HANDHELD COMPUTER DH8 USER’S GUIDE BC ○
Revision History Revision Date 1.0.
Notice The company reserves the right to revise this publication or to change its contents without any notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
Radiation Exposure Statement RF exposure warming This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.
FCC (Federal Communications Commission) regulatory compliance EE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
EU Declaration of Conformity EE The device is hereby confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility Directive (2014/30/EU), Radio Equipment Directive (2014/53/EU) and Low Voltage Directive (2014/35/EU), if used for its intended use and that the following standards have been applied: 1. Safety Applied Standard(s): EN 62368-1: 2014/A11: 2017 2.
UKCA VI
Power Conservation This handheld computer consumes less power compared to conventional consumer computers. The power consumption may be further reduced by properly configuring the Power Management Setup. It is recommended that the power saving features be enabled even when not running on battery power. Power Management features can conserve power without degrading system performance.
Battery Precautions ⚫ Only use batteries designed for this handheld computer. Using incompatible battery types may cause explosion, leakage or damage to the computer. ⚫ Do not remove the battery from the computer while the computer is powered on. ⚫ Do not continuously use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer is able to continuously work with a damaged battery, the circuit damage may occur and possibly cause fire.
Water Resistance ME DH8 has a rating of IP67 under IEC standard 60529 (maximum depth of 1 meters up to 30 minutes) and was tested under controlled laboratory conditions. Although it has excellent protection, please do not use it as a diving equipment. Splash, water, and dust resistance are not permanent conditions when using the product continuously in extreme environments and resistance might decrease as a result of normal wear.
TABLE OF CONTENTS CHAPTER 1 – GETTING STARTED ............................................................. 1 UNPACKING .................................................................................................................. 4 APPEARANCE OVERVIEW ............................................................................................... 5 CHAPTER 2 – OPERATING INFORMATION ............................................... 8 WORKPLACE ..............................................................
CHAPTER 5 – DRIVERS AND APPLICATIONS......................................... 44 CHAPTER 6 – SPECIFICATIONS............................................................... 45 PLATFORM .................................................................................................................. 45 PROCESSOR ............................................................................................................... 45 MEMORY ...............................................................................
Getting Started Item Description Platform Intel Elkhart Lake Platform BIOS AMI OS Windows 10/ Windows 11* CPU Intel Atom® x6211E Processor 1.5M Cache, up to 3GHz Graphic Intel® UHD Graphics Memory – DDR4 SO-DIMM x 1 – 8GB/16GB/32GB DDR4 Touch Screen – – – – – – – Storage – m.2 2242 SATAIII SSD – 128GB/256GB/512GB/1TB 5.7” LCD* Resolution: 1280 x 720 Optical Bonding Resistive multi touch screen** Brightness (min.~typ.
Getting Started Item External I/O Description Remarks Right Side: – USB 3.1 Gen. 2 Type C x 1 – Type C supports data transfer, DP and PD (Power Delivery, 20V). – Ext. I/O expansion: By CDP. Bottom Side: – POGO Conn. (16 pin) x 1 – Signals: USB3.1 x1, USB2.0 x 1, 5V, GND Left Side: Please refer to PIC I. Optional Fischer I/O: Each function can *L3: Trade-off with Invisible only be chosen once. Choose 3 out of 4 mode SW/NV SW (CDP) options listed as below*: – Audio – RS232 – GLAN – USB2.
Getting Started Item Certifications Description – – – – – – – – – CE/FCC/UKCA WEEE REACH RoHS2.0 IP65 Optional IP67 MIL-STD-810H (1.5M drop test) MIL-STD-461G Optional GA Items Description Remarks – Energy Star: Internal Test – WHLK (Windows Hardware Lab Kit): Internal Test Remarks WLAN/BT – Intel® Wi-Fi 6E AX210 – Wi-Fi 4, 5, 6 – BT5.2 – Interface: PCIe (WiFi/USB (BT) – Form Factor: M.2 2230 – USB interface – Ublox Neo-M9N – Support GPS/ GLONASS/ Galileo – Beidou: TBD.
