Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Using the Formatting Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Preparing the Software Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Managing Your Drives . . . . . . . . . . . . . . . . . . . .
Enabling DrivePass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Unlocking Your OneTouch Drive . . . . . . . . . . . . . . . . . . . . . . . . 60 Removing DrivePass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Changing Your DrivePass Password . . . . . . . . . . . . . . . . . . . . . 66 If You Forget Your Password... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Using Maxtor Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started This User’s Guide is written for both the OneTouch 4 Plus and OneTouch 4 Mini drives. The images in the User’s Guide display a OneTouch 4 Plus drive, but all information is relevant for the OneTouch 4 Mini drive as well.
Figure 1: New Volume The New Volume Finder window contains the Mac OneTouch 4 Plus Formatting tool. Step 3: Double-click the Mac OneTouch 4 Plus (or Mac OneTouch 4 Mini) icon. The Mac OneTouch 4 Plus Formatter window opens: Figure 2: Mac OneTouch 4 Formatter Step 4: After you’ve read the description of what the Formatting tool does, click Format to format your OneTouch 4 drive for a Macintosh. The remainder of the software preparation is automatic.
Figure 3: Formatting In Progress • When formatting is complete, the OneTouch icon refreshes to display the name of the drive: • The OneTouch 4 Plus.
Preparing the Software Manually If you don’t want to use the Formatting Tool, you must manually prepare the Maxtor Manager software for installation on your Macintosh. To manually prepare the software, Step 1: Connect your OneTouch 4 drive to your computer. A New Volume icon appears on your desktop: Step 2: Double-click the New Volume icon. The New Volume Finder window opens: Figure 5: New Volume Step 3: Drag the Maxtor Manager xxx.dmg file to your desktop.
Figure 6: Disk Utility The Disk Utility window opens: Figure 7: Disk Utility Erase Step 5: Select OneTouch 4 in the list: Maxtor OneTouch IV 5
Figure 8: Disk Utility Erase Step 6: Click the Erase tab: Figure 9: Maxtor OneTouch IV Disk Utility Erase 6
Step 7: Fill in this information: • For Volume Format, select Mac OS Extended... Any of the Mac OS Extended options will work. • For Name, enter the name you want to give your OneTouch 4 drive. • Deselect Install Mac OS 9 Disk Driver. Step 8: Click Erase. An Erase Disk warning sheet is displayed: Figure 10: Erase Disk Warning Step 9: Click Erase in the warning sheet. Your OneTouch 4 drive is dismounted and then remounts with the name you entered. Step 10: Close the Disk Utility.
The OneTouch 4 Plus (or Mini) Finder window opens: Figure 12: OneTouch 4 Plus Step 12: Click the OneTouch 4 Plus (or Mini) icon. The OneTouch 4 Plus or Mini Installer Welcome window opens Figure 13: Welcome Installing the Software To install the OneTouch software, Step 1: In the Welcome window, click Continue.
The Read Me window opens: Figure 14: Read Me Step 2: When you’ve read the information, click Continue. The Software License Agreement window opens: Figure 15: Software License Agreement Step 3: Click Continue.
Figure 16: License Agreement sheet Step 4: Click Agree in the sheet to continue the installation. The Select a Destination window opens: Figure 17: Select a Destination Step 5: If it’s not already selected, select your Macintosh hard drive and click Continue. Note: The OneTouch 4 software can be installed only on the boot volume.
Figure 18: Installation Type Step 6: Click Install. A sheet warns that you’ll have to restart your computer: Figure 19: Restart Warning Step 7: Click Continue Installation in the sheet.
Figure 20: Installing OneTouch 4 Plus When the installation is complete, a Restart window opens: Figure 21: Restart Step 8: Click Restart to restart your computer and complete the installation.
Step 9: Double-click the Maxtor Manager icon to open the Maxtor Manager application: Figure 22: Maxtor Manager Application You’re ready to use your Maxtor OneTouch 4 drive.
Managing Your Drives The My Drives view provides a central point from which to manage your Maxtor OneTouch™ devices. It displays all Maxtor devices connected to your computer: Figure 1: My Drives The toolbar across the top of the window allows you to access your drive features and manage drive utilities. Note: External drives are automatically detected and listed in the My Drives view. It can take several seconds for the Maxtor Manager software to detect your device.
