Motorola O2 Digital Cordless Telephone with Answering Machine Ideal for outside use For: O211, O212, O213 and O214 Handset: Motorola O21-HS Base: Motorola O21-B Charger: Motorola O21-C Warning: Charge the handset for 16 hours before use.
Safety information Important This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the US.
• The product has been dropped or the cabinet has been damaged. • The product exhibits a distinct change in performance. Installation Guidelines • Read and understand all instructions and save them for future reference. • Follow all warnings and instructions marked on the product. • Do not install this product near a bath tub, sink, or shower. • Operate this phone using only the power source that is indicated on the marking label.
Welcome... to your new Motorola O2 Digital Cordless Telephone with answering machine! o • Ultra long cordless 360 range, up to 650 meters.1 • Rugged design and sturdy composition makes your Motorola O2 phone ideal for outdoor use. • Dust and water resistant. Submersible in up to 1 meter of water for up to 30 minutes. Perfect for very wet environments (IP67 rated). • Belt clip or lanyard options for flexibility when carrying around. • Wall mountable location free base and handset charger cradle.
This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting started’, on the next few pages. Important Only use the telephone line cord supplied.
1. 2. 3. Getting started....................................................................9 Getting to know your phone.........................................13 Using the phone.................................................................18 3.1 Switch the handset on / off..........................................................................18 3.2 To make a call.....................................................................................................18 3.
4.15 5. 6. 7. 8. To copy the phonebook to another handset........................................26 4.16 To check memory status...............................................................................26 4.17 To delete all entries.........................................................................................26 Caller ID and the Call list...............................................27 5.1 New calls alert..............................................................................
9. Base settings..................................................................... 36 9.1 To set the base ringtone................................................................................36 9.2 To set the base ringer volume.....................................................................36 9.3 To change the dialing mode........................................................................36 9.4 To set ring priority......................................................................
1. Getting started Location Important Although the O2 handset is water resistant we do not recommend you locate your main base or charger cradle in the bathroom or other humid areas. Place your O2 base within reach of the AC power outlet and telephone wall socket. The socket-outlet should be installed near the equipment and should be easily accessible. Make sure that it is at least 1 meter away from other electrical appliances to avoid interference.
Connecting the base 1. Plug the telephone line cord into the socket marked l on the underside of the base and the other end of the line cord into the telephone line wall jack. 2. Plug the AC power jack into the socket marked P on the underside of the base and plug the AC adaptor into the AC power outlet. The green Power/ In use light comes on and you will hear a confirmation tone. Installing and charging the handset 1.
Installing the antenna to the handset To fit the antenna screw clockwise with the screen facing you. Unscrew Screw Replacing the handset battery 1. Unscrew the belt clip, then unscrew the 4 screws on the battery cover (the screws will stay attached to the battery compartment door) from the back of the handset and plug in the 750 mAh Ni-MH rechargeable battery pack supplied. 2. Replace the battery cover and screw the cover into place. Finally, screw the belt clip on.
Important Warning! Use only the approved rechargeable Ni-MH battery pack (750mAh Ni-MH rechargeable battery pack) supplied with your O2. Battery low warning If icon is displayed and you hear a warning beep every 30 seconds during a call, you will need to recharge the handset before you can use it again. When icon will scroll on the display. charging, Battery performance In ideal conditions, fully charged batteries should give up to 12 hours talk time or up to 250 hours standby time on a single charge1.
2. Getting to know your phone Overview of your handset I A B C D E F J K L M G Q N O H P A Earpiece B Display See page 15 for an overview of the display icons. C Scroll up / Volume up Scroll up through lists and settings. During a call, press to increase the earpiece and hands-free volume. When the phone is ringing, press to increase the handset ringer volume. D Menu / OK / Secrecy Enter the main menu. Select the option displayed on screen. Confirm menu option – OK is displayed on screen.