Getting Started Chapter 1 – Getting Started Unpacking The following components come with your computer. If anything is missing or damaged, please notify the dealer immediately.
Getting Started Appearance Overview Front 5 1 2 3 1. Light Sensor 2. LED Indicators 3. Display 4. Optional Embedded Digital Mic 5. Keypads 4 Rear 2 1 1. Primary Battery x 1 2.
Getting Started Left L1 L2 L3 Front 1 1. Optional Fischer I/O x 2 2. Optional Fischer I/O x 1 2 Optional Invisible Mode Switch (4 signals for 3 Fischer Connectors; non-repeatable) - USB 2.0 - Audio - GLAN - RS232 Note ➢ Fischer Options from L1 to L3: USB 2.0→Audio→GLAN→RS232. Right Front 1 1. USB 3.1 Gen.
Getting Started Top Front 1 1. Optional WLAN/BT Main ANT 2. Optional GPS ANT 3. Optional WLAN Aux. ANT 2 3 Bottom Front 1 2 1. Speaker 2.
Operating Information Chapter 2 – Operating Information Workplace A clean and moisture-free environment is preferred. Make room for air circulation. Remember to avoid areas from: ⚫ Sudden or extreme changes in temperature. ⚫ Extreme heat. ⚫ Strong electromagnetic fields (near television set, motor rotation area, etc.). ⚫ Dust or high humidity. If it is necessary to work in a hostile environment, please regularly maintain your workstation by cleaning dust, water, etc.
Operating Information Installing Operating System SW Your computer is designed to operate with Microsoft Windows 10 / 64-bit Operating System. Please connect your handheld computer with an external USB-interface drive to start the OS installation. Note: ➢ A USB hub may be required during installation to connect with an external USBinterface ODD, as the System USB port may not supply enough power. Please connect your USB hub with extra power supply to complete the installation.
Operating Information Shut Down & Force Shut Down Shut down Directly click (Shut down) from your OS to turn OFF the power of your computer. Before shutting down, please remember to save any unfinished works and close the applications to prevent your SSD from suffering possible data loss or damage. Shut down will turn OFF power of your workstation. If you want to start your handheld again, you need to turn it ON again by pressing the power button.
Operating Information Using Indicators & Keypad Your handheld computer is designed with LED indicators and backlight keypads for easy and quick operations. The description of each LED indicator and keypad functions are provided for your operational reference. LED Indicators LED Indicator Description Power*/ S3 Indicator Green/ Flashing Green Charge/ Battery Low Indicator Orange/ Flashing Orange *Power indicator pulsates on and off slowly during S3.
Operating Information Keypads Icons 1st Layer (White Legend) 2nd Layer (Blue Legend) FN Lock A1 Esc A2 F2 Windows Enter Rotation → Input Lock ↓ Power Button Fn Lock Key is used to switch other keypads into 2nd layer functions. To enable 2nd those functions, please 1. Press the Input Lock Key. 2. Fn Lock Indicator will light green. 3. Press the Fn Lock Key again to cancel the function. Input Lock Key is used to avoid unexpected inputs from keypads and touchscreen.
Operating Information System Manager System Manager is an application which allows users to access information (System, battery), and set RF device, function keys easily. 1. System Information 2.
Operating Information 3. RF Device Control Panel 4.
Operating Information Chapter Two - 15
Operating Information Available Function List None Open/ Execute a selected file Open URL in default browser Change display output Brightness up Brightness down Volume up Volume down Volume mute Launch on-screen keyboard Launch Windows Mobility Center Launch File Explorer Note: ➢ “System manager” is a universal app so some pages may be different according to your system. For example, function key setting page will be unavailable for those devices without user settable function key.
Operating Information Setting Light Sensor Light sensor mainly is to modify the LCD backlight by dynamically monitoring the brightness of the environment.
Operating Information Using Kensington Lock Slot Loop the lock cable around a stationary object such as a table and plug the Kensington Lock into the Kensington Lock Slot to lock it. Note: ➢ Kensington Lock is a widely available 3rd party product.