• Open the application of your choice To customize your OneTouch button, Step 1: In the My Drives view, click OneTouch Button. A sheet is displayed: Figure 2: Customize OneTouch Button Step 2: Select Backup or Sync and click OK to link that action to the OneTouch button. — OR — Select Open an Application to choose an application to open when you press the OneTouch button.
Figure 3: Applications Menu Step 3: Select the application to be associated with the OneTouch button and click Open. The application you’ve chosen now appears in the sheet: Figure 4: Customize OneTouch Button - Application Selected Step 4: Click OK. You can now open the selected application by pressing the OneTouch button.
Running Diagnostics Use Diagnostics to check the health of your OneTouch drives. The diagnostic utility performs its tests without affecting the data on your drive. To run Diagnostics, • In the My Drives view, click Diagnostic.
Figure 6: Diagnostics Complete The drive pictured above is functioning normally. If the diagnostic encounters an error during testing, the serial number of the bad device is displayed with instructions to contact Seagate for service and support.
Figure 7: My Drives To use RAID, Step 1: In the My Drives view, select your OneTouch III drive and go to Drives > RAID Settings in the title bar: Maxtor OneTouch IV 19
Figure 8: RAID Settings The RAID Settings sheet is displayed: Figure 9: Maxtor OneTouch IV RAID Settings 20
Step 2: Select the RAID configuration that is not currently selected and click Erase Disk. The RAID Drive Erase Confirmation sheet is displayed: Figure 10: RAID Drive Erase Confirmation Step 3: Enter the number displayed and click Erase Drive. A Disk Insertion dialog is displayed: Figure 11: Disk Insertion Step 4: Click Initialize to prepare your OneTouch for use.
Figure 12: Disk Utility Step 5: Select the Maxtor drive from the list.
Figure 14: Disk Utility Erase Step 7: Enter this information: • For Volume Format, select Mac OS Extended... Any of the Mac OS Extended options will work. • For Name, enter the name you want to give your OneTouch 4 drive. • Deselect Install Mac OS 9 Disk Driver. Step 8: Click Erase.
Figure 15: Erase Disk Warning Step 9: Click Erase in the Erase Disk sheet. Your OneTouch 4 drive is dismounted and then remounts with the name you entered. Step 10: Close the Disk Utility. Step 11: Click the Maxtor Manager desktop icon.
Figure 16: My Drives Your current RAID configuration is reflected in the name of your OneTouch III: • OneTouch IIIs: Striped (RAID 0) • OneTouch IIIm: Mirrored (RAID 1) Updating Your Software The Software Update feature automatically informs you each month of whether your software is up to date. However, you can manually check to see if an update is available or you can turn off the Software Update feature. Note: You can check manually for software updates or turn off Software Update from any view.
Figure 17: Software Update The Software Update window opens: Figure 18: Software Update Software Update is selected by default. Step 2: To turn off Software Update, unselect Check for updates automatically. Step 3: To check for updates now, click Check Now.
Figure 19: Software Update Step 4: Click OK.
Backing Up & Restoring Folders The Maxtor OneTouch Backup feature allows you to • • • • • Create and manage multiple Backup Plans Schedule the backup of selected folders Edit backup settings Launch an immediate backup Restore backed up files After the initial backup, the OneTouch software backs up changed files in backed up folders on a schedule you set or when you click Back Up Now in the Backup view.
Figure 1: Backup View Simple Backup appears in the Backup Plans list.
Step 2: Click OK. Step 3: Select Enable Scheduled Backup. All days are scheduled for backup at 10:00 PM: Figure 3: Simple Backup Schedule Step 4: To re-name the Simple Backup plan, double-click on Simple Backup in the Backup Plans pane so that it becomes editable and enter a name. Step 5: Select Simple Backup or the name you’ve given it and click Back Up Now.