F Talk / Hands-free Make or answer a call. Activate and deactivate hands-free during a call. G * / Ringer off Dial a *. Press and hold to switch handset ringer on or off. H Intercom Press to make an internal call. I Antenna J Phonebook menu / Clear / Back In standby mode, press to open the phonebook menu. Clear incorrect input during text editing. Return to previous menu. K Calls Lists Open the Calls Lists. L End / Exit / Switch handset on/off End a call. When in a menu, go back to standby mode.
Handset display DECT signal strength Handset ringer volume is Off. Displays when in hands-free mode. Displays when the answering machine is on. The alarm clock has been set. The keypad is locked. Displays when you have new answering machine messages. Displays when you have new voicemails.1 Displays when you have missed calls and new number(s) in the Calls list.2 1This feature is dependent on your Network Service provider supporting the service. A subscription fee may be payable.
Overview of the base / Charger cradle A B C Charger Base A Paging/Find handset This function allows you to page for the handset user or locate a missing handset. Paging calls cannot be answered by a handset. 1. Press f on the base. All handsets registered to the base will ring and display Paging Call. 2. To stop the ringing, press f on the base again or press Stop or any button on the handset.
Menu map Answer Machine Play Play All Answer On/Off Record Memo Outgoing Msg. Del. Messages Answer Settings Langauge Answer Mode Answer Delay Message Alert Remote Access Calls Lists Missed Calls Received Calls Dialed Calls Delete Calls Agenda If there is an event, select Options. Add Event Show Details Edit Event Delete Event Del. All Events If the list is empty: Add Event Clock & Alarm Date & Time Alarm Time Format Settings Set Handset Ringtone Ringer Volume Receiver Vol.
3. Using the phone 3.1 1. Switch the handset on / off Press and hold 3.2 1. n to turn the handset on / off. To make a call Press t. 2. Dial the telephone number. 3.3 1. To make a call by pre-dialing Enter the phone number (maximum 32 digits). If you make a mistake, press Clear. 2. Press t to dial the phone number entered. Note If the dialed number matches an entry in the phonebook, the name is displayed. 3.4 1.
3.7 Call from the Calls Lists Note You need to subscribe to your network’s Call Display service to be able to see the caller’s number in the Calls Lists. 1. Press Menu, the display shows Calls Lists and press Select. U D 2. Scroll or to highlight the calls list (Missed Calls, Received Calls, Dialed Calls, Delete Calls) you want. 3. Press Select.. 4. Scroll U or D to the entry you want. 5. Press t 3.8 to dial the number.
3.11 Secrecy Mute the microphone so that you can talk to someone else in the room without your caller hearing you. 1. During a call, press Secrec. or OK. The display shows Secrecy On and your caller cannot hear you. 2. Press Off to return to your caller. 3.12 1. To end a call Press n or replace the handset on the cradle. Note After you hang up, the duration of your call is displayed for 5 seconds. 3.13 Intercom 3.13.
3.13.4 3-way conference call You can hold a 3-way conference call between 2 internal callers and 1 external caller. During a call with an external caller: 1. Press i followed by the handset number (1-11) that you want to establish a conference call. Press and hold 0 to dial handset 10. Press and hold 1 to dial handset 11. 2. Press OK. 3. When the other handset answers, press Join to connect all three callers and begin the conference call. 4.
4. Phonebook The handset phonebook can store up to 200 names and numbers. Note Numbers can be up to 24 digits long and names up to 16 characters long. Entries are stored in alphabetical order. 4.1 1. To dial phonebook entries In standby mode, press D. The first entry is highlighted on the display. U D Scroll or to the entry you want. Or To search alphabetically, press the key with the first letter of the name, e.g. if the name begins with N, press 6 twice.
4.4 Character map Key 1 2 Case L/U L Assigned characters and symbols .,-?!¡¿’@:;/1 abc2äæåàç U ABC2ÄÆÅÇ L def3èé U DEF3É L ghi4ì U L U L U L U GHI4 jkl5 JKL5 mno6öøòñ MNO6ÖØÑ pqrs7ß PQRS7 L tuv8ùü U TUV8Ü L wxyz9 U WXYZ9 0 L/U # L/U Space 0 Short press to switch between Abc, abc, ABC and 123 mode 3 4 5 6 7 8 9 *L = Lower U = Upper 4.5 To enter a pause If the phone is connected to a switchboard, you may need to enter a pause in a stored number.
