Hub - getting to know the features.
Colour screen to display status Thread W由 Dual to navigate menu Air quality sensor Speaker Sound sensor Time of flight sensor Light sensor Accelerometer to orientate screen Button fo「selection Pressu「e sensor Temperature/Hum吐ty Occupancy sensor 。
App - control from anywhere. Download from �PLAY STORE 嘻APP STORE 。 The Milieu opp allows you to control your environment at any time, from anywhere. With the app you can manage multiple hubs, and multiple locations. Hubs can be grouped together under properties, and you can switch between Hubs for easy control of all of your climate systems in one place.
Key features. Climate Control The climate control gives you complete control of your system. Environmental Display The environmental display shows real-time sensor readings. Change operating mode and target temperature with the cool, heart, dry, fan only and auto options. Timers and Schedules One-off timers can be set to change the system's operating mode for up to 24 hours.
Safety information.
Follow the relevant local and national codes and regulations when installing the thermostat. Use a qualified installer, if required for working on high voltage. Make sure connections are properly secured and wiring is as per local codes. Use only with compatible systems. Use with incompatible systems can cause damage to the thermostat and fire. This is a 24VAC device. Do not use on voltages greater than 30VAC. This device has magnets. May effect electronic devices, e.g.
System compatibility. Follow this guide if you have a 24VAC (non-communicating) system. If you have a communicating system, follow the "Installation Guide" available in the Adapter Kit. Milieu Climate works with 24VAC heating and cooling systems including gas, electric, oil systems, add-on cooling systems and heat pumps (forced air) with/without auxiliary and emergency heating. For more information, visit milieulabs.com.au/support 。 or email us at support@milieulabs.com.
WITH ADAPTER KIT: + Communicating systems + Most Japanese, Korean and Chinese systems 。
What's in the box? 。 Hub 。 Smart Base D Smart Base Cover 二 Trim Plate Power Base Power Base Cover
勹 言 USB-C Cable Solid Core Wires G> Wire Connectors G 1111 WallAnchorO !!! 国 � Security Screw Mounting Screws 0 。
。 485 Data+ B 485 Data - A // / I , 二 \ ,' .,I. , /' I 丁 What your wire connections mean.
--<、、 , A x u — 从石 立飞_ .,可__ RH gwicoB / 4 尸 霖汇 厅 lr , ., \i W2 AUX — I w, C OB \ / , \ /7' RH Second stage heating (conventional) Aux heating (heat pump) First stage heating (conventional) 24VAC common (always required) Heat pump reversing valve O setting - on during cooling B setting - on during heating 24VAC heat transformer Only used when there are two transformers I , 。
Cable labels.
A A II G I 0 I 二 W1 AUX IEI IR C �I 已 I� w, W2IAUX RC 。
Other things you might need.
Drill Parallel Pliers Wire Strippers Screwdriver Pencil 。
Where to install? If this is a new installation, select a location with good air circulation. Do no install near doors, windows or areas with high draught. Do not install in direct sunlight. If you are replacing an existing thermostat you may want to select a new location. You can use the Power Base to install the thermostat at a new location, still using the old location and wiring for the Smart Base.
If you are installing at the The Hub can be installed vertically or horizontally. same location as your The screen will automatically rotate. old thermostat, you can reuse existing wiring. You may need to run new wiring depending on the type of install you had. HINT: make sure the Smart Base is mounted for the orientation you'd like to use.
Distance between Hub and Smart Base. To ensure there is a good wireless connection between the Hub and the Smart Base, make sure the distance between the two is not more than 15m. The presence of walls and objects can affect the performance of the connection between the devices. If you are using the thermostat away from the Smart Base, make sure it has enough battery power or is connected to a USB charger. 。 The Hub can be used on battery power for up to 30 minutes, depending on the usage.
SMART BASE WITH COVER Di) )) (((( a HUB 0 15m maximum for best wireless connection WALL PLUG (Not provided) 。
Switch off power. For safety and security please switch off the power to your air conditioner system. This can be done through the master switch on your HVAC system or your circuit breaker box.
Remove old cover. Remove the cover off your old thermostat. Keep the wires connected for now. Some covers will pop off while others might require you to unscrew them. Please refer to the instructions for your old thermostat.
Do you have a "C" wire? Please check if you have a "C" wire connected. Your new thermostat will need one. 。 This should be labeled "C" on the wire terminals and is typically a blue or black wire.