Figure 4: Simple Backup Progress When the backup is complete, the date, time, and number of files in the backup are displayed: Figure 5: Maxtor OneTouch IV Simple Backup Completed 31
Creating a Custom Backup Plan To select specific folders for backup and set up a backup destination and schedule, Step 1: Click Backup in the toolbar. The Backup Plans Schedule tab view is displayed: Figure 6: Backup Plans Step 2: Click the plus sign (+) below the Backup Plans list to add a custom backup.
Figure 7: Custom Backup Plan Step 3: To name this Backup Plan, double-click untitled backup so that it becomes editable and enter a name: Figure 8: Maxtor OneTouch IV Name Custom Backup Plan 33
Step 4: Select untitled backup or the name you’ve given it (Custom Backup in the image above) and select Enable Scheduled Backup in the Schedule tab view. The Schedule tab view becomes active: Figure 9: Backup Plan Schedule Step 5: Select the days and time for your backup and click Options.
Figure 10: Backup Schedule Options Step 7: Set your power options to accommodate your backup schedule and click OK. Step 8: Click Folders in the Backup Plans view.
Figure 11: Backup Folder Options Step 9: Click the plus sign (+) below the Folders tab view to browse to a folder to back up.
Step 10: Select a folder for backup and click Open. The Folders tab view now displays the path of the folder you’ve selected: Figure 13: Backup Folder Path Step 11: Click Destination in the Backup Plans view.
Figure 14: Backup Plan Destination Listed are the drives currently connected to your computer. Step 12: Select the destination drive for your backup and click Set.
Figure 15: Backup Plan Destination Selected Managing Backup Plans Editing Backup Settings To edit the settings for a Backup Plan, Step 1: Click Backup in the toolbar.
Figure 16: Backup Plan Schedule Step 2: In the Backup Plans list, select the Backup Plan to be edited. (a) To edit the name of this Backup Plan, double-click the name in the Backup Plans list so that it becomes editable and enter a new name: (b) To edit the schedule, select or deselect the days for the backup and change the backup time. (c) To edit the power options, click Options, make the desired changes in the power options sheet, and click OK. Step 3: Click Folders in the Backup Plans view.
Figure 17: Backup Folder Path Step 4: Select the path and click the plus sign (+) below the Folders list.
Step 5: Select a different folder for backup and click Open. The Folders tab view now displays the path of the folder you’ve selected: Step 6: Click Destination in the Backup Plans view. The Backup Plans Destination tab view displays the current backup destination: Figure 19: Backup Plan Destination Listed are the drives currently connected to your computer. Step 7: If you wish, select a different destination drive for your backup and click Set.
Figure 20: Backup Plans Step 2: Select the Backup Plan to be deleted in the Backup Plans view. Step 3: Click the minus sign (–). The Backup Plan is removed from the Backup Plans list. Backing Up Manually To manually generate an immediate backup of folders already selected for backup, Step 1: Click Backup in the toolbar.
Figure 21: Backup Plans Step 2: Click Back Up Now. The progress bar below the Schedule tab view indicates a backup in progress.
Figure 22: Backup Complete Restoring Files When you back up the files stored in selected folders, the OneTouch Manager saves ten (10) previous, or historical, versions of each revised file stored on your OneTouch drive. You can restore a saved historical version of a backed up file based on the date it was backed up or you can restore the most recent version of a backed up file. To restore files, Step 1: Click Backup in the toolbar.
Figure 23: Backup Plans Step 2: Select a Backup Plan in the Backup Plans list. Step 3: Click Restore Files.
Figure 24: Restore Options Listed are the contents of the backed up folder. Step 4: Select the files and, if relevant, the file versions to be restored. Step 5: Select a location at which to restore the files: (a) Select Original to restore the files to their original location on your computer. (b) Select Temporary to restore the files to a temporary Maxtor Restore folder. (c) Click Choose to browse to and choose another location on your computer. Step 6: Click Restore.
Synchronizing Folders Sync is designed to synchronize one or more folders between two or more computers. You can sync selected folders from one computer to your OneTouch drive and then connect the drive to another computer to complete the sync. Caution: Sync is designed to synchronize user data. Do not select your Library, System, or Applications folders for Sync.
