Operating instructions for Washing machine W 864 It is essential to read these operating instructions before installing or using the machine, to avoid the risk of accidents, or damage to the machine. G M.-Nr.
Caring for our environment Disposal of the packing material The transport and protective packing has been selected from materials which are environmentally friendly for disposal and can normally be recycled. Ensure that any plastic wrappings, bags etc. are disposed safely and kept out of the reach of babies and young children. Danger suffocation! Rather than just throwing these materials away, please ensure they are offered for recycling.
Contents Caring for our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of your old appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front view. . . . . . . . . . . . . . . . . . . .
Contents Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Care symbols - washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Additional options . . . . . . .
Contents Problem solving guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 The programme does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 The wash programme stops and a fault indicator light comes on. . . . . . . . . . . . . 45 A fault indicator light comes on but the wash programme continues as normal. . 46 General problems or an unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . .
Guide to the machine Front view a Electric supply cable e Facia panel with controls b Inlet hose (able to withstand pressures of at least 70 bar) f Door c Flexible drain hose (with detachable swivel elbow) d Detergent dispenser drawer 6 g Access panel for drain pump, drain filter and emergency door release h Four height adjustable feet
Guide to the machine Control panel a I-ON/0-OFF button To switch the machine ON or OFF or to interrupt a programme. e "Spin" button For spin speed, Rinse hold and Without final spin b Door button Opens the machine door. f Indicator lights Showing the selected spin speed. c START button Starts the wash programme g Programme selector d Buttons for additional functions The upper button is used to select either the Soak, pre-wash or Short wash additional option.
Warning and safety instructions Read the operating instructions before using this machine for the first time. They contain important information about the safety, use and maintenance of the machine. This way you will avoid the risk of accidents and damage to the machine. Keep these operating instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner of the machine.
Warning and safety instructions This machine must only be connected to the on-site water supply using a new hose kit. Old hoses must not be re-used. Check the hose regularly for signs of wear and tear. Change in good time to avoid the risk of leaks and subsequent damage. Faulty components must only be exchanged for Miele original spare parts. Only when these parts are fitted can the safety standards of the machine be guaranteed.
Warning and safety instructions If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. If in doubt, contact the Miele Customer Service Dept. or your Miele Dealer. Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
Washing environmentally and economically – Water consumption and energy usage are determined by the size of the load. Load to the maximum recommended for the programme selected. – Programme durations can vary considerably due to the automatic load adjustment feature. Depending on the amount of laundry, the main wash may be shortened and one rinse omitted. – Use the Mixed Wash programme or the Quick Wash programme for smaller amounts of laundry.
Before using for the first time Water hardness reminder dial Before using the machine for the first time ensure that it is correctly installed and connected. See the relevant section under "Installation". Also check that the fluff filter is securely tightened. Otherwise there is a risk of water leakage during use. Several factors including the water hardness level in your area will affect how much detergent you should use.
How to wash correctly Brief guide The headings numbered (A,B,C,...) show the operating sequence and can be used as a brief guide. Before washing A Sort the laundry. ^ Sort the washing by colour and by care label symbols. Most garments have a textile care label in the collar or side seam. Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.
How to wash correctly B Press the Door button. To start a programme C Load the drum. G Press in the I-ON/0-OFF button. Unfold washing and load loosely in the drum. To achieve best results it is advisable to make up mixed loads consisting of both large and small items. This improves the washing effect and helps distribute the load evenly to keep the machine stable and reduce the noise level during spinning.
How to wash correctly I Select any additional option required. J Select a spin speed. A maximum of two additional options can be chosen, provided they are compatible with the programme selected, (see the Programme survey in the Section on programmes). Only one option out of Soak, Pre-wash and Short wash can be selected. ^ Press the "Spin" button enough times until the indicator light for the required final spin speed lights up. In some programmes the maximum spin speed is limited.
How to wash correctly At the end of a programme P Close the stopcock. When the Finish indicator light comes on the laundry can be removed from the drum: Q Close the drum door. L Press the Door button. M Press and release the I-ON/0-OFF button and turn the programme selector to the Finish position. N Remove the washing. ,Only remove washing from the machine once the drum has stopped turning, otherwise you may seriously injure yourself. O Check the folds in the door seal for any small articles e.g.
