Mimosa C5/C5c Client Manual Copyright © Mimosa. All rights reserved. http://client.help.mimosa.co/ The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Mimosa.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Table of Contents FAQ's .......................................................................................................................................................... 1 Setup ................................................................................................................................................... 1 Default IP Address ..........................................................................................
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Device Configuration ........................................................................................................... Rate Limit ............................................................................................................................ Link Configuration ............................................................................................................... Location .........................................
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Radios not associated ........................................................................................................................ No DHCP IP Address .......................................................................................................................... Low SNR ............................................................................................................................................ High PER ...
Mimosa Client Help Content Mimosa Clients Setup Default IP Address Mimosa client radios can be accessed via the wired interface, which can either be set manually to a static IP or changed dynamically via DHCP. Notes: The wired Ethernet interface is configured by default to use DHCP with a static failover to the IP address in the table below. Value Wired Ethernet IP Address 192.168.1.20 Subnet Mask 255.255.255.
Mimosa Client Help Content Mimosa Clients Setup Reset Process - Explains how to recover/reset a device if needed Copyright © 2014 Mimosa Page 2
Mimosa Client Help Content Mimosa Clients Reset Process Local Device Reset Product Applicability: C5, C5c This process is to restore the device to the factory state when the device is physically available. Follow these steps to reset the radio: 1. Disconnect the Ethernet cable from the radio. 2. Insert a paper clip into the hole next to the Ethernet port to depress the reset button (see image below). 3. Plug the Ethernet cable back in while holding the reset button down.
Mimosa Client Help Content Mimosa Clients Reset Process C5c Reset Button Copyright © 2014 Mimosa Page 4
Mimosa Client Help Content Mimosa Clients Reset Process After factory reset, access the device with the default IP address and password, then follow the unlock process again before reuse. It is also good practice to create a configuration backup such that it can be restored in the case of lost passwords.
Mimosa Client Help Content Mimosa Clients Reset Process Finding the Serial Number The Mimosa serial number is a 10-digit number used to differentiate radios. This unique number is used as part of the unlock process to ensure genuine product assurance. There are two ways to find the Serial number on a Mimosa radio: 1. On the back of the radio, you can find the serial number next to the QR code (see images below). 2.
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Mimosa Client Help Content Mimosa Clients Performance SNR Required for Each MCS The table below shows the SNR required for each MCS index as well as the modulation, coding and data rate per stream based on channel width in MHz. Note that each channel uses up to two streams. Examples: ● ● 2 x 80 MHz channels operating at MCS 8 with 4 streams would yield 1560 Mbps (390 Mbps * 4 streams). 1 x 40 MHz channel operating at MCS 6 with 2 streams would yield 270 Mbps (135 Mbps * 2 streams).
Mimosa Client Help Content Mimosa Clients Performance Error Vector Magnitude (EVM) The error vector magnitude or EVM describes how well the receiver can detect symbols (data) within a constellation of symbols on the I-Q plane for a particular modulation. It is the difference in RMS power between the point where a symbol is received and where the symbol should be. This difference is caused by noise. When analyzing EVM, the lower the number the better. EVM (dB) EVM (%) Assessment 0 100.0 Poor -5 56.
Mimosa Client Help Content Mimosa Clients Performance Quality of Service (QoS) Support Mimosa radios support four different L2/L3 QoS queues for traffic prioritization. Typically, an upstream router sets values for CoS (L2), or DSCP/TOS (L3) for specific traffic on the post-routing chain. After packets leave the router, they enter the radio where the traffic is queued and sent according to the packet marking.
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Mimosa Client Help Content Mimosa Clients Specifications Client Receiver Sensitivity Product Applicability: C5, C5C The table below shows sensitivity in dBm for each MCS index. Channel Width MCS Index 20 MHz 40 MHz 80 MHz 9 -70.5 -67.5 -64.5 8 -73.0 -70.0 -67.0 7 -75.5 -72.5 -69.5 6 -78.0 -75.0 -72.0 5 -80.5 -77.5 -74.5 4 -83.0 -80.0 -77.0 3 -85.5 -82.5 -79.5 2 -88.0 -85.0 -82.0 1 -90.5 -87.5 -84.5 0 -93.0 -90.0 -87.