Figure 1: Sync Step 2: Select the drive and volume on which to sync folders. Documents, Music, Pictures, and Movies have been pre-selected for Sync. Step 3: Check Automatic Sync and, if you wish, Always overwrite older files. Your first sync starts when you check Automatic Sync. These folders will automatically be synchronized each time a file within them changes. Using Custom Sync To customize your Sync options, Step 1: Click Sync in the toolbar.
Figure 2: Sync Step 2: Select the drive and volume on which to sync folders. The Documents, Music, Pictures, and Movies folders have been pre-selected for Sync. Step 3: Click – to remove a folder from sync. Step 4: Click + to select folders to be synchronized.
Figure 3: Select Folders to Sync Step 5: Select folders to sync and click Add to Sync.
Step 7: Check Always overwrite older files to automatically save the most recent versions of files in synchronized folders. — OR — Leave Always overwrite older files unchecked if you want to be asked which version of a file in a synchronized folder to save. Step 8: Check Automatic Sync to sync automatically each time a file changes. — OR — Leave Automatic Sync unchecked to sync manually using the Sync Now button.
Removing Folders from Sync To remove folders you no longer want to sync, Step 1: Click Sync in the toolbar. The Sync view is displayed: Figure 6: Sync - Populated Step 2: Select the folder to be removed from sync. Step 3: Click –. The folder is removed from the list of synchronized folders. Checking Sync Status To check the status of the folders you’ve selected for sync, • Click Sync Status.
Figure 7: Sync Status Using Automatic Sync The Automatic Sync feature continuously tracks file changes in synchronized folders and automatically synchronizes revised versions by overwriting older versions with newer versions. Your OneTouch drive must be connected during Automatic Sync. By default, Automatic Sync is turned off. Turning Off Automatic Sync You can turn off Automatic Sync and control when files are synchronized rather than synchronizing files automatically.
Figure 8: Sync Step 2: Uncheck Automatic Sync. Step 3: To sync manually when Automatic Sync is off, • Click Sync Now in the lower right corner of the Sync window. — OR — • Press the OneTouch button if you’ve customized it to sync files. Synchronizing Manually To sync selected folders immediately, • Click Sync Now. Using the Maxtor Synchronization Window Use the Maxtor Synchronization window to manage your synchronized files: • Decide whether to overwrite existing file versions.
If the same file is edited on different computers at the same time, a conflict occurs over which version of the file to save. When the OneTouch drive containing a changed version of a file is connected to a computer containing another changed version of the same file, the Maxtor Synchronization window opens: Figure 9: Maxtor Synchronization To expand and use the Maxtor Synchronization window, Step 1: Click Show Details.
Figure 11: Maxtor Synchronization in Progress Using Automatic Overwrite When Automatic Overwrite is on, older file versions are always replaced with newer versions.
Managing Security Using DrivePass DrivePass allows you to password-protect an entire OneTouch drive. Enabling DrivePass To enable DrivePass, Step 1: Click Security in the toolbar. The Security view is displayed: Figure 1: Security Step 2: Select a OneTouch drive from the dropdown menu. Step 3: Click Enable DrivePass.
Figure 2: Enable DrivePass Step 4: Enter and re-enter a password that will unlock your OneTouch drive. Your password must contain at least six characters, including one digit. Be sure to use a password you’ll remember; you’ll need it each time you want to unlock your drive. Note: You can select Remember in keychain to make sure you don’t forget the password. Step 5: If you wish, select a security question from the dropdown menu and then enter and re-enter the answer to that question.
Figure 3: DrivePass Enabled Unlocking Your OneTouch Drive Once you enable DrivePass, your OneTouch drive locks automatically each time you shut down your computer or remove the OneTouch drive. You must unlock the drive each time you restart your computer or reconnect your drive. You can unlock your drive in either the Maxtor Manager password window or the OneTouch application If you selected Remember in keychain when you set your password, your drive unlocks automatically.
Figure 4: Drive Locked To unlock your drive in the Maxtor Manager password window, Step 1: Select Password or your security question, if you’ve created one, from the dropdown menu: Figure 5: Drive Locked - Options Step 2: Enter the password or the answer to the security question. Step 3: Click Unlock.
To unlock your drive in the OneTouch application, Step 1: Click My Drives in the toolbar. The My Drives view opens: Figure 6: My Drives Step 2: Click Security in the toolbar.
