HELLOMOTO Introducing your new Motorola W265 wireless phone! It’s an easy-to-use phone with a sleek design that’s sure to get attention. • My Phone, My Way – It’s your phone — make it that way. Customise your home screen (page 24) with personal pictures and change wallpapers. • Connect on So Many Levels – Whether it’s with work or friends, stay connected with voice (page 43) and messaging (page 42). • • FM Radio Experience – Use the FM Radio (page 44) to listen to your favourite music or news programs.
Here’s a quick anatomy lesson: External Iconic Display Centre Key Left S oft Key Right S oft Key S end Key Charge your battery Navigation Key Microphone 2 Power/End Key Listen to the FM Radio. Note: M ini USB headsets are not supported.
A few menu basics: 6 Îì h Y É t MUSIC 10:51am 3 Press the Navigation Key S up/down/left/right to highlight a menu feature. 4 Press the Centre Key s to select it. 5 In some list views, such as your Message Inbox or Contacts list, the M symbol shows at the bottom of the screen. This indicates that menu options are available. Press the centre key s to display the menu options. Games WED 10/10/07 1 CONTACTS 2 Press & hold the Power Key P until the display lights up to turn on your phone.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider’s network settings may limit the feature’s functionality.
contents menu map . . . . . . . . . . . . . . . . 7 call a stored phone number . 23 answer options . . . . . . . . . 35 Safety Information. . . . . . . . . . 9 basics . . . . . . . . . . . . . . . . . . . 24 display appearance. . . . . . . 35 FCC Notice . . . . . . . . . . . . . . . 13 home screen . . . . . . . . . . . . 24 wallpaper . . . . . . . . . . . . . . 35 Use and Care . . . . . . . . . . . . . 14 external display . . . . . . . . . . 26 screen saver. . . . . . . . . . . .
receive a message . . . . . . . 42 Driving Safety. . . . . . . . . . . . . 62 voicemail. . . . . . . . . . . . . . . 43 index . . . . . . . . . . . . . . . . . . . . 64 FM radio . . . . . . . . . . . . . . . . . 44 other features . . . . . . . . . . . . 45 contacts . . . . . . . . . . . . . . . 45 more message features . . . 46 call times & costs . . . . . . . . 50 in call menu. . . . . . . . . . . . . 51 headset . . . . . . . . . . . . . . . . 52 network. . . . . . . . . . . . . . . .
menu map main menu e n s Messages • Create Message • Voicemail • Inbox • Info Services • Quick Notes • Outbox • Draft Q É Phonebook Recent Calls • Received Calls • Dialled Calls • NotePad • Call Times • Call Cost * t Games Office Tools • Calculator • MyMenu • Alarm Clock • Calendar • Stop Watch • Quick Dial* • Fixed Dial* • Service Dial* • STK * w r l Settings • (see next page) FM Radio Personalise • Home Screen • Main Menu • Colour Style • Greeting • Wallpaper • Screen Saver • Quick Dial* Ring Sty
settings menu Call Forward • Voice Calls • Cancel All • Forward Status Phone Status • My Tel.
Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.* Safety Information Exposure to Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting. When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.
• Give full attention to driving and to the road. Using a mobile device may be distracting. Discontinue use if you can’t concentrate on driving. • Use handsfree operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require. • Do not place a mobile device in the airbag deployment area. Responsible driving practices can be found in the “Smart Practices While Driving” section in this user’s guide and/or at the Motorola Web site: www.motorola.
Symbol Definition Seizures/Blackouts Listening at full volume to music or voice through a headset may damage your hearing. Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.
your body. If you continue to have discomfort during or after such use, stop use and see a physician. FCC Notice to Users The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
Use and Care Use and Care To care for your Motorola phone, please keep it away from: 14 liquids of any kind dust and dirt Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the phone. Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials. extreme heat or cold cleaning solutions Avoid temperatures below 0°C/32°F or above 45°C/113°F.
European Union Directives Conformance Statement EU Conformance Hereby, Motorola declares that this product is in compliance with: Approval Number from your product’s label in the “Search” bar on the Web site. • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives 0168 Product Approval Number The above gives an example of a typical Product Approval Number.