How to wash correctly Adding or removing washing after programme start General exceptions: Washing can be added or removed after the programme has already started, when using the following programmes. – the suds temperature is above 55°C. – COTTONS – MINIMUM IRON – WOOLLENS / The door cannot be opened when: – the additional option Water plus has been selected, – programme locking is switched on, – the programme has reached the Final spin stage.
How to wash correctly Programme . . . To select a different programme proceed as follows: . . . interruption ^ With the I-ON/0-OFF button switch off the appliance. ^ Press the I-ON/0-OFF button. ^ To continue with the same programme press the I-ON/0-OFF button again. . . .
Adding detergent All modern detergents produced for automatic washing machines are suitable, including liquid, compact (concentrated), tablets, liquid tablets and special application detergents. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads, but note that it may be impractical to reduce tablets by proportion to suit smaller loads.
Adding detergent Adding detergent Water softeners A water softener can be used to cut down on the use of detergents in extremely hard water areas. Dispense according to the amount specified on the packaging. First add detergent and then the water softener. Dispense detergent as specified for soft water areas. Miele do not recommend connecting the machine to a household water softener. i = Compartment for pre-wash. This compartment is also used for starch formulations when starching separately.
Adding detergent Automatic fabric conditioners, texturisers, or liquid starch Separate fabric conditioner or texturiser ^ Open the lid of compartment p. ^ Add fabric conditioner or texturiser to the compartment p. ^ Turn the programme selector to Starch. ^ Select a spin speed. ^ Press the START button. Starching separately ^ Measure and prepare starch in accordance with the manufacturer’s instructions. ^ Add the starch to compartment i. ^ Add the fabric conditioner, texturiser or liquid starch.
Programmes Programme selection Programme Fabric Temperature max. spin speed 95°C to 30°C 1200 60°C 1200 COTTONS e Cottons and linen fabrics, e.g. bed linen, table linen, towelling, jeans, underwear, T-shirts, nappies.
Programmes max. load 5 kg Additional options – – – – Soak Pre-wash Short Water plus (Option 1,2,3,4) 5 kg Notes With heavily soiled items select Soak or Pre-wash. Wash dark colours in liquid detergent. For normally soiled items select Short.
Programmes Sequence COTTONS1) MINIMUM IRON1) DELICATES WOOLLENS / Soak optional optional optional – Pre-wash optional optional optional – ß ß ß ß programmable – – – – from 50°C – – 3 or 42) 2 2 3 2 2 3 3 3 2 2 – Rinse and interim spin (rpm) max. 1000 max. 500 – max. 600 Final spin (rpm) max. 1200 max. 900 max. 600 max. 1200 Main wash Top-up rinse from 75°C Graduated rinsing No. of rinses – normal – part load – short Anti-crease, loosen max. 30 mins max.
Programmes Quick Wash Starch Spin Separate rinse MIXED WASH 1) high cotton content high polyester content – – – – optional optional – ß – – optional optional ß ß – – – ß – – – – – – – – – – – ß 2 2 – – – – – – – 2 – – 3 or 42) 2 2 3 2 2 max. 500 – – – max. 900 max. 500 max. 1200 max. 1200 max. 1200 max. 1200 max. 900 max. 900 max. 30 mins max. 30 mins max. 30 mins – max. 30 mins max.
Programmes Care symbols - washing Care symbols Fabric types Description of process Programme: (select the appropriate temperature according to the temperature on the care label symbol) e no bar Cottons Normal (maximum) machine action and normal spinning Cottons, Minimum iron, Quick wash f* Synthetics Reduced (me- Delicates single bar dium) machine action and re*If the gentle action option has been duced spinning programmed into your machine via the programmable functions, garments with a single bar
Programmes Important - other care symbols / h apf D y z Hand wash (if a temperature is not specified, use the lowest temperature or cold) Do not wash Dry clean Do not dry clean Suitable for chlorine bleaching Do not use chlorine bleach Tumble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Cool iron J Do not iron N.B.
