DYNAPRO INSTALLATION AND OPERATION MANUAL PART NUMBER: 99875586 REV 1 AUGUST 2013 REGISTERED TO ISO 9001:2008 1710 Apollo Court Seal Beach, CA 90740 Phone: (562) 546-6400 FAX: (562) 546-6301 Technical Support: (651) 415-6800 www.magtek.
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Copyright© 2007 - 2012 MagTek®, Inc. Printed in the United States of America Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc. MagTek is a registered trademark of MagTek, Inc. MagneSafe™ is a trademark of MagTek, Inc. IPAD® is a trademark of MagTek, Inc. MagnePrint® is a trademark of MagTek, Inc.
LIMITED WARRANTY MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
FCC WARNING STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents SECTION 1: INTRODUCTION AND SPECIFICATIONS ............................................................................. 1 Product Description .................................................................................................................................. 1 Design Objectives ..................................................................................................................................... 1 Securing Personal Cardholder Data...............................
FIGURES Figure 1-1. Figure 1-2. Figure 1-3. Figure 1-4. Figure 3-1. Figure 3-2. Figure 3-3. Figure 3-4. Figure 4-1. Figure 4-2. Figure 4-3. Figure 4-4. Figure 4-5. Figure 4-6. Figure 4-7. Figure 4-8. Figure 5-2. viii DYNAPRO with Optional Privacy Shield ............................................................................... 2 Major Components (front) ..................................................................................................... 3 Major Components (back) .....................
SECTION 1: INTRODUCTION AND SPECIFICATIONS PRODUCT DESCRIPTION The DYNAPRO is a secure PIN entry device combined with MagTek’s 3-Track MagneSafe™ secure card reader. The DYNAPRO provides the most comprehensive end-to-end security solution to prevent personal cardholder data breaches while bringing convenience and speed to Retail and Financial transactions.
DYNAPRO Installation and Operation Manual DESIGN FEATURES PCI PTS v3.x Certified TDEA (3DES) Encryption DUKPT Key Management Remote Key Injection Card and Data Authentication Device Authentication Mutual Authentication Flexible Data Formats Flexible Data Masking Real-time electronic signature capture (in some models) USB HID Device or Ethernet Device Optional Privacy Shield Backlit color LCD graphics ICC Card Reading Contactless Card Reading Figure 1-1.
Introduction and Specifications MAJOR COMPONENTS The major components of the DYNAPRO are shown in Figures 1-2, 1-3 and 1-4. Note: The ferite bead must remain attached to the stylus cable at all times, do not remove. Changes or modifications not expressly approved by Magtek could void the user's authority to operate the equipment. Figure 1-2. Major Components (front) Figure 1-3.
DYNAPRO Installation and Operation Manual Figure 1-4.
Introduction and Specifications SPECIFICATIONS Electrical Power Input: USB Bus Powered Voltage: 5VDC Current: 250mA (900mA with contactless) Interfaces: USB 2.0 (USB 1.1 compatible) Display Type: Backlit, color liquid crystal display (LCD) Display Resolution: 240 x 320 dpi Flash Memory: 256 MBit Internal SDRAM memory: 64 MBit Battery type: Lithium Mechanical Dimensions (L x W x H): 8.8in x 3.9in x 2.4in (223.5mm x 99.1mm x 61.
DYNAPRO Installation and Operation Manual PINOUT ON RJ-25 6-PIN CONNECTOR RJ25 Connector 1 2 3 4 5 6 Signal VBUS USB_DM USB_DP GND NC CGND Figure 1-5.
SECTION 2: SYSTEM REQUIREMENTS & DEVICE FEATURES SYSTEM REQUIREMENTS Windows XP or later (32-bit or 64-bit) Microsoft .NET Framework version 2.0 (Not required but suggested) USB port Upon installation, Windows will automatically recognize and install the USB drivers for this device. DEVICE FEATURES Physical and Electronic Security The DYNAPRO enclosure and its associated electronics have been designed to form a Tamper Resistant Security Module (TRSM).