Caring for the Environment by Recycling Recycling Information This symbol on a Motorola product means the product should not be disposed of with household waste. Disposal of your Mobile Device and Accessories Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority.
get started about this guide Tip: Press the centre key s or Select to select a highlighted option. This guide shows how to locate a menu feature as follows: Find it: s > s Recent Calls > Received Calls This means that, from the home screen: 1 2 3 Press the centre key s to open the main menu. symbols This means a feature is network/subscription dependent and may not be available in all areas. Contact your service provider for more information.
SIM card battery Your Subscriber Identity Module (SIM) card contains battery use and safety personal information like your phone number and contacts. It can also contain your voicemail and text • Motorola recommends you always use Motorola-branded batteries and chargers. The message settings. warranty does not cover damage caused by If you put your SIM card in another phone, that phone non-Motorola batteries and/or chargers. uses your phone number.
• Remove the battery and inspect it to • confirm that it bears a Motorola “Original Equipment” hologram; • • dry place. • • Avoid damage to your battery and/or If there is no hologram, the battery is not mobile device. Do not disassemble, open, a qualified battery; crush, bend, deform, puncture, shred, or submerge the battery or mobile device.
causing the battery to become very hot, which could cause damage or injury. install the battery 1 Promptly dispose of used batteries in 032375o accordance with local regulations. Contact your local recycling centre for proper battery disposal. Warning: Never dispose of batteries in a fire because they may explode. Before using your phone, read the battery safety information in the “Safety and General Information” section included in this guide.
battery removal Tip: M otorola batteries have circuitry that protects the battery from damage from overcharging. N ote: Your battery is intentionally tight fitting to ensure consistent connection. turn it on & off charge the battery To turn on your phone, New batteries are not fully charged. Plug the battery charger into your phone and press and hold O for a few seconds or until the display turns on. an electrical outlet. Your If prompted, enter your four-digit unlock code.
make a call adjust volume To make a call, enter a phone number and press N. You can adjust the volume during a call by pressing To hang up, press O. S up or down. To mute a call, press s and select Mute. Tip: Is your caller saying they can’t hear you? Make sure your finger is not covering the microphone (see page 2).
2 Enter a name and other details for the phone number. To select a highlighted item, press the centre key s. 3 Press DONE to store the number. call a stored phone number Find it: s > n Phonebook 1 Scroll to the entry. 2 Press N to call the entry. Shortcut: In Phonebook, enter the first letters of an entry to get to it quickly.
basics Press the navigation key S up, down, left, or right to home screen select items in the home screen. When you turn on your phone, the home screen displays. To dial a number from the home screen, press number keys and N. Service Provider 10/15/08 Headset Active M x t s Left Soft Key Label PH.BOOK G 8:45 am MESSAGE Right Soft Key Label from this example. Soft key labels show the current soft key functions.
indicator indicator Signal Vertical bars show the strength of Strength the network connections. Active Call Indicates activity level of one or two lines (when two-line SIM card is used): You cannot make or receive calls when you see !. ? = call connected (single line) Note: If another network is available, > = call forward on (single line) you may be able to make emergency @ = active call on line 1 even when your phone displays !.
external display indicator Ring Styles Indicates the Style setting under Ring When the phone flip is closed, the following indicators Style: can appear on the external display: y = Loud Ring z = Soft Ring Î = Vibrate ™ e Ó = Vibe then Ring New Messages New Indicates when you receive new Message messages: r = text message t = voicemail message basics Shows an incoming call.
enter text entry method Some screens allow you to use the keypad to enter Tap language Enter letters and numbers by text, such as when you compose a message: P pressing a key one or more times & AB P (see page 28). zå Msg 0 Tap Extended à Enter letters, numbers, and symbols by pressing a key one or more times (see page 28). Press INSERT to insert a Template. Includes more characters than Tap.
iTAP™ method To insert a letter combination from the bottom of The iTAP software combines your key presses into common words, and predicts each word you enter. For example, if you press 2775, your phone displays a list of word combinations such as Appl, Aspj, an Aspk. the screen, press S right or left to highlight the combination you want, and press SELECT. To insert a suggested word, press S up.
