MyCareLink™ Patient Monitor Model 24950 Patient Manual Caution: Federal Law (USA) restricts this device to sale by or on the order of a physician.
The following list includes trademarks or registered trademarks of Medtronic in the United States and possibly in other countries. All other trademarks are the property of their respective owners. Medtronic and MyCareLink Explanation of Symbols Conformité Européenne (European Conformity).This symbol means that the device fully complies with European Directives.
(Monitor base) This product complies with international electrical safety rating IP21 with regard to ingress of dust, other foreign objects, and water as required by IEC 60601-11.
Non-ionizing electromagnetic radiation Caution: Federal Law (USA) restricts this device to sale by or on the order of a physician. Do not dispose of this product in the unsorted municipal waste stream. Dispose of this product according to local regulations. See http:// recycling.medtronic.com for instructions on proper disposal of this product.
Authorized representative in the European community Conforms To AAMI Std ES60601-1, IEC Stds 60601-1-6 & 60601-1-11 Certified To CSA Std C22.2 #60601-1 China RoHS USB port Direct current. 5V 3.
Contents Introduction 9 About your monitor 9 Indications for use 11 Contraindications 12 Warnings 12 Precautions 15 Contents of the monitor package 16 About the monitor 17 Choosing a place to set up the monitor 19 Setting up the monitor 20 Sending information using the monitor 21 Start-up screen information 28 Reader LED indicator lights 30 Troubleshooting error messages 31 Traveling with your monitor 38 Monitor care 39 How to contact Medtronic 40 Monitor specifications 41 7
Introduction This manual is intended to help you use the MyCareLink Patient Monitor Model 24950. If you have any questions setting up or using the monitor, or if you have problems with the monitor, please contact Medtronic. See “How to contact Medtronic” on page 40, or use the information found on the back cover of this manual. If you have questions about your medical condition, talk to your doctor. Your doctor knows your medical history.
Some heart devices communicate wirelessly with your monitor. Once you have set up your monitor and completed an initial manual transmission, the monitor is designed to automatically gather information from your implanted heart device. This automatic wireless communication between your heart device and the monitor takes place at times scheduled by your doctor or clinic. Sending heart device information to your clinic using wireless technology does not require you to interact with your monitor.
The monitor is intended specifically for your use only. It will not work with other implanted devices and should only be used by you as directed by your doctor. Unauthorized use by others with implanted devices could interrupt the prescribed operation of their device. Sending information at the request of your doctor or clinic You will sometimes need to send information at times other than those scheduled by your doctor or clinic.
stored implanted heart device data to the physician or clinician. Contraindications There are no known contraindications for the monitor. Warnings Warning: If you are feeling ill, seek immediate medical attention. Do not use the monitor unless directed by your doctor. If there is an emergency, call your local emergency number. If your doctor has provided instructions, follow them. Waiting to seek medical attention could be dangerous to your health.
If you need further assistance, please contact Medtronic. See “How to contact Medtronic” on page 40, or use the information found on the back cover of this manual. Warning: Do not use the monitor if the monitor does not operate as described in “Sending information using the monitor” on page 21. To ensure proper operation of your implanted heart device, follow the instructions in this manual about positioning the reader over your implanted heart device.
Warning: Important safety instructions. When using the monitor, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Do not use the monitor near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. • If you suspect a gas leak, do not use the monitor and do not use a telephone in the vicinity of the leak to report a gas leak.
Precautions • Use only the supplied power cord with this monitor. Using a different power cord could damage the monitor and adversely affect your safety. • Do not use the monitor within two meters (six feet) of a television, computer monitor or screen, or wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, or ‘walkie-talkies.
Contents of the monitor package You should receive the following: • One Medtronic MyCareLink Patient Monitor Model 24950 base • One Medtronic MyCareLink Model 24955 removable reader • One power cord • One Patient Manual • One Quick Start Guide • One set of ‘For Your Records’ labels • One Cellular Modem safety manual 16
About the monitor 1 5 4 2 3 1 Reader 4 Power LED 2 Accept Button 5 Power port 3 Monitor screen Figure 1: Monitor base and removable reader (front view) 17
The monitor (Figure 2) consists of three components: • A monitor base • A removable reader to gather information from your implanted heart device • A power cord 1 2 3 1 Power cord 2 Reader Figure 2: Components 18 3 Base
Figure 3: Monitor reader (front and back view, approximately 1/3 actual size) Choosing a place to set up the monitor Consider the following recommendations for choosing a place to set up the monitor: • Place the monitor near where you sleep, preferably on a nightstand or a table. Your monitor is capable of receiving signals from your heart device up to 3 meters (10 feet) away, but you should consult your heart device manual for recommended distances specific to your device.
