User Guide Plex Advanced TV powered by V1-0412
Table of contents Say Hello to Plex Advanced TV powered by Microsoft Mediaroom....................................................................................................... 2 Your Plex Advanced TV digital receiver................................................................................................................................................... 3 Your Remote Control.........................................................................................................................
Say Hello to Plex Advanced TV powered by ...and say goodbye to planning around your shows, running out to rent a movie and being tied to just one TV. You can now enjoy features only available with digital TV such as Video On Demand and High Definition (HD) programming and with the Interactive Programming Guide planning your TV viewing is a breeze.
Your Plex Advanced TV Digital Receiver The following illustrations outline your digital receiver (HD or HD DVR) functions and connections. Digital receivers may not be exactly as shown below. POWER LINK 1. 2. 3. 4. 5. 6. 7. 8. HD RECORD MENU OK Power – Turns your digital receiver on or off and is lit when power is on. Model number – Identifies hardware model. Link – Lit when the digital receiver is connected to the North State network.
Your Remote Control Why have multiple remotes when all you need is one? The Plex Advanced TV remote is universal and works with most TVs, DVD players, VCRs and A/V receivers. Once your remote is programmed, select the device you want to power on by first pressing either , , or and then pressing .
Programming Your Remote Your remote is initially programmed to only operate your receiver. Therefore, you must program the remote to operate your TV, DVD player, or other devices. Note: You must use the IR (infrared) remote within line of sight of the receiver for the receiver to operate correctly. HOW DOES YOUR UNIVERSAL REMOTE CONTROL WORK? You tell the remote which device you want to operate using the four keys, called mode keys, arched across the top of the remote on each side of the Power button.
Using your Plex Advanced TV service Quick tip: When not in use for 4 hours the digital receiver will automatically enter standby mode to conserve energy. But don’t worry; your scheduled recordings will not be interrupted. HIGH DEFINITION TV High Definition (HD) is an entirely new way to watch television. Experience a true widescreen picture that’s up to 10x better than regular cable TV. And with 5.1 Dolby® Digital sound, HD is a treat for your ears as well.
Subscribing to the Time Choice theme pack allows you to watch or record your favorite programs outside your local time zone with time shifting and will help you manage usage of your live feeds. This means you can watch or record your favorite programs earlier when it is more convenient for you. Quick tip: Turning off one of your digital receivers will free up a live TV feed.
USING THE ON-SCREEN GUIDE Use the guide to find out which shows are on and which ones are coming up. CALLOUTS: Information - Provides details about a highlighted program including the title, time, rating, description and cast information if available. Guide - Displays program listings by time and channel. Programming view - Displays 1½ hours of program listings. 1. Press (GUIDE). 2. Use (UP/DOWN ARROWS) to scroll through and highlight a program. 3. Press (OK) to change the channel to that program.
CUSTOMIZING YOUR GUIDE Customize your guide so that it shows only the channels you watch the most. 1. Press (MENU). 2. Use (LEFT/RIGHT ARROWS) to select Settings. 3. Use (UP/DOWN ARROWS) to select Television and press (OK). 4. Use (UP/DOWN ARROWS) to select Customize your guide and press (OK). 5. Use (UP/DOWN ARROWS) to highlight available channel(s) and press (OK) to add or remove the channel(s). A green checkmark will appear next to the channel(s) that are included in the guide. 6.
USING SEARCH Use search to quickly and easily find your favorite TV shows, Video On Demand titles and PPV events. 1. Press MENU, LIVE TV, and SEARCH. 2. Highlight OPTIONS to search by one of the following: •Title of a TV show, Video On Demand or PPV program •Name of a person (actor/actress/director) 3. Navigate to highlight the first letter you are entering and press (OK). 4. Repeat step 3 to enter more letters. a.To enter a number, navigate to 123 and press (OK). b.
VIDEO ON DEMAND With Video On Demand you can order great films and enjoy full control to start, pause, rewind and fast-forward. Choose from hundreds of titles, including Hollywood blockbusters, timeless classics and a wide variety of titles available in HD. Plus check out Video On Demand to watch great shows and movies when it’s convenient for you. And TV Video On Demand content is included with channel subscription so there is no charge to view.
PARENTAL CONTROL Not all shows are meant for all eyes, which is why you’re in control of what your family watches. To do so, Parental Controls must be configured on each of your digital receivers with your PIN and will allow you to block programs by channel, rating and content. You’ll also need this PIN to modify your settings, view blocked content or change your PIN. CREATING A PARENTAL CONTROL PIN CREATING A VOD LOCKING PIN The default PIN is 9999. 1. Press (MENU). 2.