4.7 1. To view details of an entry In standby mode, press D. The first entry is highlighted on the display. U or 2. Enter the first letter of the name to search alphabetically then scroll to the exact entry. Press Options. D 3. Show Details is highlighted. Press Select. The name, number and ringtone of the entry are displayed. 4. Press n to return to standby mode. 4.8 1. To edit an entry In standby mode, press D. The first entry is highlighted on the display. U or 2.
4.10 1. To assign a ringtone In standby mode, press D. The first entry is highlighted on the display. U or 2. Enter the first letter of the name to search alphabetically then scroll to the exact entry. Press Options. D 3. Scroll D to Ringtone and press Select. U or D to the ringtone you want and press Select. The ringtone is 4. Scroll saved. 5. Press n to return to standby mode. 4.11 1. To delete an entry In standby mode, press D. The first entry is highlighted on the display. U or 2.
4.14 1. To access the phonebook during a call During a call, press Names. 2. Press Options to select Add Entry, Show Details, Edit Entry or Delete Entry. 4.15 1. To copy the phonebook to another handset Press Names to enter the phonebook menu. 2. Scroll D to Copy Phonebk and press Select. 3. The display shows To Handset, press Select. U D 4. Scroll or to the number of the handset you want the phonebook to be copied to. Press Select. 5.
5. Caller ID and the Call list If you have subscribed to Call Display service, and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date and time of the call (if provided by the network). Notes If the caller’s number is stored in your phonebook along with a name, the name will also be displayed. If the number is unavailable, Unavailable will be displayed. If the caller has withheld their number, Withheld will be displayed.
5.3 1. To save a number from the Calls Lists to the phonebook Press CID to enter the Calls Lists. U D 2. Scroll or to highlight the calls list (Missed Calls, Received Calls, Dialed Calls, Delete Calls) you want. 3. Press Select to confirm. The most recent number or name if stored in the phonebook is displayed. 4. Scroll 5. Scroll U or D to the entry you want and press Options. D to Save Number and press Select. 6. Enter a name and press OK. 7. Display shows the number of the call.
5.6 To redial the last number The phone lets you redial any of the last 20 numbers called. Numbers can be up to 32 digits long. 1. Press r. The last number dialed is highlighted. If the number is stored in the Phonebook, the name is displayed as well. 2. Press 5.7 1. t to dial. To view and dial a number in the redial list Press r. The last number dialed is highlighted. 2. Scroll U or D to the entry you want. 3. Press t to dial the number or press Back to return to standby. 5.8 1.
6. Agenda 6.1 To add a new event Use the phone to remind you of details of up to five events such as birthdays, anniversaries or appointments. Up to 24 characters can be entered as the subject. Press Menu, scroll 1. D to Agenda and press Select. 2. If no previous event is stored, Add Event is highlighted. Press Select. Or If events are already stored, they are listed. Press Options. Add Event is highlighted. Press Select. 3. Enter the subject and press Save. 4.
6.3 1. To show event details Press Menu, scroll D to Agenda and press Select. 2. Stored events are displayed. The first event is highlighted on the display. If required, scroll to the event you want and press Options. D D 3. Scroll to Show Details and press Select. The description, date and time of the agenda are displayed. 4. Press Back to return to the previous menu level or n to return to standby mode. 6.4 1. To edit an event Press Menu, scroll D to Agenda and press Select. 2.
7. Clock & Alarm If you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your first call. If you are not subscribed to Caller Display service, you can set the date and time manually. 7.1 1. To set date and time manually Press Menu, scroll D to Clock & Alarm and press Select. 2. Date & Time is highlighted. Press Select. 3. Enter the date using the format MM/DD/YY e.g. 08/04/19 for 4 August 2019. 4.