Figure 7: Unlock Drive Step 3: Click Unlock Drive.
Step 4: Enter your password and click Unlock. The Security view indicates that your drive is unlocked: Figure 9: Security Removing DrivePass To remove DrivePass from your OneTouch, Step 1: Click Remove DrivePass in the Security view.
Figure 10: Remove DrivePass Step 2: Enter the password and click Remove DrivePass.
Changing Your DrivePass Password To change your DrivePass password, Step 1: Click Change Password in the Security view. The Change DrivePass Password sheet is displayed: Figure 12: Change DrivePass Password Step 2: Enter your current password and enter and re-enter the new password. Step 3: If you wish, enter and re-enter the answer to a security question. Step 4: Click Change.
Figure 13: Change DrivePass Password Confirmation Step 5: Click OK. If You Forget Your Password... If you forget your password and are unable to unlock your drive, you must reformat the drive in order to continue to use it. Reformatting erases all data stored on the drive.
or the Unlock your drive sheet: The Secure Erase sheet opens: Figure 14: Secure Erase Step 2: Enter the number displayed and click Erase Now. The light on your OneTouch drive begins to blink and continues until the reformat is complete. The reformat can take several hours, depending upon the size of your OneTouch drive.
Note: When the reformat has finished, you must disconnect and then reconnect the power and interface cables to the drive. Otherwise, the DrivePass information remains intact and your drive is still locked. When the reformat is complete, a Disk Insertion dialog is displayed Figure 15: Disk Insertion Step 3: Click Initialize to prepare your OneTouch for use.
Figure 17: Disk Utility Step 5: Click the Erase tab: Figure 18: Disk Utility Erase Step 6: Enter this information: • For Volume Format, select Mac OS Extended...
Any of the Mac OS Extended options will work. • For Name, enter the name you want to give your OneTouch 4 drive. • Deselect Install Mac OS 9 Disk Driver. Step 7: Click Erase. An Erase Disk sheet is displayed: Figure 19: Erase Disk Warning Step 8: Click Erase in the Erase Disk sheet. Your OneTouch 4 drive is dismounted and then remounts with the name you entered. Step 9: Close the Disk Utility. Step 10: Click the Maxtor Manager desktop icon.
Figure 20: My Drives Using Maxtor Encryption Maxtor Encryption offers the encryption of multiple files and folders in one location, the Maxtor Encryption folder. After you create and set a password for the Encryption Folder, you can simply drag and drop files and folders into it to secure them.
Creating an Encrypted Folder To create an encrypted folder, Step 1: Click Security in the toolbar. The Security view opens: Figure 21: Security Step 2: Under Maxtor Encryption, click Create Encrypted Folder.
Figure 22: Create Encrypted Folder Step 3: Select a OneTouch drive and enter and re-enter a password that will open your encrypted folder. Your password must contain at least six characters, including one digit. Be sure to use a password you’ll remember; you’ll need it each time you want to access the files and folders stored in the encrypted folder. Note: Your Encryption password is attached to the encrypted folder and not to the files and folders stored within it.
Figure 23: Encryption Folder Created Encrypting Files and Folders You can open your encrypted folder either from the Maxtor Manager Security view or by clicking the OneTouch 4 icon on your desktop.
Figure 24: Security — OR — On your desktop, double-click the OneTouch 4 icon: The Finder window displays the Encryption Folder.
Step 2: Double-click the Encryption Folder.mxef icon. The Encryption Password window opens: Figure 26: Encryption Password Step 3: Enter your password and click Unlock. Note: Your Encryption password is attached to the encrypted folder and not to the files and folders stored within it. You can select Remember in keychain to make sure you don’t forget the password.
Figure 28: Maxtor Encryption Window Populated Step 5: Delete the original, unencrypted versions of the files and folders from your computer. Note: Your encrypted files and folders will not be completely secure unless you delete the original, unencrypted versions from your computer. Managing the Encrypted Folder You can move files and folders from your encrypted folder to another location on your computer or delete them from your encrypted folder.