DYNAPRO Installation and Operation Manual electronics that reads, decodes, and encrypts card data within the head. This technology secures the magnetic stripe data at the earliest point in the transaction chain—the initial swipe. In addition, as a card is swiped through the reader, through the use of MagnePrint technology the card can be authenticated immediately, either by Magensa.net or by another system, to determine whether the card is counterfeit or has been altered.
SECTION 3: INSTALLATION USB INSTALLATION To connect the DYNAPRO to a computer, connect its USB cable to the USB port on the computer as shown in Figure 3-1. Note: the standard USB cable P/N 30019317 is six feet long. Warning Connecting or disconnecting the USB cable from the back side of the DYNAPRO when the computer is ON may clear the encryption keys. Figure 3-1.
DYNAPRO Installation and Operation Manual Figure 3-2.
Installation PRIVACY SHIELD INSTALLATION To install the Privacy Shield, follow the steps below. Place the clips of the open end of the Privacy Shield into the openings located just above the contact card slot as shown in Figure 3-2. Privot the shield down, locking the three clips into the holes located just above the function buttons. Figure 3-3. Installing the Privacy Shield PRIVACY SHIELD REMOVAL To remove the Privacy Shield, follow the steps below.
DYNAPRO Installation and Operation Manual MOUNTING DIMENSIONS The overall dimensions of the unit and the mounting hole locations are shown in Figure 3-4. This drawing is not to scale and dimensions are given in inches. In addition, mounting the DYNAPRO to a surface will require size # 4-40 screws. Notes: All dimensions are XX= +/- 0.02 in inches. Figure 3-4.
SECTION 4: OPERATION OVERVIEW During normal operation, the operator will select the type of transaction from the PC application controlling the DYNAPRO and the cardholder will enter data on the DYNAPRO’s keypad in response to prompts on its LCD. Transactions may include new accounts, teller window applications, checking, savings, mortgages, retail transactions, or any other option where there is interaction between the cardholder and the operator.
DYNAPRO Installation and Operation Manual CARD READING When the appropriate prompt appears (see Figure 4-2 for an example), swipe the card with the magnetic stripe down and facing toward the keypad of the DYNAPRO as indicated in Figure 4-3 below. If the magnetic stripe data could not be read, the application may prompt the user to swipe the card again. Figure 4-2. Example of Swipe Card Screen Figure 4-3.
Operation MANUAL CARD ENTRY If the swiped card’s magnetic stripe is damaged or unreadable, the application controlling the DYNAPRO may prompt the cardholder to enter information from his or her card manually, as shown in the following example: Figure 4-4. Example of User Screen to Manually Enter Card Data The account number field has a minimum of 16 and a maximum of 19 digits. Expiration date consists of 4 digits. The card verification code can be 3-4 digits in length.
DYNAPRO Installation and Operation Manual PIN ENTRY When PIN entry is required, the LCD will prompt the cardholder to enter his or her PIN (the PIN field has a minimum of 4 and a maximum of 12 digits for PIN entry) as required by the financial institution (see figure 4-6 for a sample LCD display). After the cardholder has entered a PIN, the ENTER key must be pressed. . Figure 4-6.
Operation SIGNATURE CAPTURE If your DYNAPRO has signature capture capability, the LCD will prompt the cardholder to enter a signature to complete the transaction (see figure 4-7 for a sample LCD display). After the cardholder has entered his or her signature, the ENTER key must be pressed. Figure 4-8. Example of User Screen to Enter Signature STATUS CODES The Device Offline screen indicates that the device is not ready for normal operation.
SECTION 5: MAINTENANCE CLEANING Periodic cleaning of the DYNAPRO’s exterior may be required. To clean the outside of the DYNAPRO, wipe down the unit with a soft, damp cloth and then wipe with a dry cloth. Caution To avoid damaging the read head, do not touch the inside of the card path with a wet cloth. ADJUSTING THE LCD If it becomes necessary to adjust the LCD brightness or contrast, press the Left function key, followed by “523” (corresponding to the letters “LCD”), followed by the Right function key.