text entry tips To enter a space, press *. Note: The send/end key on wired headsets is not supported on this phone. Use the N and O keys on the phone to answer and end calls. To enter punctuation while entering text, press 1 repeatedly to enter a punctuation mark or other character.
lock & unlock phone You can lock your phone with a four-digit code to keep others from using it. Note: You can make emergency calls on a locked phone (see page 40). A locked phone still rings or vibrates for incoming calls or messages, but you need to unlock it to answer. To lock your phone: Find it: s > w Settings > Security > Phone Lock > Lock Now or Automatic Lock Enter the four-digit unlock code and press OK.
tips & tricks From the home screen (page 24), you can use To... Do this... speed dial a Press and hold the number key for number the desired entry’s speed dial shortcuts: To... Do this... see recently Press N. number. dialled numbers use Press the left and right soft keys application or the navigation key S. shortcuts access Press and hold the 1 key to voicemail access your voicemail messages. change ring Press and hold the # key to style change ring styles.
customise change home screen shortcuts Find it: s > l Personalise > Home Screen > Home Keys options options Left Soft Key Choose the feature that opens when you press the left soft key. icons. change main menu appearance Up, Down, Choose the features that open when you press the navigation key (S) up, To change your main menu appearance to either Left, Right Icons Show or hide the home screen shortcut down, left, or right in the home screen.
reorder main menu 2 hold s until the MyMenu confirmation appears, To reorder your main menu, press s > l Personalise > Main Menu > Reorder. Press Grab to select the main menu item, then scroll to the new position and press Insert. With the desired option highlighted, press and then select Yes. 3 Press Done to accept the assigned key number, or scroll to Key and press Change to assign a different one.
1 Select Style by pressing s. To create an alert tone: 2 Scroll to a ring style and press s. 1 Scroll to Empty Ring and press SELECT. set alerts 2 With Notes highlighted, press CHANGE. Set alerts for different events, such as getting a 3 Enter the notes you want and press OK when finished. message in your inbox or receiving a call. Tip: To learn more about how to enter notes, Find it: s > t Ring Styles 1 Scroll to Style Detail and press s. 2 Scroll to an alert type and press s.
answer options You can use different ways to answer an incoming call. To turn on or turn off an answer option: Find it: s > w Settings > In Call Setup > Answer Options Find it: s > w Settings > Initial Setup > Backlight To select the colors used for indicators, highlights, and soft key labels: Find it: s > l Personalize > Colour Style To conserve power, you can set the phone to turn off options Multi-key On the screen when the phone is not in use. The screen Answer by pressing any key.
screen saver Note: To conserve battery life, turn off the screen saver. Set a picture as a screen saver image. The screen saver displays when the phone is being charged and there is no activity. colour style Find it: s > l Personalise > Screen Saver To choose a Colour Style (or skin) that sets the look and To select a screen saver 1 Scroll to Picture and press s. 2 Scroll to the picture you want and press s or Select (None) to turn off the screen saver.
calls To make and answer calls, see page 22. 1 Scroll to an entry. Note: A % next to a call means the call redial a number 1 2 From the home screen, press N to see a list of connected. 2 Press N to call the number. recently dialled calls. To see call details (such as time and date), Scroll to the entry you want to call and press N. press VIEW.
To show or hide your own phone number: option Create a new text message with Find it: s > w Settings > In Call Setup > My Caller ID the number in the To field. 1 Select Next Call Only or All Calls. Add Digits Add digits after the number. 2 Select Show ID or Hide ID. Attach Number Attach a number from the Contacts Send Message or recent calls lists. To show or hide your phone number for the next call only, enter the number and press the centre key s, then select Show ID or Hide ID.
To connect the two calls, press LINK. To speed dial a number: To end the call on hold, press the centre key s and 1 Enter the speed dial number for the entry you want to call and press #. select End Call On Hold. Press N to call the number.
