Nurse Call System User Guide For the latest compatability information visit www.mircom.com/deviceguide LT-2076 Rev. 1.
Table of Contents 1.0 Introduction 5 1.1 About this User Guide .................................................................................................... 5 1.2 Contact Us ..................................................................................................................... 6 1.2.1 General Inquiries ............................................................................................................ 6 1.2.2 Customer Service ...........................................
6.3.6 Automatic Alarm Initiating Devices ................................................................................. 14 6.3.7 Software ......................................................................................................................... 14 6.3.8 Alarm Notification ........................................................................................................... 14 6.3.9 Telephone Lines ..............................................................................
1.0 Introduction 1.1 About this User Guide This user guide describes how attendants use the Dashboard Nursing Station software (Dashboard). With Dashboard, attendants can manage their shifts, get information about patients, find other attendants, check alerts, and more. This user guide covers the following models: • NC-2000 Patient Unit • NC-500 Pendant • NC-103 Pull Station • NC-210 Beacon • NC-220 ZF3 This user guide covers the following sections of the site: LT-2076 Rev 1.
Introduction 1.2 Contact Us For General Inquiries, Customer Service and Technical Support you can contact us Monday to Friday 8:00 A.M. to 5:00 P.M. E.S.T. 1.2.1 General Inquiries Toll Free 1-888-660-4655 (North America Only) Local 905-660-4655 Email mail@mircom.com 1.2.2 Customer Service Toll Free 1-888-MIRCOM5 (North America Only) Local 905-695-3535 Toll Free Fax 1-888-660-4113 (North America Only) Local Fax 905-660-4113 Email salessupport@mircom.com 1.2.
2.0 Dashboard In the Dashboard section of the site, you can see active alerts and activity. Building List Wing View Map Floor View Alerts List Figure 1 2.1 Alert Info Dashboard Campus, Building, Wing, and Floor A campus is a group of buildings that is managed by the MiCare system. A building is divided into wings, and wings are divided into floors. Floors are referred to by their campus, wing and floor names, for instance Head Office / West Wing / Second Floor.
Dashboard 2.2 Alerts Icons beside each building indicate the alerts in that building. 2.3 • Numbers in red • Numbers in blue indicate emergency alerts. indicate maintenance alerts. Alerts List Alerts appear in the Alerts List. To see alert information • Click the alert in the Alerts List. The Alert Info area shows the location, the cause, and the time of the alert. To see the location of an alert • Click the icon to the left of the alert in the Alerts List.
Dashboard 2.4 Activity In addition to sending alerts to Dashboard, a device can perform other actions such as sending a message to an email address, a pager, or a phone number. These actions appear in the Activity tab in the Alerts List. The Activity tab lists the device’s name, its room, the date and time it performed the action, and the output and level. Output: This indicates the kind of action the device performed. Outputs can be the following: • Call: The device phones an individual or group.
3.0 Manage My Shift In the Manage My Shift section of the site, you manage all aspects related to your shifts (for example, the start of your shift, the end of your shift, and breaks). You must log in at the start of your shift and log off at the end of your shift. 3.1 Logging in to Dashboard To log in 1. Click Manage my Shift. 2. Type your PIN in the PIN field, and then click Login. You were given a PIN by the administrator. 3.2 Starting your Shift To start your shift 1.
4.0 Patients and Attendants 4.1 Patients The Patients section lists all the patients in the campus. To view information about a patient • Click View Profile. 4.1.1 Check Ins Check Ins are days and times that the patient is required to check in to Dashboard. If a Check In is specified, then the patient must activate the associated device once during the time period. If the device is not activated, then an alert is sent.
5.0 Active Alerts The Active Alerts section shows the same information as appears in the Alerts List (see 2.3 Alerts List on page 8). It is designed to be viewed on a mobile device, such as a phone. Figure 2 Active Alerts To search for an alert in a certain building, wing, or room • Type a building, wing or room in the Filter Items field. To acknowledge or decline an alert 1. Click the arrow next to the alert. 2. Click the Accept button or the Decline button.
6.0 Warranty and Warning Information 6.1 i 6.2 Warning Please Read Carefully Note to End UsersThis equipment is subject to terms and conditions of sale as follows: Note to Installers This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention of the users of this system.
Warranty and Warning Information may fail to operate as expected. Regular testing and maintenance will keep the system in good operating condition. 6.3.4 Compromise of Radio Frequency (Wireless) Devices Signals may not reach the receiver under all circumstances which could include metal, water, or concrete objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference. 6.3.
Warranty and Warning Information 6.3.10 Insufficient Time There may be circumstances when the system will operate as intended, yet the occupants will not be protected from the emergency due to their inability to respond to the warnings in a timely manner. If the system is monitored, the response may not occur in time enough to protect the occupants or their belongings. 6.3.
Warranty and Warning Information 6.
Warranty and Warning Information Products which Mircom determines not to be repairable will be replaced by the nearest equivalent product available at that time. The current market price of the replacement product will be charged for each replacement unit. The preceding information is accurate as of the date of publishing and is subject to change or revision without prior notice at the sole discretion of the Company.
7.0 Special Notices 7.1 Industry Canada Notice This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux CNR sans licenses requises d'Industrie Canada.
CANADA - Main Office 25 Interchange Way Vaughan, ON L4K 5W3 Tel: (888) 660-4655 (905) 660-4655 Fax: (905) 660-4113 U.S.A 4575 Witmer Industrial Estates Niagara Falls, NY 14305 Tel: (888) 660-4655 Fax: (888) 660-4113 TECHNICAL SUPPORT North America Tel: (888) Mircom5 (888) 647-2665 International Tel: (905) 660-4655 © Mircom 2015 Printed in Canada Subject to change without prior notice www.mircom.