Mimosa Client Help Content Mimosa Clients Specifications Enclosure Ratings The IP is short for International Protection Marking described in IEC standard 60529. This standard classifies and rates the degree of protection provided against the intrusion of solid objects and liquids into electrical enclosures. The two numbers that follow are used to specify the degree of protection. The higher the number, the better the protection. The first number refers to protection against solid objects.
Mimosa Client Help Content Mimosa Clients Specifications Power over Ethernet Specifications Voltage Specifications Mimosa radios require 48 volts, but they accept an input range of 44 to 57 volts on a wide variety of pin combinations. An input voltage of -48 Vdc is also acceptable. The Mimosa PoE for C5 provides 56 volts on 2 pairs of wires so there is less voltage drop over long cable runs up to 100 m (328 feet). C5 radios are compatible with passive PoE only. Do not use an 802.3at or 802.
Mimosa Client Help Content Mimosa Clients Specifications Related: Product Specifications: C5, C5c Copyright © 2014 Mimosa Page 15
Mimosa Client Help Content Mimosa Clients Installation Guide Client Installation Overview The C5 ships with this 2-page User Guide. Below are more detailed instructions for each step of the installation process. C5 1. Follow the Radio Unlock process. 2. Follow the Mounting and Grounding process. 3. Follow the POE Connection process. 4. Follow the Client Setup process. C5c 1. Follow the Radio Unlock process. 2. Follow the Mounting and Grounding process. 3. Follow the POE Connection process. 4.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding Mounting and Grounding the C5 This process ensures that the radio is securely attached to a building or tower and is grounded to protect against electrical discharge. Follow these steps to mount and ground the C5 Radio. 1. Attach the Bracket Assembly to a solid surface with four provided bolts. The holes at each end of the Bracket Assembly are spaced at 90 mm (3.54 inches) on center.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding 2. Mount the C5 on the J-Mount using the pipe clamp.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding 3. Attach to Earth Ground a) Attach a 6 mm2 (10 AWG) ground wire (not included) between the C5 and a suitable grounding location. The provided ground screw is M4 x 4mm with 0.7 thread. b) Install the Mimosa Gigabit NID at the entry point for Electrostatic Discharge (ESD) protection.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding 4. Prepare the Ethernet Cabling (not included) and provided protective boot. Push shielded CAT6 cable through hole in the bottom of the boot, applying the provided dielectric silicone around base of boot around cable entry. Crimp a metal RJ45 connector to the CAT6 cable and ensure that the cable shield makes contact with the metal shroud on the RJ45 connector. Apply dielectric silicone around top lip of boot.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding 5. Aim the radio using physical Elevation and Azimuth adjustments on the J-Mount, then check and tighten each of the 10 mm hex nuts until secure.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding Mounting and Grounding the C5c This process ensures that the radio is securely attached and grounded to protect against electrical discharge. Follow these steps to mount and ground the C5c Radio. 1. Mount the radio Attach the C5c to the desired pole location using the included pole clamp, or directly snap the C5c into an antenna supporting the integrated mount clips. 2.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding C 3. Attach to Earth Ground a) Attach a 6 mm2 (10 AWG) ground wire (not included) between the C5c and a suitable grounding location. The provided ground screw is M4 x 4mm with 0.7 thread. b) Install the Mimosa Gigabit NID at the entry point for Electrostatic Discharge (ESD) protection.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding 4. Connect Ethernet a) Prepare the shielded CAT6 Cabling (not included), and apply a bead of dielectric silicone to Ethernet pins. b) Remove the front plastic cover from the radio, connect the Ethernet cable, and then replace the cover.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding M Copyright © 2014 Mimosa Page 25
Mimosa Client Help Content Mimosa Clients Mounting & Grounding Network Interface Device (NID) Overview The NID serves two purposes: 1. It was designed first to protect against surge energy from entering a structure in compliance with electrical codes. There is no surge protection on the C5, PoE or G2, and only the C5 and NID have metal shielded Ethernet inputs.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding Security A security fastener tie point is included at the bottom of the NID to thwart and provide evidence of causal tampering. If an unauthorized party wishes to access the network, they could also cut and re-terminate the Ethernet cable in the absence of a NID. In either case, an they would need to bring their own DHCP router and DC power supply to access the customer’s router, which is presumably also protected by a suitable firewall.
