9361 Home Cell V2.
9361 Home Cell V2 - Getting Started Guide SAFETY NOTES GENERAL: Please read this Getting Started Guide carefully before using the 9361 Home Cell V2. The 9361 Home Cell V2’s purpose is to provide improved mobile signal coverage inside your home. Do not use this device for any other purpose, as doing so may be dangerous.
SAFETY NOTES Model TX Output Power 9361 Home Cell V2.0 1900/850MHz 100mW 100mW 9361 Home Cell V2.0 1900/850MHz 20mW 20mW 9361 Home Cell V2.0 1700MHz 100mW 100mW 9361 Home Cell V2.0 1700MHz 20mW 20mW Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
9361 Home Cell V2 - Getting Started Guide SAFETY NOTES Industry Canada statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. French translation: Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence.
C ONTENTS Welcome .....................................................................................................................05 Unpacking your 9361 Home Cell V2 .............................................................................06 Overview of the 9361 Home Cell V2 ............................................................................06 9361 Home Cell V2 Status Indicators ...........................................................................08 Quick Setup.......................
9361 Home Cell V2 - Getting Started Guide WELCOME The Alcatel-Lucent 9361 Home Cell V2 provides enhanced mobile voice and data service within the home. It delivers high quality voice calls and faster, more reliable mobile data service. The Alcatel-Lucent 9361 Home Cell V2 connects to your broadband Internet service to deliver extended indoor mobile network coverage.
UNPACKING YOUR 9361 HOME CELL V2 9361 Home Cell V2 4 Channel Small Cell Getting Started Guide (this document) 9361 Home Cell V2.
9361 Home Cell V2 - Getting Started Guide OVERVIEW OF THE 9361 HOME CELL V2 Status Indicators On / Off Button SIM Card Slot Power Reset Button LAN1 Port (connect to high-speed Internet service 7 GPS Antenna Connector LAN2 Port (connect to 3rd party device such as computer)
361 HOME CELL V2 STATUS INDICATORS Status indicators only become visible when the Alcatel-Lucent 9361 Home Cell V2 is powered and the appropriate feature is operational. Power Status OFF: Device Powered Off ON: Device Powered On Blinking: Problem Detected IP Connection Status OFF: Device not connected to IP network. ON: Device connected to IP network. Blinking: System is initializing (booting, connecting, registering, performing auto-configuration or network listening).
9361 Home Cell V2 - Getting Started Guide QUICK SETUP Installing the Alcatel-Lucent 9361 Home Cell V2 is simple and can be done in around 10 minutes. The following instructions will guide you through the Quick Setup process. Step 1: Insert the SIM card (optional) If your mobile operator provided a SIM card to use with the 9361 Home Cell V2, make sure the 9361 Home Cell V2 is switched off and then insert the SIM card into the SIM card slot on the side as shown next.
QUICK SETUP Step 3: Use Stand “OR” Mount on wall The 9361 Home Cell V2 can be either free standing on a flat, sturdy surface or wall mounted. For a free standing installation, place the 9361 Home Cell V2 in the wall bracket/stand with the back of the 9361 Home Cell V2 facing the taller part of the wall bracket/stand as shown.
9361 Home Cell V2 - Getting Started Guide QUICK SETUP To wall mount the 9361 Home Cell V2, first fix the wall bracket/stand to the wall as Stepin 5: Connectivity shown the Broadband below illustration. Use the stand’s screw holes as guidelines to drill 2 fixing points. Use the 2 cheese head screws provided to mount the stand on the wall with the screw holes at the top. Pull the stand downwards so the screws lock into position.
QUICK SETUP Insert the legs of the stand/bracket into the slots on the back of the 9361 Home Cell V2 and pull down to lock into position. Note: The 9361 Home Cell V2 Base is less than 1 kg and can be easily mounted on any flat sturdy wall.
9361 Home Cell V2 - Getting Started Guide QUICK SETUP Step 4: Connect the Ethernet cable: Connect the yellow Ethernet cable to an available Ethernet port on your DSL/Cable router. Step 5: Connect the External Power Supply: Connect the AC power adaptor cord to an available power socket. Switch on the 9361 Home Cell V2.
QUICK SETUP Step 6: Broadband Connectivity After approximately two minutes (for initial installation this may take up to 90 minutes if it is the first time you turn on), the 9361 Home Cell V2 connectivity and GPS indicators will begin to blink. If the connectivity status indicator is off, go to the troubleshooting section of this guide for help.
9361 Home Cell V2 - Getting Started Guide FINAL CHECKS & MAKING YOUR FIRST CALL Authorized Users The 9361 Home Cell V2 is configured to only allow service for authorized mobile phones. The first mobile phone SIM card details you provided to your mobile phone service provider is pre-configured to work with the device during auto-configuration. To allow other users to connect to your 9361 Home Cell V2, you must register them with your mobile phone service provider.
FREQUENTLY ASKED QUESTIONS (FAQ) How do I know that I am using my 9361 Home Cell V2 service? Your mobile phone display will automatically indicate if you are within Femtozone signal range. If registered and configured properly your mobile phone should display a Femtozone service message and an associated signal indicator.
9361 Home Cell V2 - Getting Started Guide TROUBLESHOOTING Problem Possible Cause Solution No indicators on AC power plug not connected Confirm the 9361 Home Cell V2 is switched on and the AC power adaptor is connected and also switched on. Wait a few seconds and the power indicator should illuminate. Femtozone service not working SIM card missing or not inserted correctly. Confirm the mobile operator provided SIM card is properly inserted in the 9361 Home Cell V2’s SIM card slot.
TROUBLESHOOTING Problem Connectivity indicator Blinking Femtozone service not recognized by my mobile phone(s) Experiencing poor (weak) Femtozone coverage Cannot add a new mobile phone to my Femtozone Service Possible Cause 9361 Home Cell V2 not registered Solution Contact your Mobile Phone Service Provider if the problem continues. Connection not Make sure IP security settings (IPSec) tunnels established with are allowed on your DSL Router / LAN.
9361 Home Cell V2 - Getting Started Guide TROUBLESHOOTING Problem GPS indicator OFF 19 Possible Cause Solution No GPS location fix. Connect a GPS antenna cable (not included) and turn the 9361 Home Cell V2 off and back on. Make sure the antenna runs near a window.
TROUBLESHOOTING Power Hardware Failure Connectivity OFF Max # of calls Active Call ON Flashing ON ON Back haul Congestion GPS ON Flashing Flashing ON OFF OFF Flashing When the 9361 Home Cell V2 is preparing to provide service, it may automatically reboot if it has a problem connecting to your service provider’s network. The pattern of status indicators lights which it shows during start up will be repeated.
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