Additional options To select an additional option to the basic programme press the button for that option. The indicator light for the option comes on. If an additional option is chosen which is incompatible with the basic programme, (see Programme selection chart), the indicator light goes out when the button is released. If a spin speed is chosen which is unsuitable for the programme (see Programme selection chart), pressing the button has no effect.
Additional options Water plus The water level increases in soak, pre-wash, main wash and/or rinses, and / or an extra rinse can be carried out. Spin A final spin is carried out at the end of each of the basic programmes, if a spin speed had been selected. Without final spin You can choose between four options for the Water plus button. The options can be called up through one of the programmable functions, (see Water plus system in the Section on programmable functions).
Additional options Electronic programme locking Programme locking prevents the machine from being opened or the programme cancelled during a wash programme. Switching on programme locking ^ Select a programme, (see Brief guide to washing correctly). ^ Press the START button for at least 5 seconds. Switching off programme locking early ^ Press the START button for at least 5 seconds. Exception: The indicator light Anti-crease/Finish in the Sequence display flashes.
Programmable functions Selecting the programmable function Programmable functions enable the user to introduce further features as required. They remain stored in memory until they are cancelled by the user. Maximum water level The water level for rinsing is automatically raised to the maximum level where rinse results are particularly important. To select the "Maximum water level" programmable function: turn the programme selector to MIXED WASH Poly/Cottons***.
Programmable functions Water plus system The Water plus button offers four options, increasing water level and / or bringing in an extra rinse cycle. To activate the option press the Water plus button when selecting your wash programme before pressing the START button. Option 1 Increase in the rinse water level in the COTTONS, MINIMUM IRON, QUICK WASH and MIXED WASH Poly/Cottonsprogrammes, where for example rinse results are particularly important.
Programmable functions Selecting the Options Storing in memory By pressing the START button you can select the other options. To confirm a new selection another indicator light comes on and the previous one goes out. When you have selected the Option you require, SWITCH the machine OFF with the I-ON/0-OFF button. The Option is stored in the machine’s memory. Each time START is pressed a different indicator light comes on.
Programmable functions Activating the i compartment This function should be activated if traditional "big box" detergents are used. For the first 10 seconds of the Cottons main wash cycle water flows in through compartment i. Compartment j may sometimes not be able to hold the total amount of detergent required when: - the water is very hard (over 3.8 mmol/l, water hardness level IV) and - the washing is heavily soiled.
Programmable functions Soak time This is accessed for a programme by pressing the SOAK button on the facia. You can programme a soak time of: - 2 hours (factory setting) or - 1 hour 30 mins or - 1 hour or - 30 mins. A "Soak time" of 2 hours is set at the factory. If you wish to change this standard setting to one of the times listed above, you must first select programming mode. Selecting programming mode A The machine must be switched off and the drum door closed.
Programmable functions Gentle action For gentle washing of slightly soiled items. Drum action is reduced. Gentle action can be used with the COTTONS, MINIMUM IRON, QUICK WASCH, MIXED WASH - Poly/Cottons and Starch programmes. If "Gentle action" has been programmed, every wash cycle in these programmes is carried out with gentle action rhythm. Before the "Gentle action" programmable function can be selected you must first select programming mode.
Programmable functions Top-up rinse for Cottons At the end of the main wash additional water flows into the drum to cool the suds down. Hot suds can damage plastic drainage pipes. Top-up rinse takes place when temperatures of 95°C and 75°C are selected. Top-up rinse should be activated: – to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin. – where the drainage pipes do not comply with DIN 1986.
Programmable functions Memory function If an additional option is selected for a programme, and / or the spin option is altered, the machine stores these changes in memory at the start of a programme. As this programmable function is active when the machine is first delivered, the Rinses indicator light will come on in the sequence display as soon as the programme selector is turned to DELICATES 30°C.
Cleaning and care Cleaning the washing machine Extra cleaning ^ Clean the casing with a mild non-abrasive detergent or soap and water. Wipe dry with a soft cloth. Carrying out a hot wash (70°C or above) with powder detergent approx. once every six weeks will help prevent deposits building up in the machine. These can occur when washing is mainly done at low temperatures, and lead to unpleasant smells.