Mimosa Client Help Content Mimosa Clients Mounting & Grounding Mimosa always recommends using shielded CAT6 cable for performance reasons. When using the NID, Mimosa recommends connecting the cable shield to metal end connectors at both ends of the cable.
Mimosa Client Help Content Mimosa Clients Power & Data Connections PoE Connections This process ensures the proper PoE connection to a power source, the radio and the LAN. 1. Connect the provided power cable between the power over Ethernet (PoE) adapter and a power source. A surge protector can be installed between the PoE and the power source, but it is not required. 2. Connect a shielded CAT6 Ethernet cable between the Ethernet port labeled "POE" on the GigE PoE adapter and the radio. 3.
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Mimosa Client Help Content Mimosa Clients Power & Data Connections Related: LED Status Indicators - External LED behavior based on device status.
Mimosa Client Help Content Mimosa Clients Client Setup Client Setup This overview is intended to assist the user with preliminary radio setup prior to deployment. Notes: ● ● Internet access is required to access firmware and online help resources. If the radio is connected to a DHCP server, the default IP addresses shown below will be different. 1. Download latest Firmware for your device. 2. Connect the PoE to the Radio. 3. Prepare your computer for use.
Mimosa Client Help Content Mimosa Clients Overview General Product Applicability: C5, C5c FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) this device must accept any interference received, including interference that may cause undesired operation.
Mimosa Client Help Content Mimosa Clients Overview Accessing the Graphical User Interface Accessing the graphical user interface (GUI) requires that the radio first be connected to power. The Power over Ethernet (PoE) connection process describes the steps to do this. Note that the GUI will be available approximately one minute after applying power. The GUI can be accessed in two ways to facilitate set-up and management. 1. Through the local Ethernet interface (LAN) 2.
Mimosa Client Help Content Mimosa Clients Overview Logging In After connecting via one of the access methods, the GUI will prompt you to log-in with a password. The default password is "mimosa", and should be changed immediately after login to protect your network since it gives the user read / write privileges. The password can be changed within the Preferences > General > Set Password panel of the GUI. If you are looking for the Mimosa Cloud Log In process, please see Manage User Guide: Logging In.
Mimosa Client Help Content Mimosa Clients Overview User Interface Overview When you first log in, you’ll notice that there is a title bar with the device name shown in the top-right corner, a navigation pane on the left, and a large content pane on the right. The default page shown in the content pane is the Dashboard, which shows a summary of overall performance at a glance, and highlights both radio and link parameters that affect link health.
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Mimosa Client Help Content Mimosa Clients Dashboard The Dashboard The Dashboard contains several panels used to group related items. The status panel at the top of the page shows the link SSID, the link status, Link Uptime since association, and Link Availability since the last reboot. Two of the values on this panel contain an information icon that shows more information when you click or hover over it with your mouse cursor.
Mimosa Client Help Content Mimosa Clients Dashboard Reading the Signal Meter Connected Link Received signal strength is shown in large text in the center of the control, and as a green indicator in the top dial. The objective is to align the green indicator with the blue bar as a guideline during antenna aiming. The resulting half-duplex PHY rates shown at the bottom of the Signal Meter control are correlated with the MCS, and represent raw data across the link without protocol overhead.