RC RH G Y WC No"C" wire, but I have a spare wire. Gotopage41 � RC RH G Y WC No"C 霹 wire and no spare wire.
Your wire connections. Take a picture of the wire connections on your old thermostat. Use this for reference when you reconnect the wires to your new thermostat.
Label wires. With the wires still connected, use the labels provided on page 14 to label the wires on your old thermostat. If you have jumpe「wires connected, don't worry about them as they won't be needed. These labels will be useful for reference when reconnecting them to your new thermostat.
Remove old thermostat. Disconnect the wires and remove your old thermostat base from the wall. Again, don't worry about the jumper wires. Remove them along with 。 the old thermostat.
Prepare to install your Smart Base. Use the Smart Base to mark positions for screws on the wall. You can use a bubble level to make sure Smart Base is level. Depending on your wall material, a drill might be needed to secure your wall anchors.
Using the Trim Plate? You might want to use the Trim Plate to cover up the holes in your wall from the old thermostat. If so, place it on the wall first and screw the Smart Base over the top 。 of the Trim Plate.
Screw in your Smart Base. Bring the wires through the centre opening in the Smart Base and attach the Smart Base to the wall using the supplied screws. Again, depending on your wall material you may want to use the supplied wall anchors as well.
Connect the wires to the Smart Base terminals, / 。 Auxo 0 OB 即 。 tools towards it that's normal. C has magnets so it might pull your metal 伯 粕 NOTE: The Sma「t Base 5 = 荔 __ 5 = 世 一 巴 labeled wires. G w w o 氏 产 一 岱 _ _ 盔 __ _ 立 - 5 matching them with the : / f Connect wires.
Bulging wires? Carefully push any excess, bulging wires back through the hole so that they are not sticking out past the Smart Base. NOTE: The Hub will be placed over the Smart Base. Any wires sticking out might prevent the Hub from powering up.
Attach the Hub. Place the Hub on the Smart Base. This can be placed with the screen on the left or on the right; as you like. 。 I The hub will magnetically attach to the Smart Base. If needed, you can also secure the hub with the supplied security screw.
Switch the power back on. You can now switch the power back on to your HVAC system. This can be done through the master switch on your HVAC system or your circuit breaker box.
Power on! 。 Please follow the on-screen instructions to set up your device. \ Press and hold the front button to power the unit on. ` Congratulations! You just installed your new Milieu Climate Connected Thermostat.
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Label wires. Use the sticky labels provided on page 14 to label your spare wire as the "C" wire. Label the other wires as they are connected on your old thermostat. If you have jumper wires 。 connected, don't worry about them as they won't be needed.
Remove your old thermostat. Disconnect the wires and remove your old thermostat base from the wall. Again, don't wo「ry about the jumper wires. Remove them along with the old thermostat.
Prepare to install your Smart Base. Use the Smart Base to mark positions for screws, on the wall. You can use a bubble level to make sure Smart Base is level. Depending on your wall material, a drill might be 。 needed to secure your wall anchors.
Using the Trim Plate? You might want to use the Trim Plate to cover up the holes in your wall from the old thermostat. If so, place it on the wall什rst and screw the Smart Base over the top of the Trim Plate.
Screw in your Smart Base. the Smart Base and 。 Bring the wires through the centre opening in attach the Smart Base to the wall using the supplied screws. Again, depending on your wall material you may e want to use the supplied wall anchors as well.
Connect the wires to the Smart Base terminals, ` r Connect wires. -3= 3-33a} ] 问 matching them with the G labeled wires. 戏 W NOTE: The Smart Base 口 has magnets so it 氐 might pull your metal tools towards it that's normal.
Bulging wires? Carefully push any bulging, excess wires back through the hole so that they are not sticking out past the Smart Base. NOTE: The Hub will be placed over the Smart Base. Any wires sticking 。 out might prevent the Hub from powering up.
Attach the Hub. Place the Hub on the Smart Base. This can be placed with the screen on the left or on the right; as you like. The hub will be magnetically If needed you can also secure the hub with the supplied security screw. 。 attached to the Smart Base.
Go to your AC indoor unit. Go to your indoor air conditioner unit and open the access panel to the electronics board.
D 吁 o o C Dg 三三 忍 丿° D 口 DJ when finished. D Close the door panel D5 indoor unit board. 厂 "C" terminal on the 口l D0 口lD Connect it to the 二 your Smart Base. 总 总 D g 口D DD that was used for the "C" wire connection to D Locate the spare wire 言 Connection of spare wire.