Managing Power Chapter 3 – Managing Power AC Adapter The USC-C Adapter performs two functions - It powers the computer from an external AC source. - It charges the computer battery. The Adapter automatically detects the AC line voltage (110V or 220V) and adjusts accordingly. EE The following are recommended when using the USB-C adapter - Use a properly grounded AC outlet. - Use one AC outlet exclusively for the computer. Having other appliances on the same line may cause interference.
Managing Power Battery The computer will automatically switch to battery mode when the external power source (AC Adapter or optional Vehicle Adapter) is disconnected. Battery Operating Time (Battery Life) Two 100% batteries serve approximately 6 hours of use (data of Getac). The operating time of batteries depends on how and where the device is applied. Functions such as playing multimedia and utilizing the device in a low temperature environment may be considerably power-consuming.
Managing Power Battery Level You may check battery status from Operating System. In Windows, you can click the power/ battery icon to reveal the battery gauge window. The following is the illustration of Battery Gauge in Windows OS. Note: ➢ EE If there are two batteries to be inserted, it is recommended to install the second battery after the status reading of the first battery is completed in OS, which will ensure the stability of battery status. ➢ Reading time may differ depending on models.
Managing Power Battery Power Saving Tips The computer comes with an intelligent power-saving feature. You may extend the battery life by: - Setup power saving functions in Operating System Power Management options (e.g. Windows Power Options). - Lower the intensity of the display by brightness control. - Turn the computer into standby (by Sleep or Power button) when it is temporarily not in use. - Shut down the computer when it will not be in use for longer period of time.
Managing Power Charging the Battery EE Plug in the AC adapter to start the battery charging. If the battery is already full, the sense circuitry will stop high current charge within several minutes. Charge indicator turns ON when the battery is charging and turns OFF when the battery charging is completed. There are two battery packs in the handheld computer; on the left side is the primary battery, and on the rear side is the second.
Managing Power Battery Maintenance & Storage Recommendations EE Battery power will decrease gradually in storage. The rate depends on “self-discharge rate” and the storage environment. Self-discharge rate of rechargeable batteries is approximately 1% per day. High humidity and high temperature accelerate discharge. Very low temperature may “freeze” the battery chemicals thus decrease the capacity.
Managing Power Battery Recalibration Battery recalibration allows a user to calibrate the GAUGE IC parameter of the battery pack. When the battery stays fully charged or in a low charge state for a long period of time, it causes the battery gauge to have some minor discrepancies. Therefore, users are recommended to carry out battery recalibration to correctly calibrate the battery GAUGE IC. To perform battery recalibration, please follow the steps as below: 1. Update BIOS & EC to the latest version. 2.
Managing Power Shutdown & Shipping Mode EE Chapter Three - 26
Managing Power ACPI Support Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. With ACPI and an ACPI-compliant operating system (such as Microsoft Windows), this feature will allow you to reduce the power consumption and conserve energy. By supporting ACPI, the AC adapter LED and the Power indicator LED will show in different ways.
Optional Devices BIOS Setup Chapter 4 – BIOS Setup Press [F2] at boot up to enter BIOS setup. Use arrow keys to select options and [+/-] to modify them. When finished, move to “Exit” and press [Enter] then confirm save by pressing [Y].
Optional Devices BIOS Setup Advanced Menu Main Advanced Aptio Setup Utility Chipset Boot ► CPU Configuration ► PCH-FW Configuration ► Platfrom Settings ► Intel® Ethernet Connection I219-LM ► Trusted Computing ► RF Device Control ► EC Thermal Control ► AC In Boot Control ► USB Power Control ► Battery Recalibration ► IT8760 Super IO Configuration ► Network Stack onfiguration ► CSM Configuration Security Save & Exit Configure Management Engine Technology Parameters →←: Select Screen ↑↓: Select Item En
Optional Devices BIOS Setup Advanced Menu Selections You can make the following selections on the Advanced Menu.
Optional Devices BIOS Setup CPU Configuration Sub-Menu Aptio Setup Utility Advanced VT-d capability Intel (VMX) Virtualization Technology VT-d Intel Trusted Execution Technology Turbo Mode [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices BIOS Setup Platform Settings Sub-Menu Aptio Setup Utility Advanced Set related parameter based on area. Wireless Regulatory Domain Setting SAR [EU] →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Intel ® Ethernet Connection I219-LM Sub-Menu Aptio Setup Utility Advanced Click to configure network device port.