Mimosa Client Help Content Mimosa Clients Dashboard Reading the Performance Charts IP Throughput and Packet Error Rate (PER) are charted over 60 seconds in 5-second intervals. The newest data shows up on the right and scrolls to the left over time. You can toggle between the charts by clicking on the navigation circles at the bottom of the panel. If enabled, click on the cloud icon to view historical data within the Manage application.
Mimosa Client Help Content Mimosa Clients Dashboard Reading Device Details The Device Details panel shows two summary tables for the local and remote device configurations and their status. Click on the navigation circles at the bottom of the panel to toggle between the two tables. The table shows the following for both Local and Remote devices: ● ● ● ● ● ● ● ● ● ● Device Name - The friendly name given to each device.
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Mimosa Client Help Content Mimosa Clients Dashboard Reading MIMO Status Tables The MIMO Status panel contains two tables: Chains and Streams. Chains represent the physical medium (RF Tx/Rx values), while Streams represent data. Chains and Streams are not necessarily correlated one to one because the Rate Adaptation algorithm may periodically increase or decrease the number of data streams sent over the physical medium when reacting to interference.
Mimosa Client Help Content Mimosa Clients Dashboard The signal-to-noise ratio (SNR) is the difference between the Rx Power and Rx Noise, and is a measure of how well the local receiver can detect signals from the remote transmitter and clearly discern them from noise. Higher values are better (e.g. 30 dB is better than 10 dB). If two channels are selected, you may observe that SNR is much lower on one channel than the other.
Mimosa Client Help Content Mimosa Clients Dashboard Rate Adaptation dynamically adjusts both the MCS and the number of streams depending on RF conditions. Poor RF conditions (i.e. interference) causes PER to increase. PER and MCS are inversely correlated meaning that as PER increases, MCS decreases and vice versa. The radio usually uses 2 streams, but it may drop to one stream if RF conditions are poor.
Mimosa Client Help Content Mimosa Clients Channel & Power Reading the Spectrum Analyzer The Spectrum Analyzer actively scans the spectrum in the background to report on interference sources that may impact link performance. Click on the half circle icon in the upper right to toggle the graph's background color between black and white.
Mimosa Client Help Content Mimosa Clients Channel & Power Managing Channel & Power Settings The Channel and Power Settings panel allows for either automatic or manual changes to frequency, channel width, and power. When SRS (TDMA) is selected as the Wireless Protocol on the Link page, only the Power Override control is available. ● ● ● ● ● ● ● ● Source - The values on this page are inherited from the AP through wireless beacons.
Mimosa Client Help Content Mimosa Clients Link Device Configuration The Device Configuration panel shows the wireless mode for the device and contains controls to select supported wireless protocols. ● ● Wireless Mode - The C5 is a client of an Access Point, and this value cannot be changed. The C5c operates as client or station device depending on the selected band. In U-NII-1 and U-NII-4 bands, the C5c is a PTP client device. In U-NII-2 and U-NII-3 bands, the C5c is a PTMP station device.
Mimosa Client Help Content Mimosa Clients Link Rate Limit The Rate Limit panel contains controls to limit upstream and downstream throughput. ● ● Upstream Peak Rate (Mbps) - Enter the maximum throughput allowed for upstream traffic. Enter 0 to remove limits. Downstream Peak Rate (Mbps) - Enter the maximum throughput allowed for downstream traffic. Enter 0 to remove limits.
Mimosa Client Help Content Mimosa Clients Link Link Configuration Settings The Link Configuration panel includes controls to define the 5 GHz SSID and passphrase between radios: Link Friendly Name - A friendly name to describe the link between the Access Point (AP) and Client/Station. This name is used to differentiate amongst other links. Scan for SSID - Click this button to display a list of Access Point SSIDs. SSID - The wireless link name used by both radios.