Cleaning and care Cleaning the detergent dispenser drawer ^ Pull out the detergent dispenser drawer until a resistance is felt. ^ Remove the siphon from compartment p. Wash under running warm water and replace. ^ Press down the red release catch and at the same time pull the drawer right out of the machine. ^ Clean the dispenser compartments and conditioner channel. Regularly remove any detergent residues.
Cleaning and care Cleaning the fluff (drain) filter and pump Check the fluff (drain) filter initially after 3-4 washes to ascertain how often it is likely to require cleaning. With normal cleaning approx. 2 litres of water run out. If the drain outlet is clogged, more water will be retained in the machine (up to 25 litres). Caution: If laundry has been washed at a high temperature, water draining out of the machine will still be hot.
Cleaning and care ^ Once the flow of water ceases, remove the fluff filter completely. ^ Clean the inside of the fluff filter housing. ^ Clean the fluff filter thoroughly. Remove any deposits of limescale and detergent or foreign objects from the thread of the filter housing and filter unit as they can cause water to leak. Limescale deposits are often a sign of using too little detergent. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff.
Cleaning and care To clean the water inlet filters The washing machine has two filters to protect the inlet valves.These filters should be checked every 6 months or so, or more often if there are frequent interruptions to the water supply. To clean the filter in the union in the open end of the inlet hose: Inspect the inlet hose which is subjected to high pressure while the machine is in operation. The hose should be replaced if there are small cracks in the surface, or if it has been otherwise damaged.
Problem solving guide With the help of the following notes minor faults in the performance of the appliance, some of which may result from incorrect operation, can be put right without contacting the Service Department. ,Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations. Unauthorised repairs could be dangerous. The chart is divided into the following sections to help you: – The programme does not start.
Problem solving guide The wash programme stops and a fault indicator light comes on. What to do if . . . The Check drain indicator light is flashing. Possible cause The water outlet is blocked. The drain hose has been fixed too high. The Check inlet indicator The water inlet is light is flashing. blocked One of the following indi- There is a fault. cator lights is flashing: – Soak/Pre-wash – Main wash – Rinses – Rinse hold Remedy Clean the fluff (drain) filter and drain pump.
Problem solving guide A fault indicator light comes on but the wash programme continues as normal. What to do if ... The Check drain light flashes. The Check inlet light flashes. Possible cause The drain outlet is restricted. The water inlet is restricted or the water pressure is too low. Remedy Clean the fluff (drain) filter and drain pump. – make sure the stopcock is opened wide enough. – make sure the inlet hose is not kinked. Clean the filter. The filter in the inlet hose is dirty.
Problem solving guide General problems or an unsatisfactory wash result What to do if . . . The machine shakes during the spin cycle. Possible cause The four feet are not resting evenly on the floor. The spin speed selected was too low. The laundry has not been spun satisfactorily. The drum door cannot The machine is not connected to the elecbe opened by pressing the Door button. tricity supply. Power cut. Remedy Level the machine. See advice on installation. Select a higher spin speed next time.
Problem solving guide What to do if . . . Possible cause Remedy These do not indicate a fault. They occur at the beginning and end of a pumping sequence as a normal part of the operation. Large residues of de- The water supply pres- – Clean the filter in the water tergent remain in the sure is too low. inlet system. dispenser drawer. – It may be useful to press the Water plus button.
Problem solving guide What to do if . . . Possible cause Remedy Insufficient amounts of – Add more detergent. detergent were used to – Before washing the next load break down the particles run a COTTONS programme of grease, e.g. from oils at 70°C or above with powand lotions, in heavily der detergent but without a soiled laundry. load. (See "Extra cleaning" in Cleaning and Care).
Problem solving guide Opening the drum door in the event of a power failure ^ Place a bucket under the stopcock. ^ Switch off the washing machine. ^ Turn on the stopcock. ^ Open the fluff (drain) filter flap and drain the water as described in "Cleaning and care", (fluff (drain) filter and pump). If 5 litres of water flow into the bucket in 15 seconds the water pressure is correct. Caution: if laundry has been washed at a high temperature, water draining out of the machine will still be hot.