2 Press the centre key s, then select EDIT. To set whether to use 1-touch dial to call the entries stored in your Phonebook, your SIM card, or your fixed dial list: Find it: s > w Settings > Initial Setup > 1-Touch Dial > Phone, SIM, or Fixed Dial 4 Scroll to No. and press CHANGE. 5 Press DONE to save the entry. 6 Enter a number for the entry and press OK.
not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
messages You can send and receive SMS/EMS and MMS 3 voicemail from the Messages feature. Each message type allows you to attach different objects. The available options are displayed in the Insert menu. Note: Your phone can store a maximum of 500 messages. When you finish entering the message text , press OK. multimedia messages as well as access your 4 To enter the phone of the message recipient, scroll to [One Time Entry] and press SELECT, then enter the number and press OK.
inbox for viewing later. To read messages in your Note: Your service provider may have assigned speed message inbox: dial number 1 for calling voicemail and may provide Find it: s > e Messages > Inbox additional information about using voicemail. Scroll to the message you want to read. Press READ to open the message. For MMS messages, your phone displays the media object, then the message. voicemail Your network stores the voicemail messages you receive.
FM radio Find it: s > r FM Radio 2 as the preset. To use the FM Radio you need to connect a stereo headset to the 2.5 mm headset jack. • select a radio preset Press S left or right to change the 1 frequency. • Press S up or down to adjust the volume. • Press Mute to mute the radio. 44 FM radio select the radio output You can play the radio through a stereo headset or a available radio stations. You can also use the > Set Frequency. Press S up or down to select a preset.
other features contacts features view entry features add new entry s > n Phonebook > [New Entry] s > n Phonebook Scroll to the entry and press VIEW. send message to entry Enter the name and number, select to store the entry on the Phone or SIM card, and press DONE when s > n Phonebook finished to save the entry. Scroll to the entry and press the centre key s, Note: Your phone’s memory limit is 500 entries. then select Send Message.
features features copy entry view memory available for entries s > n Phonebook s > n Phonebook Scroll to the entry and press the centre key s and Press the centre key s and select Phone Capacity or select Copy. Enter the memory location (Speed No.) SIM Capacity. where you want to copy the number and press OK. Note: Your phone’s memory limit is 500 entries. more message features Your SIM card’s memory limit depends on your carrier’s SIM card type.
features features quick notes view memory available for messages Quick notes are prewritten messages that you s > e Messages can send quickly. Press the centre key s and select Memory Meter. s > e Messages > Quick Notes To edit, delete, or send a quick note, press the centre key s. delete messages s > e Messages Scroll to Inbox, Outbox, or Drafts, and press SELECT, then scroll to the message and press the centre key s.
features features reminders text layout Set your phone to play reminder alerts for unread Set home screen text to be left justified or messages, missed calls, or voicemail messages centered: that you receive: s > l Personalise > Home Screen > Layout s > t Ring Style > Style Detail > Reminder set time and date change scroll option Set the highlight bar to stop or wrap around in s > w Settings > Initial Setup > Time and Date menu lists: greeting s > w Settings > Initial Setup > Scroll Change t
features features show or hide menu icons master reset Show or hide menu feature icons in the home Reset all options except unlock code, security code, screen: and lifetime timer: s > l Personalise > Home Screen > Home Keys > Icons s > w Settings > Initial Setup > Master Reset menu language To reset all options, you need to enter the Security Code s > w Settings > Initial Setup > Language (000000).
features call times & costs master clear Network connection time is the elapsed time from Reset all options except unlock code, security code, the moment you connect to your service provider’s and lifetime timer, and clear all user settings and network to the moment you end the call by pressing entries. O. This time includes busy signals and ringing.
in call menu features During a call you access the in call menu by pressing access list of contacts s. s > Phonebook features access a list of available phone lines s > My Tel Numbers Scroll to a line and press Select.
headset network features features auto answer (headset) service tone Automatically answer calls when connected Set your phone to beep whenever the to a car kit or headset: network registration status changes: s > w Settings > Headset > Auto-Answer s > w Settings > Network > Service Tone change volume call drop tone Press S right to increase and left to Set your phone to play an alert tone decrease the headset or speaker volume during a whenever the network drops a call.