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Mimosa Client Help Content Mimosa Clients Location Local Coordinates Enter the latitude and longitude of the local radio in signed decimal degrees with four digits after the decimal point (e.g. ##.####). These values are used to display the radio on a map within Mimosa cloud applications.
Mimosa Client Help Content Mimosa Clients Location Remote Coordinates Enter the latitude and longitude of the remote radio in signed decimal degrees with four digits after the decimal point (e.g. ##.####). These values are used to display the radio on a map within Mimosa cloud applications.
Mimosa Client Help Content Mimosa Clients Location Distance The calculated distance between radios based on the local and remote coordinates.
Mimosa Client Help Content Mimosa Clients Site Survey Reading Site Survey Results The Survey Results status table summarizes the results of a site survey, including the SSIDs broadcast by other devices, their configuration and capabilities. Note that the Site Survey function is only available on radios configured as a Station (versus AP). The table provides the following data per device found: SSID - The wireless link name advertised by each detected AP.
Mimosa Client Help Content Mimosa Clients General Setting a Device Name and Description The device name and description are local identifiers for administrative purposes, and are not used as part of the wireless link. ● ● Device Friendly Name - Name for the local device displayed on the Dashboard. Device Description - A more detailed device description (up to 150 characters) for administrative purposes.
Mimosa Client Help Content Mimosa Clients General Reading the Date/Time & Setting the Install Date The Time panel shows the current date and time in Coordinated Universal Time (UTC). The Install Date input box can be used for administrative purposes, but it is optional and has no other effect.
Mimosa Client Help Content Mimosa Clients General Setting a Password Enter the new password in both the New Password and Verify New Password input boxes to validate that they were typed correctly. To finalize the change, enter the existing password and then save. The default password should be changed during device configuration to protect your network. ● ● ● New Password - Enter the new password. Verify New Password - Re-enter the new password (to confirm).
Mimosa Client Help Content Mimosa Clients General General Miscellaneous Settings The Miscellaneous panel contains general functionality not described elsewhere. ● Unlock Code - Displays the code used to unlock the device.
Mimosa Client Help Content Mimosa Clients Management Setting the Management IP Address The Management IP panel contains controls for setting the device's network address, subnet, gateway and DNS servers. ● ● ● ● ● ● IP Mode - Select the preferred mode of network addressing: Static or DHCP+Static Failover. If Static is chosen, the device will always use the IP address that has been assigned.
Mimosa Client Help Content Mimosa Clients Management Enabling Watchdog The Watchdog panel contains controls to monitor a remote host and reboot the local device under configurable failure conditions. ● ● ● ● ● IP Ping Watchdog - Enables the IP Ping Watchdog feature, which resets the device if it cannot ping a certain IP after a number of retry attempts. Ping IP Address - Enter the IP address of the device to ping. Interval (Seconds) - Set the number of seconds (1-3600) between ping attempts.
Mimosa Client Help Content Mimosa Clients Management Management Services The Services panel holds controls to secure management traffic by specifying how it should be served over the network. ● ● ● ● Enable HTTPS - Use SSL to access the web interface of this device. Web Server Port - Indicate which TCP port will be used for the web server. This web server is for the web interface. Secure Web Server Port - Indicate which TCP port will be used for the secure web server.
Mimosa Client Help Content Mimosa Clients Management VLAN Management The VLAN Management panel allows the administrator to enable a VLAN (Virtual Local Area Network) for management traffic. When enabled, all Web Management traffic must originate from a device on that VLAN. ● ● Enable - Use the slider control to turn VLAN Management on or off. ID - The VLAN ID tag.
Mimosa Client Help Content Mimosa Clients Management Management Miscellaneous Settings The Miscellaneous panel contains controls to enable Mimosa Cloud Management and to select the Ethernet Port data rate, either automatically or manually. ● ● ● ● Mimosa Cloud Management - Enables the device to use Mimosa Cloud Management tools. Data will be collected and stored the Mimosa Cloud. Ethernet Port - Set the Ethernet port transfer rate or allow it to be automatically determined.