WATCHING A BLOCKED PROGRAM You can access blocked programs temporarily with your Parental Control PIN. 1. Tune to the blocked program and press (OK). 2. Enter your Parental Control PIN in the text receiver. 3. Use (UP/DOWN ARROWS) to select one of the following options and press. •.Don’t unlock •.Unlock this program – The program will be automatically locked again after 2 hours •.
RECORDING PROGRAMS Quickly and easily manage your recordings through the DVR menu. 1. Press (RECORDED TV). 2. Use (LEFT/RIGHT ARROWS) or (UP/DOWN ARROWS) to access your recordings, edit your recording settings, or add a recording. RECORDING PROGRAMS When a program is being recorded, a red record icon will be displayed in the guide regardless of which digital receiver you are watching TV on. The record light will remain lit on all your digital receivers, including your DVR, during a recording.
CUSTOMIZING RECORDING SETTINGS No matter what time an episode of your favorite show ends, you can customize your settings to extend recording time or protect it from being deleted. And if you’d like to save an entire series, you can also customize the start time, extend recording time and choose whether you want to record first runs as well as reruns. 1. Press (GUIDE). 2. Navigate to the program that you want to record. 3. Press (INFO). 4. Navigate to Record episode or Record series and press (OK).
UNLOCKING A RECORDED PROGRAM 1. Press (RECORDED TV). 2. Use (UP/DOWN ARROWS) to select the recorded show that you want to watch and press (OK). 3. Select Play and press (OK). 4. Press (OK) to unlock the recorded program. 5. Enter your Parental Control PIN. 6. Use (UP/DOWN ARROWS) to select one of the following options and press (OK). • Don’t unlock. • Unlock this program – The program will be automatically locked again after 2 hours.
Display Settings SCREEN ASPECT RESOLUTION Using your TV’s user guide as a reference, you can adjust your screen settings by choosing the most suitable resolution from this list and then following steps 1 to 8: • 4:3 standard definition • Widescreen standard definition • 720p High Definition • 1080i High Definition 1. Press (MENU). 2. Use (RIGHT ARROW) to highlight Settings. 3. Use (UP/DOWN ARROWS) to select Television and press (OK). 4.
APPLICATIONS Plex Advanced TV offers great applications that put you in control to make TV convenient for you. PLEX AVENUE Plex Avenue offers many popular apps for TV - with more on the way. Our apps are loaded with fully-licensed content from trusted sources, and they are easy to use, easy to find, easy to personalize, and easy to integrate into your television viewing experience. Plus, we are always working on more great features. Check www.northstate.net for the latest features.
Frequently Asked Questions Are all Plex Advanced TV channels digital? Yes. Plex Advanced TV is a 100% digital television service. Is my DVR a digital receiver? Yes, your DVR is an HD digital receiver with additional functionality that allows you to record, pause and replay live TV. Will Plex Advanced TV affect my home phone service? No, your home phone will not be affected. Will I be able to watch digital TV on my existing TV? Yes.
Frequently Asked Questions How do I “protect” my recordings? To protect you recording, when you are record a program, go to RECORDED TV, navigate to KEEP UNTIL and choose KEEP UNTIL I DELETE. See page 15 for more details. How many programs can I record at once? At a minimum you can record 2 live programs at once on your DVR and both of these programs can be in HD. See page 16 to learn about recording programs. Can I schedule a recurring recording? Yes.
Troubleshooting your Plex Advanced TV CANNOT TURN ON MY PLEX ADVANCED TV DIGITAL RECEIVER • Try pressing the front panel power button on your digital receiver. • Make sure that all your power cords are completely inserted into a power outlet. • Ensure that your TV set is plugged into a working power outlet. • If the Plex Advanced TV digital receiver is plugged into a power bar or surge protector, make sure that the power bar is on and has not tripped.
THE POWER LIGHT ON THE PLEX ADVANCED TV DIGITAL RECEIVER IS ON, BUT I HAVE A SNOWY SCREEN ON MY TV • If your TELUS remote control is programmed to control your TV, press the TV button, and then press the TV/Video button to cycle through your video inputs. • Refer to your TV’s remote control setup guide to change inputs on your TV. • If you are unable to switch between video inputs by using your remote(s), refer to your TV’s user guide for further instructions.
HOW TO CONTACT NORTH STATE COMMUNICATIONS For Product Assistance, please call 336-886-3900. Or if you’d like to tell us how we’re doing, please call 336-886-3720. For the most up-to-date information on Plex Advanced TV, visit www.northstate.net. SERVICE AND MAINTENANCE Your Plex Advanced TV digital receiver doesn’t contain any user-serviceable parts, and removing the cover may expose you to dangerous voltage and other electrical hazards.
