9.957.074 00 PROFLAME SYSTEM TROUBLESHOOTING GUIDE This document is intended to be to be used by the appliance manufacturer only and is not to be distributed to field service personnel or the end user.
Scope This document is intended to be used in combination with the instruction manuals for each of the Proflame system components to aide in trouble-shooting and solving problems that may arise with the Proflame system. The appliance manufacturer’s instructions shall always supersede the information contained within this document.
by use of an OEM supplied conversion kit. The 880 valves can also be upgraded to 885 or 886 configurations by installing OEM supplied conversion/ kits. The Proflame 584 Digital Fireplace Control (DFC) is an automatic gas ignition system based on a single microcontroller core. This family of controls is suited to manage all functions related to ignition, flame sensing and supervision for atmospheric applications.
3 Basic configuration schematics Standalone Proflame system (Fig.1) ON / OFF CPI / IPI MODE Orange ON/OFF Green IPI/CPI Battery Holder Red Black 880/886 Proflame VALVE BATTERY 120 Vac INPUT 7 Vdc STABILIZED SUPPLY OUTPUT Chassis connection GROUND DFC DC SUPPLY Fig.
GTMFS Proflame system (Fig.2) REMOTE 120V OUT REMOTE MOTOR FCM-COM Orange Pilot Green Pink Receiver 14 Pin Connector Blue Split Flow RECEIVER 885 PROFLAME SPLIT FLOW GROUND TPTH TH ON / OFF Chassis connection Remote control DC SUPPLY DC SUPPLY IPI/CPI Fig. 2 CPI / IPI MODE GTMS Proflame system (Fig.
4 Tools Multimeter Flat-head Screwdriver Manometer Phillips-head Screwdriver Test Wire 5 Troubleshooting Before proceeding with the procedures in the following troubleshooting table, verify that the power supply (AC/DC adapter or Fan Control Module) is present and that the batteries inside the receiver and/or optional battery pack are fresh and installed with correct polarity. Make sure all the connections between the wire harnesses and system components are proper and positive.
Troubleshooting flow chart 1 If the DFC giving signal lock out. The board should be unlocked to reinitiate a pilot flame ignition (for the correct unlock sequence refer to the DFC Use and Installation Instructions) Pilot flame is ON NO Is the DFC board in lock out NO 1. Verify the electrical connections integrity and make sure they are in accordance with the relevant system wiring diagram. If necessary replace the wire harness. 2. Replace the DFC board. YES 1.
2 Main burner lights when the pilot only should light 1. Replace DFC board YES 2. Replace the gas valve 1. Verify the pilot flame fully engulfs the tip of the sense electrode. If not replace the pilot assembly. NO 2. Replace the sense electrode. 3. Carefully clean the electrical connections of the sense cable, and the DFC board sense cable connection. Pilot holds the flame? NO 4. Replace the sense cable, or the cable- sense electrode assembly, or the pilot assembly 5.
1. Replace the main burner orifice with a new orifice of correct size (partial blckage possible). Verify that the main burner flame modulates.If it does not modulate replace the gas valve. 3 2. Verify that the gas valve outlet pressure limits are in accordance with the manufacturer specifications. If not replace the gas valve. Main burner modulates properly? NO FOR MANUAL HI/LO VERSION 3. Verify the flame changes while rotating the HI/LO knob on the front of the gas valve.
4 Turn Fan ON via transmitter Fan turns on? NO Are you using remote transmitter GTMF or GTMFS? YES NO 1.Replace transmitter with GTMF or GTMFS version 1. Verify the FCM is connected to the AC Power and switch it ON. 2. Verify the electrical connections integrity and make sure they are in accordance with the relevant system wiring diagram. If necessary replace the wire harness. YES 3. Unplug the fan from the Fan outlet of FCM, and plug it into the appliance 120V supply. 3.
Receiver - transmitter troubleshooting flow chart Rx-TX comm Replace receiver battery with new ones Is receiver beeping? NO 1. Replace the receiver YES Replace transmitter battery with new ones 1. move closer transmitter to receiver Pushing ON/OFF button of transmitter is receiver beeping? NO 2. resynchronize the receiver and the transmitter 3.
OFF command troubleshooting flow chart OFF command 1. Verifiy transmitter-receiver communication Main burner turns OFF? NO 2. Remove the electrical wire connector from the EV1 (green base) and EV2 (red base) on the gas valve. If the main burner still remains lit continuously, turn off the gas supply to the appliance, and replace the gas valve. YES 1. Verify the status of the IPI/CPI switch. If the IPI/CPI switch is in CPI position the system behaves as expected.
6 Additional troubleshooting information 6.1 DFC power supply verification Battery supply test Switch off the FCM if present. Measure voltage between CN1.1 (+) and CN1.3 (-) at the DFC board (see wiring diagram in the DFC installation manual). The measured voltage should be between 4.4Vdc and 6.4Vdc. Less than 4.4Vdc could indicate drained batteries. To be also sure, each single battery level should be measured greater than 1.1Vdc. 6.2 AC/DC supply test Turn FCM ON or plug in the AC/DC adapter.
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