Mimosa Client Help Content Mimosa Clients Notifications Enabling SNMP Notifications Enable the SNMP service to allow SNMP requests and enable push notifications to a remote server. ● ● ● ● ● SNMP - Enable or disable SNMP service on the local device. SNMP Community String - Enter a string for use during client authentication. Contact - Specify an (optional) administrative contact for the SNMP system. Location - Specify the (optional) physical location for the SNMP system.
Mimosa Client Help Content Mimosa Clients Notifications Configuring SNMP Traps Define which traps (or notifications) are sent to the remote SNMP server. ● ● ● ● ● ● ● Critical Fault - Notification created if the device is forced to reboot. Boot/Reboot - Notification created if the system boots or reboots. Wireless Up/Down - Notification created if the device connects to (Wireless Up) or disconnects from (Wireless Down) another device.
Mimosa Client Help Content Mimosa Clients Notifications SNMP OID Reference - Summarized list of available values and where to find them on the GUI Copyright © 2014 Mimosa Page 67
Mimosa Client Help Content Mimosa Clients Notifications Enabling System Log Notifications Enable Syslog service on the local device to send traps to a remote Syslog server. ● ● ● ● Syslog Remote Log - Enable or disable Syslog service on the local device. Transport Protocol - Choose the desired protocol for the Syslog connection. Note that most devices send UDP messages by default. UDP is an unreliable transmission protocol, thus messages may get lost.
Mimosa Client Help Content Mimosa Clients Notifications Configuring System Log Traps Define which traps (or notifications) are sent to the remote server for the System Log. ● ● ● ● ● ● ● Critical Fault - Notification created if the device is forced to reboot. Boot/Reboot - Notification created if the system boots or reboots. Wireless Up/Down - Notification created if the device connects to (Wireless Up) or disconnects from (Wireless Down) another device.
Mimosa Client Help Content Mimosa Clients Firmware & Reset Performing a Firmware Update The Firmware Update panel displays the current firmware version and date, and allows the user to upload a new firmware image. The latest firmware image may be downloaded http://mimosa.co/firmware. Alternately, firmware can be pushed to the device automatically through the Manage application at manage.mimosa.co. ● ● ● Installed Version - The currently installed firmware version.
Mimosa Client Help Content Mimosa Clients Firmware & Reset Reset & Reboot the Device Reboot the device or reset it to its original factory settings. ● ● ● ● Factory Reset Device - Clears all configuration settings and locks the device. WARNING: This will delete ALL saved configuration settings and return the device to the locked factory state. You will be required to re-enter your unlock key upon device reset. The current version of firmware will remain, however.
Mimosa Client Help Content Mimosa Clients Backup & Restore Backup or Restore Configuration Settings The Backup and Restore Configuration panel contains controls for managing configuration settings files. ● ● Backup Current Configuration - Perform a configuration backup by downloading the mimosa.conf file. Restore Configuration - Click the Choose File button to upload a previously saved mimosa.conf file.
Mimosa Client Help Content Mimosa Clients Tests Diagnostic Tests Three types of tests are available within the Diagnostics section: Ping and Traceroute. Ping Test A low level ICMP test which indicates whether the target host is reachable from the local device. ● ● ● ● Destination Host - The destination IP Address of the device to ping. Packet Count - The number of packets to transmit during a ping. Packet Size (bytes) - The size of each packet to transmit during a ping.
Mimosa Client Help Content Mimosa Clients Tests Running a Ping Test A low level ICMP test which indicates whether the target host is reachable from the local device. ● ● ● ● Destination Host - The destination IP Address of the device to ping. Packet Count - The number of packets to transmit during a ping. Packet Size (bytes) - The size of each packet to transmit during a ping. Run Test - Click on the Run Test button to ping the destination IP address. Results are shown in corresponding table.
