Teri™ Wire-Free Outdoor Battery Camera INSTALLATION GUIDE Tori_Instruction2.
TABLE OF CONTENTS Contents 1 4 WHAT’S IN THE BOX? MOMENTUM SECURE APP 6 6 9 14 18 26 PAIRING INSTRUCTIONS CAMERA INSTALLATION FEATURES TROUBLESHOOTING WARRANTY 2 Tori_Instruction2.
1 WHAT’S IN THE BOX Accessories Tori_Instruction2.
WHAT’S INCLUDED Before you Begin Check to make sure you have all the pieces and accessories that should be included in the box. For Smart Hub Installation Smart Hub Hub Power Cord Hub Power Adapter Ethernet Cable 2 Tori_Instruction2.
WHAT’S INCLUDED For Camera Installation Teri Camera (2) Ball Mount (2) Screw Mount (2) Mounting Sticker (2) Charging Adapter Charging Cable Mounting Screw (6) Wall Anchors (6) 3 Tori_Instruction2.
2 MOMENTUM SECURE APP Downloading the App Tori_Instruction2.
MOMENTUM SECURE APP • • Download the Momentum Secure App from the Apple App Store or Google Play Store. Create a new account with your email address or login to your existing account. 5 Tori_Instruction2.
3 PAIRING INSTRUCTIONS Connecting the Smart Hub Pairing Tori_Instruction2.
PAIRING INSTRUCTIONS STEP 1 - Connect the Smart Hub 1. Connect the ethernet cable to the Smart Hub and WiFi router. 2. Power the Smart Hub by connecting the Hub power adapter to a nearby outlet. 3. Wait for the indicator light to turn solid blue. 7 Tori_Instruction2.
PAIRING INSTRUCTIONS STEP 2 - Pair the Smart Hub and Camera 1. 2. Tap the + icon to add a new device. Select the Teri camera option. 3. Follow the on-screen app instructions to complete the pairing process. 8 Tori_Instruction2.
4 CAMERA INSTALLATION Installation Height Mounting Tori_Instruction2.
CAMERA INSTALLATION Camera Placement • • • It is recommended to install the camera between 7-10 ft off the ground for the best performance. Avoid installing in places where the camera will be directly exposed to sunlight. Make sure you pick a spot where the camera will still get good wireless signal strength. 10 Tori_Instruction2.
CAMERA INSTALLATION Choosing your Mount Ball Mount • • • Screw Mount You will find two types of mounting bases in the box. Choose one that you’re more comfortable with using. Ball Mount: Magnetically attaches to the back of the camera. Screw Mount: Screws into the back of the camera’s screw-hole. 11 Tori_Instruction2.
CAMERA INSTALLATION Ball Mount Installation 1. For hard surfaces like stone, brick, or stucco, drill a hole using a 9/64 inch (3.55mm) drill bit, then insert the wall anchor. * Note: if you have a softer surface like wood, 1 you can skip this step. 4 2 2. Drill the screw into the surface or wall anchor. Make sure you leave a bit of the screw exposed. 3. Hang the ball mount onto the exposed screw. 4. Attach the camera to the ball mount. Make sure to adjust the camera angle as necessary.
CAMERA INSTALLATION Screw Mount Installation 1. For hard surfaces like stone, brick, or stucco, drill holes using a 9/64 inch (3.55mm) drill bit, then insert the 3 wall anchors. * Note: if you have a softer surface like wood, 1 you can skip this step. 3 2. Place the screw mount over the marked holes on the surface, then drill the screws through the holes of the screw mount and into the surface or wall anchors. 3.
5 FEATURES Dashboard Key Features Tori_Instruction2.
FEATURES Menu Add Drevice Camera Preview Add Counter Dashboard Your dashboard is your app’s home screen where you can view your devices, menu, settings, history, and more. Home Tori_Instruction2.
FEATURES Motion Zones Create and customize up to 3 motion zones so you can focus on the most important areas of your home. When motion is detected, you’ll get an alert instantly to your mobile device. Human Detection Have the camera only alert you based on human-shaped objects to help avoid false alerts due to shadows, lighting, plants, and others. 16 Tori_Instruction2.
FEATURES Night Vision The Teri camera will make sure you stay protected day and night. The built-in infrared LEDs turn on automatically in low light condition and allows you see up to 32 feet in the dark. Free Cloud Storage Every camera comes with FREE 24-hr video history that can be played back from the app. You can even download the recordings directly to your mobile device for permanent safe-keeping. 17 Tori_Instruction2.
6 TROUBLESHOOTING Indicator Light Common Issues FAQs Tori_Instruction2.
TROUBLESHOOTING Indicator Light LED Color Description LED Color Description Solid Red Booting Solid Red Booting Blinking Red Offline Blinking Red Offline Blinking Red and Blue Pairing Mode Blinking Red and Blue Pairing Mode Solid Green Camera Synced Solid Green Synced with Camera Solid Blue Live stream/recording Solid Blue Online in Progress 19 Tori_Instruction2.
TROUBLESHOOTING Common Issues If your camera is having app or streaming connection issues, try these steps to correct the issue. Force close the app If you’re experience issues with the app, many times it can be resolved by restarting the app. Completely close the app on your mobile device then open the app again. Power cycle the Hub Unplug the hub, wait 10 seconds, then plug it back in. Reset the Smart Hub 1. To reset the hub, hold the Reset button on the back of the hub for about 10 seconds.
TROUBLESHOOTING Frequently Asked Questions Why can’t I find this device on the pairing list? Make sure that you’ve downloaded the correct Momentum Secure app from the app store. Do I need a microSD card to record videos? A microSD card is not necessary as every camera comes with free cloud storage that allows you to save recorded activity for 24 hours. Why can’t the Smart Hub read the microSD card? The hub can only support up to 128GB cards and must be in FAT32 format.
TROUBLESHOOTING Why is the video stream so slow? This may be caused by a slow connection from the camera. You can also try improving the video speed by lowering the video resolution from the camera settings. Why is the battery on the cameras running out so fast? It could be due to several reasons: • Excessive streaming, especially in highest resolution. • Excessive recordings. • Exposure to cold environments. • Continuously in night vision. • Poor connection to the Smart Hub..
TROUBLESHOOTING Will the cameras survive outside, even in extreme hot/cold climates? The cameras are IP65 rated at can withstand constant temperatures between 14°F – 122°F. If you’re in an area with extreme hot or cold weather, it’s best to make sure the camera isn’t directly exposed to the harsh environment. 23 Tori_Instruction2.
For further assistance, please see our help page at https://support.momentumcam.com. Disclaimers • Mobile device OS compatibility is subject to change as new versions are released. It is recommended to stay up-to-date with the latest OS versions to ensure the app will stay compatible. • App screens and functions may change overtime as we continue to improve our software. Please refer to our website for the latest guides available. FCC Compliance This device complies with part 15 of the FCC Rules.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
ONE YEAR LIMITED WARRANTY The Company hereby warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, be proven defective in material or workmanship within one year parts and 90 days labor from the date of original purchase, such defect(s) will be repaired or replaced with reconditioned product (at the Company’s option) for parts and repair labor. This limited Warranty is the purchaser’s exclusive remedy for any such defect(s).
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY HEREUNDER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN A PERIOD OF 30 MONTHS FROM THE DATE OF ORIGINAL PURCHASE.
Visit us: www.momentumcam.com Call us: 1.888.818.0436 Email us: help@momentumcam.com Momentum Secure app features: To help guide you through the features of the Momentum Secure app, please refer to the user manual linked in the app or visit: support.momentumcam.com Tori_Instruction2.