Switch the power back on. You can now switch the power back on to your HVAC system. @) II I D 。 This can be done through the master switch on your HVAC system or you circuit breaker box.
Power on! Please follow the on-screen instructions to set up your device. \ Press and hold the front button to power the unit on. ` Congratulations! You just installed your new Milieu Climate Connected Thermostat.
Re-label wires. With the wires still connected, select any 2 wires and use the sticky labels provided on page 14 to label them as "R" and "C". TIP: If you have an "R" wire you should simply label this as "R".
Your wire connections. Take a picture of your wire connections with your labels on your old thermostat. It will be important to know what wires you labeled "R" and "C". Write them below.
Remove old thermostat. Disconnect the wires and remove your old thermostat base from the wall. Don't worry about any jumper wires connected. Remove them along with the old thermostat.
Prepare to install your Power Base. Use the Power Base to mark positions for screws, on the wall. You can use a bubble level to make sure Power Base is level. Depending on your wall material, a drill might be needed to secure your wall anchors. NOTE: Your Smart Base will be installed near your air conditioner indoor unit.
Using the Trim Plate? You might want to use the Trim Plate in order to cover up holes in your wall from the old thermostat. If so, place it on the 。 wall first and screw the Power Base over the top of the Trim Plate.
Screw in your Power Base. Again, depending on your wall material you may want to use the supplied wall anchors as well. 。 Bring the 2 labeled wires through the centre opening in the Power Base and attach the Power Base to the wall using the supplied screws. Make sure unused wires are capped/terminated before pushing them into the wall cavity.
C 厂 R 。 NOTE: The Smart Base has magnets so it might pull your metal tools towards it - that's normal. 曰。 All other wires can be pushed back into the wall. You do not need them. 飞 Connect the R and C labeled wires to the "R" and "C" sockets in the Power Base. 勹 Connect wires.
Bulging wires? Carefully push any excess, bulging wires back through the hole so that they are not sticking out past the Power Base. NOTE: The Hub will be placed over the Power Base. Any wires sticking out might prevent the Hub from powering up.
Go to your AC indoor unit. Go to your indoor air conditioner unit and open the access panel to the electronics board.
Locate where your wire connections are. Open the photo or check your notes to see which wires you labeled "R" and "C". If needed you will have to reconnect those wires to the "R" and "C" terminals on your indoor unit. Disconnect all other wires. You only need the "R" and "C" connections. Example showing user moving "W" wire to "C" terminal Make sure unused wires are capped/terminated before pushing them into the wall cavity. 勹丿 u DD DD0 口D Repurpose wires.
Prepare to install your Smart Base. Select a location to install your Smart Base. This should be relatively close to your indoor unit as you will need to connect wires to it. 。 A wood or plasterboard panel where you have access to the back for wiring is one suggestion.
Mark your drill holes. Using your Smart Base as a template, mark out the following holes: "7 2 x holes on the corners for the screw locations. "7 1 x hole in the centre for the cabling to come through.
Screw in your Smart Base. Screw the Smart Base in place using the supplied screws. 。 Again, depending on the material your screwing the Smart Base to, you may want to use the supplied wall anchors as well.
Wire Smart Base to indoor unit. We will now wire up connections from your indoor unit to the Smart Base. You will need several spare wires long enough to connect the Smart Base to the indoor unit terminals. Please see the next page for a detailed wiring diagram.
Heat/cool conventional system. D 扫 D 。 R C POWER BASE Installed on your wall where your Hub will go 0 i晶&息l R Y G W C DoQ o口 。 00口� ° 口 D 口DD � AC INDOOR UNIT Q 厂. �oo。 峪。二 g扛00 口 二 至o 至 品一 己一品 如 " DC RC V1 G W1 C SMART BASE Installed near your indoor unit.
Heat pump system. 息心M芯 D u 口 R Y GOB C ooQ D D 口 R C POWER BASE Installed an your wall where your Hub will go 。 品气己� 泣 OD [ , 口 DD口 ° D尼 亡] 口 口 eee .. 竺.0.0.空.门 . D AC INDOOR UNIT 竺.竺.�.空. � DD �J D 口 。口 符 Q RC Y, G OB C SMART BASE Installed near your indoor unit.