Mimosa Client Help Content Mimosa Clients Tests Running a Traceroute Test A network utility used to display the path and transit delay between the local device and a given destination across an IP network. ● ● Destination Host - The destination IP address for traceroute to send packets. Max Number of Hops - Choose the maximum number of intermediate devices (e.g. routers) through which packets must pass between source and destination.
Mimosa Client Help Content Mimosa Clients Logs Diagnostic Logs View Events and download diagnostic information to share with Mimosa Support. ● ● Event Log - This is a persistent (non-volatile) log of all significant events that occur. Support Info - Download a single file containing all information required by Mimosa Support to help with troubleshooting.
Mimosa Client Help Content Mimosa Clients SNMP Interface SNMP OID Reference Many SNMP implementations simply provide a MIB which requires a fair amount of study to locate specific values. We took it a step further and summarized them below for easy reference. Each table shows what values are available and where to find them within the GUI for comparison. General Information OID Object Output Example UI Location 1.3.6.1.4.1.43356.2.1.2.1.1.0 mimosaDeviceName.
Mimosa Client Help Content Mimosa Clients SNMP Interface 1.3.6.1.4.1.43356.2.1.2.4.1.0 mimosaWirelessMode.0 INTEGER: ap(1) Wireless > Link > TDMA Configuration > Wireless Mode 1.3.6.1.4.1.43356.2.1.2.4.2.0 mimosaWirelessProtocol.0 INTEGER: tdma(1) Wireless > Link > TDMA Configuration > Wireless Protocol 1.3.6.1.4.1.43356.2.1.2.4.3.0 mimosaTDMAMode.0 INTEGER: A(1) Wireless > Link > TDMA Configuration > Gender Traffic Split 1.3.6.1.4.1.43356.2.1.2.4.4.0 mimosaTDMAWindow.
Mimosa Client Help Content Mimosa Clients SNMP Interface WAN Information OID Object Output Example UI Location 1.3.6.1.4.1.43356.2.1.2.3.2.0 mimosaWanMac.0 Hex-STRING: 20 B5 C6 00 00 01 Overview > Dashboard > Device Details > 5 GHz MAC (Local) 1.3.6.1.4.1.43356.2.1.2.3.3.0 mimosaWanStatus.0 INTEGER: connected(1) Overview > Dashboard > Wireless Status 1.3.6.1.4.1.43356.2.1.2.3.4.0 mimosaWanUpTime.0 Timeticks: (18571300) 2 days, 3:35:13.
Mimosa Client Help Content Mimosa Clients 1.3.6.1.4.1.43356.2.1.2.5.11.0 SNMP Interface mimosaFlowControl.0 INTEGER: disabled(2) Preferences > Management > Miscellaneous > Flow Control Services Information OID Object Output Example UI Location 1.3.6.1.4.1.43356.2.1.2.8.1.0 mimosaHttpsEnabled.0 INTEGER: disabled(2) Preferences > Management > Services > Enable HTTPS 1.3.6.1.4.1.43356.2.1.2.8.2.0 mimosaMgmtVlanEnabled.
Mimosa Client Help Content Mimosa Clients SNMP Interface SNMP Notifications - Enabling SNMP on Mimosa products SNMP Traps - Configure outgoing notifications for specific events SNMP MIB Download - Available values in standard Management Information Base (MIB) format Copyright © 2014 Mimosa Page 81
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Troubleshooting Overview Power / Ethernet ● ● C5 LED Status Indicators Port flapping between 100/1000BaseT RF Tuning ● ● ● Association (Link) ● Throughput Radios not associated Intermittent Ping/GUI Access ● High PER Low SNR Low Rx Power Intermittent Access ● Reset Procedure ● Copyright © 2014 Mimosa Low TCP Throughput C5 Page 82
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide LED Status Indicators Product Applicability: C5, C5c Two LED indicators are located on the RJ-45 jack to communicate operational status: Ethernet (Yellow) and Power/Wireless (Green). The tables below describe the meaning of each LED's state: Off, On (solid), On (blinking), and Color. Power / Rx Signal Status LED Table The Power / Rx Signal Status LED indicates the presence of power, and communicates Rx signal strength.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Ethernet Status LED Table The Ethernet Status LED indicates activity for the wired network connection. The device is designed to perform best with a 1000BASE-T connection. While other port speeds are possible, they are not recommended because they create a data bottleneck that reduces end-to-end throughput.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Ethernet Troubleshooting Most Ethernet problems we see are related to cabling. The 1000BaseT standard is far more sensitive to coupled noise than 100BaseT, which is why we highlight in our documentation that shielded CAT6 is required for reliable operation. The cable shield should make contact with the metal Ethernet connector, and the metal Ethernet connector should make contact with the metal PoE receptacle (if applicable).
