volume keys (see Figure 1): •Press the up and down keys to increase or decrease volume during a call or when playing sound. 2.
Resetting the HC700-G You may need to reset the HC700-G; for example, you may need to reset due to communication cut-off, or if the operating system or the application stops responding. If the HC700-G stops responding, perform the steps described on the following page. Step 1: Warm Reset Important Note: When the HC700-G performs Warm Reset, all recorded information remains stored in memory. Hold down the and and keys Figure 10.
Hold down the Power Button and and keys for at least 5 seconds (see Figure 11); the HC700-G will restart its operating system. Cold Reset can also be performed in the following way: go to: Reset”.
miniSD Memory Card Installing a miniSD Card Important: Turn off the HC700-G before removing or installing the miniSD (Secure Digital) card. When using Windows Mobile 2003, memory size is limited to1 GB. 1. Use Torx T-8 tool to remove the screw that secures the access door of the miniSD card compartment (see Figure 12). 2. Insert the miniSD card as shown in the figure. Verify that the card is fully inserted before closing the access door. 3. Close the miniSD card cover and secure the screw. 4.
Scanning Barcodes The HC700-G houses a digital camera (imager) that scans the most commonly used 1D and 2D barcodes (depend on your imager options). The HC700-G and the HCe700-G are manufactured with the following imager engine options: • • 5100 series with Light Emitting Diodes (LED) aiming technology 5300 series with Laser aiming technology Scanning with LED aimer imager To scan barcode/capture image, perform the following: 1.
About 7 inches from barcode ± 40 degrees Aim the green light bar at the barcode Red Ambient Light Scan/Picture Key Scan/Picture Keys Figure 13. Capturing Barcodes with LED Aimer Imager The HC700-G supports 360° omni-directional capture for easy use in daily work. The green aiming bar can be positioned at any angle across the barcode symbol(see Figure 14). 1D Barcode Symbol 2D Barcode Symbol Figure 14.
Note: When adjusting your position, you may rotate the wrist left or wright and pitch by dropping or lifting the wrist. Move back or forth from the target to capture the entire object. A successful scan is followed by a beeping sound Aim the Laser pattern at the barcode Scan/Picture Key Scan/Picture Keys Figure 15. Capturing Barcodes with the HC700-G Imager The HC700-G supports 360° omni-directional capture for easy use in daily work.
Charging the Battery The battery is charged when the HC700-G is docked in the cradle. When using a Personal Desktop Cradle, a spare battery can be charged in the battery charging bay. A fully charged battery provides 10 hours of typical usage or 24 hours in Standby mode. Spare battery Spare battery charging bay Figure 17. HC700-G Personal Desktop Cradle ! • Caution • When not in use, always place the HC700-G in a powered cradle.
3. Insert the battery, bottom end first, into the battery compartment. 4. Carefully, press the battery top downward until it clicks and locks in place. 5. Place the HC700-G inside the cradle - the Status LED inside the Power button shows steady red. Charge the battery until the status LED shows steady green. The HC700-G cradle charges the battery most effectively when it is at room temperature [approx. 68°F (20°C)]. The ambient temperature range during battery charging should be 32°F to 95°F (0°C to 35°C).
Battery Replacement When the battery’s capacity is critically low, the HC700-G automatically enters "Critical Low Battery" state and shuts down all functions (the screen turns off) to preserve the data in its memory. The HC700-G allows you to replace batteries without losing information stored in its memory. To avoid losing data stored in the memory, a charged battery must be installed within 30 minutes. To replace a battery perform the following steps: 1.
Battery Safety The battery or HC700-G may carry warning symbols, defined as follows: Important safety information will follow. Your battery or HC700-G should not be disposed of in a fire.
Extending Battery Life Battery performance depends on many factors, including the temperature at which you operate your handheld computer; the features and/or settings you select and use; peripherals attached to the computer and other application usage patterns. To prevent injuries or burns, do not allow metal ! objects to come in contact with or short-circuit the Caution battery contacts. Batteries are expendable parts and gradually wear down and require longer charging times. This is normal.
Using the Phone SIM Card Installation Before using the HC700-G as a phone, make sure that your phone is equipped with a SIM (Subscriber Identity Module) card. SIM card is a small smart card that fits inside the HC700-G. The SIM card holds the personalized information about its user including the network activation and even phone book entries. Before installing the SIM Card, Turn off the HC700-G (see page 10), disconnect the hand strap (see page 9) and remove the battery (see page 27).