Gas system. D [t D 。 R C POWER BASE Installed on your wall where your Hub will go 0 a��i R G W C 。归�· 。 口 口 了 AC INDOOR UNIT Q 峪。二 。 厂. 至o 至 品一 己一品 �go �oo g扛00 口 如 " DC DD RC G W, C SMART BASE Installed near your indoor unit.
Attach the Smart Base Cover. Once you have finished wiring make sure any bulging wires are carefully pushed back through the hole so that they are not sticking out past the Smart Base. You can now place the cover onto the Smart Base. You can also close the panel door for your indoor unit.
Switch the power back on You can now switch the power back on to your HVAC system. 。 This can be done th「ough the master switch on your HVAC system or you circuit breaker box.
Attach the Hub. Place the Hub on the Power Base. This can be placed with the screen on the left or on the right; as you like. The hub will be magnetically attached to the Power Base. If needed you can also secure the hub with the supplied security screw.
Power on! 。 Please follow the on-screen instructions to set up your device. \ Press and hold the front button to power the unit on. ` Congratulations! You just installed your new Milieu Climate Connected Thermostat.
。
Troubleshooting. Reboot the Hub and Smart Base a. Hub - press and hold button for 10 seconds b. Smart Base - press and hold button for 10 seconds Wi-Fi 。 a. Does not connect try restarting your router Hub does not power up a. Check the Smart Base LED is on b. Check that the wires are inserted correctly into the Smart Base c. Try powering the Hub with the USB-C cable Air con does not start in the selected mode a. Check Smart Base LED is the correct colour for the mode you want b.
c. If modes do not sync between Hub and Smart Base: �check the connection by going to Settings> Technical �find "Thread", it should say connected �if says "Thread" says disconnected then try rebooting the Hub/Smart Base by pressing and holding the button for 10 seconds Mobile IOS and Android App a. If your opp says, property or Hub/Smart Base not found, wait 5 minutes b. Quit opp and reopen c.
Need more help? 84
Visit milieulabs.com.au/support Email support@milieulabs.com.
Warranty. This Milieu Labs manufacturer warranty (the "Warranty") is granted by Milieu Labs ("Milieu Labs Pty Ltd") to "You", the purchaser of the newly manufactured MilieuClimate Connected Thermostat.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion General Milieu Labs warrants the Product ta be free from defects in workmanship and materials for the Warranty Period.
If the Product is under Warranty, 7 7 You will be required on request 叩eu Labs support website for ownership of replaced defective parts predefined solutions, before troubleshooting of the Product, and such parts shall automatically contacting the customer service. which may include for example become the property of Milieu Labs. Customer Service When using the Product 7 Read the user manual first and to provide the Product's serial be returned for repair, original proof of purchase.
7 Describe the problem clearly and completely on the RMA request farm 7 Enclose a copy of this completed warranty card and a copy of Your sales invoice/receipt detailing the purchase of Your Product. (Please note: Milieu Labs reserves the right to request the original documents.) If You do not provide the requested documents for warranty validation, then the manufacture date of the Product as recorded by Milieu Labs will be deemed to be the date of purchase.
"7 the serial number af the Product, � In-usability of or damage to the Product caused by contamination has been altered, cancelled natural disaster, intentional or with hazardous substances, "7 obsolescence; "7 damage (accidental or other) to the Product that is cosmetic, meaning domoge that does under abnormal conditions; � damage to the Product caused by improper installation or improper connection; � not impact the operation and 7 -t fraud, theft, unexplained disappearance or wilful act,
loss of anticipated savings; loss of this Warranty the above limitations If You accept the repair, we will business; loss of opportunity; loss do not apply to You invoice You for the repair labour, Out of Warranty Cases: the Service Charge List.
request that Milieu Labs arrange When You lodge Your claim, You should provide a full description a courier to collect the Product exceed the remaining value of the of the Product and the reason for from You (This applies only if the Product, You agree to transfer the the claim. ownership of the Product to Milieu Labs in order to settle the invoice.
7 7 including a copy of the receipt If the claim is approved, we will deliver with the Product if it is delivered to Milieu Labs for repair; or the 「epai「ed or replaced Product back to You at our own cost. You will need to provide us with Your contact details so that we can return the Product to You. providing a copy to Milieu Labs Service Centre staff if You return Your Product to Your local Milieu Labs Service Centre.
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FCC Warning This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any inte rference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.