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Port Flapping (alternating between 100BaseT and 1000BaseT) It is possible for FM interference on a radio tower to couple into the cable on unshielded cable. If the cable shield is not connected properly on both sides, the shield can act like an antenna and introduce noise into the circuit. Router firmware incompatibilities can also affect Ethernet negotiation at 1000BaseT.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide 13. Try changing to the same static values on both router and Mimosa radio (e.g. force 100BaseT or 1000BaseT on both sides). The Ethernet port speed setting is located on the Management Miscellaneous Settings page. 14. If possible, try replacing the PoE Injector in order to determine if the port negotiation issue is with the Radio or the PoE Injector.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Troubleshooting Radio Association Radios may not associate for a number of reasons. Most commonly, because they are configured incorrectly or because of insufficient SNR. Note: Mimosa radios must be unlocked before operation. For help with the unlock process, click here. Check the Radio Configuration on Both Sides of the Link 1. Log into the radio GUI and click Wireless > Link. 2.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Troubleshooting Client DHCP Client radios may not receive a DHCP IP address for a number of reasons listed below. Check DHCP Server Reachability 1. If no clients have DHCP assigned addresses, log into either the A5 or C5 and ping the DHCP server (Diagnostics > Tests > Ping). 2. If the DHCP server does not respond, proceed to the next step Check Rogue DHCP Server Protection Settings 1.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Low Signal-to-Noise Ratio (SNR) The signal-to-noise ratio (SNR) is the single most important indicator of link health. It represents the magnitude difference between the Rx power and Rx Noise, which is positively correlated with the modulation coding scheme (MCS) index. Up to a point, the higher the SNR, the higher the MCS and resulting throughput. Troubleshooting Steps 1.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide High Packet Error Rate (PER) The Packet Error Rate (PER) is the number of packets with errors divided by the total number of packets sent within a 5-second period. Lower values result in higher modulation, while higher values indicate the presence of interference and result in lower modulation. Tx PER is an indication that the local radio did not receive an ACK from the remote radio, so is forced to retransmit the same information again.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Low Tx/Rx Power The Tx/Rx power per chain is shown on the Client List page on the A5, or on the Dashboard of the C5. Although the A5 transmits on 4 chains to optimize the signal, the C5 will only transmit and receive on a maximum of two chains. Follow these troubleshooting steps if you observe low Tx/Rx power.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Troubleshooting Low TCP Throughput RF Causes In some cases TCP throughput can be impacted by poor RF conditions (e.g. low SNR, high PER) that lead to higher or fluctuating latency. Ethernet Causes Low TCP throughput can also result from poor conditions on Ethernet either because of coupled noise and/or insufficient shielding. Please see the Ethernet Speed troubleshooting section for more details.
Mimosa Client Help Content Mimosa Clients Troubleshooting Guide Testing Throughput with iPerf Mimosa has found that iPerf, a tool for active measurements of the maximum achievable bandwidth on IP networks, provides the most reliable measure of TCP performance. Instructions for downloading iperf, building the executable for your environment, and usage are available at this link: https://github.