office tools features see calendar event features set alarm s > É Office Tools > Alarm Clock > [New Entry] s > É Office Tools > Calendar Scroll to the day and press the centre key s, then scroll to Day View and press SELECT. Scroll to the event turn off alarm you want to see and press VIEW. When the display shows an alarm: turn off calendar event reminder To turn off the alarm, press Dismiss or O. When the phone displays and plays an event To set an eight-minute delay, press Snooze.
features features copy calendar event stop watch s > É Office Tools > Calendar s > É Office Tools > Stop Watch Scroll to the day and press the centre key s, then Press START to begin timing, STOP to stop timing, and scroll to Day View and press SELECT. Scroll to the event RESET to reset the stop watch. you want to copy and press VIEW. Press the centre key s and select Copy, then enter the date where you want to copy the event.
features features mute a call fixed dial Press the centre key s and select MUTE to mute a When you turn on fixed dialing, you can call call. Press UNMUTE to resume normal operation. only numbers stored in the fixed dial list. international calls If your phone service includes international dialling, press and hold 0 to insert your local Turn fixed dialing on or off: s > w Settings > Security > Fixed Dialing > On or Off international access code (indicated by +).
features attach number Insert an area code or other prefix for a phonebook entry, Fixed Dial number, or a number from the Dialled Calls or Received Calls list: While viewing the number, press the centre key s and select Attach Number. Select the list with the number you want to attach, then select the number.
service & repairs If you have questions or need assistance, we’re here to help. Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Centre at 1-800-331-6456 (United States), 1-888-390-6456 (/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Specific Absorption Rate Data SAR Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities.
Hearing Aid Compatibility with Mobile Phones Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
Information from the World Health Organization Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF WHO Information Product Registration Online Product Registration: direct.motorola.com/hellomoto/ Motosupport/source/registration.asp Product registration is an important step toward enjoying your new Motorola product.
Privacy and Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: • Monitor access—Keep your mobile device with you and do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available.
Smart Practices While Driving Drive Safe, Call Smart SM Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Go to www.motorola.com/callsmart for more information. Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow.
• Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.* • Call roadside assistance or a special non-emergency wireless assistance number when necessary.
index A B accessories 17 battery 18 address book charge indicator light 2 add entry 45 copy all entries 46 remove 21 battery, charge level 25 copy entry 46 delete entry 45 C edit entry 45 calculator 54 send message to entry 45 calendar view entry 45 add event or task 53 copy event 54 alarm set 53 alarm clock 53 event reminder 53 see event 53 set view 53 alert 33 answer a call 22 call attach a number 38 answer 22 auto answer 52 attach number 56 64 Driving Safety
barring 55 codes 29, 30 end a call 22 DTMF tones 55 colour setting 36 end key 2, 22 end 22 contact list external display 26 fixed dial 55 hold 54 picture ID 38 contacts 38, 45 F fixed dial 55 international 55 make 22 D mute 55 data status 25 G call a stored phone number 23 date 48 games 56 call timers 50 delete message 47 greeting 48 call times 50 delete text 29 call, active 25 dial a phone number 22 H centre key 2 dialled calls 37 handsfree change ring alert 22 display 24 c
soft key indicators 48 K quick note 42, 47 keypad volume 47 I message, new message 26 messages in call menu 51 L Incoming Call message 38 layout text 48 indicator lights 2 lock phone 30 receive 42 indicator, active call 25 send 42 mute 51 mute a call 55 indicator, battery charge level 25 M my tones 34 indicator, data status 25 make a call 22 MyMenu 33 indicator, new message 26 master clear 50 indicator, ring styles 26 master reset 49 N indicator, roaming 25 menu 32, 33 navigation
P received calls 37 security codes 29 passwords.
T phone 30 tap entry method 28 text edit 29 text entry 27 text entry method, numeric 28 V voice call indicator 26 voicemail 43 message indicator 43 text entry method, symbol 28 text entry method, tap extended volume 22 keypad 47 28 ring 47 text entry method,iTAP 28 text entry method,tap extended entry method 28 text layout 48 time 48 W wallpaper 35 WHO information 60 timers 50 tips & tricks 31 turn on/off 21 U unlock code 29, 30 US patent Re.