8. Handset settings 8.1 To set the handset ringtone You can set different ringtones for external calls and internal calls. Select from 20 handset ringtones. You will hear a sample ring as you scroll to each ringtone. 1. Press Menu, scroll D to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Ringtone is highlighted. Press Select. 5. Scroll U or D to External Call or Internal Call and press Select. U or D to the ringtone that you want and press Select. 6. Press n 4.
8.4 To change the handset name If you are using more than one handset with the base, you can give each handset a personalised name to easily distinguish between the handsets. A name can be up to 10 characters long. 1. Press Menu, scroll D to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll D to Handset Name and press Select. 4. Enter the name and press Save. Press Clear to delete a character, or press and hold Clear to delete all characters. 5.
8.8 To set light timeout Set the duration of the backlight after the handset returns to standby screen. 1. Press Menu, scroll D to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll 4. Scroll D to Light Timeout and press Select. U or D to set the timeout period you want and press Select. 5. Press n to return to standby mode. 8.9 To switch auto talk on / off With Auto Talk switched on, you can answer a call just by lifting the handset off the base or charger cradle.
9. Base settings 9.1 To set the base ringtone Select from 5 base ringtones. You will hear a sample ring as you scroll to each ringtone. 1. D to Settings and press Select. D to Set Base and press Select. Press Menu, scroll 2. Scroll 3. Ringtone is highlighted. Press Select. 4. Scroll U or D to the ringtone that you want and press Select. 5. Press n 9.2 to return to standby mode. To set the base ringer volume The base has 5 ring volume settings plus Off. 1. D to Settings and press Select.
U D 4. Scroll or to All Handsets or Select Handset then press Select. If you choose Select Handset, all available handsets are displayed. • Scroll U or D to the handset you want then press Select. • Scroll U or D to the number of rings that you want to set: 2, 4 or 6 and press Select. 5. Press 9.5 n to return to standby mode. To change the flash time Flash is useful to access certain network services and PABX/switchboard services.
9.7 To reset the phone You can restore the phone to its default (original) settings. Resetting the phone will not affect the phonebook or Calls Lists, and all handsets registered to the base will be retained. Only the handset and base settings will be reset. 1. D to Settings and press Select. D to Set Base and press Select. Scroll D to Master Reset and press Select. Press Menu, scroll 2. Scroll 3. 4. Select Yes to confirm or No to cancel. 5. Enter the System PIN (Default setting = 0000) then press OK.
10. Registration Up to 11 handsets can be registered to one base station. Additional handsets must be registered to the base before you can use them. • The instructions described below apply specifically to the handset of this model If you wish to register another manufacturer’s handset, the instructions may vary. In this case, please refer to the instruction manual of the additional handset. • The System PIN is required to register or de-register handsets. The default PIN is 0000. 10.
10.2 To select a base You can register the handset with up to 4 bases. Once registered, you can switch between bases, for example, bases at home and at work. 1. D to Registration and press Select. D to Select Base and press Select. Press Menu, scroll 2. Scroll 3. All the base numbers are displayed. (In use) is shown beside the base number where the handset was previously registered to. Scroll or to the base you want and press Select. U D 4. The display shows Searching Base X….
11. Answering machine The O2 answering machine records unanswered calls on the base when it is activated. It can store up to 59 messages within the maximum recording time of up to 25 minutes. Each message can be up to 3 minutes long. Your personalised outgoing message (OGM) can be up to 3 minutes long. You can operate your answering machine from: • the handset. • remotely, from another phone, see page 45.
11.3 To switch message alert tone on / off When you have new messages, with the audible message alert switched on, you will hear an audible alert once at the handset and the answering machine base will beep every 10 seconds. The default setting is Off. 1. Press Menu, the display shows Answer Machine, press Select. D to Answer Settings and press Select. U or D to Message Alert and press Select. Scroll U or D to Off or On then press Select. 2. Scroll 3. Scroll 4. 5. Press 11.