Optional Devices BIOS Setup Trusted Computing Sub-Menu Aptio Setup Utility Advanced TPM20 Device Found Vendor: IFX Firmware Version: Security Device Support Pending operation PH Randomiation [Enabled] [None] [Disabled] Enables or Disables BIOS support for security device. O.S. will not show Security Device. TCG EFI protocol and INT1A interface will not be available. →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices BIOS Setup EC Thermal Control Sub-Menu Aptio Setup Utility Advanced EC Thermal Setting EC Thermal Control Thermal cooling trip point Control [75 C] →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit AC In Boot Control Sub-Menu Aptio Setup Utility Advanced AC In Boot Setting AC In Boot AC In Boot Control [Disabled] →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices BIOS Setup USB Power Control Sub-Menu Aptio Setup Utility Advanced USB Power Mode Setting: For AC Mode Only; Setting for S5 Enable/S5 Disable USB Power Mode USB Power Control [Disabled] →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices BIOS Setup IT8760 Super IO Configuration Sub-Menu Aptio Setup Utility Advanced Set Parameters of Serial Port 1 (COMA) IT8760 Super IO Configuration Super IO Chip Serial Port 1 Configuration Serial Port 2 Configuration IT8760 →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices BIOS Setup Network Stack Configuration Sub-Menu Aptio Setup Utility Advanced Network Stack Ipv4 PXE Support Ipv4 HTTP Support Ipv6 PXE Support Ipv6 HTTP Support IP6 Configuration Policy PXE boot wait time Media detect count [Enabled] [Enabled] [Disabled] [Disabled] [Disabled] [Automatic] 0 1 Enable/Disable Network Stack UEFI →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices BIOS Setup Chipset Menu Main Advanced Aptio Setup Utility Chipset Security Boot Save & Exit PCH Parameters ► PCH-IO Configuration →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices BIOS Setup Security Menu Main Advanced Aptio Setup Utility Chipset Security Set Password Password Description If ONLY the Administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup. If ONLY the User’s password is set, then this is a power on password and must be entered to boot or enter Setup. In Setup the User will have Administrator rights.
Optional Devices BIOS Setup HDD Security Configuration Sub-Menu Aptio Setup Utility Security HDD Password Description: Allows Access to Set, Modify and Clear Hard Disk User and Master Password. User Password need to be installed for Enabling Security. Master password can be Modified only when successfully unlocked with Master Password in POST. If the ‘Set HDD Password’ option is grayed out, do power cycle to enable the option again.
Optional Devices BIOS Setup Setting Password 1. Once you set HDD passwords successfully, you must enter user password to boot in the future. The master password provides an alternative entry in case the user password is lost. 2. Clearing the master password in BIOS setup will also clear the current user password. Master password is used as a backup key, it’s better not to be changed frequently. 3. You can set your master password and user password with a length between 1 and 32 characters.
Optional Devices BIOS Setup Boot Menu Main Advanced Aptio Setup Utility Chipset Security Boot Save & Exit Set the system boot order.
Optional Devices BIOS Setup Save & Exit Menu Main Advanced Aptio Setup Utility Chipset Security Boot Save & Exit Reset the system after saving the changes Save Options Save Changes and Reset Discard Changes and Reset Default Options Restore Defaults Boot Override Windows Boot Manager (P1: XXXXXXXX) UEFI: PXE IP4 Intekr® Ethernet Connection I219-LM Launch EFI Shell from filesystem device →←: Select Screen ↑↓: Select Item Enter: Select –/+: Change Opt.
Optional Devices Drivers and Applications Chapter 5 – Drivers and Applications The Utility DVD includes all the drivers for the devices installed in your handheld computer. Please consult your dealer if there are any driver missing. Also, you could update the driver or check if there any driver need to be installed by "Windows device manager". Please check the ”readme.txt” file on Utility DVD to get the information for driver installation.
