manual

Frequently Asked Questions
81
Problems when preparing milk
Problem Possible cause and solution
The milk sprays during
dispensing and hissing
noises
can be heard.
Even though milk froth
should be prepared, on‐
ly hot milk emerges
from the main dispens‐
er.
The milk temperature is too high. Good milk froth can
only be achieved when cold milk (below 50°F/10°C) is
used.
 Chec
k the temperature in the milk flask.
The milk flask has not be inserted properly so that not
only milk, but also air is suctioned in.
 P
ush in the milk flask to the limit stop.
The main dispenser is not correctly mounted.
 Check whethe
r the main dispenser is correctly as‐
sembled.
The milk pipework in the milk flask lid is dirty.
 T
aking apart the milk flask lid and cleaning it with
the cleaning brush (See "Cleaning and care – Milk
flask").
 Clean the main dispenser and the milk valve with
the cleaning brush (see "Main dispenser" and
"Maintaining the milk valve").
The elbow connector is blocked and must be ex‐
changed.
 Ex
change the elbow connector (see "Exchanging
the elbow connector").
Fill and insert milk container
appears in the display
even though the milk
flask has been filled and
in
serted in the machine.
The milk flask lid could be dirty. Therefore, the sens‐
ing mec
hanism does not function correctly.
 Clea
n the cover and the milk flask thoroughly. Dis‐
assemble the cover and clean it with the included
cleaning brush (see "Cleaning and care – Milk
flask with cover").