11.7 To play or delete your personalised outgoing message Deleting a personalised outgoing message automatically reinstates the prerecorded one. You cannot delete a pre-recorded message. 1. Press Menu, the display shows Answer Machine, press Select. D to Outgoing Msg. and press Select. D to Play and press Select. Scroll U or D to Ans. & Rec. or Answer Only then press Select. Scroll D to Personal OGM and press Select. 2. Scroll 3. Scroll 4. 5. 6. The message is played.
5. Your memo is played back. If you want to delete it, press Delete during playback. If you press Save or wait for the message to play back, it will be saved. 6. Press n to return to standby. Note When a memo is played back, Memo is displayed on the handset. 11.11 Call screening When the answering machine is on and takes a call, you can screen the message via the handset 1. When the handset rings, wait for the answering machine to take the call.
11.13 Delete all old messages Answering machine messages that are not deleted are automatically saved. New messages or existing messages that have not been played back cannot be deleted. 1. Press Menu, the display shows Answer Machine, press Select. 2. Scroll D to Del. Messages and press Select. 3. Display shows Delete All Old Messages ?. Press Yes to confirm or No to cancel. 4. Press n to return to standby.
Operations DTMF code with Voice Prompts with Outgoing Messages 7 To set answer mode No action 8 To record a new outgoing message No action 9 To switch answer machine off To switch answer machine off 0 To switch answer machine on To switch answer machine on Notes If you have any new messages they will be played after you have entered your remote access PIN code. If you enter an incorrect PIN code you will hear “Incorrect security code or two beeps (error beeps).
12. The Help icon is not scrolling during charge • Bad battery contact – move the handset slightly. • Battery is full – no need to charge. No dialing tone • No power – check the connections. Reset the phone: unplug and plug back in the mains. • Batteries are empty – charge the batteries for at least 24 hours. • You are too far from the base – move closer to the base. • Wrong line cable – use the line cable provided.
Noise interference on your radio or television • Your base or charger cradle may be too close. Move it as far away as possible. Answering machine does not record messages • Switch the answering machine on. • The memory may be full. If so, you will need to delete some messages. • Answer mode may have been set to Answer Only. Change the mode to ANSWER & REC. Cannot access messages remotely • Remote access may be switched off. • Check that you are using the correct PIN code.
13. Technical Specifications RF frequency band 1920 to 1930MHz Channels 5 Base voltage (AC voltage, 50Hz/60Hz) 100V - 240V AC Base voltage (Adaptor output) 7.5V/0.3A Handset voltage 750mAh 2.4VDC NI-MH (2 x AAA) rechargeable battery pack Charger cradle voltage (Adaptor output) 7.5V/0.
14. General information Cleaning • Clean the handset and base (or charger cradle) with a damp (not wet) cloth, or an anti-static wipe. • Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental • Do not expose to direct sunlight. • The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal.
What Does this Warranty Cover? Subject to the exclusions contained below, MZGW warrants that this Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Limited Warranty is your exclusive warranty and is not transferable. Who is covered? This warranty extends only to the first consumer purchaser, and is not transferable.
Products Covered Length of Coverage Consumer Products and Accessories that are Repaired or Replaced The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). This Product Complies With 47CFR PART 68. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product.
FCC Exposure to Radio Frequency (RF) Signals For Handset SAR tests are conducted using standard operating positions accepted by the FCC with device transmitting at its highest certifed power level in all tested frequency bands, although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.
ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The device is compliance with RF exposure guidelines, users can obtain Canadian information on RF exposure and compliance.
15. Wall mounting Important Before you wall-mount your O2, check that you are not drilling into any hidden wiring or pipes. Before you drill, make sure the power and telephone line cables will reach the sockets. 1. Use the following templates to mark the drilling locations. 4,9cm 2. To wall-mount the base and charger cradle respectively, drill two holes in the wall 4.9cm apart horizontally using an 8mm drill bit. 4.
3. Insert the wall plugs if necessary, then insert the screws leaving about 5mm protruding from the wall on which to hang the phone. 4. Slot the holes on the back of the base over the screw heads and gently pull the base/charger cradle down to make sure it is securely in place.
59
Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2019 Motorola Mobility LLC. All rights reserved.