Specifications Chapter 6 – Specifications Platform Intel® Elkhart Lake Platform Processor Intel Atom® x6211E Processor (1.5 MB L2 Cache, up to 3 GHz) Limitation??? Memory Max. 32GB ⚫ DDR4 SO-DIMM x 1, 3200 MHz ⚫ Industrial Grade Graphics Intel® UHD Graphics Display Standard ⚫ 5.7” ⚫ Optical Bonding ⚫ Resistive Multi-Touch Screen ⚫ Resolution: 720 x 1280 pixels ⚫ Brightness (Min. ~ Typ.
Specifications Storage ⚫ M.2 2242 SATAIII SSD ⚫ MLC: 128GB/256GB/512GB ⚫ 3D TLC: 128GB/256GB/512GB/1TB ⚫ Industrial Grade Keypad ⚫ Power button (front side) ⚫ Membrane Function Keys with LED Backlight ME Audio ⚫ HD audio codec and amplifier ⚫ Stereo Speaker ⚫ Optional Embedded Digital Mic I/O Ports Right ⚫ Amphenol USB3.1 Gen.2 Type C x 1 Left ⚫ Optional Fischer I/O x 3: Each function can only be chosen once. Choose 3 out of 4 options listed as below: – USB 2.
Specifications ⚫ CNC milled Aluminum ⚫ Color: NATO Green Chapter Six - 47
Specifications Dimensions and Weight ⚫ ME ⚫ Dimensions (mm): 250 (L) x 144 (W) x 30.5 (H) ⚫ Weight: 1.2 kg Note: ➢ Weight includes WLAN/BT Module, GPS, battery x 1, Fischer Audio, Fischer USB 2.0. ➢ Weight varies depending on system configurations. Power EE Battery Pack (BDH82A) ⚫ Type: Prismatic Lithium Ion Cell ⚫ Capacity: ⚫ Operating Temperature: 7.2V/2500MAH (2S2P) Charge: 0 ~ 40ºC Discharge: -20 ~ 60ºC ⚫ Dimensions: ⚫ Weight: 105 mm (W) x 79 mm (D) x 13 mm (H) Approx.
Specifications CE, UKCA, FCC, WEEE, REACH, RoHS2.0, IP67, MIL-STD-810H, MIL-STD-461G, Optional G.A.
Optional Devices Chapter 7 – Optional Devices Communication ⚫ ⚫ WLAN / BT - Intel® AX210 - Board Form Factor: M.2 2230 E-key Card - WLAN Certified: 802.11 a/b/g/n/ac/ax - BT: Supports BT 5.2 - Interface: PCIe (WLAN)/USB (BT) GPS - U-blox M8N - Interface: USB Security BIOS password and Kensington cable lock slot are available to safely secure your computer. Optional TPM (Trusted Platform Module) version 2.0 is also supported, preventing unauthorized access to your computer.
Maintenance and Service Chapter 8 – Maintenance and Service Cleaning ALWAYS turn OFF the power, unplug the power cord and remove the battery before cleaning. The exterior of the system and display may be wiped with a clean, soft, and lint-free cloth. If there is difficulty removing dirt, apply non-ammonia, non-alcohol based glass cleaner to the cloth and wipe. An air gun is recommended for cleaning water and dust. For salty water please clean with fresh water then blow-dry with an air gun.
Maintenance and Service RMA Service & E-RMA If troubleshooting solutions are unsuccessful, consult your dealer for RMA. Shipping instructions 1. Remove any personal add-on devices or other media. 2. Use the original shipping container and packing materials, if possible. 3. If the original packing materials are not available, wrap the equipment with soft material (e.g. PU/PE form) then put the wrapped equipment into a hard cardboard shipping box. 4.
Maintenance and Service E-RMA Instructions: 1. Contact your dealer and provide users’ names and passwords for authorization to ERMA service. 2. Login E-RMA service platforn Instructions : Crete’s website www.mildef.com.tw => SERVICE/SUPPORT menu => E-RMA 3. Fill out the RMA Request Form to apply for an RMA number. *Please follow the instruction below for RMA Form Example: SERVICE/SUPPORT menu => E-RMA => Category => RMA Form Example 4.