After sales service Customer contact Appliance guarantee In the event of any faults which you cannot remedy yourself please contact The appliance is guaranteed for a period of 1 year. – Your Miele Dealer or See the guarantee card supplied with the machine for further details. – Your nearest Miele Service department (see back cover for the address). When contacting the Service Department, please quote the Model and Serial nos.
Installation Installation surface Installation A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Lift the machine from its packaging base and move it to its site. Please note: Please note the following points: ^ Ensure that the machine feet and the floor are dry to prevent the machine from slipping during the spin cycle.
Installation B Turn the right-hand transit bar 90°. D Plug the two holes with the plastic caps supplied. ,The washing machine must not be moved without the transit bars in place. Store the transit bars in a safe place for future use. They must be re-fitted if the machine is to be moved again (e.g.when moving house). Re-fitting the transit bars Re-fitting is carried out by reversing the procedure. C Withdraw the two bars together with the support plate.
Installation Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. ^ With a screwdriver loosen and turn the foot 1 together with the counternut 2 to the left, (see illustration below) and screw out. ^ Put the machine back on all four feet. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. The four adjustable screw feet are used to level the machine.
Installation Building under a worktop Washer and Dryer stack ^ A special building under conversion kit* is required which includes a cover plate to replace the machine’s lid. A Miele tumble dryer can be stacked with the washing machine. A WTV stacking kit* is necessary and can be purchased from the Miele Spare Parts Department. ^ Fitting instructions are supplied with the conversion kit. N.B. Cover plate The cover plate must be fitted in place of the machine’s lid to ensure electrical safety .
Installation Connection to water supply The machine should be connected to a mains water supply in accordance with standard regulations. In Germany the washing machine is not required to have a non-return valve as it has been designed to comply with the relevant German DIN standard. Connection to the mains water supply should incorporate a mains stopcock with 3/4’’ thread. The stopcock should be fitted by a qualified plumber. The approx. 1.
Installation Connection to the drainage system Drain hose connection: The machine drains via a drain pump with a delivery head of 1 metre. Please note the following The drain hose is 1.5 m long. It must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull. 1. Direct into a sink or basin: – Hook the hose over the edge and secure.
Installation Electrical connection U.K. All electrical work should be carried out only by a suitably qualified and competent person, in strict accordance with national and local safety regulations. Ensure power is not supplied to the appliance while installation work is being carried out. The appliance is supplied with a mains cable with moulded plug for connection to a 230-240V mains supply. The voltage, rated load and fuse rating are given on the data plate.
Installation Important The wires in the mains lead are coloured in accordance with the following code: Green/yellow = earth Blue = neutral Brown = live If the colours of the wires in the mains lead of this appliance do not correspond with the coloured markings identifying the terminals of your plug, proceed as follows: ^ The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol z or coloured green, or green and yell
Consumption data Programme (without any additional options or programmable functions) Load Consumption data Energy Water in kWh litres normal Programme time short COTTONS 95°C 5.0 kg 1.70 52 1 h 54 mins 1 h 26 mins 60°C* 5.0 kg 0.95 52 1 h 58 mins 1 h 16 mins 40°C MINIMUM IRON 5.0 kg 0.55 52 1 h 58 mins 1 h 06 mins 40°C 2.5 kg 0.45 58 1 h 15 mins 49 mins 1.0 kg 0.40 75 58 mins 49 mins 2.0 kg 0.
Technical Data Height 85.0 cm Width 59.5 cm Depth 60.0 cm Depth with door open 97.0 cm Weight 92 kg Max. floor load 1600 Newton (ca. 160 kg) Capacity 5 kg Dry laundry Voltage see Data plate Rated load see Data plate Fuse rating see Data plate Water flow pressure min. 1 bar (100 kPa) Static water pressure max. 10 bar (1000 kPa) Drain pump head max. 1.00 m Drain pump length max. 5.
Alteration rights reserved/3702 M.-Nr. 05 603 350 / V04 This paper consists of cellulose which has been bleached without the use of chlorine.