• Place the monitor where you can sit comfortably and see the front of the monitor. • Place the monitor in a location that receives an adequate cellular signal. • Place the monitor within reach of a power outlet, and position it so that it can be unplugged from the power outlet if necessary. • Do not place the monitor anywhere it could get wet. Setting up the monitor Before you use the monitor you will need to plug the monitor into a power outlet.
Figure 4: Plugging in the monitor Sending information using the monitor Use this procedure at these times: • When completing first-time set-up. • At the request of your doctor or clinic. Before using your monitor: • Turn off any television, computer monitor, or screen within two meters (six feet) of the monitor.
• Turn off or remove any cellular phone or other wireless device that is within two meters (six feet) of the monitor. When you send a transmission using this procedure, your monitor screen will also show step by step instructions for you to follow. You can use these on-screen instructions to guide you through this procedure. Note: If the monitor screen shows an error message icon during this procedure, refer to “Troubleshooting error messages” on page 31 of this manual.
3. Press the “Accept” button. The monitor screen will show an image instructing you to pick up the reader. 4. When the monitor screen shows an image of a reader being placed over a device, hold the reader over your implanted device.
either hold the reader snugly against your clothing, or against your bare skin. 5. When the monitor begins reading data from your implanted device, the monitor screen will show a green progress bar, indicating that data is being sent from the reader to the monitor base.
120 s – While the monitor is communicating with your implanted device, remain still and make sure the monitor reader is placed over your implanted device. This process typically takes less than 3 minutes, but may take up to 12 minutes. 6. When the monitor is finished communicating with your implanted device, the monitor will make two short tones, and the monitor screen will instruct you to return the reader to the monitor base.
7. The monitor will send your implanted device data to the CareLink Network. The monitor screen will show a green progress bar indicating that data is being sent.
8. Your transmission is complete when the monitor makes two short tones and the monitor screen shows a green check mark image.
Start-up screen information When your monitor is activated by pressing the “Accept” button, your monitor screen will show a system status image with the following information: 1 2 4 3 Table 1. Start screen information Image 1 Reader status icon 28 Description This area shows the status of the reader. The reader icon may show the reader is charging, missing, or has a low battery.
Table 1. Start screen information Image Description 2 Cellular signal icon This icon shows the status of the monitor’s connection to a cellular network 3 Last transmission This icon shows the date of your last successful transmission to the CareLink Network. Note: The date format shown on your monitor will depend on which country you are in. 4 Start transmission icon This icon means the monitor is ready to begin a transmission. Press the “Accept” button to begin a transmission.
Reader LED indicator lights The monitor’s reader has three LED indicator lights that indicate the status of a transmission, the connection between the reader and monitor base, and the reader’s battery status. 1 2 3 Table 2. reader LED indicator lights Indicator Light 1 Green indicator light 30 Description The green indicator light shows transmission of data between the reader and monitor base. When the green indicator light is lit, the reader is transmitting data to the monitor base.
Table 2. reader LED indicator lights Indicator Light 2 Blue indicator light Description The blue indicator light shows the connection between the reader and monitor base. • A flashing blue light means the reader is establishing a connection with the monitor base • A solid blue light means the reader and monitor base are connected. 3 Amber indicator light The amber indicator light shows the battery status of the reader. If the amber indicator light is lit, the reader battery is low.
You can find information about the following errors: • Error #3230 - “Reader not found by monitor base” on page 33 • Error #3248 - “Reader battery status” on page 34 • Error #5704 - “No cellular signal” on page 35 • “Reader position” on page 36 • “System errors” on page 37 If you receive an error message while using your monitor, your monitor screen will show an error icon with an orange background, and a 4 digit error number.
Reader not found by monitor base If the monitor base is unable to communicate with the reader, the monitor screen will show Error #3230 - No reader found by monitor base. 1 2 Figure 5: No reader found by monitor base This can occur when: • The reader is off the monitor base, and has powered down. • The reader is off the base station and has no battery life remaining. • The reader is out of range of the monitor base.
information found on the back cover of this manual. Reader battery status The monitor reader includes a rechargeable battery. If the reader battery needs to be recharged, the monitor’s screen will show Error #3248 Recharge Reader. In addition, the amber LED indicator light on the reader head may be lit. • To recharge the reader, place the reader on the monitor base. Recharging the reader battery will take approximately 20 minutes.