Wireless Manager Before making a call, connecting to wireless network or sending files via Bluetooth, you should turn on the wireless radio using the Wireless Manager application. Start the Wireless Manager by performing the following: 1. Tap on the antenna icon on the status bar. 2. Tap Wireless Manager Antenna icon 3. Tap on the required wireless connection to turn on/off the corresponding radio. Tap “All” to turn on/off all wireless radios.
Switching on the phone Before making a call, you should verify that the phone radio is turned on. To turn on the phone perform the following: 1. Tap > Settings > System > Radio > Turn Radio On. 2. Wait until the radio demonstrates a signal quality and register to your GPRS network Quality signal GPRS network registration icon Starting the Phone Application The Phone application can be started by one of the following methods: 1. Pressing the key.
Make a Call There are few ways to make a call. The most direct method is to use the on-screen Phone keypad or the HC700-G keypad. From the Phone keypad, tap the number you want to call, and press TALK or press the key. To end a call, press END or press the key. Answer a Call 1. Tap Answer. When receiving a call, you can ignore it. If you choose to ignore, tap Ignore. The phone will stop ringing and the caller will be directed to your voice mail, depending on your service provider.
Make a conference call You can create a phone session between yourself and other persons. 1. From the Phone keypad, tap the first number. 2. Tap Hold. 3. Dial the second number, and tap Menu > Conference. 4. To add another person, tap Hold, dial the number, and tap Conference. During the conference call, you can talk to one of the persons privately by tapping Private. To join everyone in the call again, tap Conference. Display/hide your caller ID To display/hide your identity when you are calling someone.
Use Call Waiting Call Waiting notifies incoming calls when you are already in a call session. 1. From the Phone keypad, tap Tools > Options > Services. 2. Tap Call Waiting > Get Settings. 3. Tap Notify me to be notified or Do not notify me to ignore notification. Emergency Call Your service provider programs one or more emergency phone numbers, such as 911 or 112, which you can call. Note: Emergency numbers vary by country.
Turn the phone on and off (flight mode) You can turn off the phone on/off while using your HC700 turned on. Your phone is turned off when it is in flight mode. 1. While using any program on your device, tap the aerial icon on the upper tool bar. 2. Tap Turn off flight mode to turn the phone on or Turn on flight mode to turn the phone off. Place a call on hold During a call, you can place a call on hold so you can call another number or answer an incoming call.
To create a speed dial from Contacts, tap and hold the contact name, tap Add to Speed Dial, and then select an available location for the new speed dial. Change phone settings You can customize phone settings, such as the ring type and ring tone to be used for incoming calls, and the keypad tone to be used when entering phone numbers. 1. Tap Settings > Phone. 2. To change phone settings from the Phone keypad, tap Menu > Options > Phone tab. 3. From the Phone keypad, tap Menu > Options > Services tab. 4.
From the Phone keypad, tap Tools > Options > Phone tab. In the Ring tone list, tap the sound you want to use. To use custom sound files as ring tones, use ActiveSync on your PC to copy the file to the Mobile Device/My pocket PC/ Windows/Rings folder on your device. Then, select the sound from the Ring tone list. For more information on copying files to your device, see ActiveSync Help on your PC. Change services settings 1. From the Start menu tap Settings. 2. Tap Phone > Services tab.
3. Enter a name for the connection (for example: My Link) 4. Select a mode: Cellular Line (GPRS) and tap Next 5. Enter the phone number provided by your ISP and tap Next 6. Enter User Name, Password and Domain provided by your ISP and tap Finish 7. Switch to Internet Explorer Mobile and surf the Internet. Your HC700 will connect automatically. To view Help information for any screen in the wizard or while changing settings, tap the question mark icon.
Bluetooth Connection Turning on/off Ensure that both Bluetooth devices are within 10 meters of each other and that both Bluetooth-enabled devices are discoverable. Note that in Flight Mode Bluetooth is turned off. 1. Tap > Settings > System tab. 2. Tap Bluetooth Enable/Disable icon (note that the default state of the Bluetooth radio is turned on). 3. Press the OK button to turn on the Bluetooth radio Create a Bluetooth link (partnership) You can create a link between your HC700-G and another remote device.