Figure 29: Security — OR — On your desktop, double-click the OneTouch 4 icon: The Finder window opens: Figure 30: Maxtor OneTouch IV Maxtor Encryption Folder 79
Step 2: Double-click the Encryption Folder icon. The Maxtor Encryption password window opens: Figure 31: Encryption Password Step 3: Enter your password and click Unlock. Note: Your Encryption password is attached to the encrypted folder and not to the files and folders stored within it. You can select Remember in keychain to make sure you don’t forget the password.
Figure 33: Delete Warning (b) Click OK. The item is deleted from the encrypted folder. Deleting an Encrypted Folder Warning: When you delete an encrypted folder, you also delete the data stored in it. To retain your data, be sure to remove files and folders from your encrypted folder before you delete the folder itself. You can delete your encrypted folder from two locations, the Security view or the Finder window. From the Security View...
Figure 34: Security Step 2: Click Delete Encrypted Folder.
Step 3: Enter your password and click Delete Folder. A Delete Encrypted Folder warning sheet is displayed: Figure 36: Delete Encrypted Folder Warning Step 4: Click Delete Now.
Figure 37: Security - No Encrypted Folder From the Finder Window...
Figure 38: Maxtor Encrypted Folder Step 2: Drag the Encryption Folder.mxef icon to the Trash. Step 3: Empty the Trash. Changing Your Encryption Password You can change your Encryption password in either of two locations, the Security view or the Maxtor Encryption window. From the Security View... To change your Encryption password in the Security view, Step 1: Click Security in the toolbar.
Figure 39: Security Step 2: Under Maxtor Encryption, click Change Password.
Step 3: Enter your password and enter and re-enter the new password. Step 4: Click Change. A sheet confirms that your Encryption password has been changed: Figure 41: Changed Encryption Password Confirmation From the Maxtor Encryption Window...
Figure 43: Change Password The Change Encryption Password sheet is displayed: Figure 44: Change Encryption Password Step 3: Enter your password and enter and re-enter the new password. Step 4: Click Change.
Frequently Asked Questions These are common, frequently asked questions about the OneTouch 4. For further information, refer to the Seagate Knowledge Base at support.seagate.com. 1. What are the minimum Operating System requirements for the OneTouch 4? Microsoft Windows: • XP Professional, XP Home, XP Media Center Edition* • Vista Home Basic, Vista Home Premium, Vista Business, Vista Ultimate* * 32-bit Operating Systems only Macintosh: • Mac OSX 10.4.
computers. (SafetyDrill is not available on the Macintosh.) OneTouch 4 users can use a third-party or Operating System (Vista Business or Vista Ultimate) backup solution. 4. What types of files and folders cannot be backed up or synchronized using the Maxtor Manager's Backup and Sync features? The Backup and Sync features cannot back up or sync these file and folder types: • System Attributed Files/Folders (Operating System and/or Program files), including hidden files/folders.
How you disconnect your OneTouch 4 from your system depends on your Operating System platform: Windows: 1 Double-click the Safely Remove Hardware icon in the System Tray. 2 Select the OneTouch 4 from the list of devices and click Stop in both windows. 3 Disconnect your OneTouch 4 from your computer. Macintosh: 1 Click and drag the volume associated with the OneTouch 4 to the Trash to eject the volume. 2 Disconnect your OneTouch 4 from your computer.
Index B Backing Up & Restoring Folders 28 Backing Up Manually 43 Creating Backup Plans 28 Managing Backup Plans 39 Restoring Files 45 Backing Up Manually 43 C Changing Your DrivePass Password 66 Changing Your Folder Encryption Password 85 From the Maxtor Protector Window 87 From the Security Window 85 Checking Sync Status 53 Completing the Sync 52 Creating a Custom Backup Plan 32 Creating an Encrypted Folder 73 Creating Backup Plans 28 Creating a Custom Backup Plan 32 Using Simple Backup 28 Customizing the
Preparing the Software Manually 4 Using the Formatting Tool 1 I If You Forget Your Password...
Updating Your Software 25 Using Automatic Overwrite 57 Using Automatic Sync 54 Turning Off Automatic Sync 54 Using Custom Sync 49 Using DrivePass 58 Changing Your DrivePass Password 66 Enabling DrivePass 58 If You Forget Your Password...