Note: The monitor reader should be replaced when your reader battery no longer recharges, or only holds a charge for a brief period. If you are unable to complete a transmission without receiving the Recharge Reader error message, please contact Medtronic. See “How to contact Medtronic” on page 40, or use the information found on the back cover of this manual. No cellular signal Your monitor uses a cellular telephone connection to transmit implanted device data to your doctor.
Medtronic. See “How to contact Medtronic” on page 40, or use the information found on the back cover of this manual. 1 2 Figure 7: No cellular signal Reader position The reader must be properly positioned over your implanted device in order to communicate with it. If the reader is moved out of position during a transmission, you will hear 3 short tones from your monitor, and see the Reader Placement Problem image on the monitor screen. See Figure 8.
1 2 Figure 8: Reader placement problem • Reposition the reader over your implanted device. • When the reader is repositioned correctly a green progress bar will appear on the monitor screen. When the reader is positioned correctly, the monitor will resume data collection. Hold the reader in position until your transmission is completed. System errors If your monitor encounters a system error, your monitor screen will show a system error icon and an error message code.
If this occurs, restart the monitor by disconnecting then reconnecting the monitor’s power supply. If restarting your monitor does not correct the error, please contact Medtronic. See “How to contact Medtronic” on page 40, or use the information found on the back cover of this manual. Refer to the error code shown on your monitor screen to help Medtronic identify the problem. Figure 9: System error Traveling with your monitor Note: Your monitor will work in most locations.
Replacing your power supply or reader If your power supply or monitor reader is lost or damaged, you can contact Medtronic to receive information on ordering a replacement. See “How to contact Medtronic” on page 40, or use the information found on the back cover of this manual. Monitor care Do not drop your monitor or reader on hard surfaces. Dropping the monitor or reader can damage them and prevent them from functioning properly. If your monitor or reader has been damaged, please contact Medtronic.
Caution: Do not get your monitor wet. If you get your monitor wet, please contact Medtronic. See “How to contact Medtronic” on page 40, or use the information found on the back cover of this manual. How to contact Medtronic Patients in the United States To speak directly with a Patient Services Specialist, call 1-800-929-4043. Our staff is available Monday through Friday from 8:00 AM to 5:00 PM (Central Standard Time).
Patients outside the United States If you have questions that are not covered in this manual or you want more in-depth information about your heart monitor, please contact Medtronic using the information on the back cover of this manual. Monitor specifications Open Source Software This product contains certain third party software that is subject to specific license terms. You may go to www.Medtronic.
Patient Safety: IP22 (monitor base); IP21 (reader); IEC 60601-1, ETL, Type BF applied part (reader), ordinary, continuous operation, Class II, not suitable for use in the presence of a flammable anaesthetic mixture with air or with oxygen or nitrous oxide.
Power supply To assure compliance to the specified standards, use only the power supply that came with your monitor: MENB1020A0502-XXX. Rated Voltage AC 100 - 240V Rated Line Frequency 50 - 60Hz Current 0.5A Max. at 100 VAC input The power supply is to be used for mains disconnection. Expected service life The expected service life of a monitor is 5 years. Disposal Follow local regulations for proper disposal of this product. Do not dispose of this product in the unsorted municipal waste stream.
Testing Electromagnetic Compliance (EMC) testing shows that the monitor provides reasonable protection against harmful interference in a typical medical installation. However, there is no guarantee that interference will not occur in a particular installation. If the monitor does cause harmful interference to other devices or is negatively impacted by other devices, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the devices.
Consumer information and Requirements Declaration of conformity Medtronic declares that this product is in conformity with the essential requirements of Directive 1999/5/EC on Radio and Telecommunications Terminal Equipment and Directive 90/385/EEC on Active Implantable Medical Devices. FCC Requirements The monitor has been tested for compliance to FCC regulations. Changes or modifications of any kind not expressly approved by Medtronic could void the user’s authority to operate the monitor.
Changes or modifications of any kind not expressly approved by Medtronic could void the user’s authority to operate the monitor This transmitter is authorized by rule under the Medical Device Radiocommunication Service (in part 95 of the FCC Rules) and may not interfere with stations operating in the 400.15-406 MHz band in the meteorological aids, meteorological satellite, and earth exploration satellite services (i.e.
Industry Canada Requirements IC: 3408D-24950B IC: 3408D-24955 (contains IC: 216Q-1315) This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. “This device may not interfere with stations operating in the 400.150-406.
Manufacturer Medtronic, Inc. 710 Medtronic Parkway Minneapolis, MN 55432 USA www.medtronic.com +1 763 514 4000 Authorized Representative in the European Community Medtronic B.V.