5. Passkey is used to secure your HC700-G. You can use a passkey by entering a alphanumeric passkey between 1 and 16 characters, and tap Next. Otherwise, leave the passkey blank, and tap OK. 6. If you use passkey, enter the same passkey on the other device. You may change the name of the remote device name. Tap OK.
Wireless LAN Connection Turning on/off Ensure that your HC700-G is within active Wireless LAN coverage. Note that in Flight Mode, Wireless LAN is turned off. 1. Tap > Settings > System tab. 2. Tap Wireless LAN Power icon. 3. Press the On button to turn on the Wireless LAN radio. Connection to the Internet When the HC700-G Wireless LAN radio is turned on, an Automatic mechanism will keep looking for wireless networks.
3. To start surfing the net, switch to your Internet browser ( > Internet Explorer). Your HC700-G will automatically connect. Connect to work Before you connect to the Internet for the first time, perform the following: 1. Tap > Settings > Connections tab > Connections. 2. In My Work Network, You will be required to set up a modem, network card, wireless network, or VPN server. To start connecting to your work, switch to your Internet browser ( > Internet Explorer). Your HC700-G will automatically connect.
ActiveSync (USB) Connectivity ActiveSync is a synchronization program developed by Microsoft. When dock in a personal desktop cradle, ActiveSync allows the HC700-G to be synchronized with a PC over USB. The program synchronizes Personal Information Manager (PIM) data such as Microsoft Outlook, along with Internet surfing. ActiveSync enables the manual transfer of files between the HC700-G and a PC and the ability to install and uninstall mobile device applications.
Routine connection Once ActiveSync is installed, connect the USB cable from the HC700-G Personal Desktop Cradle to the USB port of your PC. The ActiveSync icon , located on the PC Taskbar, will become green and a Partnership window will appear - follow the instructions shown on the screen to set partnership. The USB connection icon will appear at the button of the HC700-G screen.
Troubleshooting Table 4: Troubleshooting the HC700-G Problem HC700-G does not turn on Battery does not charge in HC700-G Cradle 46 Cause Solution Battery is drained Replace with charged battery Battery is not installed properly or not charged Ensure proper battery installation in HC700-G. Charge or replace the battery Battery contacts are dirty. Remove the battery and clean the battery contacts as described in “Cleaning” on page 49.
Table 4: Troubleshooting the HC700-G Problem Cause Solution HC700-G does not detect scan input Aiming pattern not directed at the barcode symbol Scan again and make sure that the green light is aimed across the barcode Check for readable barcode (not covered, or obstructed) Unreadable barcode Be sure the barcode symbol is not covered, damaged or obstructed. Make sure the barcode symbology is configured. For a list of desired symbologies configured by default, refer to the Specifications section.
Table 4: Troubleshooting the HC700-G Problem Cause Solution Communication failure between HC700-G and HC700-G Cradle HC700-G is not docked properly in the cradle Make sure that the HC700G is properly docked in the cradle Communication software was incorrectly installed or configured Refer to your system administrator for program installation or configuration 48
Service The HC700-G does not contain user serviceable parts. However, the following sections provide maintenance guidelines. Maintaining the HC700-G In order to maintain the HC700-G in good working order: • • • • Do not scratch the screen. Use only Motorola supplied stylus Never use a pen or pencil or any sharp object on the screen Protect the HC700-G from temperature extremes.
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Index Numerics 4-Way Navigation Key 15 8 and 4 bay cradles 2 802.
phone settings 37 Pocket PC® 1 Power Button 10 R red ambient light 23, 24 remaining battery power 26 Resetting 30 Routine Battery Charge 26 S Scan Button 15 screen backlight 17 SHIFT 16 Slowly flashing green out of cradle 12 SP 15 Speaker 5 Speed Dial 36 speed dial 33 status LED 12 Steady green inside cradle Index 2 13 Steady red 12 Steady red inside cradle 13 Storage 28 Stylus 5 Suspend 11 system failure 12 T TAB/Send 15 TFT 2 turn on the phone 32 Turning On 10, 12 V vehicle cradle 2 Volume Keys 5 W
6802981C55-F @6802981C55@ ab Motorola, Inc. 1301 E. Algonquin Road, Schaumburg, IL 60196 U.S.A. For Motorola Customer Support call: 1-888-877-7023 (US domestic) 1-847-725-4150 (International) MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2007.